I'm very upset about the service I received. I've order buffalo party wings in the past and they…read morewere a good size not too small not extremely large. Yesterday, I decided to order the party wings after ordering them previously on Saturday the day before Father's Day which that day I was satisfied with my wings. Now Tuesday, total different experience I asked for my wings fried hard which they were not. They were chewy/gummy. The wings were huge. Not the same size as they were Saturday and this time I order 20 the first time I order 6. I called in to inform them about my previous experience compared to today. All he could tell me was this was out of his hands. They have jumbo party wings which I never heard of. I asked could I bring the wings back maybe he could fry some smaller pieces for me. Because when I order Saturday and in the past I never received such giant party wings. Which are not appetizing to me at all. Without any hesitation he quickly replied there's nothing he could do about it. It was a different box. I decided to come take a look at the reviews and I see if some ppl were not satisfied with their experience to reach out so it could be corrected. Ive been coming to big city for years since the first location and I travel a far distance so I know these party wings were not the usual. Very disappointed. And when I called I feel like he could have tried to do better than telling me it's out of his hands. Very selfish and inconsiderate.
Saturday I order 2 jerk, 1salmon, 4gyro, 3 buffalo, 2steak egg rolls, 6 pieces buffalo wings fried hard everything was pretty good
Tuesday 20 pieces buffalo wing, cheese steak, 1 jerk egg roll side of fries buffalo wings terrible. Everything else was ok.
And to be honest that type of attitude explains why the establishment is not clean how it should be. Because it's out of your hands ??!!!