We were in the market for a treadmill and checked out Gym source in Columbia and chatted with Chris…read moreP about our needs. Very informative session and he did not force any treadmill on us! I detest pushy salesman. He explained the pros/cons of the treadmills, answered our questions and let us test them all. After a lot of research online and via Chris P, we bought a True PS300 and it will be delivered next week. Thus far it has been an excellent transaction with Chris P.

I purchased an elliptical machine from Gym Source including delivery and installation. The…read moreinstallers arrived 2 hours late (scheduled for 1-5pm on Sat, arrived at 7pm with no call). They were sloppy and made me wish I'd assembled it myself, although I was glad I didn't have to carry it upstairs! After assembly they tested it, and it made a bad noise from the left-side drive. To alleviate the noise, the installer tried jamming a phillips head screwdriver around the cover plate creating scratches and gouges in the plastic. On closer inspection, you can see it wasn't made correctly. I am going to expect them to replace the base unit rather than manufacturing mistake and installer-created cosmetic damage in my bedroom. Delivery and installation were a fail. Now I will find out about support. I will update the review once I have a usable machine.

Had my squat rack serviced today by FMT and I was pleased. Long story short, I ordered the rack and…read moreit arrived damaged. I contacted this place upon receiving a replacement part, and the manufacturer could not assist with the swap out over the phone. Manufacturer recommended Fitness Machine Technicians. Fast forward to today and here we are, this review. Dax arrived to my house promptly at arrival time and complied with the request to remove his shoes. Fast and friendly service. No contact check out. Would recommend this place.

Took a couple weeks to get on their schedule but worth the wait. Technician (Dax) was great. Came…read moreat appointed time and fixed problem. Totally cleaned machine as well. He wore mask and gloves and didn't let dog bother him. Super polite. I'm back in business. Would highly recommend

I've used RMS Fitness for all of our gym equipment preventive maintenance and repairs since 2015…read more They do a fantastic job, offer quarterly PM and are always helpful with any repairs we may need. Definitely recommend them!

Henry from RMS came to fix our treadmill today. Even though it was snowing this morning, the…read moreappointment was promptly kept. I was very impressed. He was prompt, polite, efficient and did a great job on our 12 year old treadmill. The conveyer belt was slipping so he adjusted it, cleaned it, oiled the motor and put a screw into a plastic part that was coming loose. We couldn't be happier. It was very reasonably priced. Furthermore, after I made an appointment, they sent an email confirmation and then a reminder the day before. Great service. Well done.

I was in the market for a new treadmill. Went to Johnson Fitness and was talked into a Nordictrack…read morex32i $4500 dollar treadmill. Bought It in January of 2020. The base weld cracked after 6 months and the retaining pin blew out of it throwing me into the screen. Nordictrack is a terrible company to deal with. In fact just getting a hold of someone is a chore all by it's self. Contacted the manager he made one call for me but basically was little to no help. I live locally and this experience was so bad I will never return to this fitness store again. In fact I have told my family, friends and co-workers about this incident. If you own and business and sell brand name equipment you should back your customers and stop washing your hands of the bad products your selling from your business. That's the bottom line. Nordictrack sucks I should of went with a peloton but the manager of Johnson Fitness and Wellness told me Nordictrack was a better product and convinced me otherwise. Total false information.

Excellent experience picking up my Green Mountain Pellet Grill. Barry was genuine, to the point,…read moreloaded the grill into my vehicle and I was on the road in six minutes. Stellar! Esther's follow up a couple of days later to make sure all went well was a nice touch as well. A+ Customer Service

I purchased my Oxbridge WaterRower about two months ago and to be honest the only reason I…read morepurchased it from JF&W was because of the excellent customer service that I received from the Store Manager Nathan Laakko. I had contacted other local JF&W stores to see which store had the WaterRower I needed in stock but the only person who truly answered my questions and was super helpful from time of purchase to pick up was Nathan. To me this means a lot, especially during the COVID-19 Crisis where so many people seem to not care about their customers. If I ever am in the market for gym equipment I'd definitely contact Nathan first.

I'm rating a recent purchase, and it's based on no accountability and ownership of the Salesperson…read more I am submitted a formal service complaint regarding my recent purchase of the Matrix S Force Performance Trainer from the Columbia, MD store. Upon delivery, the team did not bring batteries and therefore could not verify that the unit powered on. I purchased the required batteries that same evening, but the equipment still failed to power up. This appears to be due to either a loose or disconnected console mast wire or a faulty console. I immediately contacted my salesperson, Bryan Fortini, via email and voicemail. He did not respond. When I visited the store in person, he stated there was nothing he could do except report it to the delivery team. This is unacceptable. As the salesperson and my primary point of contact, he represents the company and should have responded promptly and taken ownership of the issue. The lack of responsiveness and ownership in this situation is extremely disappointing--especially considering that our household has invested over $15K in Johnson Fitness equipment since 2021. We've purchased multiple products, including an Octane Fitness elliptical, a Matrix stationary bike, a treadmill, and the Matrix S-Force Trainer, to build out our home gym. Given this level of commitment and loyalty, I expect a much higher standard of service. This experience falls well short of how a repeat customer should be treated.

