Love this pharmacy. They had more than what I would've expected. Friendly and informative staff…read more They also carry specialty items that many pharmacies don't such as medical equipment, mobility equipment, bariatric vitamins and more. Non-prescription items are reasonably priced. Great neighborhood pharmacy!

The hospital I work for gives me my annual flu shot but leaves the Covid booster up to us to find…read more Most pharmacies will offer up various vaccinations but you have to make an appointment. AME has taken me as a walk-in for the past 2 years with no hassle at all. I was so impressed, I took my mom and sister there, too. The staff and pharmacist were were nice and didn't make me feel like I was a bother, unlike some pharmacies I have been to.

Generally helpful and nice compared to other places I've gone. They have stock so you can go in and…read morepurchase things (like transport wheelchairs) that you need right away. But they do not take Medicaid. Prices are a bit high. It's necessary to ask questions in order to get helpful information. Prices are not marked on items.

Called because I needed a mobility vehicle, first time, and even though I had been on website, was…read morenot sure what would suit my needs best. A girl answered the phone and instead of assessing needs and discussing pros/cons of a couple different choices, just wanted to take an instant order. Zero training. Zero customer service skills. Zero product knowledge. She just got impatient with me because I couldn't tell her what I wanted to order, and she flat out refused to answer any questions, either from laziness, rushing, ignorance, or whatever. I gave up and ended call. AME, please train the kids you hire.

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!

Mobility Solutions is a wonderful company. They make sure everything is right, They have an…read moreexcellent response time for repairs. I have used them for wheel chair repairs and the work was first rate. They service broad range of products/brands even if they didn't sell it to you originally. They really care about the customer.

I needed a wheelchair for a visiting friend who wanted to sightsee but couldn't stand or walk any…read moredistance. Mobility was easy to contact and gave extensive information and pricing over the phone. I was able to rent a transport wheelchair for a full week for a very reasonable price.

Awesome. Context:…read moreI've been a CPAP user for over a decade. And this is the third provider that I've used. So I know what I'm talking about. Their customer service is second to none. When I initially switched to Bay State they were incredibly helpful, including switching all of my account and other relevant information to them; it was seamless. My machine just had a hiccup over the last few days. Called them and they immediately switched me to Jay, a technician. He walked me through some of my machine's settings to be sure that all was correct (it was). He could do no more over the phone so he put me on hold and called their Hanover (this) location. Came back on and said I was welcome to stop by with my machine and Daryl (hope I spelled his name correctly) was waiting for me if I could pop by in the next hour or so. I did exactly that. And within 10 seconds of looking at my machine Daryl solved my problem. No new machine needed (along with the several hundred dollar copay); just an adjustment to the filters in the machine. Their every-three-month resupply process is wonderful. Get an email; answer some basic questions about usage and what exactly you want replaced; supplies appear in the mail within a week (or less). Again, I've been at this for a long time. Bay State Medical knows what the are doing and knows how to deal with customers/patients properly.

Always helpful, always efficient in filling orders. Every representative with whom I've dealt has…read morebeen friendly, knowledgeable and helpful.

Yessica helped us when we shopped here. Excellent service and great clothes. Highly recommend!read more

I bought at least 5 pairs of scrubs from this store before. Great selections…read more I also like their online store with embroidery service. Turn around time is reasonable!

Amazing service , professionalism and knowledgeable. Thank…read moreyou for being so great! Staff is friendly and helpful

From the owner: ALFA Specialty Pharmacy, a regional provider of pharmaceutical services in Maryland, Washington…read moreDC, and Virginia corridor was founded in 2007. ALFA is dedicated to providing comprehensive pharmacy services to the long-term care community, medication therapy management (MTM), clinical research and compounding services to our clients and the academic community.