Great service here! Staff and manager are professional and know how to get a car or truck clean. Fast and efficient with free vacuums! Easy a good price! read more

Frank's Car Wash - Get in line! - Car Wash Near Me - Sumter, South Carolina

Excellent Service from beginning to end.....Very good wash and Clean result ... I used it for the First Time with a Pollen full car...Result was a Clean Shine Car without a Hint of Pollen.... read more

The bad is they never change that water that they wash your car down in the beginning so all they're doing is slapping dirty water across your windshield and your car before you go get it. And the guys that dry it they have dry it and they have clean your tires and I think they should have a spot out there where you can clean the inside of your car with sprays and and cloth and water to do your mats. I don't like leaving there and my car is not completely clean inside and out and I don't want to have to pay to get my inside cleaned I would like to do it myself read more

If I could put less than 1 star I would. Terrible. The young lady that takes the money was professional and helpful (she's the one star). Three "workers" at the entrance to the car wash. Only ONE was working. A young white kid was doing everything. The other two, an overweight white guy and the young black guy with a do rag were scrolling on their phones and texting the entire time. The heavy set white guy had managed to use the hose to spray off my wheels without even looking at them. The black guy did ZERO. Then my car went through the wash and the soap did not come out. I was told they would run it through again. From the conversation I surmised that this is something that happens a lot. It finally got out to the interior cleaning area. That was OK except that I paid for armorall tires and did not get it. In all I paid $42. and there is no way I will EVER go there again. I don't know who owns it now, but with Tidal Wave and Mod car washes in Sumter I am sure Frank's days are numbered. In closing; take away their cell phones and fire them if they don't want to work. read more

Very disappointed. Paid $35 for the Platinum inside and out but didn't get even a $10 job. Back hatch was never vacuumed, back window was almost worse than when we came in but worst was the center console. Never touched and still sticky and dirty. Need to find a new detailer. read more

Frank's Car Wash - Car Wash Near Me - Sumter, South Carolina

As you pull up to the car wash that have vacuum cleaners for you to get interior cleaned. Unfortunately, some of the units are more powerful than others. When you check in to get the car cleaned the service person is quick and courteous. When you drive through the tunnel and get your car washed there are LED lights that make the experience okay. When you finish the wash there are people waiting to dry your car. Not always the most reliable. They are hit or miss. The value for the wash is hard to beat. $20.00 for unlimited car wash a month is a great deal. read more

Just had my care wash. I wasn't satisfied. They didn't vacuum all the dirt out. The inside was not wipe clean. For $30. I think they should've done a better job. read more

Wow I should read the reviews before I came here. They were spot on. This process is inefficient and ineffective. Extremely slow and a waste of time. Tear down and make a parking lot. Extremely outdated. read more

Half ass job for a premium price. If you like your car this is not the place for you. Got home and had to hand wash because the car was still dirty. Kenny's is half the price and your car will not leave with bugs on it. read more

Pulled into Frank's Car Wash at approximately 4:15pm to receive Full Service. We were a bit confused when we pulled in that we needed to see the attendant on the side to chose which service we needed. The entrance was a bit cluttered with too much signage. The location was clean and had friendly employees on site. We spoke with Sabrina who was very helpful and explained everything. We picked the top service item - Fire Full Service. The nice gentleman cleaned our vehicle and did a nice job on the exterior and wiped down the interior. He advised us he was completed and we tipped and thanked him. We were ready to leave and noticed it had not been vacuumed which is part of the service. New Hampshire residual road salt was still present on the mats which was really the purpose for full service. He apologized and said he would take care of it. He did so and I thanked him. Upon leaving we noticed fingerprints on the door and glass. I took care of it with wipes and thought this visit was not the same quality my wife and I experienced last year. Maybe it was an off day. As cordial as the staff were they seemed to lack heart in the quality of their work. Three star rating - I would visit again though. Hopefully next time it will be much better. :) read more

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I should have read the reviews. I gave Franks yet another chance to disappoint and they hit it out of the park. Paid for premium service and tipped well to receive less than mediocre service and they weren't busy so no excuse for rush job. Completely missed the interior. Could have saved $35 and gone through the car wash at the gas station. Management was quick to respond, I will give them that but why would I take my car back?? read more

While I have usually received a clean car when leaving here, the process is very dysfunctional. If there are "full-service" vehicles in front of you, be prepared to wait. The last time I was there, I sat in line behind two cars for 25 minutes. The cars were receiving the full service option (vacuumed and detailed). As I finally entered the car wash, my car was moving along through the process until I realized that the car in front of me was stopped at the exit. There was no driver and I was about to hit the car. I hit my brakes and laid on the horn. Not only was I about to hit the car in front of me, the car behind me was about to hit me. Thankfully, with about 6 inches to spare, someone came running out and moved the car. Between the wait time and negligence, I highly recommend driving up the road to Tidal Wave. It's far more professional and even though there are long lines, it moves much quicker because they don't use a single lane for everything. read more

They did not do a good job cleaning my car at all, you should also get some people working there that actually look determined to do a good job. read more