Roberto and his team were just as advertised. We decided to donate our universal gym to the local…read moreboys and girls club. He was very communicative and responsive. His pricing was very fair and they were very careful in dismantling the equipment and removing all of the parts from our basement. I would highly recommend Roberto and Pro Fitness Movers for any of your gym equipment needs.

Roberto and his team were amazing! I contemplated moving my peloton tread with a friend, glad I…read morecontacted Pro Fitness Movers! Roberto was quick with his response and his quote was in line with most that I received, so pricing is very fair. Was able to squeeze me in the next day and the way he broke the tread down, and put it back together, you could tell he knew what he was doing. He was meticulous when re-wiring and will be calling if I need this type of service again.

Truly great customer service! Our old elliptical had mechanical issues and, in shopping for a new…read moreone, we wound up at Johnson's in Rockville. While we liked some of the options, we mentioned to John that what we REALLY wanted was to repair our old elliptical, but that we'd been frustrated in our contacts with the manufacturer's technicians. Even though it potentially meant the loss of a sale, he gave us a service recommendation, which worked out well for us. We were quite impressed by John's helpfulness and integrity. When our our elliptical finally does bite the dust, we are definitely going to go to Johnson's for the replacement !

Had INCREDIBLE service here because of sales, knowledge, and strategy of John Bailey. Because of…read moreJohn I chose the best health exercise options of my life.

One of MoCo's best kept secrets for fitness gear. Their stuff stands well on its own. I used brands…read morelike REP, Giant Lifting, and Xebex. and the brands McCarty hold are breaths of fresh air in the current fitness equipment market in Montgomery County. You won't find cheap rowers, bikes, barbells or squat racks here that won't last for a few months. I wish I knew about McCarty Fitness Supply sooner before I bought other brands online, I would have set up my home gym faster at a more affordable rate, but I'm glad I found out as soon as I did. I found out about this store while looking through Facebook Marketplace for gym equipment and stumbling across a listing by the owner, and I'm not disappointed. If you are a fitness enthusiast, home gym owner, or commercial gym owner, who wants better than what you'd get at your local Walmart and need some good equipment from dumbbells to Squat Racks, Manual Treadmills, and Air Bikes that could compete with some of the best, then go here. PS: The Body Solid R300 rower that they sell, is as close to the Concept2 as you can get. And they changed locations, their new location is 1315 East Gude Drive Rockville, MD

A+++ customer service. Definitely my local go-to home gym needs. The in-store display and selection…read moreis solid...definitely worth a visit for anyone.

Atlantic Fitness Brokers came to my house today to assemble some sports equipment-- a bench and a…read moredumbbell stand-- then move an elliptical trainer to someone in Manassas. Chip is so skilled at putting together fitness equipment that with one assistant, he put together the two pieces in an hour. The bench (Tysons) had questionnable quality control (China) so two of the screws weren't properly fitted, but Chip just moved thru the problems like the pro that he is. The guys were neat, did no damage to my property, and did exactly as promised. Reasonably priced and professional, they were very good value for the money. I would hire this company again for any of my sports equipment needs.

Absolutely 5 stars! I could not be happier with Chip and his team at Atlantic Fitness Brokers…read more Here are just a few reasons. 1. Top of the line, professional-grade fitness equipment. These are the types of machines used by elite military units and high-end fitness clubs. They are large and heavy but extremely quiet and durable machines that run for tens of thousands of hours. My previous Nordic Track treadmill was a cub scout, maybe a boy scout. This Life Fitness treadmill is a Navy Seal. 2. Reasonable cost. I was able to get a gently used Life Fitness treadmill installed for about a quarter of the cost of a new professional Life Fitness machine. It was also less than half the cost of a new Nordic Track or comparable "high-end" home treadmill. New flimsy Nordic Tracks are creeping toward $5k plus all the high-pressure iFit program costs to boot. This no-nonsense, structurally sound treadmill was less than half of that - installed! 3. Like New, Chip cleans up the machines, replaces the belts, and delivers a very clean, reliable and asthetislly-pleasing machine. It looks great in my workout room! Even used, it looks like my highest-end piece of fitness equipment. 4. Honest, hard-working, local small business. I met Chip at his showroom in Sterling Virginia and immediately knew this was a different buying experience. He understood the nuances of each machine, the refurbishment process, new/used costs, delivery... every step of the process. We agreed on a treadmill, a fair price, and the delivery window with a firm handshake. No getting put on hold, no up-charges, and no attempt to sell me an extended warranty, iFit subscription, or maintenance program. 5. Chip is keeping these exceptional machines out of the landfill. Chip is doing the DMV and the environment an incredible service by refurbishing and reselling this high-end equipment. Where else can you spend less, get a significantly better product, and do something good for the planet? So to sum up, if you want high-end fitness equipment at a fraction of the cost. If you want prompt, honest service from a local small business. If you want a great, durable machine that looks good and will stand the test of time. And if you are tired of being on hold, tired of dealing with unknowledgeable sales people, and tired of the irritating warranty and subscription pitches.... Hang up the phone, walk out of the high-pressure fitness equipment sales studio, and go visit Chip at Atlantic Fitness Brokers! Seriously, 5 Stars !