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    Frank’s Automotive Center

    3.2 (9 reviews)
    Closed • Closed

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      Services - Frank’s Automotive Center

      Auto brake repair

      Auto engine repair

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      13 years ago

      Just found this shop! So hard to find a good mechanic you trust!

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      Mavis Discount Tire

      Mavis Discount Tire

      (58 reviews)

      I had what I thought was an appointment for an oil change at 9 am. When I arrived I was told it…read morewould be ready "some time this afternoon" so I left. I received a call later that day asking if I wanted to reschedule. I told her I had an appointment but was told it would be a while. She told me that it was an appointment time to drop off car, not for service. Needless to say I won't be going back.

      This has been the worst experience. I waa at this mavis to day 6/19/2026. I am deeply disturbed by…read morewhat I witnessed at Mavis Tire. As a Caucasian female, I was appalled by the way a Caucasian manager treated an African American woman. His behavior was not merely unprofessional--it was degrading, hostile, and completely unacceptable. During the interaction, the manager repeatedly called the customer a liar, spoke to her with blatant disrespect, and referred to her as "you people." The tone, language, and overall treatment were offensive and humiliating. Instead of attempting to resolve the issue professionally, he appeared intent on belittling and discrediting her in front of others. Watching this unfold was uncomfortable and upsetting. No customer should ever be subjected to this kind of treatment, regardless of the situation. Every person who walks through the door deserves to be treated with courtesy, dignity, and respect. What I witnessed reflected a serious lack of professionalism, poor judgment, and a complete disregard for basic customer service standards. I strongly encourage Mavis Tire's corporate leadership to investigate this incident and take appropriate action. Conduct like this damages the company's reputation and creates an environment where customers may feel unwelcome, disrespected, or targeted. Based on what I witnessed, this manager's behavior fell far below the standards any customer should have to tolerate. I hope this young lady get the help that she needs. I my self even took her phone number down just incase I can be of assistance

      Pep Boys - Corporate Logo-2013

      Pep Boys

      (33 reviews)

      Stay away ! If it…read morewere possible to give a negative number I would 100% do that. Very shady operation on Ridge ave. $2500 worth of work completed and issues still with the vehicle. The "manager" named Dakota was zero help. With that being said, They changed brake pads without doing rotors ( which they claim should never be done) then proceeded to tell me that the tech who worked on the vehicle last time was terrible & they fired him. He just told me that the to do the rotor would be another $450+ tax! We already paid to get a complete brake job done prior to this work order ( 4k on the brakes since Oct. 2025 ) When I asked for a supervisors info he refused to give to me and said if I were to call his boss he would probably "cuss" me out ! No corporate number available either. I guess this is what you get when you don't take the vehicle to the dealership.

      Find a different place, don't go here...I've had much better service at the local Mavis. All I…read morewanted was a car inspection. Found that I needed a repair for it to pass but they could not complete the work before my sticker expired (a week later) and their quote was higher than the dealer I took it to who was able to turn it around in 1 day. Asked Pep Boys when I was picking up the car if I brought the car back within 30 days repaired if they would re-inspect for free and they confirmed that most fees would be waived. I assumed I would just pay the sticker fee. I brought it back after repairs were done because of what they told me. They had my car from the night before when I dropped it off and took until 5:50 to get a text that it passed inspection. I called at 6:00 asking what was going on with my car to be told they were closed and I could either hurry up and get there quick or they would leave the key in my unlocked car. I suspect they would have made me wait until the next morning for my car if I hadn't happened to call at the right time. Rushed over, they charged me for the inspection again and told me the person misinformed me of the fees being waived, then arrogantly said that if I'd had the repairs done there they would have waived it. That was the store manager. I had to call corporate for them to provide a "one time courtesy" of the inspection fee. I will not be returning.

      Car Care Center - +To open the hood they made a huge hole.

      Car Care Center

      (21 reviews)

      Awful now!!! Be Aware! They were great under old management now they are bunch of liars and…read morehorrible mechanics. I had broken car hood release cable. First they said $85, next they went to $285 and said they can't fix it the same day. The next day they went up to $485 stating that they spen 4 hours trying to open hood. The guy was extremely rude, we told him that this kind of fix averages from $80 to $240, he told us to fix it ourselves and that he can return our car unfix but we still needs to pay $90. Never going back there again. Give yourself a favor and find real car mechanics!

      Absolutely terrible experience. I took my car in for A/C repair and brake adjustment after being…read morequoted around $150 for A/C and $270 for brake. Once they already had my car, the price suddenly increased to $235 with no proper explanation. Then they called asking if I wanted a state inspection because it was expiring soon. I clearly told them NOT to do the state inspection yet, but they ignored my instructions, completed it anyway, and charged me for it. Later, when I returned to complete the emissions inspection and get the stickers, they claimed I had to do the safety inspection again. On top of the confusion and unnecessary charges, the owner had a very rude attitude. Every time I tried to explain the situation and point out their mistake, he kept interrupting me and telling me to "keep quiet." Completely unprofessional and disrespectful behavior toward a customer. This place seems more interested in adding charges and arguing with customers than providing honest service. I would not recommend this shop to anyone. ZERO STAR.

      German Auto Specialists

      German Auto Specialists

      (44 reviews)

      he shop itself is clean, organized, and well-equipped for working on European vehicles. The owner?…read moreNick, is approachable and seems knowledgeable about cars, which was reassuring. The staff here is friendly and professional, and they take their time explaining the work that needs to be done. However, there were a few points in the process where communication could have been clearer. Services Requested & Execution I brought my car in for a few services, including a diagnostic check for the fuel system, an alignment, and a routine oil change. The diagnostic check was handled fairly well, but there was a slight delay in getting the full results. I was informed of the issues, but I had to follow up a couple of times to get a complete breakdown. While everything was eventually explained, a more proactive approach would have been appreciated. For the suspension and alignment, they did a good job addressing my concerns. The car handled noticeably better after the work was completed. They were able to tighten up the steering, but I did feel like the service could have gone a step further in terms of customizing the alignment for my driving style. It felt like a more generic approach. The oil change and fluid check went smoothly, and they did a good job of ensuring everything was topped off and in order. However, I did notice a slight upcharge on the parts they used compared to what I had seen elsewhere. While it wasn't outrageous, it did make me question the overall pricing structure a little. The Road Test: Good, But Not Exceptional After picking up the car, the throttle response was improved, and the suspension felt more stable. The car was handling better overall, and the ride was smoother. But, as with the service itself, the improvements were good but not exceptional. It didn't feel like a massive transformation, but the car was certainly in better shape than when it arrived. Final Verdict: Solid Service with Some Room for Improvement German Auto Specialists offers reliable and quality work on European vehicles, and I can see why they have a strong reputation in the area. Nick and his team are professional and knowledgeable, but there were a few moments that felt a little rushed or lacking in communication. While I appreciate the quality of the work performed, I would have preferred more transparency regarding pricing and the exact details of the services performed. Four stars. A solid choice for BMW owners, but a bit more transparency and customer service would make it a top-tier experience.

      I have to be honest I was not super happy with my service here. I was trying to track down oil…read moreburning on my Audi. First step was to replace the PCV. They charged me a massive amount for the PCV part itself and listed an oem part number. However, when I took the car to a second shop they noted that German Auto Specialists had used a Uro PCV. Uro is known to be hit and miss and is not OEM quality, and also costs a QUARTER of the price of OEM. Why wouldn't you just use the part you charged me for especially since I was trying to figure out if I needed super expensive engine work like piston rings or valve stems?

      Frank’s Automotive Center - autorepair - Updated October 2026

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