We have had Point S in Moscow do our oil changes for the past several years. Point S prices have…read morealways been reasonable and lower than competitors. We have always received friendly professional service and highly recommend Point S in Moscow.

Bruneel Point S Moscow evaluated my 2011 Subaru Outback for a noisy (embarrassing) exhaust issue…read morethat I couldn't find myself. Within 15 minutes of dropping the car off, they resolved the issue and charged nothing. Thank you Bruneel Point S for being an awesome business in our Moscow community!

My daughter took her car in to get two tires replaced to come home from college for thanksgiving…read more Almost had her buying two expensive tires without telling her that there were options of other tires. Luckily the person doing the tire change informed her that there were more affordable options. Not the front desk people. Saw a 19 year old female and looked to take advantage. Thank you to the person who informed her about other options.

Took my pickup in to get it aligned, they came back and told me that my balljoints had play and…read morethat they could not align it, gave me a quote for $800 to replace them. I went and got 2nd & third opinions and both told me nothing was remotely close to wrong with them. Another time they told me that they needed to replace my studs on my wheels for me , and gave me a quote for $300 EACH stud.. 300x24. Terrible place to rely on for anything!

I needed to find a trustworthy auto shop in Moscow for my son, who's away at college and drives…read morehome to Seattle from time to time. I reached out to The Hive Auto Repair, and from the very first conversation with Sivan, I felt completely at ease. They were able to get my son in quickly, which was a huge relief because he'll be on the road soon. During the oil change, Sivan and his team noticed a couple of things that needed attention and took care of them right away. I really appreciated how clear and honest they were throughout the process. As a mom, knowing there's a reliable place my son can go to if anything ever comes up means everything. I hope we don't have to go back anytime soon, but if we do, I'm glad to know The Hive is there. Great service, fast turnaround, and genuinely good people.

LOL at this repair shop. First off, they are extremely overpriced. I feel like an idiot getting…read morefixes on my car here. I spent over $4,000 for a new power steering pump, alignment, and they somehow found that my steering was still not straight (even though it was not an issue before) so they called me and told me everything they needed to do. Since I travel for work 5 days a week, I felt I had no choice but to let them continue and finish the service. When I brought the final cost and services to a different auto repair shop, they felt so bad for me for spending the money I did. That's when I knew I made a big, big mistake. They also don't have an issue pressuring you into making sure they get to work on your car. They want to overcharge and take advantage of people who have little to no car maintenance experience. They also take too long to get simple repairs done. I had my car dropped off for the above service. During that time, I needed to get a rental because they didn't have any loaner cars available (according to them). They promised me it would only take 2 days. I called every day for 4 days and then they changed the pick up day/time for the following day. Finally was ready. BUT WAIT! THERE'S MORE!! I drove about 5 miles and started hearing noises as I drove on the main road. I took it back and they said my struts were worn out and they needed to be replaced. I asked them how did they not catch that during my initial service? They told me they didn't hear anything during the test drive and they didn't do anything to those parts of the car. BULLCRAP! They did a wheel alignment (or did they?). I took it to Les Schwab and they said my struts were fine that they were just loose and they did what they did for free and sent me on my way. My assumption for that is they want to take their sweet a$$ time so they can charge more for labor costs. So many issues with this crap auto repair company. I encourage anyone who is thinking of getting services done here to go elsewhere. Literally anywhere else in Moscow or Pullman. Heck, travel to Spokane/CDA if you have to. It will save you so much time, money and frustrations!

I would strongly caution anyone considering Heritage Auto Repair…read more We brought in our 2018 Nissan Murano because of a screeching noise. Heritage diagnosed the problem as a serpentine belt and tensioner and charged us over $560 to replace them. The very next morning the exact same noise returned. When we contacted them again and sent a video, they told us it was actually a wheel bearing issue and quoted another $1,150 for repairs. At this point we lost confidence and sought another opinion. A different shop diagnosed the actual problem immediately: the transfer case, which explained the noise and the acceleration issues. So to summarize: * Heritage charged us $560 for a repair that did not fix the problem * They then misdiagnosed the issue again as wheel bearings * The real issue was the transfer case, which they completely missed What is most concerning is that they were prepared to perform another $1,150 repair that would not have solved the problem either. Good mechanics diagnose problems before charging customers for unnecessary work. This experience felt like guessing at repairs while the customer pays the bill. I would recommend anyone experiencing drivetrain or noise issues get a second opinion before authorizing repairs here.

