Excellent service from all staff. Went above and beyond expectations. Thank you guys! Stay safe.read more

Obviously it stinks having to write a review of a collision place, but I'll tell you what -- if you…read moredo wind up needing collision service for your car, go with these guys. Highly professional outfit, which can be rare for auto mechanics. Everything is computerized and organized, they interface with your insurance directly, and my car was done in a week, and at the exact time and date they told me -- a minor miracle for auto repair! They even washed my car and wiped down the inside! The office was clean and organized, the reception person was great at her job and was more than happy to help out understanding insurance stuff, and my car looks good as new. I also appreciated the info they gave me on how to care for the repaired areas, because I didn't know you couldn't get a regular drive thru car wash for 90 days after the work! 100% recommend.

Tony is the most reliable and skilled mechanic I've ever had work on my car. Oil changes are done…read morefor less than any other place. Whenever I have a problem, it gets fixed quickly and for a reasonable cost. They communicate the work to be done promptly and there's never any unexpected or unreasonable costs.

I had a great experience getting my car detailed and oil changed here. They were extremely…read moreaccommodating and did a fantastic job. My car was impeccable after they cleaned it. They went above and beyond and truly made my car like new, and my car was filthy inside and out. They were extremely nice throughout the whole process too.

Great people, very fair costs on all fronts. Had my truck rustproofed for about $190 and is a lot…read moremore comprehensive (and a lot more reasonable, a LOT) than you'd get from a local competitor and also does annual maintenance follow ups. Will be a while but will actually bring my wheels here once my warranty is up for any work that needs to be done as well. A++

Once again, I found myself at the doorstep of this GREAT SHOP!…read moreBravo to Diane, Kerri and Ron. They all dropped what they were doing to assist me with a new nagging car issue and got me on my way within an hour. I thank you all for your time, efforts and service with a smile. Sincerely, Paul E Clapper

I have been to Rick's many times throughout the years, he is not only great at auto body repair…read morebut also a great person.

Best garage I've ever been to. Each interaction I had - in person and over the phone - was so…read moregreat. Jake was straightforward, efficient, and knowledgeable. He even remembered I went on vacation to the Adirondacks. I needed help with a dent in my car and now it looks like it was never there, plus the cost was lower than I'd expected. Also, Jake patiently helped me with a paint peeling issue (Honda recall) and finished everything a week earlier than I'd expected. As a female, I've mostly had negative experiences at dealerships and garages, and I am happy to report that Rick's Garage is super customer-friendly.

Had my car towed here after being in car accident. They handled most of the paper work for other…read moreinsurance company to pay. Car rental came there to pick me up and I WAS THROUGHLY SATISFIED WITH REPAIR ON MY CAR. All the paint job matched beautifully and Justin and his Dad were very tolerant of me checking on progress etc

Good communication. Loaner vehicle available. Faster turnaround time than even just getting the…read moreestimate from the shop that my insurance company recommended. Great work quality. Prices seemed reasonable. Excellent value overall

The company was great from the beginning all the way through. Communication was amazing, it was a…read morechallenging repair, but I always knew what was going on. I got a phone call or text every day. Im 250 miles away, since this is my daughters car. The replacement part was defective, and they complex repair needed to be re-done. Again communication was stellar this time too. I highly recommend K &C for repairs. Thank you to all involved!!

This entire company was great to me from start to finish. Smbdy ran a light n smashed my brand-new…read morelease, like a pumpkin. I couldn't get in touch w anybody, therefore, the tow guy offered to bring me home! Way out of his way. Then! The body shop guy (Tom?) Turned out to be very honest - really genuine seeming; informative. They cleaned and detailed my car, like crazy! It hasn't ever looked n smelled so well. Not even straight off the lot, I promise! Def go there if U hv an accident in Syracuse area. A+++++++++++++

I unfortunately had some minor body damage to my car and had to drop it at the shop. The staff was…read moreso accommodating. Firstly, I was impressed with the efficiency of the drop-off system. The rental car meets you right there, and you are in and out super quickly. They text you updates every couple of days, but the staff was patient when I called in between with questions.I had some extenuating circumstances that made me have to make some special arrangements, and the staff was absolutely great about it. Shout out to Nick, for being super patient and understanding and making the admittedly stressful and unpleasant circumstance much easier! The work was done as promised and my car looks and drives great now.

From the owner: Minimal Disruption To Your Life. A Dedication To Outstanding Customer Service. Flawless Repair…read moreQuality - Guaranteed For A Lifetime (for as long as you own your vehicle). At every Gerber location our helpful collision pros can handle every detail of your repair and strive to get you back on the road as quickly as possible, confident your car looks and performs like it did before the accident. One of the fastest cycle times in the industry means you get your car back sooner! We'll deal with the headaches of insurance paperwork processing. We'll arrange for a rental vehicle to be ready when you drop off your vehicle for repair. Our twice-weekly update phone calls ensure that you'll always know exactly what's going on with your vehicle. If you prefer email or text, we'll provide your updates that way. Interest Free Financing Options: Need your vehicle fixed now but don't have the money available to pay for repairs? Gerber can help by offering 6 month interest free financing. Collision Repair: Services include auto body & bumper repair, scratch & dent removal, frame straightening, paint repair, & paintless dent removal. Our skilled technicians repair all vehicle models and all repairs include a Nationwide Lifetime Warranty. With over 80 years of experience, we are your full service auto body shop. Auto Glass Repair/Windshield Replacement: Our services include windshield replacement, chip and crack repair. Mobile service is provided at no charge.

Johnny and his wife had been detailing my husbands car for a while now. He even repainted the hood…read morewhen it needed to be done. This is now his go-to detailer. We found him to be very reasonable for the quality of work he does. Also, this winter he sprayed the undercarriage of my husbands car. I highly recommend him.

Very professional, and timely. No gimmicks or hidden fees. I had concrete acid stains on the car…read moreand they were able to remove it at a very reasonable price. Happy with the service.

$385 in cash or $415 for card after your car is towed on the worst blizzard day of the year,working…read morewith the city to rip people off!

Most honest body shop in Syracuse area. John and Tomlin are responsive and shop has great service…read more Been going here for 30 years.

Absolutely amazing customer service. These individuals are so kind and helpful and truly take the…read moretime to ensure you are cared for. Not only did they make the insurance process easy and explained it to me, they kept me in the loop everyday on my car. They also cleaned the interior of my car! It's like the car was brand new again.

it's such a relief to find a dependable body shop I can trust with my car. Not only was everyone up…read morefront, honest and communicative but my car was returned cleaner than when I dropped it off. You would never know my car was even damaged. I'm very grateful for Alan Byer Collision. It really gives you piece of mind to track the progress online and via text. A++