First time to a HD dealership and all the staff at Frazier's made us all feel at home. Thanks Josh for showing us the different models and the Info for the local MSF class. Also thanks to Jessica the manger in clothing with showing me the plus size shirts and $75 rack of Jackets I'll need to come back for some of your great merchandise. read more

I would like to recognize Joe Moreira for his outstanding professionalism, dedication and honesty to customer service. He took the time to answer my questions, provided trustworthy recommendations, and made sure my motorcycle received the attention it needed. I also appreciate the excellent work performed by the technicians. Joe and the entire team at Frazier's Harley-Davidson represent the dealership with integrity and excellence, and I highly recommend them. Onelio Martinez read more

I would like to thank the whole team but special thanks to Jacob and KY!!! My trip started in Houston, Tx headed to North Carolina. Along the way my bike overheated (BAD). I was able to make it back to Houston with NO Problem. My bike is running like a dream and I owe all of it to you guys. They even checked on me around the time I said that I would make it back. GOD Bless!! read more

Frazier's Harley-Davidson - Motorcycle Dealers Near Me - Buford, Georgia

I worked with Billy and he got me into my lower rider s. Awesome salesman, he was very helpful. read more

Frazier's Harley-Davidson - Motorcycle Dealers Near Me - Buford, Georgia

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Billy Rabon is the man to see. No pressure, full transparency, and absolutely no BS. Very customer driven and desires to see the customer happy and satisfied. 6th HD purchase in 36 years and hands down the best buying experience! read more

Frazier's Harley-Davidson - Motorcycle Dealers Near Me - Buford, Georgia

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I have purchased four bikes from Frazier Harley Davidson over the years. each and every time it was never a hard sell nor heavy bargaining. The internet is pretty good to educate you on factory price and sell price for good deals. Each time Fraziers met or beat those prices. What I find even more important is the service which has always been top notch and parts/aftermarket parts which treat you like family. I can say in this review that I honestly feel Fraziers is an outstanding Harley Davidson store. read more

My home away from home. They have a couple of mechanics who can get it done! Their coffee has killed me, so that's a plus. :)

Worked with Billy to buy my 30th anniversary Fatboy, he took care of me, super helpful, knows his stuff fit sure. They got a lot of bikes a d things for bi read more

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Learned something new today. Today I learned that Frazier's Harley Davidson will hear that you are a woman with one of their brand new 2021 883s that has a weird oil leak after they did your first maintenance and they will try to tell you over the phone that it is because you drive your bike too slow. ((Sorry buddy. That's just ridiculous.)) Then, they tell you to bring the bike in and they will look at it in about two weeks. During my first service they also left my heat shield off my exhaust and I had to make a separate trip down to have that put back on my bike. No thanks. I'll drive to South Carolina before I bring my bike back to Frazier's after this. read more

I am beyond pleased with the customer service! I couldn't have asked for better service buying a bike but let alone my first bike. @Billy thank you so much for the patience and knowledge! Highly recommend, will be referring anyone and everyone here. read more

Frazier's Harley-Davidson - Motorcycle Harley Davidson Sportster - Motorcycle Dealers Near Me - Buford, Georgia

I brought my FLHTK in for service and was given a reasonable estimate of how long it would take to check my bike. They were spot on, called and advised me of what needed repair and did the work quickly and at a reasonable price. Remember repairing a bike is never cheap but if done correctly it is worth having Frazier do it for you. read more

I bought my Fat Boy from these guys and got the stage 2 upgrades. They are very friendly and quick. Everyone from sales to parts to service has been so friendly. I now take all my business here. read more

Frazier's Harley-Davidson - 2020 Harley Fat Boy - Motorcycle Dealers Near Me - Buford, Georgia

Stopped by Frazier's the other day to do some shopping. Carol was the sales assistant and she was awesome. She pointed out there was a 15% discount on merch for Christmas. She helped me find the right Sizes that I needed and even offered to help order the ones they didn't have. Carol seemed just as excited as I was when she said I was gonna get the HD decanter for free for spending over $300 too. I had about 4 different gift cards seem like it took forever but she was very patient with me, luckily no one was behind me. LOL I sure enjoyed my experience. Thanks! read more

Great service department and reasonable price on 1000 mile service. Everyone at this location was very friendly and helpful. Didnt buy my bike from here but will be using their service department. Thanks read more

Billy was the salesman that helped me get my iron883. I got it at such a great price. They took care of me. I now have over 300 miles and still riding. Thanks Billy, God bless! read more

Frazier's Harley-Davidson - Harley Davidson Iron 883XL - Motorcycle Dealers Near Me - Buford, Georgia

I always love visiting this location! The staff is friendly and helpful from the moment you walk in the door. Everyone is extremely knowledgeable and always willing to answer any questions you may have. They have a wide variety of products and they have very fashionable merchandise inside! If you're in the market for a bike, I would definitely recommend visiting this location. read more

