Contrary to the rather harsh review from three years ago, my experience with Harvey & Co. has been…read morefar more positive. However, I am not an ex-tenant with an axe to grind. I deal with them in connection with mutual clients in respect of property maintenance. My firm neither employs, nor is employed by them. I deal with quite a few letting agents and some of their staff are just kids, who barely possess the power of speech. Many are quite disingenuous on the phone and lack the depth to manage property. Harvey & Co. on the other hand have proven time and time again to be professional and efficient in what they do and I wouldn't hesitate to recommend them. There are among a handful of letting firms in Glasgow whom I rate highly.

Unfortunately I've not experienced anywhere near good service from these guys! They operate from a…read morepretty run down office up 2 flights of stairs in the city centre, this should have given me my first warning about their professionalism but somehow i decided to trust them! Several neighbours were also tenents of the same company and experienced many problems with them. Now ive finally moved out and guess what...there are problems with the deposit! Apparently more cleaning is required....i moved out 3 weeks ago and this is the first ive heard of it. Well we shall wait and see what happens but dont worry I will keep you all informed!

This company is downright awful. Paid a £100 deposit when I…read moremoved into my property in March 2016, which is due to be refunded when I moved out. The maintenance within the area was of a reasonable standard, but Speirs Gumley are interested in one thing MONEY. Listen they have no interest in you, though they might claim they will !! I moved out in July 2024, but the £100 deposit has been swallowed up by invoice charges. I have asked what invoice charges cover, but they won't answer this......or they can't. PLEASE STAY WELL CLEAR. Luckily I will never use these ( can't print what I want to call them) again.

Speirs Gumley are quite possibly the most incompetent company I have ever dealt with. They charge…read morethrough the teeth for managing the property and then fail to do so, not including commissions they are paid through insurance products. We have issues with our property, namely the roof, and they simply don't care, it has been ongoing for years and they are yet to resolve it. They take days to respond to any emails and when they do they just repeat the same nonsense.

Newton were my letting agency for 4 years while I lived in Battlefield, and all things considered…read morethey had been the best letting agent I had dealt with until then (and believe me, there had been a few dodgy ones). When I started my tenancy, I had been with Charles White Property Management, which was bought over by Newton and the staff transferred. My details and deposit information went over without any hiccups that I was aware of - the Safe Deposits Scotland scheme had yet to be rolled out at this point, so it was a bit of a concern. Pros - I would be informed in writing at the start of the year when inspection dates were, so there were never any surprises. - If I had a problem, I could usually reach someone that day - Out of hours plumbers were great. Cons - Communication and coordination between tenant, contractors and third parties involved in incidents need improved. Let me explain. The worst issue while I lived was the leak that was ongoing for several months. The leak didn't affect me directly, but it was seriously damaging my downstairs neighbours bathroom, which was under my kitchen which was once a bathroom! Several factors fed into this ongoing issue... the first was that several plumbers couldn't find the source of the leak. I had plumbers from the agency, plumbers from the factors, and environmental health had to get involved. I believe that the agency handled it as best they could. In the end it turned out there were leftover pipes containing water from my kitchen's former life. It required carpenters, plumbers and coordination between the factors and the letting agency. But at last, the headache was over!! During this saga, communication wasn't the best. They would tell my neighbour that plumbers were coming, possibly assuming she'd tell me, but I wouldn't find out about it until I was about to leave for work to find a plumber on my doorstep. And vice versa to my downstairs neighbour. So many wasted trips from the plumbers could have been avoided if we'd both been notified at the same time! This was a blip in an overall pleasant tenancy. All in, this is a fair and decent letting agent. You know where you are with these guys, and with flat inspections being a necessary evil for the tenant, it is especially useful to be notified in advance. More agencies should do it!!!

You know, I kinda feel like I need to knock on wood or do something else to prevent the karma…read moremonster from coming back and biting my ferociouly on the arse, but screw it, I'm gonna do it anyway. Letting agents are right next to people who fart in packed lifts on the 'you suck' scale, ceratnily considering that the majority of one/two star reviews on Yelp far outweigh the 3/4 star ones (something that is very rare on our nice wee site!). Now I totally get why that is. Some of these guys suck. Plain and simple. I've had friends who've been mightily screwed around by some places, to the extent that you wonder if it's actually a human being and not a heartless robot who's running the biz. Right, muttering over. Review time. I've heard people saying that these guys are sometimes slow to respond to calls. This claim has on occasions had merit, however on the whole, they are pretty damn prompt at getting things done and getting back to you on issues. In the main, they're pretty hands off in terms of visits, contact etc. If things look and sound happy, they seem to be quite happy to let you get on with things and be there if schtuff needs done. Me like. One of the main plus points i feel with these guys is the appointment of a specific customer service contact for each tenant. This means, for me, that I have a name and some one accountable for my requests. No longer does a question 'go missing' after being passed along the line! Me happy so far.

All I can say is that this has to be the most horrible Letting Agency I've ever dealt with…read more I paid my £900 rent every month before it was due yet when it came to getting my deposit back... they were nowhere to be seen. Everytime I called these guys I was told to put it in "writing". It took 4 MONTHS to finally get a reponse and this was only after threatening taking them to a Small Claims Court. I also didn't get my full deposit back... I am still waiting for a letter 5 MONTHS later to explain what they were deducting and also still waiting for a Gas bill as this was charged by Merchant Lettings and paid directly. They act really professional to begin with when they are trying to get your money but BEWARE... Not a member of the tenancy deposit scheme either! AVOID!

Iain pretty much hit the nail on the head with this agency. My flatmates and I have had a number of…read moreproblems dealing with Fineholm over the years. One such problem resulted in us talking to the big boss in the Glasgow branch as they had our account in hundreds of pounds worth of arrears that were never there in the first place; the threatening letters then stopped not long after. On another occasion we were informed our flat would be inspected at a specific time and date, so we stayed in and the guy simply walked in the front door to our hall way and then just walked straight back out again. Most folk would find this perfect, however we are on good terms with our landlord and felt it unfair that she was paying for a service that she was not receiving, so we called her and she duly complained. Fineholm then sent another rep for a rigorous inspection in which they tried to fine us every way possible - presumably for the inconvenience. Avoid if possible

AVOID THEM AT ALL COST. If I am allowed to leave zero stars, I would leave zero stars. They will…read moretry to rip you off your deposit for cleaning maintenance fees with an intial flat fee of 25. This is ridiculous. I left the flat in a clean state (swept and clean). They expect it to be in a state of a professional cleaner state e.g. everything bleach out or reverted to as though they were brand new. I had rented multiple places throughout London and have no issues at all as a tenant.

Dreadful factors, excessive charges, many unexplained bills, like maintenance for CCTV that is not…read moreeven connected, Waste Bin movement charges when the council should be responsible. Electricity charges through the roof (paying more for my contribution than I do for my flats electricity), but RPB had no idea about how lights were timed controlled. Would avoid or move-you only need more than 50 percent of owners to agree-set up a whatsapp group and vote to leave and give notice. Plenty better factors out there-we have halved our charges !! Poor communication, so many unanswered emails, incomprehensible bills, the list goes on and on.

Getting repairs done is a nightmare, takes months and multiple calls before anything happens…read more Still waiting for a window repair that I paid for in 2007.

DJ Alexander Glasgow have provided me with an excellent service from professional and sound…read moreinvestment advice to renting my properties very quickly and at rental levels above my expectations. I would have no hesitation in recommending them and will continue to use their services.