I chose to work with Chris at Chalmers Properties because of his knowledge of the area, strict…read moretenant vetting procedures and his overall attentiveness to me as an overseas landlord. More importantly, the house being let is my family home, which I renovated extensively prior to leaving for Hong Kong. I wanted someone who I felt had a genuine interest and accountability in its upkeep. To date I have been duly impressed by the service and support received, and I trust Chris & Chalmers Properties implicitly in the ongoing management of my home. They have efficiently dealt with all issues that have arisen which is hugely reassuring.

From the owner: Letting, Property Management, Rental, Buy To Let, Investmentread more

This company is downright awful. Paid a £100 deposit when I…read moremoved into my property in March 2016, which is due to be refunded when I moved out. The maintenance within the area was of a reasonable standard, but Speirs Gumley are interested in one thing MONEY. Listen they have no interest in you, though they might claim they will !! I moved out in July 2024, but the £100 deposit has been swallowed up by invoice charges. I have asked what invoice charges cover, but they won't answer this......or they can't. PLEASE STAY WELL CLEAR. Luckily I will never use these ( can't print what I want to call them) again.

Speirs Gumley are quite possibly the most incompetent company I have ever dealt with. They charge…read morethrough the teeth for managing the property and then fail to do so, not including commissions they are paid through insurance products. We have issues with our property, namely the roof, and they simply don't care, it has been ongoing for years and they are yet to resolve it. They take days to respond to any emails and when they do they just repeat the same nonsense.

Been with Martin & Co for a few years and having experienced how other companies managed my…read moreproperty, I can honestly say that the service I received from the team at Martin & Co was second to NONE... All matters were handled professionally and efficiently and that was also another reason, when the time came to selling the property I knew i was in good hands.

Newton were my letting agency for 4 years while I lived in Battlefield, and all things considered…read morethey had been the best letting agent I had dealt with until then (and believe me, there had been a few dodgy ones). When I started my tenancy, I had been with Charles White Property Management, which was bought over by Newton and the staff transferred. My details and deposit information went over without any hiccups that I was aware of - the Safe Deposits Scotland scheme had yet to be rolled out at this point, so it was a bit of a concern. Pros - I would be informed in writing at the start of the year when inspection dates were, so there were never any surprises. - If I had a problem, I could usually reach someone that day - Out of hours plumbers were great. Cons - Communication and coordination between tenant, contractors and third parties involved in incidents need improved. Let me explain. The worst issue while I lived was the leak that was ongoing for several months. The leak didn't affect me directly, but it was seriously damaging my downstairs neighbours bathroom, which was under my kitchen which was once a bathroom! Several factors fed into this ongoing issue... the first was that several plumbers couldn't find the source of the leak. I had plumbers from the agency, plumbers from the factors, and environmental health had to get involved. I believe that the agency handled it as best they could. In the end it turned out there were leftover pipes containing water from my kitchen's former life. It required carpenters, plumbers and coordination between the factors and the letting agency. But at last, the headache was over!! During this saga, communication wasn't the best. They would tell my neighbour that plumbers were coming, possibly assuming she'd tell me, but I wouldn't find out about it until I was about to leave for work to find a plumber on my doorstep. And vice versa to my downstairs neighbour. So many wasted trips from the plumbers could have been avoided if we'd both been notified at the same time! This was a blip in an overall pleasant tenancy. All in, this is a fair and decent letting agent. You know where you are with these guys, and with flat inspections being a necessary evil for the tenant, it is especially useful to be notified in advance. More agencies should do it!!!

