I had a disappointing experience at this Drybar location that left me feeling really discouraged…read more I came in for a wash and blowout and requested the "Southern Comfort" style with as much volume as possible -- big, bouncy curls. I also explained to my stylist that I'm currently recovering from major surgery and was only four days post-op, which is why I came in for the service since I'm unable to wash my hair myself right now. My stylist was very sweet, but the service itself felt rough during the wash and blow-dry. When the blowout was finished, I was honestly shocked at how underwhelming the result was. There was barely any curl, very little volume, and my hair was frizzy and poofy rather than smooth and polished. It looked nothing like the style I requested or what I've received at Drybar in the past. Because I was already feeling lightheaded and exhausted from surgery recovery, I didn't have the energy to address it in the salon and decided to just go home. However, I called the salon shortly after leaving to explain the situation. Unfortunately, the conversation with the manager, Bailey, made the experience even worse. She immediately came across as defensive and cold rather than empathetic. She told me she would call me back before the end of the day, but I never received a call. During the conversation she questioned why I hadn't said something while I was still there so another stylist could fix it, which felt dismissive given the circumstances I had already explained. I understand that things don't always go perfectly with services, but the way concerns are handled makes all the difference. The lack of empathy and follow-through left me feeling uncomfortable and disappointed enough that I will not be returning.

Highly recommend Drybar. I have 4C hair, so I called ahead and requested a stylist experienced with…read moretextured hair--they had a few options. I added a treatment that left my wash and blowout super smooth. The ambiance was great, and my stylist Maria was kind and gave a thorough wash (which I loved). 10/10-definitely making this a monthly visit.

Everyone was very friendly and welcomed me in. I loved the hairstyllist I had and she was great to…read moretalk to and I loved the finished look, and definitely recommen!

I'm really disappointed with my experience. I booked this appointment specifically for my…read moreengagement photos and wanted a curled high ponytail. I showed a reference photo and confirmed ahead of time that I was booking the correct service. The ponytail was frizzy and not styled how I asked. The stylist mainly sprayed a lot of hairspray, brushed it back, and said I was done. When I asked for curls in the pony, I was told it was extra, which was frustrating since I had called beforehand to confirm the service. A few curls were added, but only part of the pony was curled and it wasn't set or sprayed. Overall, it did not look polished or photo-ready, and I left feeling really disappointed, especially since this was for such an important moment. I wish expectations and services had been communicated more clearly.

Where to begin! I am so profoundly grateful that I cried in my car…read more I color my hair at home. I am not financially able to see a hairdresser as often and my hair requires upkeep. I usually do an easy all over color and it comes out fine. I decided I wanted to lighten my hair and saw a "highlighter for dark hair" and tried it out. Well, HOT ROOTS is an understatement as to what my hair looked like when I was done with it. I was at a loss. Didn't know what to do, had never experienced this before and felt hopeless. I had a recent nightmare happen at a DIFFERENT salon and was wary of going anywhere but I needed help. I work at a place where I have to be fashionably correct. So, I googled "best hairdresser in AZ" and the list I opened had Bangz at the very top! So I called and spoke to Jamie. She heard me out, understood my dilemma and found a miraculous way to squeeze me in SAME DAY!!! She worked on my hair for hours, in between her pre-scheduled clients, and not just "made it look okay" but fixed my roots, the rest of my hair (including a trim and giving me a style to work with now) and had my hair looking and feeling absolutely amazing! I am astonished at the kindness of Jamie, first and foremost. To do everything she could to help me, a new client, never even been there before. Not berating me for what I had done and spending the time to teach me about what I did wrong, what I can do in the future, showing me how to style my hair etc.. Secondly, I am astounded at her talent and knowledge and demeanor about the entire art of dressing hair. In one session she turned my ORANGE roots to a nice deep red color and pulled through some highlights (properly) to even out the tone with the rest of my deep red hair and through a simple trim, without taking much hair off at all, reshaped and styled my hair, layers, and bangs. She took her time, she showed me what to do, explaining things along the way, she was honestly THEE best hairdresser I have ever had the pleasure of meeting. I may not have the money to go back all the time, but you can bet your ass I will always see her before anyone else (including myself) !!!! I cannot thank her enough! I am really happy with my new look and so is everyone else. All over a huge mistake in my own bathroom. I am excited to go back in the near future to continue the journey to lighten my hair to my desired shade. *Everything happens for a reason* xoxo

I have thick, course, kinky, curly hair that can be very unmanageable if it's not cut right and…read morequality hair care products aren't used on my hair. Jamie Rankin is a color specialist with years of experience. She always works magic on my hair and I leave with beautiful results every time. Jamie keeps current on all the latest trends when it come to cuts, color, highlights, perms and so much more. She sells only the best in hair care products. If your looking for the best, look no further than Bangz Art & Hair Salon.

