One of the best retail establishments of any kind in Metro Atlanta. Tandy is truly a one-stop shop…read morefor anything leather and leather adjacent. Seeing all of their merchandise is awe inspiring and great creative motivation. The only thing better than the selection is the staff. Snow, Dennis, Rob - the manager...everyone is so helpful, friendly and knowledgeable. Brought in a beloved handbag that needed a new strap and couldn't believe the great job that was done. In my next life, I'm coming back as a leathersmith and working at this store! Thanks for renewing my faith in customer care and fairness in business...you guys rock!!

Big shout out to Joe and Snow. So helpful, so informative. Really great at helping me plan my…read moreproject and giving me really great suggestions on how to make it better.

Excellent work and speed of return. I take all my shoes there usually for cleaning sometimes…read moreresoling.

I have been taking all of my Chanel, Gucci, etc shoes and handbags and belts to this vendor. At…read morefirst, he was a kind and attentive store owner. He did excellent work at a fair price. Something has changed and now he gets frustrated REALLY easy and has to be told instructions over and over and over again. He has had some of my items for a while now, and each time I come back either something isn't complete or has to be redone and I have to repeat the exact same instructions from the previous visit. I understand why some items have taken a while, but I know that he is not working on my other items in the meantime because he is "too busy". He is now openly expressing his frustrations with me when it is he who doesn't understand and doesn't write down or remember the instructions. And when giving the instructions I don't feel confident he understands them. While there is a language barrier, it isn't that. He doesn't like to "hear" what you are saying when he is frustrated. Which is almost every time I come to check on my items. I watch other people come into the store while I am there and he treats them like they are royalty. I feel like since I am a returning customer, who brings a lot of high end business to him, he should treat me the same or better! I have a lot more purchases that I was going to bring to him. I will not do this now. I will ONLY bring new items to him if I can't make it to Atlanta due to his customer service. Make sure he gives you a timeframe of when the items can expect to be completed and that he writes everything down and you should be fine, I hope. I will edit this review if his attitude changes.

very authentic and nice wear, loved everything I felt like I was in the candy store, had to stop…read moremyself from purchasing everything

Just found this place. I have always been a horsetown person but now with where I live it's not…read moreclose. If you're looking for western wear this is the place. I came in looking for some jeans to ride in and they were so helpful. Additionally they tailored my jeans to the boot at no additional cost. Only thing is if you don't speak Spanish an associate might have to help you translate but again this place was great and everyone there was so helpful. Definitely will be going back!

Samsonite gave me the option to bring my suitcase here in person for a manufacturer's warranty…read moreclaim instead of mailing it in, which sounded convenient in theory. In practice, walking into this place felt less like entering a repair shop and more like stumbling into the afterlife of luggage. Maybe there is a system hidden somewhere in the chaos, but the only places I have seen with comparable levels of clutter were antique stores, thrift shops, and the occasional junkyard. If your suitcase has ever wondered what comes after baggage claim, apparently this is it. The storefront is also easy to miss. The sign mainly advertises leather and shoe repair, with luggage repair seeming like a last-minute footnote. For reference, it is on the left side of the grocery store, near the end of the strip, on the corner. Helpful, because the sign is not exactly doing the heavy lifting. When I dropped off my bag, I explained the issue and the owner made a noise that strongly suggested he had already seen this movie and knew how it ended. His official response was, "we will see what they say." Sure enough, within 2-3 days I got notice that Samsonite would not cover the repair. That meant driving back out to Sandy Springs before the 14-day deadline so my suitcase would not be discarded. I cannot prove anything improper, but I definitely left with the impression that the inspection outcome was not exactly a suspense thriller. Picking up the bag was its own experience. The two employees had trouble locating it, which was not especially reassuring given the sheer volume of items stacked everywhere. I was one suggestion away from joining the search party myself. The whole scene felt like a hoarder's garage sale with a repair counter. While I was there, another customer was picking up shoes and did not sound especially thrilled with either the wait or the quality. From what I understand, this business used to be owned by someone else and operated from a different location. The previous owners retired, and based on both reputation and my experience, the service seems to have gone downhill under the current management.

Fixed my luggage and cleaned it too for very reasonable prices. Well worth the trip to repair…read moreinstead of just buying a new luggage

Christy the manager was a huge help. She knows the brands and helped me pick out the perfect bag.read more

I had a WONDERFUL experience. The employees gave excellent advice, were knowledgable of the…read moreproducts, and went above and beyond to find the right fit for me!

it is annoying how these people hardly speaking English, try to screw us with high prices. I tried…read moreto get my sneakers hinch to be fixed today. She asked for 20 dollars. Then I asked for warranty. She answered in bad English "little time!" I asked what do you mean by little time. She answered 2 weeks. Can you imagine after 2 weeks I may be paying another 20 Dollars Awful, bad business. Stay away.

