I called for a leaky master tub, and to begin Freddy was a no show the morning of our appointment. I called and was told they had me in for the next day which was untrue as I had text to prove it. However, Mistakes happen no biggie and I said ok and he showed up the next morning. I show Freddy the master tub leak which was a real slow dripping leak. He worked for a couple hours but was unable to get the hot and cold cartridges out because of the calcium deposit. During the time of trying to pull and twist these out they would not come loose but it seemed to stop the leak. I was hesitant to leave it like that but Freddy said it should be fine. I then had him go ahead and replace 2 shower cartrides while he was here. All was finished, and we agreed to $360. $150 for one cartridge and $110 for the 2nd cartridge as a small discount to give a good review on yelp. And that left $100 paid for the master faucet leak. Well 1 week goes by and after using the master tub a couple times the leak comes back and is worse. Bad enough to have to shut off the water outside so the water doesnt run. I text Freddy to ask him to come back and no response for a couple days. Then I get a text saying he is out of town as it was the week after Christmas. He said he is out of town for a week. This is a bummer but I understood and dealt with turning off and on the water outside for a week. Then of course I had to hunt Freddy down again well after the week via text and ask him to come back. So then I get a response saying he doesnt remember this job and I proceeded to call and describe the entire job to him and even texted pictures. He then remembered the job and said it would be $200 to fix the leak. This is where there became a major issue. I then simply ask for the $100 or some portion already paid to fix the leak be applied to the $200 charge. I then get a response in caps and several exclamation points describing him doing more work then he actually did and that I was already given a big discount. So basically he did not care at all that the leak was never fixed and was not going to help unless I paid at least $200 more. I felt this was unfair after the problem was never fixed in the first place and I had been spending 2 weeks turning on and off the water outside. I did not respond to his nasty text and was soooo glad I waited a bit till the job proved to be resolved before I posted to yelp. I think this whole experience was extremely unprofessional. Fellow yelpers keep in mind that businesses pay yelp to have all the best reviews show at the top of the business page. read more

Fox Plumbing is a one-man operation - George, aka "Freddy". We had a leaking toilet and sink. Toilet was an easy fix. Sink was fixed but not with a matching part, not much choice at that point since it was already done when I saw it. Ruined one of the tiles on my floor with some type of sealant because he did not properly cover the floor-work area. Was supposed to come back and replace bath fixture but didn't, and did not return my call or text. You've been warned. read more

Freddy's pluming came out to fix a clogged sink. After he left we had another drip problem from underneath the sink. They came back the next day and totally re piped the system free of charge. Great service and follow up from these guys. Very happy we called Freddy's! read more

He helped fixed several problems in my house in one trip without drama. I needed a faucet to be changed, water pressure problem, and gas line issue. He fixed all 3 in one trip for a fair price. He was also accomodating in working with my irregular schedule and came in a timely fashion. read more

Was quoted 40 dollars to unclog a sink and 60 dollars to unclog a bath tub. When he shows up the price changes to 150 total cash only. He was there a total of 45 minutes and there was nothing difficult or unusual to justify the price change...never again... read more

Freddy got the job done quickly and at a fair rate. Called him on a Sunday afternoon and he was promptly over and was able to clear my kitchen sink drains in about 30 minutes. He didn't try to upsell me on any fixes I didn't need and was upfront about his estimates. I would definitely would call him again. read more

Gave him a call and he was able to take a look at our kitchen sink that afternoon. He was very professional, polite, and knowledgable. Took care of the clogged sink quickly, considering the plumbing is 60 years old and was extremely clogged. Now it works like new. read more

Freddy was referred to me by a close friend. She raved about how good he was and I have to say I agree with her 100%. Great guy, excellent plumber. Definitely recommend!!! read more

Freddy and Bruce came out to replace a 15 year old water heater we had in our home we just purchased. He quoted a price that was half as much as Home Depot, and was very professional and prompt with a very difficult water heater replacement. My wife and I found a new Go-To Plumber!! He even took the time to explain to me the process of taking out an old water heater, and installing a new one, and answered every question I had in regards to the heating elements and functionality of the heater. Very impressed! read more

Fix a bathroom water faucet drip. Left and it started leaking all over My furniture piece bathroom sink. Called him and he said he was going out of town. I waited for 6 days for him to return...had to call him and he promised to come out to fix it...nope never happened. More excuses. Called again ( now 10 days later)...again another promise to come out...I stated I would stop the check he had already cashed and he got angry and hung up. Unprofessional. I called another plumber and it was fixed correctly the first time. Not only was the drip not fixed but he was rude & unprofessional. I do not recommend him. read more

