We have used this company on several different occasions. Perfect Air is the only company we will…read moreuse from now on. They have been friendly, professional, knowledgeable, punctual and offer very reasonable pricing. My AC system is not a straight forward system, so it took these guys a bit longer to figure out just exactly what the problem was. But they stuck with it, and didn't try to blow smoke up my butt with all kinds of technical terms and explanations. Once the issue was diagnosed, an estimate was provided very quickly, and we were given several different options, including financing. Overall, the best AC company we have ever dealt with. Would HIGHLY recommend this company!

We phoned Innovative Air Solutions for help with AC repairs on a Tuesday morning. We were told the…read moreearliest available time was the next morning. To our surprise we got a phone call less than two hours later saying they could get to us within the hour. Our good luck was due to a cancelation. The technician, Riley Martinez, phoned prior to arrival and had made all repairs within an hour. The total cost of repairs was more than reasonable. I would definitely recommend IAS.

We recently had some repair work done to the A/C system inside and under our home. Abraham,…read moreGerardo, Dusty, Eloy and Ashla were essential in diagnosing our problem and making sure it was fixed properly. I was happy to see that IA stands behind their work.

Outstanding service. Very quick and efficient. Incredibly professional and personable all at once…read more Everyone from management to the technicians to the people calling me back communicated every step of the way with text messages, phone calls, and emails. Explained everything thoroughly and quickly solved air-conditioning problems in the attic. Best experience I've ever had with any air conditioning company. Period. I cannot recommend them enough. In three years, I have had to call them out maybe three times. Most recently in the heat of the summer to work in my attic other businesses should take note of how reliable, efficient, effective, professional, and accountable, everyone is at Dodd.

After an disappointing service call with another company from Beaumont, I decided to try a smaller…read morecompany that had been around a long time. On BBB site it said Dodd's had been around since 1985 so I chose them. The tech came out and found the problem the first tech missed. (First tech just suggested I get my evaporator pulled and cleaned for a very high price.) It was a bad relay causing my heating element to come on when the AC was on. Topped off my Freon level and explained that, while my evaporator coils were dirty, they also leaked, so it wasn't worth cleaning a 10 year old unit. My AC works like normal again, but before he left I got a quote for an entirely new inside system. Fair price, I'm going to call them again soon to have it done. Highly recommend giving Dodd's a chance, see if you end up as pleased as I did with the service.

If you need an Air conditioning company in the golden triangle...there is only one place you should…read morecall! That place is REED AIR SERVICE COMPANY. I have been having trouble with my HVAC system for over 2 yrs now. I have had over 4 different well known air companies look at it, but no one fixed the problem. Reed took care of it. My air went out on Friday night and someone came out that evening. They had to put in a new part and they fit me in...their very busy schedule as soon as they got the part in. They were concerned as I was... about the comfort of my 88 yr old father. The crew was very professional and knowledgeable. A big thanks to tbe owner Wendy, and her daughter Carly for fitting me in the schedule. I deeply appreciate everything they did for us!!

Great company. The gentleman (John) that came out was excellent, explained everything very well…read more And even answered questions the next day when we called him. Very happy with service, price and workmanship. Very customer friendly and great service.

chose this company specifically because their Google listing advertises free estimates. I could not…read moreafford a service call fee, so this was a deciding factor for me. The HVAC technician came to my home under the understanding that this was a free estimate. After the visit, the technician called and quoted me $429 to check the leak and cover labor, stating that everything else would be covered under warranty. Based on that explanation, I agreed and paid the $429. Shortly afterward, I received an emailed estimate for an additional $2,437, on top of what I had already paid. This was never clearly explained beforehand and felt extremely misleading. When I called the company, I spoke with Drake, who was polite and professional. However, I was disappointed that the manager would not speak with me directly. I could hear the manager instructing Drake on what to say instead of addressing my concerns personally. I was later told that the charges were for a service call and the equipment used to find the leak. While I now understand that a service call and a free estimate are not the same thing, that distinction was not made clear prior to confirming the appointment. Customers should be explicitly informed of any charges before a technician is dispatched. This experience was frustrating and disappointing, and I feel misled by the company's advertising. Transparency is critical, especially when dealing with costly home repairs. The manager, Brandon, later called and stated that after reviewing the recorded call, he understood where the confusion occurred. However, the only resolution offered was to credit the $429 back only if I proceed with the repair through their company. I do not believe this is an appropriate or ethical way to handle the situation. A refund should not be conditional, especially when the confusion stemmed from unclear and misleading communication. For transparency, I was informed that calls are recorded. What I found concerning is that the call had already been reviewed before I even formally raised my complaint, which suggests this is not an isolated issue. Based on my experience, I would strongly advise others to proceed with caution when considering this company. The owner promised to send me the recorded call of where I misunderstood but once he saw my review he called me to argue with me about the review and said he will no longer send the recording. I promised him that if he sends me the recording and I am wrong I will remove my review but he declined. Which proves my Point that this was intentionally done.

Happy with service. Technician John was very friendly and serviced my upstairs unit and explained…read morehis findings and what all he did. Big Fish communicates well with customers on scheduling and calling before they arrive.

Great people starting from the initial phone call with Connie all the way thru to Donnie the…read moreplumber. Great service and resonably priced. Best part was Donnie had done work on my parent's house in the past and knows it well.

Wonderful service. They came when they said they would, charged what they said they would and…read moredidn't leave a mess behind. Best plumbers I've ever used! Only A-1 from now on.

Great Company...Our technician, Ricky, was very knowledgeable and thorough in his work. Also very…read morehonest and didn't try to push a product (Was looking at getting a new indoor/outdoor unit, but was advised that replacing the duct work would solve the issues I was having)...The work was done in a very prompt, professional manner and the issues have been 100% resolved. Highly Recommend this company!!

They will lie to you to try to get you to buy a bigger package deal. They didn't fix what they were…read morepaid for .

It's not often you find air conditioning people who actually help you. One very hot day last August…read moreour system froze up. I called Thompson because their store used to be near my grandma's house. I talked to two very nice people there and one of them came right out. He checked and found out that the unit was alright and a clogged filter caused the problem. My wife and I are elderly and disabled and he said the visit was "on the house." We insisted on paying him $50 and he didn't really want to take it saying they would take care of us. Don't expect the same if you need someone. But for good quality work with pleasant guys who are very air, call Thompson!!