Cancel

    Open app

    Search

    Frankie's Philly Steak

    2.9 (31 reviews)
    Open 10:00 am - 12:00 AM (Next day)
    Updated 2 months ago

    Order Frankie's Philly Steak Takeout or Delivery

    Frankie's Philly Steak Photos

    You might also consider

    More like Frankie's Philly Steak

    Recommended Reviews - Frankie's Philly Steak

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Gyro without Onions/Tomatoes - BUT made WITH onions & tomatoes
    James G.

    This restaurant is a TOTAL SCAM - it's outrageous that I even have to post this review. Wednesday night I ordered takeout ($78 worth of food) only to get home with items missing and our order messed up! I contact the restaurant immediately to alert them to their mistake. MOST restaurants, or real authentic businesses would take ownership of their mistake. NOT this place. In fact, the lady on the phone not only ignored me as I was talking (she was talking to other people) but refused to assist me by telling me there was nothing she could do. We were without a sandwich, another sandwich was made incorrectly, and we received the wrong appetizer. After numerous phone calls, since the lady kept hanging up on me, they eventually agreed to remake the part of the order that was missing and made wrong. Someone was on the way to pick it up for us - since they wouldn't deliver the missing items to my house. However, upon arrival to pick up the remade items and missing item - they were told they had to PAY for it again! It was because we didn't return the food that was made wrong - and the food we were missing!!!! How can you return missing food??? Obviously, this sent the entire transaction into a downward spiral - since after asking for a Manager several times and being told they were NOT in at the time, the phone was passed to one of the line cooks who impersonated the Manager. (how convenient the manager wasn't in, but he just showed up in a matter of seconds!) The "real" manager called me back later - only to argue with me on the phone because I wouldn't bring our order back so they could exchange it for the correct order. This "manager" gave me the number of who he says was the "owner", also someone who doesn't exist! Eventually contacting this business via FB, I was assured the real owner would call me back. The "real owner" did in fact call, and promised me a refund, but then when trying to collect by meeting with them at the restaurant, they blocked my number and now the FB messaging conveniently doesn't work. They won't even answer my call because I'm sure they blocked my number at the restaurant as well. WHO runs their business this way? WHY is this okay? $78 for food that wasn't correct and missing. This place will NEVER see my business again. In fact, a report is also being filed with the BBB on their service and deceitful tactics to get rid of a disgruntled Customer.

    Buffalo Chicken on Pita
    Jeanette S.

    This was our first time in Frankie's. They have a huge selection which all sound fantastic. My husband ordered the Gymshoe Sandwhich with fries. He thought it was pretty good. I had the Buffalo chicken sandwich but I wanted it on Pita. They said they had to charge $1 extra. Ok whatever. I also grabbed a strawberry cheesecake since I'm a huge cheesecake fan and taffy apples for my son. We get home, unwrap it all and it looks good. The food was hot, smelled good, etc. However, the chicken was cut into big chunks and it was over fried. It looked more appealing then it was. I was pretty disappointed. The service was so-so. No one smiling or greeting you. They weren't outright rude, but def not outgoing or friendly. The restaurant did seem clean, so that was a plus. I prob would try it one more time just to give it a second chance.

    Mushroom Philly Steak
    Michelle L.

    Frankie's is a small spot in Hammond Indiana. I had passed by on a number of occasions with the plan to stop in. Well I stopped in Saturday. They have a pretty extensive menu, which made it kind of hard to choose, however, I narrowed it down to a couple of Philly's. I had the mushroom Philly, which was delicious. The only drawback was the underside piece of the Philly was super hard. I could only eat the meat and the top part of the bread. As for service, it was adequate. I wasn't expecting much in terms of super friendly service. Nonetheless, if they can get the bread on point, I recommend the mushroom Philly.

    Nice lil seating area with booths and 2 big TVs. Smells very clean.
    Genevieve K.

    I've ordered a few times now from this place and guys, it's just not good. The quality is severely lacking. Don't get the hot dogs, ever. They are virtually flavorless and greasy. The Philly sandwiches are just okay. Same with the soup, which they got the order wrong anyway. Fries, too. Meh... mediocre at best. Everything just tasted prepackaged, frozen. They don't even make their own dressing. No house dressing. No homemade ranch. Everything is in a packet. I'm really surprised they're actually still in business. I'd rather eat at the old Subway that was in this location previously.

    Gyro - without onions and without tomato. Except they are there.
    Deanna G.

