A couple of years ago I was in a lot of pain from a pinched nerve in my neck. I could hardly move…read moremy head to the left. My neurologist referred me specifically to Imelda and I have been grateful ever since. Shortly after I started PT at PhysioPartners, I began to experience some pain relief. I was given a comprehensive home routine that I followed. I did not ever think I would be relieved of the neck pain and I am glad that I do not have it often. I would not be honest if I said I was completely pain free. I sometimes get flare ups and the vast majority of the time the home exercises help relieve the pain. Imelda is a McKenzie Method of Mechanical Diagnosis and Therapy clinician. I am grateful for her proficiency in this method because it definitely helps my spine conditions. I recently started physical therapy again. The orthopedic specialist I see told me to work with Imelda again for my spine, lower back pain and nerve pain. PT is helping me quite a bit. I was given new exercises to add to my home routine that are helping me improve and strengthen. From the time I walk through the front door to when I leave, I do not feel rushed. My questions are answered. Imelda confirms that I understand my protocol and instructions. The facility is wonderful and has quite a bit of equipment and classes offered if needed. I am very grateful to Imelda and PhysioPartners. I've shared Imelda's and PhysioPartners' information with friends and colleagues.

After struggling with chronic migraines for over 2 years, I was referred to Imelda McGettigan for…read morephysical therapy. Imelda was the first provider who used a truly holistic approach to my care. While other PTs had only focused on my head and neck, Imelda quickly understood that my scoliosis was connected to my migraines and her treatment plan was comprehensive. Working with her has drastically improved my quality of life and my pain management. She has continued to monitor and modify her treatment plan for me as new issues arise. I've had a very positive experience with Imelda and highly recommend her for physical therapy. She is extremely knowledgeable, empathetic, and thorough. I understand my body and triggers much better after working with her. My migraine frequency and scoliosis pain have improved tremendously.

I can't say enough about the incredible care I received from Dr.Fernandez. After breaking my wrist…read morein a scooter accident, I was anxious about the recovery process and worried about whether I'd regain full strength and mobility. Dr.Fernandez not only repaired my wrist flawlessly, but also guided me through every step of the healing journey with confidence, clarity, and genuine compassion. What really struck me was how closely my injury mirrored the one featured in a Chicago Bulls documentary I recently watched -- the same type of wrist break, the same challenges, and the same determination to get back to normal. Seeing that athlete's recovery story gave me hope, and Dr.Fernandez delivered that same level of expert care in real life. I'm incredibly thankful for the precision of the surgery, the thoughtful follow‑up, and the encouragement that kept me motivated. Thanks to Dr.Fernandez, I'm healing beautifully and feeling stronger every day. If you're looking for a skilled, attentive, and truly outstanding orthopedic specialist, Dr.Fernandez is definitely a step above the rest. (For anyone curious, here's the Chicago Bulls rehab video that inspired me during recovery: link included in my post) https://youtu.be/Xu74mE-C89Y?si=ydZdhd-L4Rv5Au9L

Wow I never thought I would be leaving a Yelp review for a doctor!…read more This man was part of a surgical team who saved my life. I have no words to express the depth of my gratitude. Absolutely recommend, this is the kind of caring and skillful doctor who is hard to find these days.

I've had a successful shoulder bicep tendon release surgery with Dr. Kevin Chen. I first went to…read morehim complaining of pain in my right arm. After some physical exercises which he had me do (raising arm, reaching my back etc.) and some MRI results, he advised me to have surgery which I was nervous about. But because of my will to get better and trusting his expertise, I now have no more pain on my dominant arm. I now went back to him for another issue. I can highly recommend him to friends and family.

I broke and dislocated three fingers in a short freaky spiral fall. That was a Friday morning…read more DrChen squeezed me in for an appointment Friday afternoon. He showed and explained the X-rays, scheduled me for immediate surgery ( six days because of covid protocols) explained the process pulling no punches. Six weeks after the break, the pins are out. The surgery was a full success ( my bones are straight and in place). So, super competent. A good, perhaps great surgeon with a good straightforward manner--and a sense of humor. Highly recommend.