These guys are awesome! Fox returned my call within a few minutes and arrived only a few minutes later. He was very knowledgeable and had the problem fixed quickly. He also helped me out adjusting my hot water heater for no extra charge which I really appreciated. The price was really fair considering other quotes I had received. I will definitely be using them again in the future and would recommend to friends and family. read more

Great experience with Freddy today when my hot water heater went out. As I'd suspected, it was just beyond its years, but Freddy still checked it out to make sure there wasn't something we could do to repair it. I'd checked on replacement prices through a big box home repair place and they wanted significantly more to replace the heater. Freddy was in and out in just a few hours, and I'm very happy with the price I got and the new water heater. I'll be calling him for any future plumbing needs. read more

This was hands-down the best experience I've ever had with a plumber: if Yelp had 6 stars, I'd give it. The wife and I woke up, went through our morning routine, and wound up with not one but TWO flooded bathrooms. It turns out that we had two problems: a clogged pipe to the street flooded one toilet, and the other had a broken wax seal that leaked out onto the floor. Freddy showed up in less than an hour, was friendly and talked me through our problems, had everything he needed to get the job done, and offered a very reasonable price for the fix. The whole time he worked he walked me through everything he was doing. I came away feeling like I learned something from the experience, so it wasn't just a chore. I called a couple other plumbers, and I was told that it would be $40 just to show up and the that they couldn't come until the next day. They need to realize that Freddy's Plumbing is the way service should be. read more

Freddy came out and fixed our (very) clogged bathtub the same day I called. If we have any future plumbing issues, I will call him first.

I had started to replace my toilet valve and bought all the parts. I ran into a bad compression ring and could not remove it. Being it was 11 at night I could not get the tool I needed so I called freddys plumbing. He was out quick enough but charged extra for miles. Never exp that before but I do appreciate him being upfront and knocking off 5 bucks from the extra $20 he wanted. He was unorganized with all his tools thrown on the floor and could not find part he needed for his tool. He eventually was able to remove the ring but only after asking for my help holding a part his tool. I never rcved a receipt for the work and no booties on his feet when entering my home. I liked freddies attitude but for the money he needs to grow and be more professional. read more

Freddy went above and beyond out expectations, he came out to see us at 3 o'clock in the morning!!! The price was fair for a night call on a saturday. He was extremely courteous, professional and experienced. We will definately be use him again in the future, and recommend them to family. read more

freddy's plumbing responds quickly to my calls and fixes the problem without charging you an arm and two legs. his prices are fair! he is also polite and tactful. he did not take advantage of my parents that are both elderly. i recently had a water heater blow out ...freddy gave me different options on how we can fix the problem. he even helped me pick out a reasonably priced brand new water heater at home depot. within the day, he was able to replace my water heater and declogged one of my bathroom sink. he is the ultimate best plumber in town! if you want a prompt, great, and reasonably priced plumbing service, give freddy a call! read more

Freddy was great. I will continue to use him for all of my plumbing needs. His prices are lower than the big chains and he is more professional and more knowledgeable. read more

Freddy is such a great help! Had trouble with my shower and Freddy was able to come out the next day, working in the time constraints of my apartment building's water shut off policies. When the problem was more extensive than first expected, he tried many different methods to get the job done without going to a more expensive route. He got it fixed in time and was friendly, professional, and resourceful. Can't recommend enough! read more

Freddy is fantastic! I needed a valve replaced in my toilet so it would flush and called Freddy who arrived within an hour on a Sunday and charged me less than half of what other plumbers were quoting me for a Sunday repair. He's very honest and reliable...THANK YOU so much for your help today! read more

I called Freddy, who was recommended by a friend, to come out in late on a weeknight to fix the water heater in my rental unit after the other plumber I had out in the afternoon completely botched the job. He stopped at home depot on the way over to get the parts he needed and fixed the problem quickly and charged a very reasonable price. He actually charged 4 times less than the other plumber I had out in the afternoon and actually fixed the problem. We didn't get the water heater started that night because it was still flooded, but he came out early the next morning and we got it started right up. I would highly recommend Freddy, he saved me. read more

Freddy did a great job with a plumbing problem we had with our bathtub/shower. We definitely will call him again and recommend Freddy Fox Rooter for plumbing problems. He is professional, honest, and hardworking. read more