I can not say enough wonderful things about Lisa. She did a fabulous job doing a blond balayage…read moreover copper brown hair. It looks very natural and beautiful. It was $250 for the haircut (a V with layers) & blond balayage together. It took 2 hours, so plan your day accordingly. She is always booked 1 month out, so if you are thinking about it, sign up online for an appointment. Also, if the photos are not enough, she is award winning at the national level. Top 100 stylists in the nation! Keep it up Ms. Lisa :)

Love my hair and so glad I went with Lisa! She is so fun and easy to talk to. She listened to what…read moreI wanted which was to add some very some highlights almost like a brown nothing to crazy since I had dark in colored hair and didn't want to regret going super light. I also wanted a layered cut with long curtain bangs but not too noticeable either. I love my cut, color and style! Thank you so much Lisa for hooking me up and making me feel pretty for the Dirby!

Great experience and service from Andrea. She did my hair and makeup and I loved it. Would…read moredefinitely recommend

I got a wash and style with Maddison and she was amazing! I was stressed and had a terrible day…read more The last thing that I wanted to do was wash my hair. She was so sweet and understanding about my flustered state. By the scalp massage I was so much more relaxed and it was such a great way to decompress. I would definitely come again!

Set in a busy shopping area, we were dropped off as I did not want to have to try to find parking…read more Made an appointment for two people as we needed our hair done for a wedding. I made the appointment a month ahead of time over the phone and we checked in with ease. The staff quickly greeted us and we waited for our turn. The shampoo and conditioning felt so nice as they massage your scalp. You then choose which style you would like based on your length of hair from a picture menu. There were so many beautiful choices, but finally settled and chose one. From beginning to end we were pampered and loved our hair style experience, wonderful!

Paid $90 for my hair that's shoulder length to be washed and styled was taken back 14 mins late to…read morestart my hair with no apology from start to finish the hairdresser who yelled to me to come meet her at the wash bowl (ridiculous) then spent 30 mins exactly to wash and style my hair and then I had to go home to redo my hair!

This little studio is where Nici and Jennifer offer hair cuts for men women and children, color,…read moreextensions, highlights, perms, Brazilian blow outs.., you name it! I've been a client of Nici for over 6 years now. She has kept my hair beautiful, healthy, and fashion forward (not too trendy) for all these years. I started seeing her with longer blonde highlighted hair - and now recently an ombré graduated asymmetrical bob!! I cannot tell you how sweet, hard working, timely and knowledgable Nici is! She is a high level stylist who has traveled to New York, vegas, LA for classes and conventions since I've known her. Her skill set is broad and she is quite fast! I truly appreciated her calm & fun best friend demeanor in all situations from my wedding day updo and makeup to a simple hair cut.

I live part tjme in Scottsdale and I have been trying to find a place for blowout and affordable …read more I had try few times place in Kierland area and I wasn't pleased at all both prices and result . So I found this place through YELP and I called them last minute and made reservation , Becky was my hair stylist and I told her I wanted my hair and what tools I wanted her to use and she did . I am very happy with how she did my hair and to top it off the curl stayed for few days . Thanks Becki and I will fed come to see you again !!

No idea what the quality of the service is like here, but if it has anything to do with the salon…read moreowner's character, it can't be good. Paula Kennedy is the owner of this establishment and this is how she speaks to service workers. She came in to purchase some lightener and color, but when I pulled up her account to ring her up, her name was not associated with the business account. I requested her cosmetology license number to continue with the transaction, as it is company policy to avoid selling to any unlicensed person, and this interaction ensued.

Our group goes to Primp and Blow once a year to get our hair and makeup done before an event, and…read morethey've always been great to work with. Booking appointments and making any changes that come up has consistently been easy. This year was no exception. We had a few last-minute tweaks, like switching a partial updo to a full updo and changing a shampoo and blowout to a dry style, and they were very accommodating. Group bookings can be tricky, so we really appreciate that flexibility. In the past, they paired you with one stylist for hair and a separate makeup artist, but this time it seemed like the same person handled both services. It was our first experience with this setup. While everyone was happy with how their hair and makeup turned out, there were some conversations about preferring specialists for each service, as many stylists tend to have a stronger focus on either hair or makeup. That said, everything still turned out beautifully, and the receptionists were friendly and welcoming as always. Overall, another positive experience for our group!

This place can be a hit or miss. Last year, my stylist added extra services without mentioning the…read moreextra cost (ouch ), and I didn't realize until checkout. Lesson learned! Tried again this year and was lucky -- my (forgot-his-name) male stylist was amazing! He listened, nailed the look, and my curls actually lasted all night -- no small feat for my naturally straight hair! Tips: - Watch for their Summer & Black Friday promos -- the credits don't expire - Call ahead -- fall gets busy! And yep, hot tools cost extra. Overall: convenient spot (for me), great when you get the right stylist -- definitely worth another go!

Literally one of the best hair cuts I've gotten recently. This place is truly a hidden gem - not…read moreonly was I able to get an appointment with such short notice, Amanda's assistant, who did my hair cut listened to what I wanted but still made sure to apply her expertise to guide me to the perfect cut.

The location is perfect for me since I can get my hair done while on a lunch break. My first time…read morewalking in and was warmly greeted by Amanda. She was extremely friendly and I can see why she comes highly recommended. I only came in for a cut, and her assistant did it since it was a little less expensive. The cut, style and experience were worth every penny. I definitely plan to return. I felt very welcomed, and loved the cut I walked out with. She also got me in with very little notice and I so appreciate she was able to squeeze me in.