Ernesto is extremely knowledgeable and his staff are really responsive and friendly. He is one of…read morethe very few CPAs I can recall interacting with who truly wants to help people.

This guy knows his taxes! I have unique tax needs including business bookkeeping and taxes,…read moreinvestments and rental properties, and I can say that I always leave the office feeling that I took advantage of every tax break available! Austin Tax & Bookkeeping also takes care of my bookkeeping on a monthly basis. Not having to worry about how to acurately organize my books is wonderful. I only focus on making my business successful. The office is conveniently located near Lamar and 45th and the staff is friendly and welcoming. Love me this tax guru!

The lady that helped us was really rude and didn't even let us start the process before saying that…read morewe wouldn't be approved I DO NOT recommend this location

last feb. our only car broke down like a week before we were supposed to get our income tax. my…read morehusband works in cedar creek and we live in manor. OBVIOUSLY public transportation was not an option. two other places would only approve him for like 150 and 180. ridiculous! he has a good job, we own our home free and clear but he didn't have much of a credit history. KC gave him 500 on his SIGNATURE! the ladies who run the office are super sweet and friendly. we might not be able to put much into our savings account these days but we know if we that is a resource for us if we have to come up with cash fast.

Been working with Kim Noonan for many years and she always does an excellent job!!! Highly…read morerecommended!

I reached out to this company to consider hiring for my taxes. My previous CPA and I had become…read moregood friends over the years, and he never had a problem with doing my taxes, quickly and efficiently! However, unfortunately he passed away. I'm a senior so have been doing self employment taxes for many decades. Never, and I do mean NEVER have I encountered (as I also see some reviews say here), such TOTAL RUDENESS and lack of caring or ability to treat a potential client with courtesy, unprofessional behavior, and just general incompetence as with this firm! It may just be that I made an appointment with the senior/owner, who stated up front that he'd be retiring soon.... I was early for the appointment, but then waited for 45 minutes AFTER the appointment time, with no apology, and then almost an hour of going over "how I'd done everything incorrectly," with nothing short of berating me, and how he wanted it done, diagramed for me (which was fine, but then he didn't want me to take notes saying that he'd give me the diagram, only to FORGET to give me the diagram!), and he didn't seem to know how to even make a copy of the few documents that needed to be sent w/ returns, so he just kept the originals... I would have made copies ahead, but my printer was malfunctioning, and we are talking less than 10 pages of W2's,etc.. Went home feeling like "Man! Does this guy have early dementia w/ temper issues, or what?" After I worked for several hours back home to "re-organize" what was always easy for my other CPAs to use, I sent to him, only to receive yet further ridicule from "Larry" who after waiting almost 2 weeks to get back to me, then said when I finally called to find out "if he received or had any questions" that he'd "had thousands of clients and not one had ever questioned or had trouble following his directions!" He then got really angry and said that he "didn't think we were a good match and he would not be able to prepare my taxes!" So, if you go with this firm, I hope that the younger son or daughter in the firm (Larry's kids), will be able to treat you with courtesy and competence. Larry definitely needs to retire. To the extreme that I copied my letter back to him to his son, hoping that perhaps he'd take over for a potential new and easy to work with client.... I'm guessing they walk on eggshells around their dad. Sad, but not the way to run a successful firm!

I just had my annual phone call with my agent Yari Villarreal she calls me every year to see how I…read moream doing this year. My homeowners insurance did go up and I did had some questions. She is part of Brent Allen State Farm in Liberty Hill. And I live in ROUND Rock but she always gives me the best customer service like if I was living right next to their office. In the world of Insurance, Customer Service is very rare especially when an insurance agent calls you up once a year when your policy renews and says, do you have any questions? Yari took the time to explain all three of my policies in detail with me, my homeowners, my umbrella, and my car insurance, although there was a slight increase on all three but with inflation what isn't going up. What was exceptional? Is she took the time to go over my policy in detail line by line answering my question from the annual statement that I received in the mail, the week before. She answered questions on liability, deductible replacement value versus current value. Total home coverage. I mean everything I talked about what if the tree fell down? What if the fence fell down? What if I had a bad storm? she explained everything what if I had water damage I mean in detail what was covered by my insurance policy. She was very pleasant and kind and patient because we went over all three policies. I think it's very rare when you find an insurance agent who takes the time to call YOU!! and talk to YOU!! about your policy! That is a sign of a really good agent and good leadership. I may live in ROUND ROCK and Yari, office is in liberty Hill, but I get first class service whenever I call them. My last insurance agent I was with them for 12 years and they never ever called me once, until I called them to cancel. Then they started to call me. It was to late because I was going to Brent Alan State Farm. The best move I made was having Yari as my insurance agent and being covered by State Farm . I hope I never need them to cover my house, but I know that if I do, Yari has my back . Thank you, State Farm, and Thank You , Yari Villarreal.

Poor communication from everyone involved. Vague inaccurate billing agreements. Estimates are…read morealways WAY off from real charges. Sudden unexpected charges for them to correct their own mistakes. Gaslighting to blame clients when they make a mistake. They spam you incessantly when any bill is due which is usually another hidden charge. Good luck getting someone to answer the phone. I can't emphasize enough the poor communication and lack of advice regarding tax prep. You basically have to know more than them to get reliable, fair service.

Ms. Montoya is a consummate professional. She has been instrumental in assisting me with both…read morepersonal and business tax matters, and her attention to detail ensures that nothing is overlooked. What truly stands out is her responsiveness--she consistently makes herself available to answer questions and provide guidance, even during the busiest times of the year. It's clear that she goes above and beyond for her clients, often working long hours to ensure everything is completed accurately and on time. She is amazing to work with.