    Was literally just ripped off by this place. My brother placed a large order for pick up and i was driving to meet him from chicago. They forgot my chicken gyro. So he calls to say that it's missing and the regular gyro was smothered in onions (requested no onions). So i go out of my way to stop to pick it up. They tell me that I need to bring the food back to get replacement. Um; we didn't get the chicken. Then they told me I had to pay for it again and request a refund from manager. I didn't stop at my brothers first so I don't have the gyro; offered a photo. They weren't interested. I asked again just for my chicken, they demanded i pay so I left and went to White Castle. Upon arrival my brother calls more to complain. In addition the fried okra was actually cauliflower. So at this point all food is cold. It's 8pm, I've already been driving 3hours and they want us to bring all of the food back for any refund. My brother has now requested a full refund including his tip due to terrible service. Also declined. So here we are. My brother trying to get ahold of owner; extremely displeased. Please see photos below for additional proof.

    Philly cheesesteak with sports peppers

    They're food is great BUT now it's like your paying for a 4 star meal but only receive a kid size meal. I ordered a Philly cheesesteak with sport peppers and received a sandwich with nothing but Bread and cheese the meat was BARELY there!! I paid $10 for bread and cheese that's so unacceptable and then if you try ordering over the phone they don't give you their undivided attention they end up messing up your order and blaming you for it, when in reality you carefully talked over the phone and told them what you wanted. I don't see myself coming back here if they're not going to sell the food they have posted in the pictures!

    Menu
    Steve C.

    My third time here and once again the fries were better than the sandwich. I had the Italian beef and they need to either fix it or take it off the menu because it is not good. The beef is gelatinous like Arby's beef, And you should definitely call ahead your order. I will however go back because they have a large menu and I do want to try other things. Hopefully I can find out what they really do best, but it's not the beef

    Original Philly Steak with peppers

    See all

    Photo of Mark S.
    1
    12
    18

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0
    Photo of J A.
    0
    1
    0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of X O.
    1
    18
    5

    10 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 2

    7 months ago

    Probably the worst turkey sub I have ever eaten. I took one bite and threw the rest in the garbage.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 4
    Thanks 1
    Love this 0
    Oh no 3

    9 months ago

    Business owner information

    Photo of Frankie H.

    Frankie H.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 5
    Thanks 1
    Love this 2
    Oh no 0
    Photo of Deanna G.
    226
    31
    42

    4 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 1
    Photo of Dani N.
    146
    5
    3

    2 years ago

    Great and friendly see u e. Very personable and helpful! Communicated wait times and confirmed online order detail. Great customer service.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Kl A.
    177
    61
    36

    2 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Steve C.
    1
    188
    63

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ted B.
    0
    55
    4

    5 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Arthur S.
    12
    30
    42

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Love this place. They have the best food in Hammond. My favorite is the Frankie Philly

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    y'all this is the best food place since I been in Indiana!! good service as well !!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    First time trying Frankie's. Friendly staff, great philly cheesesteak sandwich. Kids loved them. We will be back.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Frankie's Philly Steak

    You might also consider

    Jodi's Italian Ice Factory - Medium strawberry and creamy coconut

    Jodi's Italian Ice Factory

    4.5(194 reviews)
    0.2 mi
    $

    Today I ordered dinner from Jodi's in Hammond. The online ordering was cool. Everything thing else…read morewasn't. When I arrived the cashier initially couldn't find my order in the system but after a lil detective work it was located. Even though it was a 20 min drive from the time I ordered my food to when I arrived. Add on an extra 10 min because I placed a phone call. So that's 30 min time that's elapsed since I ordered. I still had to wait an additional almost 20 min before I received my order. Mind you, I was driving from O'Hare airport. To Hammond, Ind because I think that's highly of your sandwiches. Then onward to the city of Chicago, the 100's to be exact , as my final destination. When I finally get home I'm definitely ready to eat but to my disappointment I couldn't even indulge like I was anticipating. I ordered two med mixed ( stark and chicken ) Philly sandwiches. Each with different toppings. What I got was two chicken sandwiches that looked like complete slop and were so messy they couldn't even be picked up to be eaten. So fk'n angry, pissed and most importantly hungry! Is a lil order accuracy too much to ask for?? I live entirely too far to drive back out there to rectify this problem. So that's why I'm here. I tried calling to speak to someone but I was out on hold. So if I can't complain to them directly. I'll complain to yall! S/N they just hung up after keeping me on hold for over 15 min. S/N I tried to eat this BS and it taste how it looks....slop. No seasoning. His globs of crap in some bread that reminds me of some cheap toilet paper. Can't hold shit! S/N the fries were good though. Now I wanna check out the sweet steak. I really like your food but you guys really dropped the ball tonight and I'm real upset about that. I had been looking forward to these sandwiches since the idea popped in my head while watching the bears game this past Sunday

    Yummy Italian Ice, steaks & hoagies. I travel to get my Italian ice fix & they never disappoint. It…read morecould be updated a bit & spruced up especially with the money they're making because they stay packed. I enjoy them year round their food is awesome!!!!