I cannot emphasize enough how helpful and incredible Doctor Kaz has been in my treatment and…read morerecovery at IBJI. In the summer of 2018, I was involved in a freak accident that resulted in a fracture of my heel. This occured after having never suffered a bone fracture in my life, so I knew little about what to expect or what was in store for me. From the get go, Dr. Kaz was upfront, direct, professional, and considerate. He explained very clearly the scope of my injury, recommended a treatment plan, and laid out what the time frame and impacts to my routine and lifestyle would be. I was most impressed with how he took the time to explain the medical details of my injury and surgery to me in laymen's terms so that I understood what was happening. My recovery was a long one with some setbacks along the way, but Dr. Kaz was there every step of the way providing realistic feedback and a sense of urgency in my care that I appreciated greatly. Now, one year later I have recovered fully and am back to the life and activity level I had before my injury. I would not be there today without Dr. Kaz. If you ever need a foot and ankle specialist, do not hesitate to see him! Side note: as a member of the GLBTQ community, I was especially impressed with how welcoming Dr. Kaz was to myself and my boyfriend. He made him a partner in my care and was incredible to both of us.

Rude and condescending for sure. I absolutely hated my Interaction with him and the next two follow…read moreup appts were with another Dr, who was kind and friendly. I would not recommend him to anyone I care about.

Dr. Karas is a top notch surgeon in every respect from professional skill level to bed side manner…read more I highly recommend him.

Dr Karas and his team are excellent. Had both hips replaced and they feel like they are 20 yrs old…read morewhile the rest of my body feels 70 plus! I am active and workout 5 x s a week and I have had no problem. Thank you for helping me out of the discomfort and pain! Mary Kay

Dr. Mody is amazing. He has an incredible bedside manner and very knowledgable about injuries. He…read moreworked with me to find non-surgical options for hip pain. He went above and beyond with my high school aged son has a concussion while playing lacrosse late on a Friday night. Dr. Mody contacted the hospital for us and got us to the front of the line for a MRI. He also saw us right away instead of waiting until Monday. He also treated my mother's back pain and my sister after a concussion. I highly recommend him.

From the owner: Orthopedics, Sports Medicine, Injury, Ankle Sprain, Knee Pain, Back Pain, Shoulder Pain,…read moreConcussions, Injections, Diagnostic Ultrasound, Platelet Rich Plasma Injection, Non-surgical orthopedics, diagnosis, treatment Medical Office

Saw a hand surgeon recently after switching from IBJ who I'd seen for past couple years for a…read morecouple reasons and finally felt heard. Office experience went well and am being sent for further tests to get at the cause. Sorry to have wasted time with the former, which included misdiagnoses.

Their AI system was my only option to schedule an appointment. I scheduled an appointment with a…read moreprovider in Chicago and received confirmation. A week later, I called to see if anything earlier had opened up because the appointment was quite far out. That's when I learned the appointment I had already scheduled and confirmed was apparently never valid. The provider does treat my issue. The provider was seeing patients in Chicago at the date and time I booked. But for some reason, the provider will only treat this particular issue in Indiana--not Chicago. None of that was caught by the AI scheduling system when it allowed me to make the appointment. By the time I found this out, getting an appointment with a different provider in Chicago meant waiting even longer than I had already planned to wait. What made the experience worse was that the scheduler acted like I was lucky she had caught the problem and was rescheduling me, rather than acknowledging how unacceptable it was that their system had booked and confirmed an appointment where the doctor would not have treated me. Had I not happened to call back looking for an earlier appointment, I apparently could have shown up in Chicago only to learn that the doctor wouldn't see me for my issue because I wasn't in Indiana. I asked to speak with a supervisor and was sent to voicemail. No one ever returned my call. A scheduling system that allows patients to book and confirm appointments that the provider will not actually honor is not functional scheduling. It wastes patients' time and, in my case, resulted in an even longer wait for care.

