"The seafood here is exceptional. While prices can be a bit high, the quality is definitely worth it for those who prioritize fresh, healthy options; plus, they run great deals fairly often. However, I cannot recommend the jewelry store located inside. It is significantly overpriced, and the staff is unhelpful. Despite having an on-site jeweler, they often claim certain repairs are impossible when they aren't. If you need work done on real gold or .925 silver, you're better off going to a dedicated professional jeweler who will actually take the job." read more

Great selection of groceries. Friendly employees. Unfortunately I notice that items showing on sale using the customer card don't always register on the receipt. Being charged zucchini price for cucumber. etc Keep a close eye on the cashier list display. And don't leave anything behind because no one will notice till your long gone. read more

There is a tall slender young lady with big glasses anyway I was trying to buy a iTunes gift card for myself and she told me that this is unacceptable also told me you need to shop somewhere else and I said that I'm adult plus this stupid to treat me like a child but she doesn't explain to you why also it would be improved that the owner of Fred Myers needs to fired her read more

Fred Meyer has a solid inventory and you can usually find what you're looking for, but the prices are much higher than the competition. Amazon is consistently cheaper for most items, and groceries at WinCo are almost always a better value. Because of the pricing, it's hard to justify shopping here unless you need something right away. read more

Terrible customer service. Treat disabled like garbage. Steer cleat of Sidney. She is unprofessional and unmotivated to assist anyone,especially disabled folks. Seriously, do better. read more

One stop shopping and great deals! Conveniently located, clean and organized store. Love Freddy's!

Over priced, moldy (also tasteless) organic produce, age prejudice practices. If you've not grown up with a cellphone in your hand you'll be paying full bloated pricing. I've stopped shopping here except for grocery emergencies because it's right down the street. Prescription reliability/availability is a Joke! read more

Not a very good Fred Meyer, management is extremely weak, employees lack care and attention. Ill prepared for holiday crowds.

The rating should be zero....but that's not an option I have no idea what has happened to Fred Meyers. My app for digital coupons has NEVER WORKED. And now I was told I needed to prove my app doesn't work to get the discount, even though I have the membership number.... You need both for some deals. Apparently Fred Meyer Associates will be fired for providing customer service, and they can also be fired if they stop someone from shop lifting,. There something is really wrong with this stance. These stores are not safe..if these are their policies. My family and I will not shop here any longer. There is better service, and prices down the street. Advise others to do the same!!! read more

This store finally finished the remodel and the parking lot is again available to park in totally. However, now comes the task of finding where all the items we were familiar with have been moved to. It's a huge store and has just about everything from households, to clothes, jewelry, a pharmacy and loads of food items. Prices are average for the area but choices are good. Food is fresh and meat is worth the stop. Great store. read more

I had to pick up a prescription for my boyfriend sadly the wait time to be checked out at the pharmacy was quite extended I would never recommend Fred Meyers for pharmacy read more

I called today to get one of my Rx transferred from hospital to FM, since I use FM Pharmacy for my monthy Rxs. I was told to call the hospital pharmacy. Once I did that, the hospital pharmacy told me that FM has to make the request. So, had the customer service at FM done their job correctly the first time, I wouldn't be making multiple calls trying to get my Rx transferred, only the first call. Second call to FM goes much worse, Nicole answered and had a very coarse tone. When I told her what Rx it was she said it was out of stock. I said I couldn't hear her, its out of stock? I repeated myself a few times because she was not responding to me. I ask if it can be ordered or if I need a new pharmacy- since she is not responding to me. At this point she gets really rude and says I can find a new pharmacy if I want and accuses me of being very rude to her. I explain I feel as if she's been very rude to me and ask if I can please speak to someone else. She claims no one else is in the pharmacy and hangs up on me. I was a few minutes from the pharmacy so I drop in to see who just lost my business and who I need to name in my review and there are 5 people working in the pharmacy, including a pharmacist who can't keep his eyes open while speaking to me and is completely unconcerned about Nicole being rude, although he did confirm it was Nicole on the phone. Household of 6 will never use this pharmacy again. Both my Rx are extremely expensive, assuming the pharmacy gets a percentage of each Rx, pharmacist didn't seem to mind losing the business. I've never in my life been spoken to so rudely on the phone or hung up on when asking if I can please speak to someone else. read more