Worst costumer service I have ever experienced in my entire life! 3 months of back and forth with our recently purchased Electric bikes. We will never ever be returning to this location. They need some customer service training read more

Just wanted to pass on a wonderful experience I had with Bill Rabon at Frazer's Harley Davidson Dealership in Buford, Georgia. I left a message inquiring about an advertisement they had on a 2021 HD Electra Glide Rival. Bill Rabon the sales associate called right back confirmed they had the bike. Bill was easy to talk to. He vouched the bike was in pristine condition with some added options and low miles. He knew the previous owner, vouching for the bike's condition. We talked price for a while and came to a fair price for both sides. Bill kept me informed thru out the purchase process. It was such a pleasure to work with Bill so much so I wanted to remember our dealings. I asked Bill to include a Frazier's T-Shirt in the deal. Which he agreed to. More importantly I asked that he sign his name on the shirt so I could remember the truly wonderful experience in dealing with Bill and the Dealership. Think I shocked him with my request but each day I see the shirt I remember the above and beyond experience I had with Bill Rabon. Bill and Frazer helped me arrange for the shipping to my home in Florida. I hope to visit Bill and the dealership someday in the future. I will definitely buy my next bike from Bill at Frazier's. I hope to be in the Buford area and stop by to say Hi and meet the Call Bob at Buford service price and quality. Be sure to call Bill if you are looking for your next Bike. You will truly be satisfied. Sincerely, Guy H. read more

The Frazier team did a great job on my service. Very professional and was done on time. They kept me updated on progress and were very easy to deal. I will bring my bike here from now on. read more

Frazier's Harley Davidson is the best! Always the best service and selection. They have everything we need!

One of the best Harley shops around. They offer a full sales floor with parts and clothing all in one stop! The service is by far the best compared to any other shop I have been to in the Atlanta area! Next time you want to get the highest quality bikes, parts and service make sure you stop by this location! read more

We worked with Little Billy to purchase a 2022 Tri Glide. We could not have asked for a better experience. Making a large investment like this can be a very stressful experience. Billy treated us like family from the minute we walked in. Everyone at Frazier's were friendly and easy to talk too. read more

Thought we would give them another try after 3 years. Unfortunately, nothing has changed. 3 years ago, they put the wrong cable when installing new handle bars. went to Bike Week and thankfully, PCB Harley fixed the bike. They didn't want to rectify the problem and reimburse us the money we paid to fix in PCB. After much discussion the owner finally made it right. Today, take in my husband's 2022 Road King to install the hardware for the backrest. wanted to buy a few Willie G stuff for the bike. Go to parts they tell him of a certain part he wanted they didn't make it anymore, come home and it's in a catalog. Then he goes outside to get the bike and the guy bringing it out is ravving up the bike and looks at my husband and shrugs his shoulders and gets off the bike. A bike with 23 miles on it and you treats customers bike this way!! Customer Service is the worst. Killer Creek an hour away will continue to get our busines. read more

I had been using Fraziers for about 15 years Since then i have bought all my parts there for all of my bikes and had them serviced there and all was good ! I recently got a great deal on a 2005 ULTRA ELECTRA GLIDE and i bought about $800 in parts , hat , t shirt etc !! This might seem petty to some people but after wearing the t shirt twice the seam in the underarm unraveled making a hole. So i figured since over the years i had an account and i spent THOUSANDS of DOLLARS there so i figured no problem i will take it back and swap it out. Since it was obviously defective ! I brought it back and they asked me if i still had the tag for it ?? I cut the tags off it before i wore it, Seriously do you know anyone that saves the tags off of clothes ? I told them i didnt have a TAG !! The girl went to talk to the " so called MANAGER " he said that they couldnt do it w/o the tag !! NOW IM GETTING PISSED !! I ask her go back and talk to him again !! about me having an account there for so long that he should fix it somehow !!! The girl came back again and he still said no because w/o the tag they couldnt get credit for it !!! WE ARE TALKING A $30 T SHIRT !!!! I had been a manager/supervisor for many years and if that had been me i would have given a free shirt or bought a new shirt and put it on my expence accout marked it CUSTOMER ACCOMMODATION !!! i told her to cancel my account and to tell her boss that he is ASSHOLE !! Not to smart to lose a customer for $30 UNFRIGGING BELIEVABLE !!! I THINK KILLERCREEK has a new customer !!! read more

After a bad experience a couple years ago my gut told me to never go back, but sadly I gave Frazier service dept another try. I had a 10am service appointment ( oil change ) I arrived promptly to be told " someone quit today so I would need to drop off or reschedule". HERE'S A TEACHABLE MOMENT. FRAZIER - Call your appointments if you are way behind to reschedule or inform your customers that they need to make drop off arrangements. CUSTOMERS - Call these AMATEURS prior to your appointment to see if anyone quit today / having a bad day , etc. before you waste your time driving out to their shop. THESE FOLKS JUST DON'T GET IT. read more

Great dealership! Always very friendly and knowledgeable staff. Good selection of bikes and clothes.

