We would like to express our appreciation to Sales Consultant James Palmer at Darcars Lexus of…read moreGreenwich for outstanding professionalism and excellent service during the purchase of our vehicle. We have purchased a pre-owned Lexus NX450H+ on-line. Huge thanks to Ashley Ramirez Ferrer, online consultant for helping with questions we had. Me and my wife have flown to New York from Houston to pick up our Lexus. Upon arrival the vehicle and all documents were ready and after signing all papers we started our 1600 mile trip back to Houston with no technical problems whatsoever. Please also extend our thanks to the mechanical team for their expertise. We will recommend our friends about the great service at Darcars Lexus of Greenwich. Great job all around! If you want honest and professional service, ask for James!

As a Lexus dealership, they were not as professional as I had expected. I purchased a $45,000 car…read moreand was only provided with one key. I had to argue with them before I finally received the extra one. Which wasn't programmed. This issue is something you would expect from a second-hand dealership. Additionally, the car and rims were touched up with spray paint. I paid cash for the car, and the process was like waiting for a bank to approve me. It was a very long procedure. I just expected more from a certified Lexus dealership. Plus the car wasn't certified they claimed it would have cost more. I bought it because my son birthday was the next day and I didn't want to disappoint him.

I had my Audi serviced at this dealership 10/9/25 and according to my repair order, the work was…read morehandled by Technician #909. Technician # 909 failed to provide the video of my car that is required for each service visit. Two months later, I discovered that all four of my tires were 20 PSI below the manufacturer's recommended pressure. This is a serious safety issue, and it should never happen after professional service. I expected a basic standard of care and attention to detail, and this situation clearly fell short. Customers should not have to double-check essential safety items after a dealership visit. I hope management reviews their quality-control procedures immediately, because this experience has caused me to lose confidence in the service department.

Excellent service . Love the car and paperwork went smoothly and tech specialist explained the new…read morecar tech intricacies. Kudos to Tony Burroughs who has an excellent bedside manner dealing with customers.

Wonderful sales experience. Exceptional customer relations, professionalism and follow up.read more

RUN AWAY FROM THIS DEALERSHIP!!!!! first of all Josh L one…read moreof the company's newest sales rep was a great person to deal with. very attentive, always available to speak even on his days off and later into the evening. I almost purchased a pre owned MC20 '22 white after several weeks of contemplating . a beautiful car and was being sold with a 2 YR Certified. I put a 2K deposit. Originally the dealership wanted a 10k NON REFUNDABLE DEPOSIT. that was not going to happen Things went even more SOUTH once his manager Antonella M got involved. I signed the purchase agreement and asked Antonella for a copy of the CPO inspection that they did on this vehile. First she questioned why? then made it seem like I was bothering her. she finally supplied the report and I notice thier was a RAM Goodwill atatched per a previous owner issue, I asked what the issue was and again made it difficult. finally I got it and found out this vehicle have a complaint of a coolant leak and had to be flatbeaded. In the meantime she called my insurance on my trade and forced my rep to add insurance on a car that I was not going to purchase anymore due to the issues. Antonella may be a great "sales person" but I found her to be extremely abrasive, pushy, condescending, and overall unprofessional. In my opinion she can benefit from some people skills. This is one reason that car sales people general get a bad rap. The worst part is that she made it difficult to refund my deposit. She claimed that only Josh could process the refund. I called, texted, emailed both Josh and Antonella to refund my deposit. It seemed she was avoiding my calls and text to the point that I called the dealership asking for her and/or Josh and gave them a false Name so that they would not know it was me. Again stupid games. Finally after serveral days, I finally was able to speak to Josh and told him that I would be intouch with The State Atorney General if they do not refund my deposit. I also told him that I would not be hanging up till he texted me a copy of reciept showing refund. He finally did. The Moral of this Story....Be aware of this Dealership!!!!!! Shady tastics, games, lies, Abrasive, overall a dreadful expierience. Mostly because of Antonella M. I wish her many sales and success but I also wish her next customer LOTS OF LUCK!

Great experience with Porsche Greenwich. Danny was incredibly helpful, accommodating, and easy to…read morework with. I didn't expect to get the absolute best deal, but I understood what was fair and never felt pressured or taken advantage of--just a straightforward, professional experience. I ended up going with a different manufacturer, but I'll definitely be back for a Cayenne in the near future. Highly recommend!

In addition they'll charge you to replace car key battery whereas Larchmont Porsche dealer will not…read moreonly do it for free but they'll also pick up and drop off your car for FREE. Don't waste your time and money with Greenwich Porsche dealer they're very cocky please be smart.