Overall this is a nice store to shop. Ad items are usually in stock. The majority of the employees are very helpful. The only reason I give this store 3 stars is their lack of customer service in the electronics section. I have shopped at several Fred Meyer stores and I can say easily this is the worst electronic section. Just the other day a customer asked the female associate if he could buy an item at their checkout counter. Her body language and basically a "grunt" was poor! Enough of the bad. This store always has plenty of cashiers. The self checkout is well maintained and has employees who are quick to respond. The floor staff including those doing the clickpick are helpful too. Overall a good store that just needs to manage one department better as there are few good places in Longview/Kelso to buy electronics!! read more

The manager was too busy checking out my breasts rather than providing proper staffing at the hot foods counter. I was standing there for ten minutes and no one even showed up to help me. He even stared at my rear end as I left with no groceries or food items. Disgusting!!!! I'm done with Fred Meyer and their perverted incompetent male management, lack of focus on customer service, and over obsession with creeping on customers and women. Back to SAFEway for me! read more

This is where I go for most shopping. They have everything I need and the price is lower than Safeway. Jewelry, clothing, home improvement, electronics, gas, etc. this is truly a one stop shop. Their produce is fresh and a great variety, especially the apples. read more

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Don't go to the deli here unless you have to. I witnessed an insta cart shopper attempt to get an item. When asking for help the young punk deli girl told him to go to the other side and wait in a rude tone. When it was his turn she walked over and helped him, throwing the item at him as it bounced off of his arm. When I told her that was very inconsiderate and rude, she told me I could go "screw myself" and shop elsewhere if I couldn't handle it. Wow! Is this how we talk and handle customer service nowadays? I just about lost it when she told me that. Oh well, just a young punk who needs better training. I'll go to Safeway next time. I introduced myself to the insta cart shopper and he told me who he was and what he was doing. I applaud him for the way he handled it. read more

They went from your "favorite small town grocery" to "trying to hard" and making a mess in the process. Seriously I don't know who's running this local Fred Meyers but THAT management team needs an update not the store! Slowest possible check outs caused by new pointless systems, taking I g out the change machines but adding an extra step to getting your groceries into your bags seems idiotic and I stand there twiddling my thumbs.. Cramming more tech into the mess didn't help. **Taking away the health food section ( rather then expanding it!)and mixing it's items in with the rest of the store is just a sloppy choice that makes the store exactly like every other grocery. I went from only shopping at Fred Meyers to exploring other grocery stores.. read more

The store always looks nice. Always full of products with very few missing items not in stock. Plenty of organic options and healthier products to choose from. Cashiers could be friendlier though. And dislike their later hours self checkout as no actual cashier is open. read more

Had a good experience at this Fred Meyer on my ride back from the coast to the metropolis of Portland. Store is a modern, up-to-date Fred Meyer, which means there's electronics, hardware, furniture, (name-brand) clothing, shoes, and a large selection of groceries here. When I was here, a woman was having a LARGE deli catering order wheeled out to her car on a baking tray cart. Wild! Gasoline here seems to be the cheapest around, and like all FM stores, you get a 3c discount always and 10c with a rewards card after spending $100 in a month at the store. After so much time in Oregon, it was a bit weird to fill my own gas but easy enough. read more

Safeway is right across the street, but shopping here is better. Need Belgian endive with your can of paint? They can do that. Need a case for your iPhone, a few supplies for an art project, Vietnamese rice paper wrappers, a sweatshirt, a pair of shoes, some flower bulbs, and a cart full of groceries in one stop? This is your place. Prices are very competitive with the other chains in town (Walmart, Safeway) and quality is higher. So why don't you shop here? read more

