We are from Chicago. My wife drove on curb and broke the tire. I decided to bring the car here to fix it because of the 5 star rating on Yelp. I sent them a quota asking for whether they have the same continental tire in stock, they replied very fast and told me there is one. When I came here, I found the shop was pretty small. They were very busy when I came in, however they finish their work within one hour. Amazing! There were at least 3 people ahead of me. The tire might not be the cheapest in the market, but they charge very low labor fee. And the most important part was that their service deserved that money. I hope I won't be back again but if I need I will. read more

These guys are wonderful, courteous, professional and honest. They are respectful to customers and provide clear explanations and clarification patiently and work with each person to come to reasonable terms (unlike bargaining with them), while waiting for them to service my vehicle, I have observed their interactions with different customers coming into the shop with auto problems from as simple as changing a tire to major renovation on a super old vehicle, they were delightful to talk to and straightforward with their terms, making the process un-threatening and civilized. They were fair in their prices, I called for some basic services to be done, and had previously called multiple other places to compare for the same services, they are slightly above the cheapest but given my previous experience with them and others comments on yelp and google review, I rather have my vehicles done by trustworthy mechanics than some place that purposely Point out flaws or exaggerate problems for you to fix. If you aren't a mechanic yourself or savvy in car repairs, you are most likely to fall victims to their claims. But given that we have made comparisons and have 3 cars done here and 3 other places, I have conclude this is a good place. read more

I could write pages about this business, they have saved my ass and my old cars so many times! But I focus on one thing, Jake and the whole team for me primarily is a great community. As I see they live on loving and fixing cars and serving customers. Making money is just a side effect to that, so unlike with a large corporate business the focus is on me and my car. I wish them the best for the future! read more

I came in before I drive to illinois. I felt it has some problems with the tire and brakes before I get on highway. Came in to check them. The tech here is good and check everything in details. They were very polite and explain everything. They did not try to lie or ask for more money. Very nice service I got. read more

Very friendly folks. Walked in randomly on my lunch hour to get a tire replaced and was out of there within 45 minutes. My 2nd time here in a month and so far I have been very pleased with the service. They offer drop off services, but pick up services as well, which I thought was unique. Great guys! I'll be sure to be back, with some McDonalds for Carl. read more

I brought my car in today to get new tires. The owner gave me a few quotes and recommendations and really took his time to explain things to me. He told me there was a $70 rebate on the tires. When I went to go pick it up and looked at the details of the rebate, turns out it's a $50 rebate for the model put on my car. The cashier didn't fix the issue for me. I thought, oh well, and drove out off the lot. As I was driving off the lot, the owner waved me back onto the lot and handed me a $20 bill to "make things right." Not sure why the cashier didn't help me but I'm pleased with the owner. 5 Stars for him! Need a place to hang out and work remotely while waiting for repairs to finish? Paris Baguette is walkable distance up the street. read more

Went to freedman auto again. They balanced my winter tires. I'm happy with the service.

I had my first oil/lube/rotation and couldn't be more pleased. Their turnaround time was outstanding and their staff couldn't have been more courteous and professional. I won't need to think twice in bringing my car here again. Thanks Jake!!! read more

In my experience, transmission issues on older cars usually mean its time to get a new one. When Jake explained to me the issues on my car I was very worried and even looked for a new car but that is until he came through with a killer, honest deal on a great transmission. Even more important, he explained in person all the ins & outs of what was done and what to watch out for if things were to go wrong. Finally about a week or so after I received a call from Jake to make sure things were still ok. To this day I am still cruising in my car with no further issues. Can't go wrong with Freedman Auto!!! read more

I am updating my review to 5 stars. I gave 1 star when i left unsatisfied first time when i got a new tire on my car. But to my surprise the owner carl called me next day and made sure my problem was adressed. These guys really take customer satisfaction seriously.They custom ordered a tire for me. Now this is excellent customer service. Writing this review sitting in their waiting area while they are changing the tire. There is a reason they have such excellent rating. One happy customer. And definitely coming back to them for anything related to my car. read more

