I'm not one to do reviews, but I've had the most disgusting experience with Franklin/Millis driving school. I went to their parent class where the instructor sat in the corner in the front row behind a table with her back to us. It took me a minute to figure out where the voice was coming from. I asked for clarification about something and Edda, the instructor said, "ok, let me talk slower" Really? I wrote the company an email that evening asking if they could call me. I wanted to know if all classes for the children were taught with instructor speaking with her back to the class and if Edda was going to be teaching the whole week. I received a phone call from Caren (she runs the office and is absolutely wonderful and helpful) and she made me feel better. Then I received a phone call from Eunice (I believe she is the owner, but she wouldn't admit it) she didn't make me feel comfortable, but we agreed that my daughter would try Saturday's class to see if it was a fit. And, I thought all was well. I dropped my daughter off at the school for her first class and when I got home, I noticed an email that was sent at MIDNIGHT, on the day of first class, telling me that my daughter wasn't welcome, because I made a concern and they were going to avoid a chance of me complaining again. They told me they were refunding my money. I emailed them and told them that my daughter was already sitting in class. I later received an email telling me that they would be refunding my money because I voiced concern and they wanted to avoid it happening again. I explained that my daughter had enjoyed the first class (as much as a teenager can enjoy being in class on a Saturday!) and that we wanted to finish out the classes as planned, but they kept sending me emails saying, since I had the nerve to voice my concerns (I'm paraphrasing here, but this was the general gist) that my daughter wasn't welcomed. She now has to switch driving schools and re-do the first 6 hours. What could have been easily resolved Franklin Driving School has turned it into sour grapes and caused my daughter (and me) undo and unfair stress. I've never experienced such unprofessionalism in my life. I even apologized for complaining to try to calm things down so my daughter could just finish out the final four classes. They dug their heels in and told me I should "take responsibility for my actions" --meaning I shouldn't have voiced my concerns. If you are unsure at this point, I do not recommend this school. read more