    Photos
    Jodi's Italian Ice Factory
    Jodi's Italian Ice Factory - Classic Philly Cheesesteak - regular size with mushrooms & green peppers

    Classic Philly Cheesesteak - regular size with mushrooms & green peppers

    Jodi's Italian Ice Factory - Outside of Jodi's in my 1979 Cadillac coupe Deville

    See all

    Outside of Jodi's in my 1979 Cadillac coupe Deville

    BigCity Cheesesteaks

    BigCity Cheesesteaks

    3.3(63 reviews)
    1.5 mi

    I ordered yesterday, 3/28 and I wanted to leave this review because I genuinely had a great…read moreexperience, the customer service was on point. I believe it's important to acknowledge when businesses take feedback seriously, make improvements, and prioritize their customers. I'm excited to share my thoughts. We ordered the 25 wings and gyro fries, and everything was incredibly fresh. The wings were a great size, cooked perfectly, and they didn't skimp on the gyro meat for the fries, definitely worth every penny. Beyond the amazing food, the atmosphere is just as impressive. I truly appreciate seeing the owner involving his young sons or nephews in the business, teaching them the value of hard work. One of the young men even helped me to my car and was so polite, it was a great experience all around. I'll continue to spread the word about BigCity Cheesesteak and will definitely be back for more!

    I got two sandwiches and an order of fries for carryout. The sandwich I got was good, and my friend…read moreenjoyed his, but neither were what we ordered. And the fries were also wrong (I ordered gyros fries and they gave me cheese fries). Why didn't I call and ask them to correct it? Because the lady at the register was rude and unfriendly and I didn't event want to bother. They charge an arm and a leg and then mess the order up. This place went downhill fast. I miss when they were over by Menard's and got things right. Welp... no more of this place for me.

    Photos
    BigCity Cheesesteaks
    BigCity Cheesesteaks
    BigCity Cheesesteaks

    See all

    Capriotti's Sandwich Shop - Our amazing Capastrami is waiting for you!

    Capriotti's Sandwich Shop

    3.6(58 reviews)
    8.2 mi

    If i could leave zero stars... that's what this would be. I went in to the sandwich shop at 8:12pm…read more The shop closed at 9pm. My husband and I waited at the counter, ready to order for several minutes. Two team members were cleaning up, had ALL chairs up, and looked as though they were cleaning the cold condiment area. Never once were we acknowledged. Had we walked in 10-15 minutes prior to closing, fine. But 47-48 minutes prior to closing? Absolutely-freaking-not. We walked out. I visit this location regularly, but will never go back to this location or any other Capriottis again. I picked up the GMs business card and attempted to leave a message but the team members (who had no time to serve us) certainly had time to pick up the telephone. General Managers Name: Sara Henry Location: 902 Roby Dr. Hammond, IN 46320 I dont have names for any team members because they NEVER approached, greeted or attempted to take our order. DO BETTER!

    This place has fallen off. It use to be my favorite sandwich place. Today, our sandwiches, which…read moreare suppose to be hot, were all cold with a gross amount of wet slaw. I ordered pastrami and they gave me cold, unseasoned roast beef. We had to go back because they forgot something in our order. 2 weeks ago, I ordered through their site on Door Dash. Half my order was missing. They blamed it on the poor DoorDash person, but I'm now convinced that the restaurant didn't pack all of my order. The stores excuse for not fixing it was "my general manager isn't here. I'll have them call you tomorrow". Still haven't heard back. I will never go back to this location.

    Photos
    Capriotti's Sandwich Shop - Hungry yet?

    Hungry yet?

    Capriotti's Sandwich Shop - Thanksgiving in every bite!

    Thanksgiving in every bite!

    Capriotti's Sandwich Shop - Leave to work to us and let us cater your event!

    See all

    Leave to work to us and let us cater your event!

    Frankie's Philly Steak - cheesesteaks - Updated May 2026

    Loading...
    Loading...
    Loading...