Freddy was prompt and reasonably priced. He quickly identified the problem with the toilet and was out within an hour. I would use him again and have no reservation recommending here. read more

My kitchen sink has been clogged. I called George Brazil because they have an A+ rating with the better business bureau. The guy came out and looked at it and said it would cost $445.98 . I balked at this but he told me I had to pay the tip fee anyway so I agreed. Then he said he could not do it and quoted an additional $1128 for jet rodding. He said there was nothing else he could do. When it he left my drain had gone from being very slow to totally clogged. I then looked a Yelp and decided to try Freddie because he said he would not charge if he was not successful I had nothing to loose. He came out with in an hour on a Friday night. He totally rooted out the drain that the other guy said was not possible. He then did a and extra from of jet rodding. for way less than the the other guy had ever mentioned. This guy should go far. He is honest, hard working and personable. Thank you. read more

I had a clogged toilet. I researched plumbers on YELP and called some with the highest ratings. I got answering machines and answering services. This was on a weekday during business hours. Two companies out of the seven I called me back and said that they couldn't get to me until next week, and two turned down the work because they were so busy. Freddy was the only one who promptly returned my call and said he would try to get to my problem that same day. He promised to text me to let me know when expect him. He sent me a text within the hour and he was there when he said he would be. He looked at my toilet and gave me a couple of options. If auguring worked - great - we would be done. But if it didn't (my house is old and the plumbing is rusty) he said he might have to pull the toilet and snake it. I watched him try without success to break through the blockage with the augur. He said that my toilet had to be pulled so he could get to the blockage. My thought was that he would have to reschedule because this was on such short notice. I was pleasantly surprised that he proceeded to do the repair right then and there. He was finished in a little over an hour, he had all of the parts he needed and he left the bathroom cleaner than when he started. The toilet is working great. The price was very reasonable. Freddy was neatly dressed in a uniform (very important when identifying someone at the door), polite, and very professional. I will keep his number and recommend him to my friends an coworkers. read more

I called Freddy about a clogged kitchen sink and he got right back to me and was able to work around my timeline. He did a very thorough job and was up front with me regarding my options and the different costs I might incur. My sink is draining just fine now and I will definitely use Freddy again. Highly recommend!! read more

Toilet in bath #3 had been running slow to nothing over past couple weeks. Backing up into adjacent tub. Repeated plunging would keep us limping along. Sunday morning, call Freddy Fox at 0830. He is cordial, arranges to be there no later than 0930 at a probable price of $150. Shows up 15 minutes early. Initially considers pulling toilet to snake, but tries first the pressure blaster method. Has a little success. Notes that blasted debris in bathtub is sandy and has fine rusted iron. We discuss potential for line break or collapse. Convinces me that collapse would have different characteristics.Check other toilet/shower #2 on same drain line. Nothing anomalous. Runs hose into old-style cleanout outside house (two way cleanout). Gets hose in about 50'. Lets it run and goes back to #3 bath. Decides to try snaking line via bathtub overflow. Snake only 35' long, it's probably 100' to cleanout. No particular difference. Switch back to pressure blaster at #3 tub. This time, seems to have an impact. Check #2 bath, toilet was not sealed to floor, significant amount of water came out and made a mess in that bath. Clog has moved streetward. Keep running water and one more blast. Now all #2 and #3 baths are working well. Freddy then cleans up the messes, and after drying around #2 toilet, caulks to prevent future leakage around base. Rolls up hose, makes sure that everything is working properly. Final price is $150, cash, check or charge. As an earlier reviewer noted, check was made out to a third party, Charles Williams Plumbing. I am very happy with Freddy's performance, his ability to look at the problem creatively, and would recommend him to all. read more

Very nice and professional. We had an emergency with our disposal and we were helped within the hour. Will use again.

Freddy came over to my house within a few hours of my call and fixed the problem quite fast. From previous experience with other plumbers, I believe the price was reasonable. He had to dig right down into the roots of a Saguaro cactus to get to the pipe then he ran to the store to get the exact part needed. I would recommend him for any pvc pipe issues. He went the extra mile to wash down the work area afterwards so you didn't hardly know he had been there. read more