This is my 2nd Infiniti purchase from Greenwich Infiniti and 3rd Infiniti in the last 10 years. I…read morelove my Infinitis!! I will say I was skeptical given the new ownership but they had what I wanted. I will say the sales service was amazing and quick. I was preapproved with Capitalone for a great rate and they were able to match it. Farid really did a great job with the sale. He was helpful, kind, and patient. He also went over all the new features of my new car that were different from my prior vehicle (which I still have by the way). My only complaint is you're force to get the Darcars assurance. I can see the upside to it but don't like you have no choice but to buy it when buying from Darcars. I would still highly recommend them. Great job Darcars Infiniti of Greenwich! Update: John Darvis, the owner of Darcars, reached out to me last week to thank me for my purchase as well as the review. He was also concerned because of my comment on the assurance package. He cleared up any confusion and I couldn't be anymore satisfied with his response and how it was rectified. Thank you John and team for continuing to provide us with excellent service all around.

We leased a 2026 QX60 from them. The salesperson was lovely but they are very disorganized and the…read moreentire process took 2 days, 3-4 hours each day & on the 3rd day the car was delivered to us, very late in the day & dropped off by a porter so no one went over anything on the car. The Finance Mgr was extremely rude & kept us waiting for at least 2 hours. We literally got everything signed & done at 5 minutes to 5pm when they closed. And that was after having arrived at 1pm that day to seal the deal. I love the car but o would not recommend that particular dealership

I would give Mercedes Benz of Greenwich more than 5 stars if I could. I had the best car buying…read moreexperience with them from any other car dealerships I've ever dealt with. I was fortunate to have Mike Liberti as my sales agent. He was informative, quick to answer all of my questions and made my whole car buying experience hassle free. He went out of his way to accommodate all of my wants and needs. Luke Viggaiani was my F&I manager. He had all of my paperwork ready to sign and made the process so quick and easy. Lastly I was appointed Josh Tilton as my product specialist. He kindly and patiently walked me through my new car ( Mercedes C300) on how to use the mobile app and how to use all of the car features . If you're in the market for a Mercedes Benz I highly recommend Mercedes of Greenwich Ct! You will be happy you did.

They give me the insurance for tires and rims and I have a bubble in the tire and a live my car…read morethere to change a tire but them and insurance doesn't change the tire because the car has TC plates but they take my money every month and they don't care for that a I never take any service from this dealer anymore

My experience with CHMC was FANTASTIC! My Salesman was Kyle…read moreDennis and he did an absolutely great job for me. It was a very family oriented experience. I bought a relatively expensive beautiful vintage 356 Porsche. After delivery we did find a minor problem and Michael, the owner stood behind it and supported me getting it fixed 100%. It was all I could have asked. He, his wonderful wife, Bebe and his whole staff were gracious, kind, knowledgeable and helpful throughout the transaction until delivery and beyond. I highly recommend them! Carriage House Motor Cars is an incredible place to see with all types of vintage and new collector cars. I could not have had a better experience buying my Dad's Dreamcar for him! Curtis S. Chastain, Lt. Col., USAF

OK I cannot say enough good about these guys. I am on my 4th Ferrari so I know a little about these…read morecars but I am in Florida. They posted a 2009 F430 for sale. It's the last year of this model and very few were made. About 50 Spiders in all, because Ferrari was gearing up for the 458. This means if you want a 2009, you have to jump. The problem is, you can get stung. I asked a few important questions and jumped. I got lucky. Kyle answered fast and after getting my car, found out he was 100% truthful. The car was better than expected (really) and low miles 7500 and priced way lower than it should have been. That actually scared me but he offered to let me pay more if it would make me feel better :) They can feel free to use me as a reference and give potential customers my phone number. Eric in Orlando.

I bought a pre-owned XT5 here about two years (smooth purchase process) and have used their service…read moredepartment on many occasions. The staff is very friendly and professional, the service is timely, and the fees are fair. A couple weeks after I bought the car a ran over a curb (whoops) and blew two tires. They came out and had it towed, replaced the tires in a day and I was back on the road. Oil changes are super easy and usually everything is completed in an hour while I have a nice breakfast and Bloody Mary at Bistro V (5 minute walk). Highly recommend.

OIL CHANGE. I MADE AN APPOINTMENT. Why bother??? They told me 1 hour to 1 1/2 hour wait when I…read moregot here. It took 2 1/2 hours. Never again

I had an outstanding experience at Toyota of Greenwich! From start to finish, the service was…read moreexceptional. My salesman Albert went above and beyond to help me -- patient, knowledgeable, and genuinely focused on making sure I was comfortable with every step of the process. I also want to shout out Jose and Bob, who were equally attentive and made the whole experience smooth and enjoyable. The entire team made me feel welcomed and well taken care of. If you want top-tier customer service and a team that truly values you, this is the place to go. I absolutely recommend them!

I've been disappointed with the lack of responsiveness from this dealer to resolve a persistent…read moreproblem with my Infotainment system. I understand that Toyota is the source of the underlying technology problem, but I do not feel as if the dealer has prioritized solving the problem or being responsive after months of trying to resolve the issues.