Always responds quickly when my AC needs serviced. That is always appreciated! Started with them…read moreearly in the pandemic, always gets the job done! They've replaced parts, they've replace the outside unit when necessary, & they've done service checkups. Good people, good company!

Quick service and very affordable! Very quick to get out to your house without waiting days for a…read morerepair.

chose this company specifically because their Google listing advertises free estimates. I could not…read moreafford a service call fee, so this was a deciding factor for me. The HVAC technician came to my home under the understanding that this was a free estimate. After the visit, the technician called and quoted me $429 to check the leak and cover labor, stating that everything else would be covered under warranty. Based on that explanation, I agreed and paid the $429. Shortly afterward, I received an emailed estimate for an additional $2,437, on top of what I had already paid. This was never clearly explained beforehand and felt extremely misleading. When I called the company, I spoke with Drake, who was polite and professional. However, I was disappointed that the manager would not speak with me directly. I could hear the manager instructing Drake on what to say instead of addressing my concerns personally. I was later told that the charges were for a service call and the equipment used to find the leak. While I now understand that a service call and a free estimate are not the same thing, that distinction was not made clear prior to confirming the appointment. Customers should be explicitly informed of any charges before a technician is dispatched. This experience was frustrating and disappointing, and I feel misled by the company's advertising. Transparency is critical, especially when dealing with costly home repairs. The manager, Brandon, later called and stated that after reviewing the recorded call, he understood where the confusion occurred. However, the only resolution offered was to credit the $429 back only if I proceed with the repair through their company. I do not believe this is an appropriate or ethical way to handle the situation. A refund should not be conditional, especially when the confusion stemmed from unclear and misleading communication. For transparency, I was informed that calls are recorded. What I found concerning is that the call had already been reviewed before I even formally raised my complaint, which suggests this is not an isolated issue. Based on my experience, I would strongly advise others to proceed with caution when considering this company. The owner promised to send me the recorded call of where I misunderstood but once he saw my review he called me to argue with me about the review and said he will no longer send the recording. I promised him that if he sends me the recording and I am wrong I will remove my review but he declined. Which proves my Point that this was intentionally done.

Happy with service. Technician John was very friendly and serviced my upstairs unit and explained…read morehis findings and what all he did. Big Fish communicates well with customers on scheduling and calling before they arrive.

If you need an Air conditioning company in the golden triangle...there is only one place you should…read morecall! That place is REED AIR SERVICE COMPANY. I have been having trouble with my HVAC system for over 2 yrs now. I have had over 4 different well known air companies look at it, but no one fixed the problem. Reed took care of it. My air went out on Friday night and someone came out that evening. They had to put in a new part and they fit me in...their very busy schedule as soon as they got the part in. They were concerned as I was... about the comfort of my 88 yr old father. The crew was very professional and knowledgeable. A big thanks to tbe owner Wendy, and her daughter Carly for fitting me in the schedule. I deeply appreciate everything they did for us!!

Great company. The gentleman (John) that came out was excellent, explained everything very well…read more And even answered questions the next day when we called him. Very happy with service, price and workmanship. Very customer friendly and great service.

We phoned Innovative Air Solutions for help with AC repairs on a Tuesday morning. We were told the…read moreearliest available time was the next morning. To our surprise we got a phone call less than two hours later saying they could get to us within the hour. Our good luck was due to a cancelation. The technician, Riley Martinez, phoned prior to arrival and had made all repairs within an hour. The total cost of repairs was more than reasonable. I would definitely recommend IAS.

We recently had some repair work done to the A/C system inside and under our home. Abraham,…read moreGerardo, Dusty, Eloy and Ashla were essential in diagnosing our problem and making sure it was fixed properly. I was happy to see that IA stands behind their work.

I have a 2 year old refrigerator/freezer. My ice machine stopped working and I had Charles come…read morelook at it. He didn't even know how to push the reset buttom. I had to show him. Once he went through that he said it was an ice blockage in the water fill line. He ran a piece of wire that I had up the line and said it was fixed. Water never came out while he was here (10 mins max). He left after charging me $100.00 and still after several hours it didn't work. I called the next day and he said he would have to charge another $100 to come look at it again.

Our refrigerator stopped cooling and ofcourse was full of groceries ! needed someone QUICK !…read moreCharles answered on first ring , asked me a few questions , and came out within the hour. Explained several options for repair and cost upfront . Honest , worked hard and quickly ! Saved us money as we lost inly a half gallon of milk . Thank you so much !!!

Contacted them on a Friday. Was told they would meet with me on a monday. No call, no show. Guess…read morethey don't need the business..

All Rite helped me with some electrical work needed at my old Beaumont home I'm renting out. They…read moregave me great advice that the A/C unit was causing problems, which turned out to be spot-on. Great communication over the phone, friendly folks and a very reasonable price. I hope I don't have electric trouble again any time soon, but I know who I'll call...

They will lie to you to try to get you to buy a bigger package deal. They didn't fix what they were…read morepaid for .

Great Company...Our technician, Ricky, was very knowledgeable and thorough in his work. Also very…read morehonest and didn't try to push a product (Was looking at getting a new indoor/outdoor unit, but was advised that replacing the duct work would solve the issues I was having)...The work was done in a very prompt, professional manner and the issues have been 100% resolved. Highly Recommend this company!!

Called whitetail to repair another contractors mistakes which no craftsman like to do they were…read morethey were polite ,considerate die excellent work for a fair price and would not accept payment until I was satisfied . I can not rate them high enough .