My daughter is a student at WSU and called me to tell me her car's brakes were squeaking. I found…read moreHeritage Auto Repair on Yelp and saw their high rating, so I called on a Friday afternoon and spoke with AJ. He was able to schedule an inspection for Monday morning and quickly put our minds at ease that everything is just fine and safe. I really appreciate their choice of honesty over opportunity. Thanks AJ and crew at Heritage Auto Repair!

I've been going to Meineke in Moscow, ID for several years and have always been very happy with…read moretheir service--until today. After receiving an oil change and alignment, I got an email with my inspection results. In the field where my name should have been, the following message appeared: "NIKI DO NOT SERVICE AND I MEAN IT!!!!!!!!!!!!!!!!!!! R******" I have no idea what I could have possibly done to prompt such a message. Whether it was meant as an internal note or a joke, it is beyond unprofessional and extremely insulting to see this attached to my customer information. This experience makes me question what kind of internal dialog they have about their customers, and unfortunately, it has completely changed my opinion of this business. Before today, I would have given them 5 Stars but now I won't be returning.

I get it, it's mid July 2022 and everyone is having trouble hiring at lower end positions, but the…read moreturn around time is unacceptable. I recently got a vehicle running after 6 years and took it to Meineke to check the brakes for safety. That was mid last week and I called today to learn it will be end of this week before it's looked at. That's 8 working days for a simple brake safety check. That will take an hour or less, even if the system needs brakes bled. Hmmm. Ok, to see if this is specific to Meineke or unavoidable right now, I called Schwab to schedule the same thing. They gave me a time appt in 1 day. They also double checked my records, gave me a rough estimate and discussed probable problems getting a vehicle back on the road. They put me in touch with a brake specialist, not the person at the front desk. They made sure they will be ready with inventory in stock. I changed the appt to Les Schwab. I do understand current workloads but waiting longer than 7 days for a TEST is a signal they don't really want to earn my steady business. Maybe they have too much business. This was my first experience with Meineke, closest to my house, and I get lots of advertisement from them. They are off my list.

Great price and work. They replaced two new manifolds and a new muffler and exhaust on my truck. I…read moream thoroughly happy with their service.

Joe is unbelievable and an all around solid businessman. He goes the extra mile for customer…read moreservice and listens to what your needs are as a buyer. You have got to go check them out and support this dealership who values quality cars, excellent customer service and helping the customer find their best fit!

Had my daughter take her car in for a steering coupler bushing replacement. I had previously filled…read moreout their online appointment form from the website, they fully understood what I was asking for the repair. My daughter dropped the car off and was told worse case it would be up to 5k, for a full steering replacement. My daughter told me and I knew it was BS. She went to pick up her car and was told it would be around $850.00 to replace a $20 part. I knew based on my own experience and review of the car a few weeks before, the repair would be no more than $500.00 total. The shop charged $285.00 for their 2 hour assessment. Took me all of 20 seconds and a Google search to understand the problem, they basically told me what I already knew. Ends up I called a few other repair shops in the area, each quoting me between $400-$500 for the repair, no more than 2 hours of labor. This shop clearly attempted to take advantage of my daughter who's a college student. Do not trust this shop, ripoff for unnecessary charges.

My wife and I were on our way back to the west side when our car was having issues....and on a…read moreSaturday. Everyone we checked with in Pullman and Moscow were closed so, just by chance, we ran by Lux Autohause to see if they could help us. Ken Lux was outside ready to leave when he asked what the problem was. Right away, he went inside his office and ran a diagnostic on our car. We found out the car was safe to drive home, and he told us what to have done once we got back home. Ken is an all-around great guy! If we lived in the area, he would definitely be our mechanic and we recommend him to everyone in the Pullman/Moscow area!

Brian called me quickly in response to a towing inquiry. I was working with him remotely to get my…read moredaughter's car running. It was easy and he was able to get her car started and saved us a trip to the mechanic.

Great service! Roadside rescue. Fast and fair. Definitely call if you need service fast.read more

Just a quick positive update to our 5-star review for Mr. Windshield. We just sustained sizable…read moreimpact damage to the windshield of our other car that required total replacement. We took it to Mr. Windshield and they ordered the part and installed it all at a very reasonable price. The new windshield looks as good as new, you would never guess it was a replacement. And they still serve the best coffee. Highly recommend!

Had a Quarter-sized rock damage in my truck windshield repaired and filled. They got me right in…read moreand the job took less than an hour. Much less noticeable now and all spreading has stopped. Saved me hundreds of Dollars compared to a new windshield. Very affordable for high-quality work.