Great guy. Thorough and fair. Had him look at my bike for one thing and he found and fixed…read moreanother issue while here.​

Unprofessional. Bad business. Spent $500 with him and not only is the motorcycle not working but…read moreit's getting progressively worse and he came to my home 4 times for the same issue. My motorcycle would not start properly, but whenever it did, it would start to sputter and die. I paid him for the diagnosis, and he returned later for his first attempt. FAILED. Bike still had the same issues. He made multiple different claims on where the issues could lie and not only was he paid to resolve each of those claims, i paid him extra after he called me complaining about having to return to resolve the issue and would need more money. The bike has been in the same state. First he said it was the carb, then it was the filter, then oil, then he said it could be the dirty gas tank, then he tried to blame me and say maybe i've been riding it with no gas . Just money hungry and won't solve your problem immediately. He will just keep milking your money. Hes going to reply to thisand make a claim that's he's fixed things, but never the main issue, he's just been spitballing and guessing instead of figuring out the actually problem which was the bike not staying on and that's was costing me money. He's going to reply and complain about how i messaged him evidence of my bike dieing after hours after i attempted to ride it I Texted him proof and time reference because he will pretend you've created new problems to get more money. He previously tried to blame me for letting it run out of gas. He's knows he's done a poor job and never fixed the issue, which is the bike not staying alive and gets defensive about it. And when you contact him about it he gets frustrated. Better off just taking your bike to a shop instead of dealing with a man child. His schedule and repair turn around (if your bike even gets fixed) would be the same.

Darrell's is the place to go if you want solid, quality work on your Harley or custom. I don't take…read moremy bike anywhere else. Highly recommend, especially if you're picky about your ride. Darrell is meticulous!!

Darrell is a one of a kind owner especially for the service world these days. He actually cares…read moreabout the work he does and is as skilked as any motorcycle mechanic in the DFW area. If you own a Harley or a custom, there is no better shop in the Dallas Fort Worth metroplex then Darrell's Custom Cycles. Period. I won't take my custom bike anywhere else.

Good company and great easy cheap down payments. Just wish…read moresite would load to see inventory

Place sucks bawls.Con artist shop in my opinion.Bikes are way overpriced.If I could I would give 0…read morestars.

Frank is an excellent mechanic and got my 99 Softail squared away and running great. Definitely…read morerecommend this shop for older Evo Harleys. Prices are totally fair and he provides a written estimate for his work before he turns a wrench so you'll know what you are getting into. Great shop!

Frank was wonderful to work with. I brought in my bike, explained what's wrong, and left it with…read morehim. When I came back to pickup my bike, he also changed the oil, repaired and made minor tweaks to issues that were caused from the previous owner of the bike(I'm new to the riding scene and bought mine used) all on the house. 10/10 highly recommend this business

Great service from the shop! Wonderful customer experience! Had my front tire changed in less then…read more20 minutes, even with my stripped nut guards haha Will always recommend mikes! They are the best in the DFW for bike work by far. Front tire feels great and half the price of harley dealerships! Go to Mikes!

Mike and his crew were great to work with. Did what he said when he said he would do it. I'll come…read moreback.

I took my prized 1981 KZ1000 here for an idle issue. At 3 weeks they hadn't got to it . At 5 weeks…read morecalled again and Craig said they were working on it. I told him I would come by that weekend to talk to them. He stated call first cause they were going to be moving. At six weeks I went there during business hours, shop closed and locked. Went by next day a Saturday and front door locked. Drove around back and found helpers. They stated there was a break in a few weeks back. Why wasn't i informed? Bike damaged with dented tank, broken and missing wire to battery tender, broken front fork emblem, and missing an expensive kerker header tailpipe. Trailered it home and am still finding more issues by this shop. Worst experience ever from any shop.

I took my bike there 4 a rocker box gasket $600 go 2 pick up my bike & it has a puddle of oil…read moreunder it then had 2 find oil leak PC of plastic in my oil a other $1800 & finally got it back after 4 or 5 months HE WILL NEVER SEE MY BIKE AGAIN just want the paper 2 tell what all you did 2 my bike

This review is mainly a two parter. I'll start with the good…read more The sales team is amazingly great. Lorie is a manager that I think is head of the store and she's amazing helping out with concerns too. They walk over options on warranties and additional programs when purchasing that really show you one hundred percent what you're getting and such. I got my title for my bike fast and the sale was super easy. Now the glaring black eye to the store is the service. I've had horrible upon horrible experiences with service ever since the first time bringing my bike in. From asking for a simple plastic screw on my license plate to the last straw being carburetor bolts stripped so they can't be removed. I have requested my extended warranty to be cancelled and refunded over 6 weeks ago cause I've been having to pay out of pocket well over the amount of the warranty for parts that consistently not be covered under warranty. It was a huge waste of money. Each time I've brought my bike back after service, something else would go wrong the same day. A fuel leak turned into a recurring problem cause it wasn't fastened in the correct spot. A carb jet replacement has caused the plates to stick. An oil leak and gas leak led to out of pocket expenses cause the individual parts weren't covered. Last pickup, someone broke the rear turn light and I did get the replacement part sent back to me via mail. The carb screws being stripped, the service manager argued with me over the phone saying how can he has his techs take the blame and was wondering why I didn't have it brought back in if it were having a problem. This seems way too much like a scam and the service department as a whole is full of incompetency that needs to be addressed as soon as possible. I've called back and talked to Lorie and expressed my issues and she is going to take care of this for me and helped expedite remedy. She is amazing. It just sucks how one place can be so flip flopped on service. Especially directly to a customer. I only wish I knew the name of the first guy telling me my warranty would be cancelled cause it never was processed. Until changes happen from top to bottom in service, take your issues elsewhere. Buy a bike, don't service here until things are one hundred percent overhauled.

They will sell you a bike that is no condition to be sold (lemon), tell you anything and everything…read moreto get that sale. bike ran fine for 3 days...went back up there, got called a liar and told to fuck off. do not do business here, they're scumbags.