Here's the chronology my interaction with this dealership. 2008 - was looking to buy a FSDL low rider 2008 anniversary edition. Their price was $1000 higher than killer Creek and everyone else. Also they had additional fees they wanted in order for me to purchase the bike. I was happy that I bought my bike and Killer Creek in Roswell. 2009 - I requested a basic 1000 mile maintenance. I was overcharged by them based on research after-the-fact by me. In addition they charged me another $75 for an item that according to the maintenance schedule was not required until 5000 miles. 2013 - I was interested in buying a 2014 VRod muscle. They claimed that I had to pay retail plus $500 because it was a special order item. I purchased the bike from Killer Creek for $800 below retail. Plus I received $2000 coupon book and cost for additional items added to the bike during the purchase. Killer Creek did not have this bike in inventory either, but they did not take advantage of me. Here again Fraser was trying to taking advantage of a customer. 2014 - I wanted to buy V and H exhaust from my VRod. Fraser quoted me $725 that is listed at $579 to 600 retail. In addition they want to charge another 500+ dollars for installation and $325 for tuning kit and another $275 installation. Killer Creek did the whole job for $800 installed. 2014 - I needed a quart of oil. Fraser was unwilling to sell me a quart of oil they wanted me to buy a 5 quart container. They did not offer 1qt. Avoid this dealership at all cost. I would not even recommend you get air for your tires from them. Buyer Beware! read more

This dealer has a great atmosphere. But I really only am trying to write a review about Billy Rabon!!!! This fine gentleman is not like any other salesman you usually encounter at a dealer . Billy really took the time to explain the process to me , he did not push a deal on me , which I believe was probably the best experience that I've had with a salesman . He even took the time to find me a discount as well as trying to find a bike that would fit the big birthday surprise. I really do appreciate everyone at Frazier , and I will most definitely come back again and recommend to all my friends ! read more

35 days late on returning a bad battery. Would have made it but due to COVID transferring my boy to a military base in Texas.

I really like this dealership. Unfortunately I did not buy my bike here but I get all of my service and parts from Frazier's. They seem to always have the parts that I want on site. I have not had to wait for a delivery yet. The staff is friendly and knowledgable. The atmosphere is really a brotherhood were all riders are welcome. read more

This is a superior Harley Davidson store. We're from Sarasota Florida. Clutch went out on 75-N in rush hour traffic, we milked it to Buford. Got to side of road and called Frazier's Harley Davidson. David from service department and Billy saved the day! They came at 5 min til close day before the 4th of July with a trailer and took our baby to the service Dept, and made sure we got to a hotel. We cannot express how grateful we are to these 2 fellow bikers. There is a true brotherhood to being a Harley rider. Thank you David and Billy!!!!!! read more

Frazier's Harley-Davidson - Motorcycle Dealers Near Me - Buford, Georgia

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AWESOME Dealership......I bought a street glide last year from Frazier's and the entire process was wonderful. Everyone in this dealership is so friendly. If you are looking for a new or used bike go see Billy he can help you. I was afraid I could not qualify for a loan but Greg and Justin made it work. Breeze was great in finance also. The inventory in this store is wonderful so many bikes to choose from. Can't say enough how great these guys are. read more

On Tuesday, October 11, 2016, I was travelling from Delaware to Florida, when I developed problems with my FLHT-K. While attempting an aggressive passing maneuver, I felt the clutch slip. Unfortunately, I was able to duplicate the slip a second time. I was 650 miles from home, and 480 miles from my destination in Florida. I made the decision to find a dealership near my sister in Cumming, GA, so if I was stranded I could stay with them. I babied the bike towards my sister's area, and then called Frazier Harley Davidson in Buford. I spoke with Jamison, who told me to bring it in after I explained my problem. He met me outside when I arrived, wrote up the service request, at which time they took the bike right in. They diagnosed the problem, brought the defective parts to me to examine, made the repairs, and offered to look the bike over. The tech brought me into the shop and showed me the front brake pads. I am glad he did, because I would have not made it home with the wear they had on them. He replaced the pads, and then came the bill. I was more than happy with it. There is not one negative thing I can say about my experience. Thank you, Frazier Harley Davidson. You are a credit to the brand, and helped this rider out more than you can imagine. It is most appreciated. read more