If I could give it 0 stars I would. Through the website I found out they take my insurance, just to…read moredouble check I called and they confirmed they indeed take my insurance so i booked my appointment for today. (I spoke with LUPE). Today, I get a call one hour and a half before my appointment with them telling me they don't take my insurance even though I double checked with them and that if want to go would be out of pocket. What!!! It's a total ripoff!! So now I wont be able to be checked by a doctor today but on top of it I lost a day of work because I adjusted my schedule in order to go... ALL because of their incompetence and because they are obviously trying to scam people. (As you can see by their reply, accountability ZERO! The person I talked in the phone (Lupe) said SHE made the mistake and instead of writing all the insurance information she just input "blue cross blue shield" without adding anything specific and yet still I made the appointment a week ago, sending a copy of my insurance a week ago, yet they wAited until an hour before the appointment making me lose a day of work because of their mistake??? Cash price what?? The only thing I was told was "if you still want to come it'll be out of pocket) All conversations are recorded btw, maybe realized as an owner your employees can make mistakes that can affect the client)

I came to this clinic for a couple pairs of new orthotics. They cost the typical price, about…read more$800, which was partially covered by insurance. The orthotics needed to be adjusted several times, to get them to fit properly. Each time I returned for an adjustment, each appointment within 1 month of initially receiving them, I was charged a co-pay. I felt like I was being charged to correct something that should have been guaranteed to fit. Basically, they charged me and my insurance each time to send the orthotics back to the lab to be adjusted. And each time my orthotics were sent out, they took about 2 weeks to get back to the clinic. On top of this, the clinic seems to occasionally over charge. I end up with some credits on my account, which I was never told about. They did not offer to issue a refund check. Which reminds me, it's been more than a year since my last visit and according to my health insurance they still owe me a credit. They've never contacted me about this, basically leaving it up to me to track my refund down. On a positive note, Dr Glick and Dr Tsatsos did an excellent job informing and educating me about my foot structural issues. They gave me a lot of information on how to find shoes that fit and don't exacerbate my issues.

Run. Don't walk. Run. I had to cancel my surgery because Carroll's admin staff are too…read moreincompetent and rude to handle the basic functional aspects of running an office, and I don't have time to deal with repeated calls that I cannot return due to problems with the office phone system and receptionists who hang up on you. All this just to try to resolve mistakes made by staff! Carroll's staff did not process my referral and were too disorganized to return calls about the problem. I thought in advance to make a special trip to my student health services to get the referral (this took over an hour). I thought to call in advance of my appointment with Carroll to ask if I could e-mail the referral, but I was told that the office has a policy against receiving e-mails from patients. I brought the referral with me to the first appointment, but I was told by the front desk staff that the referral wasn't necessary and that they didn't need a copy. They scheduled my surgery without the referral, and then (as I expected) heard from my insurance during pre-certification that a referral would be needed. Fast forward to last week when I started getting repeat messages--not just one, two or three, but FOUR messages about the referral. With each message I tried to return the call to see how I could e-mail or fax over the referral, which I had in my wallet knowing this problem would arise. Karen in pre-cert takes never ending lunch breaks at odd times like 3 pm in the afternoon and can't receive messages because her VM is full. But even if she were at her desk, I couldn't return her call because the phone system isn't working and I get repeatedly transferred to the wrong people. It took 30 min of bad transfers and lengthy holds just to reach a the voice mail, which was full. Then I got a message about the insurance problem and need for a referral from Katie in the doctor's office. But when I called back, the receptionist hung up on me when I insisted on speaking to Katie, not the receptionist. The receptionist really thought she could help, but she was one of the staff who refused the referral in the first place, and she didn't understand the problem when I tried to explain it. I tried to call back later, but the next receptionist insisted on my birthday and other personal details before she would transfer me to Katie, and as I was in an Uber, I couldn't give out personal info. I asked to cancel my surgery and receptionist #2 hung up on me. I sent several emails to the address on their website to cancel, but each e-mail bounced back as undeliverable. Now the site is entirely down. Sketchy. Who in their right mind would let this man cut them open? Months after canceling, I am still getting calls from the River North Surgery Center about my upcoming surgery. Creepy that they can schedule you for surgery at an outpatient facility without your permission and despite your repeated attempts to cancel surgery and decline care. When I told Dorothy at River North that I had cancelled, she said there was no record of the cancellation. I asked Dorothy for a written e-mail indicating that I was still scheduled for surgery despite the cancellation. She declined. I said that I was entitled to written information about any surgery that involved my body, billing, and name. She hung up on me. I have spent hours of my precious time and data during international travel calling staff only to be put on hold, disconnected, and hung up on. I have spent at least an hour on the phone with my insurance as well. This is all in an attempt to remove a small piece of lead from my hand that has been there for years. I can have the lead removed for free at student services but thought I would find a specialist to minimize scaring given that my insurance covers the procedure with a referral. I haven't even been able to verify the cost of surgery because staff can't handle the necessary other basics. I am also being over charged for the visit because staff didn't submit the referral with the claim to insurance. They are also trying to bill me for the co-pay, which I payed on site during the first visit.