I've been to this guy a few times in the last few years and finally learned my lesson. He re-soled…read morea pair of boots (for $120 which I thought was really high) but then after only a few months the new soles started peeling away from the boots. He had re-soled another pair of boots and I had had a similar issue, and I brought it back thinking he would fix it for free (because he had done a poor job) but he charged me to fix the show that he hadn't fixed properly the first time. They do poor work, are quite expensive, and have zero personality or customer service skills. But mostly they do poor work.

This was a project for a belt buckle that was wider than any belts I could find in retail stores --…read morea full 2 inches. After searching countless country & western retail stores with no luck, I finally found Ken at Atlanta Shoe and Leather. I only wish I had reached out to him at the very beginning. What started as an Easter egg hunt turned into a completely seamless and effortless experience. We designed the entire belt around the buckle in less than 30 minutes, and the finished product was delivered in just one week. If you have any one-off, custom, or unusual projects, I highly recommend reaching out to Ken. I'm confident that if he can't do it himself, he definitely knows someone who can. The quality, attention to detail, and customer service were outstanding. I could not be happier with the results. Highly recommended!

Being new to area, it can be hit or miss in finding new services…read more Yelp reviews helped me find this local gem. My AGL flats with their new soles and heels along with a polish have not looked so good in many years. Definitely not an inexpensive service but the attention to detail, expertise, and service are worth the additional expense. Located in a strip mall, plenty of parking nearby. Support our local business and our talented craftspeople!

Beware! Do not go! I wish I had read reviews prior. Took my boots in to sew a small hole and…read morereplace flat bottoms. Made me pay prior. Picked up to find boots in worse shape then before, glued the hole and it seeped all over and glue showed thru. Looked terrible. Put heels on instead of replacing flat bottom. The lady screamed and yelled at me like hitler. I started to shake and started screaming back! Her husband came to front to tell me to shut up all the while she Ran around yelling in Chinese. They basically kicked me out and I was in such shock how they treated me all I could do was cry. I now have paid to repair boots only to have to replace them. Worse service I've ever experienced, ever!!!!!

Great repair for the price. I have been around other shoe repairs in the area and they all charged…read moretoo much for sub-par work. I would definitely recommend this place if you are looking for a good repair on a budget!

The leather on the front seats of my wife's 2010 Lexus was starting to crack and split, so it was…read moretime for repairs. I took it to an upholstery business in Marietta for an estimate and they wouldn't even bother to return phone calls or messages (check my review of them). Thanks to Yelp, I was able to find the highly-rated North Point Auto Upholstery. Took the car over to them and Zulman (sp?), the father part of the father-son owners, was very kind and helpful. We used color swatches to find the perfect match. He gave me what I considered to be a very competitive and fair quote. He ordered the leather and called me a couple of days later to tell me the leather had arrived. I dropped the car off and it was ready the next day. I got home and noticed there was a lump in the left seat. I called Raphael, the son side of the team, and he was exceptionally nice. He said to bring it back and they'd make it right, which they did. The seats look fantastic! They are every bit as good as when the car left the factory. I am extremely pleased with the way things went. I wouldn't hesitate to use North Point again. Be aware that they don't accept credit cards - only cash or a check is accepted. Two thumbs up for this business! They're honest, reasonably priced, do a great job and stand behind their work.

They sell cars as well here. I flew to Atlanta to purchase a car they lied about. It is the 2006…read moreLexus Sc430 they have for sale. I checked the VIN with Lexus and saw they recommended the timing belt and water pump, rack and pinion, transmission gasket, valve cover gasket and spark plugs be done immediately. I specifically asked them if the rack and pinion was leaking before I got a cashier's check and booked a flight because I'd be driving it back to DC. They said, "No it's not leaking at all. You know the dealer, they tell you it needs everything." I fly down the next day, catch an Uber there all to see that the car has been in at least one minor accident evident by the terrible paint job on the rear bumper and the damage to the front bumper and rack and pinion which was leaking HORRIBLY. The entire boot is torn and covered in power steering fluid and the steering wheel shakes violently at 60 mph. One of the guys there, says, "It'll be fine. My coworker has been driving it around. It'll make it fine." These guys showed complete disrespect of life and just wanted a sale and didn't think twice to commit fraud to do it. I have a wife and kids and this guy didn't hesitate to lie to me about the leaks to get me to fly down and the tried to convince me to drive this death trap all the way to DC. They also knew about the issues because they told me someone else came in with the printout from Lexus and they told me that the repair was only $600 to fix once I get there and called them out about it. I called two dealers and was quote $2,000. Do not support these guys. And if you must shop with them DO NOT TALK TO THEM ON THE PHONE. Only through text, email, or messenger so you can have it all in writing. UPDATE: They have since reached out and instead of trying to make the situation right by offering the car at a lower price or compensating me the money I'm out for flying down and having to catch 3 Rideshares; they are saying that they are going to sue me for leaving a negative review. See the attached photo. I also reached out to them before leaving the bad reviews and they ignored me. I would not recommend using them for anything.