On Thursday May 16th I took my Custom Road Glide into Frazier's Harley-Davidson in Buford, GA for a simple recall. After the repair was completed, the tech took my bike for the test ride to finish the ticket. During that test ride he WRECKED MY BIKE! (Glad the tech is okay). I was notified by the General Manager that this had happened, and that he was sorry. So I asked for a loaner bike till they completed the repairs. GM says,"We don't do that here"! Keep in mind that I RODE into the dealership. Now I have no way to get home (which is 45 miles away), and a dealership that wrecked my bike won't loan me a bike to ride while mines being repaired, or even just get me home! I eventually got a friend to get me home after hours waiting around the dealership that just wrecked my bike. Needless to say, I was steaming!! They just sat there and watched me. Did NOTHING to see if I needed help getting home, a ride, Uber, a bike, NOTHING!! So the next day I decide to get with them on the estimate for repairs since I've yet to hear from them. I go by, and my bikes in the same spot it was the day they brought it in from the wreck! Hasn't been touched!!! No claim has been started!!! I am pissed at this point, and ask for the GM. He stated he'd like to handle the repairs "in house" (I suppose to not have a claim on his insurance). At this point I smell a rat! I have the bike picked up and taken to a local custom shop immediately. I got a copy of the police report later that day, and I read that the bike was in a solo accident, AND the tech received a citation for FAILURE TO MAINTAIN LANE!!! Burnout got out of hand? Doesn't know how to ride? Who knows?!? I now am pushing the rental bike, and the GM says,"I've turned it over to insurance, so I'm out of it now"! WHAT?!?! I end up calling the insurance company and ask for a bike. They say,"Rent anything you want, but you only get $30 a day"! Holy, what?!?! By now I contact HD Corporate about the situation, and was told this was unacceptable by all standards of The Motor Company, and that they would be in touch with that dealer immediately to resolve this issue. It's been 2 weeks, and I've heard nothing from Corporate, or the dealership. Ladies and gentleman, it's PRIME riding season in The Northern Hemisphere right now, and I can't ride due to the negligence of a dealership. I hope this gets to every biker on the face of the earth! We are family! No one watches out for each other like we do! This is unacceptable! THIS is how Frazier's Harley-Davidson treats their customers! read more

Just bought my first bike at Frazier's and it was honestly a fantastic experience! Stumbled upon Frazier's while driving around looking at different bike shops, not really knowing at the time what I wanted. Upon entering Frazier's, my boyfriend and I were met with excellent customer service that put my nervous mind at ease about the prospect of purchasing a motorcycle. Instantly, I knew I was in the right place and sales representative Billy worked with me to find the right bike for my needs. Billy was great! Never once did I feel pressured or out of my element, even being a new rider. The sales staff made me feel comfortable and at ease throughout the whole process. These people are seriously genuine and want whats best for the buyer. Will definitely be a repeat customer! read more

This is the only Atlanta area Harley dealer I care to go to. Great selection & top notch staff. Stephanie & Lindsay are always amazing. They both ride & are very knowledgeable of the gear. Salesmen are very friendly but, not pushy at all. I highly recommend this dealership. read more

Don't waste your time with their service Dept if possible. Bike takes over a week to get diagnosed after saying it will be 48 hours. Order a part they say will be in by the end of the week, call the following week after not being called and they say it'll be 3 more weeks. Call after 3 more weeks after not being called and they tell you it's going to be an additional 3 weeks. Harley wonders why their stock and reputation is falling apart read more

This is the best dealership hands down...I have purchased 3 Harley's from them now always using Justin wood as my salesman...He is knowledgeable and professional...You won't get a better group of people anywhere close...Don't take my word for it go see Justin wood and the rest of the Frazier's Harley family and see for yourself read more

I would like too thank the Harley Dealership for a wonderful experience for giving me first class service there... I Brought in a old 93 and they treated it like a 2017 I wish I had more money because I would give it to them for sure... I've been to a hundred Harley dealers BUT!! No one Can compare to this Place it's like your FAMILY THE MONENT YOU WALK IN... ask For THE BEST GUY & his Name is "Carl Miller" And he will show you the whole Place...it's Located on Friendship rd Buford Ga, And Friendship is a word that the dealership lives up to. ....Ten Star Quality..... read more

Normally I'm not a dealership kind of guy. I do what I can and go to Indy shops when I can't. That being said, sometimes only a dealer will do. I've been riding from California to DC and happened to have a bit of engine trouble going through Atlanta. I coughed and sputtered my way into Frazier's and I was truly impressed. They had a tech drop everything and jump on my bike because they knew I was en route. Being totally at their mercy, I was shocked to find they recommended a low cost fix. Long story short I was in and out in about 2.5 hrs and about $200 (great labor rates compaired to CA and TX). 500 miles and half a day later the bike is running perfectly. They treated this traveler in need better than many other places I've been to. That goes a long way with me. FIVE STARS. read more