If I could give the no stars I would. They never have my medication completed on time. I have to call and ask if it is done. I was told it would be ready in an hour to get there and be told they don't even have that in stock after having the prescription for 6 days. At no time was I contacted and this isn't the first time this has happen. Complete negligence. read more

Pretty good Fred Meyer. Medium sized store and selection from a variety of others I've shopped. Fruits, veggies, meats all seem to be in good/decent condition and the selections are kept up to date. Household has a good selection, smaller than some stores but they'll have just about anything you'd expect. Most employees are friendly, items are bagged correctly, not difficult to get paper over plastic. Beer selection is not great unless craft beer tastes are heavy on IPA. read more

I needed new shoes and new slippers. Due to my knees, I have to sit down to try them on to make sure they fit correctly. However, the store has removed the seats for trying on shoes. When I asked an attendant, I was told all of the seats have been removed and there is no place to sit to try them on. No alternative was given to me. I felt this was poor customer service and left the store with no shoes or slippers, but with a feeling of poor customer service. read more

Not a big fan of the redesign. It's obvious that they're looking at analytics rather than customer experience. They're forcing you to basically do your own self check out. The new checkout stands crush all your food at the end of the belt by compacting the food into a smaller area. The older checkout stands were much better. The checkout person could step out and scan your heavy items. Now they have to walk all the way around. Sometimes a bagger is not there and you might as well just start bagging your own food. It just makes shopping more difficult. So unfortunately we switched to Safeway next-door. They still have the customer experience as their goal, And not treating their store like an assembly line. read more

Love the grocery section of the store. Newly renovated adding more selections. Expanding their organic produce which is a plus. Always fresh and competitively priced. Staff is always very helpful. read more

A great place for most of my shopping in one place. One of the best things here is the customer service which is awesome! We do almost all of our grocery and other shopping here even though we live closer to other super centers like Walmart. They have friendly employees from the cashiers to the grocery stockers. Plus they have self-checkout which I use almost every time I go there. I like their smaller push carts for when I don't need to do too much shopper but need something bigger than a hand basket. Overall this is a really great place to shop and would recommend it to anyone. read more

I go in to Fredmeyers customer service once every month to get a money order for my rent and I dread going every time because the older man they have working behind the customer service desk about 90% of the time is an absolute nightmare. He is absolutely rude, no smiles, no greetings, zero customer service, sits there idly doing whatever while someone is so obviously sitting in line waiting and he won't ever acknowledge you until you make yourself obvious by waving your hands or whatever else, absolutely rude and this location should definitely consider having someone better suited for the job to work behind the customer service counter read more

I love this store. Perfect for groceries, clothes, and home goods. Fair enough prices and good quality. read more

Best grocery store in area. Great produce and meat departments (unlike all other stores in Longview-Kelso area) Like all Fred Meyer stores, multi-departments as well as grocery store. People who work in this big, busy store are still friendly and helpful. Not the cheapest store (Winco takes that spot) but not as expensive overall like Safeway. read more

I really dislike Fred Meyers. Why? For a couple reasons. One: I went there recently to get some easy copies off my phone of some photos I wanted. The computer they had there was DINOSAUR slow. It processed all my photos in 20 minutes. I didn't even have that many photos, and I only needed three printed. The lady behind the photo counter was less than unhelpful. I told her I was having difficulties and she just stood there and looked at me like I was a complete moron. I ended up getting my photos printed at Office Depot for dirt cheap, (and with GREAT customer service). I'd advise against getting your photos printed from Fred Meyer's. Two: EVERY. SINGLE. TIME. I come here there's always issues in the aisles. Clusters of retired women congregate in the middle of the aisles blocking EVERYTHING, and they just stand there and chat! It's so grating when I'm trying to get some groceries in a hurry with my mom who has very-low patience. It's never like that at Safeway, and it's not like it's a one-time thing where it just happened once, it happens every single time I come here. I avoid Fred Meyer's to get groceries, I go to Safeway instead. Other than those two really frustrating things, Fred Meyer's is OK. You can find some pretty good clothes and electronics here. It's not usually cheap but it's not overpriced either. Eh. I guess other customers and the experiences I get from employees matter a lot to me. read more

