Brought our antique jade lamp with the 3 way switch. here to fix wiring that I had taken apart but…read morecouldn't get back together correctly. John fixed that and replaced one of the sockets while I waited. The proprietor was very gracious about my inability too. : ) Great service and very reasonably priced.

Like others, my lamp was expertly repaired while I waited! While the rewiring seems pretty simple,…read morethere is a special tool that he used. I walked in without an appointment and presto! No more concerns about the lamp wiring and now the switch works!

Used this business a few times when not near my other suppliers a d was treated well on price and…read moreservice, later decided to open an account so I turned in the credit application and by lunch my account was opened, ive had other suppliers take over a week. Prices are low.

I've been doing business with J&K for years. I wouldn't go anywhere else. Ken is awesome!read more

My husband and I needed to purchase two ceiling fans. Kenny was such a big help. He looked at…read morephotos of the space where they would be placed and the process was so smooth. This is a wonderful, family owned, business. Everyone who works there has excellent customer service skills and is very helpful. I highly recommend this store.

Review for Jeru Furniture in Brockton 715 Crescent St,…read moreBrockton, MA 02302 Date of Purchase: Wednesday, 10/1/25 Date of Delivery: Friday, 10/3/25 Total Purchase Amount: Around $4,938 My experience with this store has been highly disappointing and frustrating (Terrible Experience). When my order was scheduled for delivery on Friday, October 3, 2025, it arrived incomplete and damaged. I received a cracked faux marble table, only two dining chairs instead of four, and I never received my two area rugs or one of the decorative vases. On top of that, I received an incorrect area base in the wrong color. To make matters worse, the delivery staff blamed me for the cracked table -- even though they were the ones who carried and assembled it -- and then left all the packing trash inside my apartment. They also told me that if I wanted the correct area base, I would have to return the wrong one to the store myself. This was incredibly disrespectful, especially after I had just charged close to $4,938, which I now have only 90 days to pay off. The only items delivered correctly were my mattress and the bed frame. When I contacted the store, the staff refused to take responsibility or offer any meaningful help. Frustrated, I returned the incorrect base to the store myself and requested to cancel the entire order. A couple of days later, after I had calmed down, I spoke with someone who claimed to be the owner, who at least listened to my concerns and offered a free box spring mattress as compensation. He promised to resolve the issue by Wednesday, October 8, 2025, by sending me the correct bases, a new dining set, the two rugs, and the free box spring. I specifically asked for a different delivery team this time, as the first team had been rude and disrespectful. Thankfully, the second delivery was handled by two polite and professional Dominican movers, who were excellent. However, the store messed up my order again--without calling to consult me--by sending two completely different area rugs that I never selected. When I called the store, they told me the rugs I originally chose had been discontinued, so they substituted them without asking. I returned those rugs as well, which now forces me to take time out of my busy schedule to resolve the issue once again. Overall, this entire experience has been a colossal mistake. I should have canceled the order from the beginning and taken my business elsewhere--somewhere that actually values its customers. Spending nearly $5,000 should be accompanied by professionalism, communication, and respect. Unfortunately, this store has shown none of that.

After I claimed the quality to BBB last Friday, someone in the delivery team came to my office and…read moregave me a hard time, in front of my landlord. He talked about 20 min that he is so rich and so successful. He has a home much better than mine. OK. Maybe he is right. I think choosing this business to update my kitchen is the main reason that my kitchen looks terrible now. As a single-occupant home owner, the experience with this business is quite scary.

Joe the designer was fantastic. However Jack the owner is a garbage human being and an even worse…read morebusiness owner. First he pushed to have his own guys do the work without a permit. He sells a crap product, doesn't stand behind it even when his own workers damage the product, and then when you ask him to fix or replace the damage, he will call you a liar and question your belief in God. Completely unprofessional and for lack of a better word, a total a--hole. There's dozens of kitchen and bath places around the area. Go to literally any of them besides this dump.

Strike One: Showroom on second floor not handicapped accessible. No elevator…read more Strike Two: when we finally made it up the stairs to the showroom and told the people what we were looking for, we were told to walk around and look. Not one person at the desk at the entrance or those inside offered to help us. Not impressed with the customer service. I expect that from a big box store, not from a place that charges the prices they do. We'll be looking elsewhere.

Ferguson's staff made shopping for the perfect kitchen appliances a breeze! John M. was easy to…read morework with in person for answering all my questions and showing me the options available. He was also available by email and the communication was superb! He quickly replied to questions and changes during the process of choosing appliances. He made the purchase easy and even helped me with the rebate! Highly reccomended!!

The people there are great very helpful but sometimes very busy. Know your prices going in don't…read moreassume they instantly have better prices from the big box stores. You better know what you're looking for and hopefully they have it. Make sure you buy enough the first time they may not have it when you go back.

I remember shopping at the regular Grossmans on Braintree 32 years ago. There products now are sub…read morestandard except for trim and doors. I bought a product there trim molding it split while I was cutting it and then the next one split. Ok I return it to the store because they must stand behind their products. I said Home Depot and Lowe's stand behind their product...a smart ads Indian or Pakistani guy was mocking me whilst telling me never in his 18 years did they take a defective product back. I asked to speak with the manager after having me wait 34 minutes the guy Keith Davis said because I cut they won't return it....if it was not for me cutting it I would not have known it was defective. I said I would complain to the state apparently others have said that and this Keith Davis there is no recourse. Spend a little extra and go to a reputable place like a lumber yard Home Depot or Lowe's. I am out $36 but they are out a customer because I had planned to buy 3 solid wood pre hung doors because I was happy with the other ones I bought...I like saving $$$ but nothing is worth shopping there.