Brought my car here twice in the last few weeks for repairs I've been procrastinating on. They've replaced my shock absorbers, brakes, and brake rotors and they quoted me a competitive price to complete the work. Their was absolutely no surprises when I paid the bill. They are extremely fast, efficient and knowledgeable when it comes to cars. I am extremely satisfied with the work and only wish I knew about this place sooner, would have saved me a lot of money and disappointment. read more

I know when you see a lot of good reviews like this that you get skeptical about them being legit. I called to get a quote for a used tire and a time estimate. When I went in, not only did they give me an even lower price, they stuck by their time estimate even though they were busy at the time. The owner of the place, Jake, was a friendly person and was talking to all the customers while their vehicles were being worked on. We talked a little bit after and I can see the niceness is not just a front. Good atmosphere, great employees, wonderful service! I'd definitely recommend this place to anyone. read more

You know its a good service centre that won't cheat when the owner is working on the vehicle and not lazing around commanding his minions. Jake, the owner is the nicest person I have worked with. He does not try to rip you off, just the plain straight faced truth. They will be my mechanics as long as am at New Jersey. Keep up the great work guys!! read more

After getting dismissed by several other auto centers when we needed some warranty tire replacements on our Motorhome (looking at you Sears), Freedman saved the day. And they might have saved my and my daughters' lives. I don't know whether retail and service outlets get paid full price for their products and labor when compelled to replace defective tires from their manufacturers and suppliers. I do know that managing a tire change on an RV can be inconvenient. Combine these two things and we were told by several places it would be a hassle to help us. Our tires were cracking along the sidewall and tread. They were dangerous, and, they had been recalled for other potential problems. Freedman did not hesitate to work with me in bringing the RV in to be inspected and moving forward with the warranty work. They never hesitated -- either on the phone or in person. They ordered and received the tires in one day. They were installed on my motorhome a day later. Good thing too. The following day I took my family camping. On our trip home we were hit by a passenger car trying to recklessly pass us in the pouring rain on I 95 in Connecticut. We were hit twice and pushed into another car. We came terrifying close to being pushed over a bridge wall. That we didn't get rolled, and that my two young daughters didn't get tossed and seriously injured, almost certainly had a lot to do with luck. It also had to do with those new tires, which did their job brilliantly. And it was in no little way thanks to Freedman and Tony, who handled my case and my particular needs as though I had been a lifetime customer. I will be from now on. read more

I went to this shop once years ago for a starter the price was high and work was far less than perfect. I was in highland park after I picked up my vehicle and someone said your is smoking it was on fire I able to extinguish the fire went to another shop to see what the problem was it was a loose starter cable. Thanks freedman you have proven that someone does not know what there doing at that shop. to be continued already I have been told something without a thorough diagnostic of the vehicle read more

I found these guys on Yelp and was so glad I did. I was visiting my mom from DC for the holidays when I noticed her SUV wasn't turning correctly and had an awful sound when braking. We've had mixed experiences with mechanics so I checked yelp and found Freedmans. They were super professional, friendly, and efficient. It was later in the day so they had a long queue of cars in service, but still were able to fit us in and diagnose our car within a couple of hours. Turned out we had several issues: brakes, belt, and some other repairs. All were explained thoroughly and repairs were priced reasonably and transparently. The job was done first thing the next morning at 9:30 am. And the car now rides very smoothly. I was really impressed with their prompt and professional service. Added bonus: they are certified as an "Ask Patty" female friendly business. read more

This is without a doubt the BEST repair shop I've been to. They've always been very honest with me, and provided top of the line service. The last time they worked on my car, they were able to find a last minute appointment for me and even pick me up at the train station when my car was ready. I've never worked with a more honest auto repair shop in my life. If I were still living in NJ I would be a Freedman customer for life!! read more

Jake (and exactly everyone at Freedman) understands that a LOYAL CUSTOMER is more valuable than a simple sale. These guys are the absolute best. They do great work at very reasonable prices. Their customer service is the best I've ever seen in the industry. The search for "my mechanic" is over!!! read more

Carl was very thorough in explaining what was wrong with my car. Great service and everything was done promptly. Definitely coming back in the future. read more

Freedman Tire totally rocks. They are very informative, their service is second to none and their prices are beyond fair. There is nothing like have a n honest business that you can certainly trust with all your automotive needs!! read more

Best auto repair shop around. Genuine and honest service.

