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    Freedom

    5.0 (1 review)
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    4 months ago

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    Queue Skate Shop

    Queue Skate Shop

    (2 reviews)

    Arlington Heights

    Advised to try this skate shop for a new skater. The boards are amazing! Many types to choose from…read morealong with wheels, etc. The staff walked us through the entire set up (making my son work for parts of it!) and made suggestions based on my son's level, size and skate neighborhood. We left more than ecstatic at his new board! They made the process easy to understand and exciting, We will using this store for all our skate needs. They also carry clothing, shoes and accessories.

    QUEUE CUSTOMER FOR LIFE! Man, what a cool experience!! I took my 11 year old and her new deck and…read moretrucks in there to get everything else and (I wish I could remember dudes name. Skinny, Long brown hair and wore a beanie. Said his buddy owned the place) was super pumped for her He was also completely knowledgeable about the product he was selling. We were planning on taking all of the parts home and putting it together at home but he offered to do it for us there, free of charge. He also let Daisy help and even taught us how to easily put a new board together. I can't begin to describe how nice it is to be taken care of by a friendly gentleman who seem to actually love his job. My only problem that I have about last night's experience is the fact that I did not tip him more than what I did. The next time I come back in there I will make up for it. I promise. We live in Arlington and have skate shops a little closer to our house, but I will never go anywhere else as long as that dude is still working there. Not only was the customer service great but the shop itself was incredible. Also very clean. And I love the fact that people can bring their used boards in there and donate them so the less fortunate can go in there and pick up a cheap or close to free board and skate.

    Zumiez

    Zumiez

    (4 reviews)

    $$

    I loved this store! In a much earlier life I was into the skate culture and I would have been so…read morestoked to have a store like this to visit as a young man. All we had was a small store, not much larger than a kiosk when I was a kid. This is a big store with a big selection, completely catering to the skate and snow culture! There were many items on sale making them very attractive because of the value the sale presented. I also have to mention the gentleman working the floor. He was very good at handling all the questions and helping those of us in the store. Really cool place!

    Went to the Zumiez Grapevine Mills Mall, Grapevine, TX. I tend to frequent this location because I…read morelive near it. Though, this location does not have good customer service and the attitude makes the atmosphere bland while shopping. I could shop anywhere or buy direct through the brand but I choose Zumiez. Now I'm will rethink the decision and also not advise anyone to shop there. I am a frequent shopper of Zumiez for myself and my 13 yr old kid. I went in today and it was a spur of the moment thing to grab a shirt for my kid. I didn't even have my purse with my just my card, keys and phone. I was running around get last minute start of school stuff and looked like a busy mom (even though that's not a factor). I felt as I was profiled by your associate Collin. When I asked for help I think he wasn't genuine trying to help just using a "lost prevention tactic". I did go to purchase a shirt and gave my membership information to purchase and I was .30 cents short. He told me that I needed to get the .30 for the purchase. I know it's not his responsibility to have that .30 cents but it would have been a good time to show some compassion. My phone died which I told him so I couldn't use my Apple pay. I went all the way to the car to charge my phone then came back in to purchase it....my last purchase from Zumiez. Next day Are all of your employees on drugs or something? My kid begged me to go check out Zumiez after not finding a shirt else were in the mall. He had on a Vans thrasher shirt I purchased the day before and had a bad experience. The manager Drew greeted us as we were coming in and while shopping my kid tried on shirts and we interacted with him though the other two employees were playing around the store. They all were acting a little weird. When we went to check out and Drew ask me if I was going to pay for the shirt my son was wearing....he said the price tag was still on and there was no tag just the shirt tag sticking out from him trying on the shirt. He said my bad... wow SECOND TIME PROFILING... he accused us of trying to steal.... then the associates Carson Jental and Tay proceeds to tell me I was wrong for feeling offended and was very rude...this was after my purchase....if it wasn't for my son being there I would have returned the item and went elsewhere where....this is really a final for me.

    Freedom - bikes - Updated May 2026

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