I am writing this review based on MY experience with Dr. Carroll in regards to my boyfriend's…read morebroken wrist. Dr. Carroll is very sweet, very approachable and very knowledgeable. After a few different casts, by boyfriend was recommended for wrist surgery because the bone was broken straight through and healing improperly. Dr. Carroll performed the surgery himself and prior to the surgery came in with a skeleton of a hand and allowed us to see the screw being put in, touch it, ask questions, see a demonstration of how it wil be done etc. Afterwards, Dr. Carroll came out to the waiting room and explained to me how it went and what he had to do and allowed me to ask any questions. I particularly liked that he didn't treat me like a kid and didn't undermine my (unmarried) relationship with my boyfriend. He was very articulate and very serious but was still personable. He waited until long after the surgery (once my boyfriend was fully out of anesthesia) to speak to my boyfriend and field any questions he had. While the road to recovery is still ongoing, I am very pleased with the level of care received with Dr. Carroll.

Great experience as Dr. Berger replaced my mother's knees. She did very well and recovered…read morebeautifully!!!

Beware! My total knee replacement was Nov 2024…read more 3 months later I am still dealing with twice a day dressing changes for a wound dehiscence. For context...I'm in my 60s, active, healthy BMI, taking NO medications, no health issues. 2 wks postop I reached out to Dr Berger's staff regarding my concerns about the incision, was told that it was normal to have drainage etc and that Dr Berger would see me at the 3 wk post op visit as scheduled. The initial post op visit was week #3. I was prescribed antibiotics for a wound infection and told to do wet to dry dressing changes twice a day in order to debride the wound. I voiced my concern about removing the scabbed tissue and exposing the prosthesis underneath , difficulty with PT due to the wound scabbing and pulling from the edges with every PT session , the discomfort with the wound and was essentially dismissed. I was seen again weekly for 3 wks, each visit lasting 5 mins max. and received the same instructions..." wet to dry twice a day" and he was out the door. Not one of Dr Berger's 21 staff members reached out to check my progress/decline or offer support. I called several times and was told to continue/increase pain medication intake and push thru P.T. Luckily I have a family member who is the medical director for Orthopedics at Northwestern and I personally spent several yrs working for a plastic surgeon. I've also had to engage with dermatology and wound clinic in order to help manage the wound. I'm so grateful for the assistance of these other physicians to help me navigate this postoperative mess and prevent a prosthesis infection. Dr Berger does NOT close his surgical sites but this should not preclude him from managing the postoperative care if complications arise. I question the complication rate that Dr Berger's states on his marketing info.