Had reason to check this store out and it's pretty good overall. If you are in Longview-Kelso or passing through it's a good option, although if you want an I-5 pit stop this is not it, as it's on the more western side of Longview. Friendly people. read more

I love Fred Meyers cause its Regionally owned and uses local producers whenever possible. One stop shop for everything! Tried the new ordering groceries on line with Clicklist and love that too. Very great customer service. Excellent sushi bar and Starbucks too. I do all my Christmas shopping there cause they have a good selection of toys and grandchildren clothes plus you get points that can discount your gas 10-20 cents a gallon! The only complaint is that they need to replace half of their shopping carts. Thats why I use Clicklist so I don't have to bother with heavy cases of water, etc. read more

They really need a second Fred Meyer in the area. They are currently remodeling and I must admit I like the gas prices and savings if you have the Fred Meyer card. Safeway quit doing the .03 off per gallon, but not Fred Meyer! Staff is always going out of their way to be helpful. I appreciate that a lot. read more

Used to be a great store, now they are cutting back and making other changes. Trading customer service for saving a dollar is going to lose them both. They are now doing the same thing as other stores and only having 1 line open. I hope management reads these reviews so they can understand the store is going down, even the new people they are taking on are not as customer friendly. Safeway here I come, never thought I would say that... read more

Was looking into buying a couch for my dorm from here...found one I really liked. I was sitting on it for 10 min maybe with my roommates, trying to decide if we were sure about it. This was gonna be our first big purchase, we would be spending $1000 each, so it was a big deal, we wanted to be positive. Is that a sin? Anyways we decided we wanted it, we were about to find someone to talk to about buying it. Then a very rude worker came over yelling that if we wanted to sit around like that we could do it in the seating section but we needed to leave the "too expensive for us couch". He said this in such an aggressive that the other customers around said "wow that was rude" and apologized to us and asked if we were okay. Purely because of this encounter we decided to get a couch from Ikea instead. I don't think any of us will shop at this Fred Meyers again. Fred Meyers please teach your workers that just because we are young does not mean we should be treated that way. And to the very rude man, hope you get fired, boomer. read more

This Fred Meyer has some bad issues. In the isle just before the checkstands are employees shooting foam rockets at each other, does management not realize that this is a safety hazard? then I know about restocking , but the produce isles are the worst. Large carts blocking the isles so you must go around, then the produce guys are blocking the items so you can't get to them. then u have the vendors blocking isles all over the store with pallets and carts. I think from now on Safeway is the place I will shop. I will say I have met some very helpful employees and the store is clean. Ty Me read more

The website said the store hours were 0600 to 2300 so I woke up at 0500 to get there when they opened, when I arrived at 0600 there were six people waiting to get in but it was still closed. There was an older woman in the group waiting to get in and she asked Siri what time the store opened and Siri responded 0600. While we were waiting by the door several store lackies saw us standing there but ignored us. The sign said the hours were from 0700 to 2200. This location started opening at 0600 in January 2020 but they changed the hours due to the China Flu pandemic, they just never put up a notification sign on their door or on the website. When the store did open I went in and politely told one of the managers and they said the store hours were posted on the door. I indicated to the manager that it doesn't do the customer any good when the see 0600 on the website and drive to the store to find it isn't open, the manager just looked at me with a blank stare and said they were working on updating the website. Sigh! Other than that I it's an ok store. read more