It's easy to wander past this tiny letting agency, especially given it's shop front which is stark…read morewhite with peeling paint. Perhaps, this alone will put some off. And if that doesn't, perhaps reading some of the descriptive paper cards in the window will put other off. It this is the case, it truly is a shame. This is a minuscule, letting agency that has been here for years. While it clearly doesn't look like much (particularly compared to the shiny, new Lets Direct next door) it is very friendly, personable and completely people orientated. If you explain what you're looking, in what price range and where abouts you'll be offered up all the likely candidates they have. Furthermore, they'll let you know about anything which with is soon become available but is not yet advertised. If you fail to find something suitable from this selection, then they'll keep you on their books and phone you pronto if anything comes up. Excellent, indeed! For those of you who are slightly more faint hearted it is worth keeping in mind that some of the properties they offer are very much on the budget end of things. So, if you're after a big, swish, shiny, new pad this place probably isn't your best bet.

I've been using knights, living in one of their flats since 2008, & i have absolutely no regrets…read morein choosing knights as a letting agent! The staff are ever so friendly, professional and understanding! If you do ever happen to have an issue with your accommodation, it is addressed as promptly as is able! It's always usually the same workmen that they use, which makes me feel at ease, knowing I'm not always gonna get a Stranger, if there ever is an issue! I've always found the staff easy to talk to and approach about anything or any of my concerns! At the same time though, i wouldn't ever take their kindness & helpfulness as a form of weakness! You no doubt will be held to account, just like any other landlord! All i can say is after 4 tenancies, with gha, with knights i got/found my 1st home! I can't recommend them highly enough, even my friends tell me that im so lucky to have a landlord like them & that I landed on my feet with them! That's comments coming from my friends! Actions speak louder than words, that's why i a gave 5 star rating!

I have have been with this unethical company for a few years now…read more I have come to realise a few things about them, for starters they absolutely do not have their clients at heart and if in any way possible will try and unfortunately succeed in extorting their "clients" as we the bill payers have no choice but to abide by their way of playing since the complaints procedure is non existent on their behalf nor do they care, The work carried out is shoddy and can take up to and over a year for problems to be fixed if they are even fixed. From the moment I moved into my property I knew this so called factoring company was no good as the front door of the apartment block was getting vandalised on a near monthly basis which lasted approx 6/7 month, The door would get smashed and then come the H&P to "save the day" and of course the residents would have to pay for the fix each time, not only could they have done something to prevent this from happening, but no they do not prevent which would save themselves time and the residents money which would be the honest thing to do, they are more than happy to overcharge for a door to be fix, then there are the fact that the door handle smashes into the wall when opening which leaves a dent which again will need to be fixed and charged at a rate that I am starting to think the numbers are just made up between them and their maintenance guys, again could easily be prevented by adding a doorstop costing a fraction of the price of plastering the wall over and over again, but no this would be too beneficial for the clients saving them money is not the priority for them. Of course I find it difficult to part with what little money I make as it is when they cannot do their jobs competently and charge excessively for things of which I do not even understand sometimes, then come the letters the "admin" letters which are charged at x amount,the court letters which are charged at £200+ (different for different people from what I can see) then come the letter stating that the property will be blacklisted another £200+ baring in mind they charge each time a letter is sent out, that is nearly more than my actual mortgage! yet they seem to get away with this time and time again - if 99% of the people are calling you a crook then more than likely you ARE a crook, there has been evidence of this company bribing people to leave them 5 star reviews. When speaking to people in the relevant department mainly dealing with Heather, she was dismissive short and unwilling to help in anyway - for instance I spoke to her who advised me that if I get in touch within one month we can sort out a plan which i agreed to only to receive another letter 2 weeks after said call which stated that court proceedings will commence unless a payment plan is set up, I am starting to think these court letters are somewhat of a extra income for these guys now. Another strange turn is when I asked Heather to email me in writing about the plan in which we spoke about she was adamant that she did not need to, that a "note" would be left on the system - My response was "I have little faith in your company and find your company to be incompetent so could you please put it in writing?" To which she was adamant that she did not need to do. The Irony of this situation is that a plan was set in motion for the whole amount to be paid off within three weeks of receiving this letter so my question is what did they want me to do set up a DD for the full amount of which we spoke about paying off anyway? I just don't understand their logic, maybe she is just on some sort of power trip and maybe has had such an unfulfilling life that she has to get her kicks by messing around with other peoples lives? when the maintenance issues were brought to her attention her response was "This is not my problem, nor is it my department" this is the level of customer service you should come to expect. I am currently suffering from covid and do not have the energy or the income for them to be threatening me so I have grudgingly paid for the sake of my health.

