Dryer went out last night. No heat. It's a Speedqueen so it's hard to find someone to repair it. In…read morefact I started looking for a replacement. Called 3-4 other appliance repair places with either no response or won't work on it. Called them and they told me they work on all brands. Sent out a technician right after lunch. He checked it out and told us the problem and what it would cost. Very fair price. Repaired in about an hour. Told us the cause and what we can do to prevent it from happening again. Definitely would be the first place I would contact for any appliance repair

was recommend by a friend and was so glad i listened! The technician Koby came out to fix my washer…read moreand was very efficient and friendly. Compared to other companies i was speaking with before i was very pleased with their prices, will be a loyal customer :)

Matt's Appliances in Lake Charles is amazing! The customer service is exceptional, and their…read moreselection of new and used appliances is impressive. I found exactly what I needed at a great price. Highly recommend!

the service was excellent. as soon as I pulled in someone was outside to help me find what I need…read more the prices are reasonable the people are friendly just a great atmosphere I will d be going back for anything else I need in the future

Our Kenmore wall oven started broiling when set to bake which would burn the food. I would reset…read morethe breaker, but the problem kept recurring. When I called Mr. Steward, he was familiar with the problem and sent out Jason, a former Sears appliance repairman. Jason pulled out the damaged part and spent some time trying to find a replacement part. He was finally able to locate a repair business in Austin that rebuilt the part plus a 2-year guarantee. Jason returned and replaced the refurbished part, and the oven works like new. As a new oven would cost several thousand dollars, I was pleased with the cost and the great service. Mr. Steward also gives first responders, Veterans and the military a 10% discount. I highly recommend Steward Appliance repair and will use them in the future if needed. Lanny Brown

The repair man misdiagnosed the problem wrong 2 or 3 times for my washer . When he got the…read morediagnoses correct he said it was his fault and he spoke to the office or manager and they would come back out as soon as the correct part came in & fix it no charge . My wife just got a text reminding her of our scheduled appointment today and that there will be a diagnoses fee and service fee. Do not use these people for house calls . I have been dealing with them for several weeks now , this is ridiculous .

I have a 2 year old refrigerator/freezer. My ice machine stopped working and I had Charles come…read morelook at it. He didn't even know how to push the reset buttom. I had to show him. Once he went through that he said it was an ice blockage in the water fill line. He ran a piece of wire that I had up the line and said it was fixed. Water never came out while he was here (10 mins max). He left after charging me $100.00 and still after several hours it didn't work. I called the next day and he said he would have to charge another $100 to come look at it again.

Our refrigerator stopped cooling and ofcourse was full of groceries ! needed someone QUICK !…read moreCharles answered on first ring , asked me a few questions , and came out within the hour. Explained several options for repair and cost upfront . Honest , worked hard and quickly ! Saved us money as we lost inly a half gallon of milk . Thank you so much !!!

Would give 6 stars if I could!…read more Fast response to my inquiry through Yelp, and then came the same day to check out our dishwasher that wasn't draining. I'd been meaning to replace our cracked garbage disposal for a while so asked if they could do that at the same time and "yes, no problem." Showed up on time and quickly found the issue with the dishwasher (piece of glass stuck) so he didn't even charge for that. Showed me how to fix it myself it it ever happens again, swapped out the disposal for a new one, cleaned up and was on his way. Super honest, friendly, reliable, and very reasonably priced. Not sure what else you'd look for in a repair company but we'll be using these guys again!

Awesome service, from the first phone call to completion of repair! Fair pricing! We have their…read morenumber saved for any future repair needs!

Again the need to justify your actions as well. First off…read moreyour not the only one that was in the military. Using that as your justification for this is an embarrassment. Yes you are correct in stating I already had the boot and you would not warranty it. That is a correct statement. I DID speak to you. The scheduled time was not by you but by the person that called. You however stated it would be done in at least 1-2 hours once started. You did say you could pull your tech from another job. You were told originally I had to leave by 4 when I called you to see why no one had showed up. Not go to work but to leave. I had taken off work to wait on the tech. It was just after 3 pm at the time of that conversation and it would take approximately 20 minutes to get to me. So it would not have been done before I had to leave. I wasn't risking having it taken apart then having to leave with it apart because I wasn't risking not going to be back for several hours. Price wise you stated nothing originally about a discount nor explained diag fees and etc. You were told up front make model and I had the part. I asked how long and how much. You replied with how long and price. Which is very comparable to others. Honestly it was a hair cheaper. 9 bucks cheaper with NO discounts from the other companies that quoted me. Yes he is correct I believe in my google reviews. Because thats all he can find under that name. Im not leaving a 5 star review for anyone because they answered the phone or did the job requested as they should. Now issues, or going above and beyond then yes I will leave a review. And again he did offer to pull a tech. He did state he would do that. However that was after our initial conversation and I told him I would have to find someone else because I couldn't wait. He called me back to tell me that. By then the timing was not going to happen and I definitely did not want a rush job. And as I stated before he nor the girl was rude in any way. I do believe he was professional in handling himself over the phone. ORIGINAL POST Does not schedule or communicate with clients well. Appt for 2pm. I had to leave by 430pm. Was told not a problem and will be done by then. Took off work half a day to wait. No show at time scheduled. Made contact 1 hr later after waiting on hold to be told tech is behind. No communication to inform me. Get told he can be there by 330. When setting up appointment I was told 2 hours and it would be done. Offers 20$ off to reschedule. Already lost 4hrs work to loose another 4 hours work to see if they show up again. 8 hrs for 20$. Insulting. Do not recommend using this company.

From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of Beaumont you can trust that our expert technicians will take pride in the cleanliness of their work. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always guarantee our work. Backed by the Neighborly Done Right Promise®, your satisfaction is our guarantee. Call us today for all your appliance repair service needs!

We had a very bad experience with Bubba's Appliance. They charged us $400 total to diagnose and…read more"repair" our refrigerator, but the issue was never fixed and returned within days. After taking our money, they stopped responding to our calls and we have been unable to reach anyone for a resolution. Based on our experience and similar stories from others in the community, this feels extremely unprofessional and misleading. Be very cautious before using this company.

Refund for ordering motherboard to repair our whirlpool dishwasher from June, 21 2025. (The day…read moreStephen Halbert stood in our house when the payment was made) If you want to settle this claim like an honest business owner refund the money & our business is over. Or have the professionalism to call my cell. I have ALL documents in hand to take to the Better Business Bureau tomorrow. I don't think we need to handle this that way. Just refund the $300.00 Corbin Halbert via PayPal so we can move forward & part ways. Aug, 03, 2025

I just had an AC unit installed. The Trouth employees were very knowledgeable and professional in…read moreall aspects of the installation. I highly recommend Trouth for all your AC requirements !

My family has used this company for years, over 4 different homes, spending thousands of dollars…read more We will be happy to send our money elsewhere. The constant mistakes from Trout's employees caused severe damage over 2 homes - photos provided for both. Getting Trout to make the necessary repairs was like pulling teeth, specifically because of Robert LaFosse and his lack of managerial experience. Excessive water damage was caused by Trout in the attic, which required the entire ceiling to be repaired/repainted. The public deserves to know the reputation of this company, the hassle they will cause you, and the stress they will bring to your life by refusing to own/repair their mistakes. They will deny involvement, drag out the process, try to cut corners, or skip out of the repair entirely. There are so many other HVAC companies in the area, there's no need to risk the need for repairs when choosing one.