I had a leaking water heater and tried to get my usual plumbers who were all booked so I went to YELP and once again they deliver. They delivered Freddy who was responsive, flexible and could meet my timeline. He was running behind on my repair day and kept me posted via text. When he arrived he was polite, professional and very approachable. He took time to explain what was needed and why which is big plus. He allowed me to run to Home Depot for I did not have all the parts versus using his and up-charging me for his materials. He changed all my under sink flow valves and flow lines. He got done in 1.5 hours to 2.0 hours. He was also flexible with my pricing for I had provided him multiple work on his visit so he rewarded me with an incentive which I greatly appreciate. We chatted about how successful YELP is for his business and for his customers, like me, and how it has helped all yelpers. I would recommend Freddy's Plumbing to everyone. Plus he uses long T-shirts LOL. Personable, Professional, Communicative, Timely, No-Nonsense and knowledgeable of his trade.. Yes, no booties and espresso with his plumbing business however it is a plumbing business, not a catering, carpet cleaning or cleaning service. He got here, completed his work and got me going and back to work. Thank you Freddy! read more

Called several plumbers on Sunday and no response. Called Freddy Fox Rooter and had instant response. He came on time and was incredibly knowledgeable and friendly. There was a problem with one of our older pipes and instead of leaving it fixed but not great, he continued to work on it until it was perfect. So I commend him for his tremendous work ethic. He also helped give me advice on how to do some minor plumbing repairs as I usually try to fix things myself. So hat's off to him as well for providing 'on the job' training that he didn't need to do at all. He's a great guy and I would recommend him to anyone with a plumbing problem. read more

We got Freddy's name through a friend when we had problems with our kitchen sink...the job was way more than we thought. He came back in the evening to finish so we could have use of the kitchen. His rates were very fair, his work was thorough, and he did a great job cleaning up after his work. I feel very lucky to have come across his name and would choose him 100x over any of the big names. Freddy is trustworthy and his work is solid! read more

Called Freddy Fox Plumbing Monday April 6 around noon because one of my tenants had a leaky toilet. I put him in touch with my tenant and he actually made time to go out later that evening. He actually met my tenant around 7:00PM and worked until 9 PM to fix not only the leaky toilet, but also had to replace the fill valve, fix the shower head and the kitchen sink faucet. I use Freddy Fox Plumbing for all my rentals and he does a great job. I would highly recommend him. read more

Our commercial laundry business had a clog in the drain line. Freddy Fox was there within an hour and had it fixed fast. Thanks for the excellent service. Do hesitate to call Freddy Fox Rooter before you call RotoRooter. read more

My kitchen sink clogged and I was afraid to attempt to fix it myself because the plumbing in my house is very old (1950's). Freddy's was quick to come out to my house, they fixed the problem, was curious of my two big dogs, and gave good advice to prevent future clogs. I had a bit of sticker shock on the price but I feel like most of it was labor, which is understandable. I'd definitely use them in the future. read more

Freddy Fox returned my call within a couple hours and said he could come that day, Saturday, to install a new garbage disposal. He arrived on time, neat, friendly, and knew what he was doing. I asked him to also tighten my wobbly faucet and he discovered the wobble was caused by a broken part. He couldn't find a replacement by phone on Saturday afternoon, but called me Monday afternoon to tell me he had the part! He came right over, fixed the faucet, and wasn't going to even charge me. I highly recommend Freddy Fox and will use him again! read more

A different plumber dropped by my house to evaluate a corroded water line into our historic Phoenix home. He promised that he would email me an estimate the next day, but he completely forgot about the job. After I called that plumber back a couple of weeks later, he gave me a high quote with very little detail. I called Freddy for a second opinion. He showed up that evening and gave us three options, all of which were less expensive (and less invasive) than the quote from the other plumber. We gave him the green light and he finished the job the next day. We encountered a clog in one sink as a side effect of the repair, but we were able to quickly fix it after Freddy answered his phone at 9pm to answer our question. read more

I just called them today regarding a problem I've been avoiding for a while now. We spoke on the phone and they're already coming by tomorrow to check it out! That's awesome! Thanks guys! read more

We had a clogged drain that needed immediate assistance. Within minutes of leaving a message we received a text message from the company. They were at our house within the hour on a Saturday night. They were professional, courteous and took care of the problem immediately. We are very grateful to have found them and would highly recommend this company to anyone to use anytime. read more

Wow this was unreal service. Freddy came within 15 min of my call. Very personal and professional. So it's 118 degrees today and the job was way more than expected. He busted his a-s on our roof for 2+ hours. He didn't even take a break. We gave him like 8 bottles of water because we were worried about him getting heat stress. You very rarely get hardcore service like this. Outstanding job to Freddy and I will recommend him to anyone needing plumbing service. read more