One should appreciate that factoring is not an easy job. Getting money out of people who have got…read moreother priorities is difficult and if a factor instructs work they are liable to pay the contractor. Having said that few firms make a worse job of it than H&P. My advice is try your local housing association. They won't steer work to the guys they play golf with

Contrary to the rather harsh review from three years ago, my experience with Harvey & Co. has been…read morefar more positive. However, I am not an ex-tenant with an axe to grind. I deal with them in connection with mutual clients in respect of property maintenance. My firm neither employs, nor is employed by them. I deal with quite a few letting agents and some of their staff are just kids, who barely possess the power of speech. Many are quite disingenuous on the phone and lack the depth to manage property. Harvey & Co. on the other hand have proven time and time again to be professional and efficient in what they do and I wouldn't hesitate to recommend them. There are among a handful of letting firms in Glasgow whom I rate highly.

Unfortunately I've not experienced anywhere near good service from these guys! They operate from a…read morepretty run down office up 2 flights of stairs in the city centre, this should have given me my first warning about their professionalism but somehow i decided to trust them! Several neighbours were also tenents of the same company and experienced many problems with them. Now ive finally moved out and guess what...there are problems with the deposit! Apparently more cleaning is required....i moved out 3 weeks ago and this is the first ive heard of it. Well we shall wait and see what happens but dont worry I will keep you all informed!

Clyde property Shawalnds sold a 3 bedroom flat last week in mount florida Stanmore road for offers…read moreover 175k with the flat valued at 190k , which is about right. Now they are selling a 2 bedroom flat in the same close smaller and more dated than the flat they sold last week , for offers over 189k with the valuation 200k, how is this possible? Clyde should be investigated for this difference in price over 8 days, how is this justified .

Went to pick up application forms to apply for a property. I didn't hear the lady at the office…read morewell, so asked her for clarification. She clicked her tongue impatiently then told me what I needed to know. It was very subtle, but still very rude. I won't be filling these forms in. If you like one of the properties, just be aware that the staff can be quite rude.

I have found 1-2-let to be very helpful. I have let my flat with them for a few years now and…read more they have always kept me well informed. The staff are polite and considerate. When problems arose they have handled them quickly and efficiently. Tenants do not always look after the property, some leave early and sometimes rent is not paid. 1-2-let have always given me the help I need. I have always been able to reply on them. I would recommend this agent to others.

HORRIFIC! Several messages left for the 'manager' over 1 year over issues in the building and no…read morephonecalls returned. Customer service is appalling.

This tiny, white fronted shop could very easily be missed. In fact, I walked right past in despite…read morehaving the name and address written down in front of me. I'd like to think this was not me being especially dumb, but the shop front being rather inoffensive. No matter, this has been to date the only estate agent from which I have bought a flat. Indeed, up until the day I moved into my newly purchased flat I had no idea where this was. Rather worrying, I know. Anyway, I was working from 8am-6pm (8pm on Thursday) in two jobs, seven days a week for about a fortnight a few summers ago; to cover some lucky devil of a boss who'd left and not bothered to hire any extra staff. As you can imagine, this made it extremely difficult to continue my property hunt and I ended up doing most of it through an old (and quite smelly) yellow pages and the work's telephone. Therefore, I was ecstatic when a lovely woman from here called me up. She'd spoken to me earlier in the week and kept a hold of my details. Which - unlike many estate agents - she'd actually bothered to use when something matching my specifications came in. So, from my limited experience I would give this place a major thumbs up. They were very polite, helpful and managed to do everything over the phone. They also kept my details and actually used them. Additionally, they were also good enough to talk the seller into giving me an 8pm viewing on a rather nice June evening due to my hectic work schedule. Small, but perfectly capable of pulling punches well above their estate agent weight.