Nick answered my questions and took extra time over the phone to educate me and provide…read morerecommendation. Ultimately didn't have them come out for service, but I would definitely hire them if I need to in the future.

Quality Company & Employees. Good Value for the price. Responded quickly. Will use ASAP Appliance…read moreRepair Again.

Update: After writing a review on yelp and BBB,the owner, Zack, sent me a text message apologizing…read morefor being unable to correctly repair/diagnose the problem the 1st time and offered a refund of the full amount. I appreciated that he refunded the total amount but am disappointed that it took negative reviews and feeling like I was being talked down to on the phone to have this happen.

Great guy, great service. My first call for…read more appliance repair. Zack is a honest and trustworthy.

Andy's is my "go to" business for appliance parts/repair. Always very satisfied with their service…read moreand value. I highly recommend them!

Trevor is professional and great at finding the issues and giving you the best advice and helped us…read moretwice now stove first and recently our fridge died! Thanks Trevor

Tim was very helpful with our refrigerator service today. He arrived exactly when he said he would,…read moreand his response time was excellent. We really appreciated his professionalism and efficiency!

Fixed an older oven that needed control board but control boards were obsolete. Another repair…read moreperson had looked at it and said he couldn't do anything. He removed the old control board, had it repaired and reinstalled it. His communication was great. He communicated well via text, phone, and email. Very responsive.

I would highly encourage you not to use this office, the reviews speak for themselves Brian is very…read morerude! Makes promises then doesn't follow through

Not good!!! I have a Kenmore Elite Coldspot refrigerator that needs new paddles or sensors where…read morethe ice and water come out into a glass on the outside of the door. I called and gave the Triple AAA parts department representative the model number and explain that these parts were going bad and I needed them replaced. I explained that I wanted to make sure that the parts were available before I ordered them or scheduled a service call. He put me on hold and looked up the parts. He then told me that they were available and gave me the cost of the parts and how much it would cost if they installed it for me. He told me that I should still have a service call by one of there people to make sure that the right parts got ordered. Because if I ordered the wrong parts without the service call, I couldn't return them. Jay, the technician came out and within 10 minutes he's telling me that the parts are not available. He said that I had to still pay for the service call. I did that and then called Brian the Triple AAA Manager. I tried to explain what happened but before I finished my explanation. He started interrupting me asking what specific terms I had used to explain what the problem was. He then started telling me that I had used the wrong terminology. I tried to explain to him, that I had explained the problem in detail to the service department and didn't feel that the terminology that I used was a problem. He continued talking over me, not listening to me or trying to solve my problem. Which was that I needed the paddles on my refrigerator replaced. After 4 or 5 attempts, I finally got him to stop talking over me and ask if he knew of how I could obtain the parts from a used refrigerator or if he knew of a junk yard that might have the parts. He said no but I'll give you the part number. In summary, obvious mistake was made here!! But how Brian handle this situation was definitely NOT good!