If you're a Rutgers New Brunswick student, you should go to this mechanic! I found this place on yelp when I needed work done on my car. It was my first time having to bring my car in for work by myself, away from home. They took good care of me here. Fair prices, and they didn't scam me even when they had the chance. I asked them to check my squeaky belts, and they called and told me that the belt is old, but still totally functional so I wouldn't need to pay another like $120 to get it replaced. They were friendly and helpful throughout the entire process even though I barely had any idea what I was doing. I would definitely recommend them, and only 10 minutes away from Livingston campus to boot! read more

My wife and I plan to leave NJ at the end of the year and the only thing we will miss is Freedman's Auto Service. Simply the best service for tires and any other auto repair. Fair pricing and high quality work. Face the fact that you have to pay for superior work (and comparatively, Freedman's prices are lower than competitors). Example: new brakes from Firestone $835. New brakes, 45k miles service, oil change, and tire rotation from Freedman's $790. read more

I was looking for a local shop. Read some reviews about Freedman Auto service and decided to go there for the first time today. I needed an oil change and also believed I needed brakes. I have been traveling a lot lately and asked to do a look over the car. They let me know the car was fine and all I needed was the brakes done. the service was great everyone is so friendly. I was very impressed and now I'm happy to know I have a great shop to go to when needed. read more

I could not have been more impressed with Jake and the guys at Freedman! This was my best experience with a car shop by far! They did an outstanding job on my car. I needed the entire engine replaced. They gave me a quote and even though there were some unforeseen events while my car was there, they stuck to the quote and did not charge me extra. Jake was very honest and knowledgeable. Everyone was respectful and no one tried to pull a fast one. They kept me informed every step of the way and were excellent with follow up. After they returned the vehicle, they followed up more than once to see how the car was running. I wish I knew about freedman earlier! I would highly recommend them to anyone. read more

I had a flat tire from a puncture and they were able to accommodate me immediately. Service was very friendly and extremely quick. Prices were very reasonable. I highly recommend this place! read more

This is the best service I've ever got. Polite and fast! Awesome! Highly recommended. I got a flat tire, went to Walmart and was told not repairable. They fixed it in half an hour. read more

I bought a used car a week ago and wanted to get it in better shape, so after reading these reviews, I went to Freedman. I didn't head out until after 1pm on a Saturday so it was almost closed, but I called ahead and they said they could at least give me an oil change. I was greeted by a friendly duo at the customer service desk and after giving up my keys, I sat in the lounge area. I overheard a conversation with a customer and a guy at the desk about how their technicians take some course in serving female customers (because well-informed men sometimes gloss over details when talking to less-informed people, specifically women, when it comes to cars...even if they aren't less-informed individually). The two times I've been there, they've detailed everything to me in a way that didn't feel at all condescending. Very straight forward, but I was told exactly what was wrong and what needed to be done and what would need to be done in the future ("new tires before winter, but no rush. But by November, for sure") Then when I was all set to go, I got my invoice and informative info about what was done and anything else they saw needing to be done (since it was closing time soon and I mentioned wanting a tune-up if time permitted. It didn't). I got outside and a man greeted me and said he saw some fluids were low so he topped them off for me. And he heard a rattling noise when he started the car but it would go away when the engine warmed up, so he told me when I came back next time, he would look into the rattling noise for FREE and would take it from there even though he thinks he knows what's causing it. Oil change was reasonably priced. I went back earlier in the day the next time and had that rattling looked into, for free. They also noticed a minor issue with a leaky hose for my windshield washer fluid. So they fixed it...also for FREE. I made an appointment for the actual fixing of the rattling noise (so they could order some parts for my older model Jeep) and a few days later, I received a new customer coupon in the mail from them. So now I can get 10% off of my repairs this upcoming Monday. It should also be noted that they tell you exactly how long upcoming repairs will be. They gave me an estimated amount of time for the oil change, the rattling inspection, and I know the repairs on Monday will take about 1.9 hours...so I'll be bringing lunch and a book to hang out in the lounge and maybe watch tv...to which they give customers the remote. No "Do not change the channel" sign present. If you've ever been to a small business where the owner knows you or your parent or something like that, going to Freedman feels like that. It's like they take care of you as if it's a favor to your parent whom they've known for a decade or two. It's just a nice bunch of folks working there. read more

