We had a bad leak on a Saturday and called A to Z after checking reviews on both BBB and Yelp…read more Shane promptly came out to our place in Innsbrook to rapidly identify and fix a pipe that had burst. Very professional, polite, and reasonably priced.

Shane did a great job on my shower valve cartridge repair. He drove over an hour on a Friday…read moreafternoon to take care of us. He charged less than half of the other estimate I had.

VERY REASONABLE! We had a clogged kitchen sink. Came out on time and fixed it in about 15 minutes!…read moreGreat service, friendly and fast! Did I say REASONABLE? Thanks!

O'Fallon sewer and plumbing repair did a wonderful job John was a plumber that showed up today he…read morewas fantastic. Very courteous and polite. Price was reasonable. I like using a family-owned business and keeping it in St Charles. I would highly recommend them. I woke up this morning with the basement being flooded called several places they could not come out until Monday or Tuesday I could not wait that long. I was recommended to call O'Fallon sewer I called them spoke to a very nice young lady and she scheduled somebody to be out within the hour and a half. Thank you so much John you're wonderful

Prompt service. Men were very clear on the problem and was resolved quickly. All pricing was large…read moreround numbers, $100 for this part and $200 for this part. Makes me feel I didn't maybe get the best price but when you are facing sewage backup options are few.

The new guy that came out to pump the septic was so much nicer than the last guy. We have always…read moreused them, not the cheapest but they are reliable and it has to get done!

I used Dave but haven't gotten a response when I've called recently. I know he was talking about…read moreretirement pre-pandemic but I'm not certain. So, even though he hasn't responded to my calls of late, his work on my 100+ year old house was superior. He re-plumbed it entirely and later dug up my basement to replace a cracked sewer pipe. I recommend him wholeheartedly and if you get him, please let me know so I can ask if he can put me on his schedule...

Can't say enough about David and the job that he did when we had a burst pipe(s) over the Christmas…read moreholiday weekend. He was responsive, friendly, clearly explained the issue, and also solutions on how to prevent from this happening again. I would highly recommend David Bast and Elite Plumbing whenever you have regular or emergency plumbing needs!

Excellent response time and quality work! It is appreciated and I will definitely call again!read more

Called to request repair service on my air conditioner circuit breaker. Apparently the number is…read morehis cell phone.....with very poor reception. I think he said his name was Matt but he kept breaking up. He answered with a plain "Hello" so I made multiple attempts to confirm the business but after his rude responses (putting it gently) I was turned off, thanked him for his time and said "Disregard". I prefer to support the small guy, hence my call to him, but just because you're a small business owner doesn't mean you're exempt from practicing professionalism. Can't trust spending my $$$'s to someone like that.

I needed my gas fireplace looked at and Ronnie was the man!!! He was absolutely wonderful. He was…read morequick and too the point. I will be using this company for all my needs. Thank you again

They were very knowledgeable and answered all our questions promptly…read more The price was better than others we received. Installation was on time and very clean and professional. We are very happy with our new HVAC system.

We have had these guys here several times in the past 3 years since buying our house and Mark and…read moreBrian are the guys that normally come and we love these guys they are so polite and honest and truly are great at what they do. Thanks for always being so awesome to us and fixing any issues that come up. Thanks APS.

My home warranty company scheduled service with APS plumbing for a gas leak. When the contractor…read moredidn't show for the scheduled appointment, I called and found out that somehow, the appointment was cancelled by my home warranty service (a whole separate issue). When I learned that APS couldn't come back out that day, but could schedule me for an appointment for the following day, I said "Sure, go ahead and put me down for tomorrow, but I'm going to follow up with my home warranty to see if I can get someone out today." I had explained that I had no heat in my home for 72 hours and an 11-month-old in the middle of St. Louis' winter and that my home warranty service request was on an Emergency Status. This apparently upset their scheduler, as she went on a completely unprofessional rant that, in sum, rudely explained that "they're trying to run a business here," and can't have people canceling appointments on them. [She blamed me for the cancelled appointment] Really? My husband runs a small business and I work in higher education. People cancel appointments ALL.THE.TIME. I told her I'd give her plenty of notice -- I just wanted to double check with my warranty company that I couldn't, in fact, get same-day service. She said she just got off the phone with them, and they said they weren't going to call anyone else. So, I called my home warranty company, and while I'm on hold with them, APS calls to say that they're refusing to provide me service and will cancel my appointment. I, obviously, am fine with this, seeing as how there are 1,000 OTHER PLUMBERS IN ST. LOUIS. However, you, as the consumer, should know that APS plumbing is inflexible, rude, dishonest (when I spoke to my home warranty company, they found another plumber in 5 minutes), and lacks understanding and care for their customers. I can't vouch for their work, but their professionalism and customer service would lead me to believe you don't want these people in your house.

Our tub faucet was leaking and they told us it would be $1000 for 3 hours of work, & charged $69…read morejust to look at it and tell us that. I called my dad and he came and fixed it for $3 by replacing the rubber O ring and rubber gasket in 15 minutes. Not trust worthy and not worth your time or money.

Arrived within an hour of an emergency call, and stayed at the job until the water was shut off…read more Then returned in the morning to replace the broken pipe, and stayed again until the water company restored service to make sure the repair held.