Best auto repair shop I've ever used! My Hyndai Sonata had a check engine light off and on for 2 years (mostly on). Despite repeated visits, the Hyndai Dealer was baffled and was unable to repair it (so much for the warranty). Freeman Auto was able to solve the problems and my check engine light still remains off for months now. My Sonata had difficulty fueling up. Freedman Auto diagnosed the first problem, and fixed it. However, the engine light came back on hours later. Jake, the owner, personally apologized and did a great deal of research to problem solve. Through his research, he discovered the second issue, and personally oversaw the second repair. Jake was very generous with my repair bill and took responsibility to make sure my car was running properly for the first time in a long time. I have never encountered a dealer or repair shop with the integrity and expertise of Jake and can not recommend Freedman Auto highly enough! read more

I haven't been to the shop yet, but I have had two interactions with this business. Their customer service is fantastic. Carl and Dennis went above and beyond to ensure that I was satisfied with our transaction. One star off because I was quoted $80 for a synthetic oil change. I was so impressed with their responsiveness that I will request an estimate for another service in the future. I hope it is only their oil changes that are so expensive. read more

I believe I've finally found my repair facility. I visited a local franchised shop and the service manager made recommendations I thought were rather interesting. For instance the service manager at the "other" facility said I needed to replace my radiator as they were starting to crack. So I had guys at Freedman check it out and they said it was perfectly fine. Like many others stated, I feel they are trustworthy and they do not try to up sell with expensive & unnecessary services. They have plenty of tires in stock, also they are partnered with Tirerack.com. I wish they had a little bit more of a waiting area and parking lot. However, I'm extremely happy the guys at Freedman's. Highly recommend them to family & friends. read more

Lots of mechanics are competent, but few have great customer service and great prices. Freedman checks all three boxes! I came in for a brake light today. I was able to do work in their waiting area (free WiFi!) while my dog hung out with me, which was a huge plus. Only waited for about an hour. Prices were reasonable and they accept AmEx. Will return! read more

Absolutely great service. Went in for a flat tire repair and I was in and out in no time. I asked them a bunch of questions and they patiently answered every single one of them. Did not overcharge and were super friendly and professional. read more

Been a satisfied customer for many years. Excellent service, fair prices. Would recommend.

These guys are so honest and good at what they do. They always explain everything very clearly and patiently. We had a problem with our car, which they thought might take them 2-8 hours of labor, so they told us to go to a body shop specialist who they thought would be able to do this particular job more efficiently (which ended up being the case--we only ended up paying $50 for what seemed like a serious problem). read more

The mechanics here are Amazing!!! They were honest and very reliable, we trusted our porche to them and now it runs like new! Thank you Jake of freedman! read more

I'm giving this place 5 stars for being honest with my issue and their honest words that they don't want to have me pay for something they aren't sure they can fix, as well as for the follow up call the day after on how it went. 5 stars just for the overall simple and honest treatment of their customers. read more

Customer service is excellent. I've been here twice and I'll continue to come back. The owner has always been available and involved.

We are new to town and were looking for an honest, reputable mechanic. After reading the reviews here, we gave our Pilot to Jake and his staff to fix. We could not be happier. After a few phone calls to let us know what the problem was, his idea for a solution, and specific estimates, we got our car back with more work done for less money than our old mechanic had charged us (and Jake used much better parts). Two thumbs up, highly recommended!!! We'll be back in a few weeks to fix our other car!!! read more

Just had the rear brakes and 4 tire rotation/balance done on our 2008 Saab 97x today. Haven't driven that far afterwards but I must say the price was more than competitive and the employees are extremely courteous. Looking forward to putting a few miles on the car before I anoint them as the best I've used in New Jersey but I can say that my first impressions are excellent and if all goes well I may have finally found "My Mechanic" for all of our cars. read more