Dr. Karmali is the best doctor I've ever had, and I've had great doctors in the past. I visited her…read moretowards the end of last year as a new patient and she spent about 30 minutes getting to know me before checking everything that I asked her to. She made me feel comfortable and relaxed every step of the way, talking me through everything. Dr. Karmali is extremely kind, attentive, gentle, humble, and calming. She went to UW Med School, so extra points for that! Another cool thing is that Swedish uses MyChart, an online personal health record system where you can see your medical history, appointments, messages from your doctor, etc. Strangely, when I called to make an appointment, the receptionist said that Dr. Karmali did not have any openings until January 2015. However, when I went online to MyChart, I saw multiple openings between now and the end of the year. I ended up making an online appointment with Dr. Karmali for early December and cancelling my phone-made appointment with another doctor at Swedish. I am so excited to go see Dr. Karmali again soon!

Dr. Karmali is by far the best doctor I have ever had. I found her at Swedish Downtown on 4th Ave…read more(she's still there) when I first moved to Capitol Hill in 2008 and even when I moved down to Puyallup, out of state, and then back again (now live in Tukwila) I continue to keep her as my primary care physician. After my motorcycle accident in 2009 Dr. Karmali checked up on me and worked with my medical records from Harborview to continue with my pain management care. To this day she still works closely with me on this care and has been very good at keeping an eye out for my health and well being and continues to work with my pain management doctor at Harborview. Dr. Karmali set me up with MyChart (available to all Swedish patients) when I moved back to WA and through that I am able to discuss issues with her without having to make an appointment to go into the clinic (I'm already there enough as it is!) and she is quick to get back to me usually same day but definitely within 24 hours. She even responds on her days off and to me, that is complete dedication and proves just how much she cares about her patients. I have recommended her to a couple of friends and they love her as well. Dr. Karmali is very knowledgeable and caring. If she is unsure of something she will investigate the issue to ensure that you get the best possible care. She is just an amazing doctor and an even more amazing person.

The best doctor visit I've ever had. She's totally non-judgmental (I'm part of an alternative…read morelifestyle that effects my medical needs) and really cared about listening to my concerns, explaining anything I needed explained until I understood it. When I mentioned my family members (also patients, but it was my first time there), she quickly recalled who they were and spoke knowledgeably about them. UWMedical also does a thing where you can get test results online and email with the doctor if you have any questions; this is very convenient.

I've been seeing Lucy Hwang since 2015, and she has been great! The reason why I start to see her…read moreis that I was living in U district and she can speak Mandarine which can be useful for me as I don't know most medical terms. Lucy just helped me with my pap smear this January annual check, and I have to say, this time is so much better than the one I did in UW Hall Health Center.

Good quality of care, expertise, and efficiency in getting patients in and out of there. Nice they…read morewere open when my normal primary care wasn't.

Amazing and prompt medical care and compassionate providers can be found here. The doctors are top…read morerate and the entire staff works together.

Dr. Johnson is an amazing doctor and an all around decent human being who is caring, nurturing ,…read morepatient and a great listener!! I have never found another clinic and/ or doctor that has treated me with as much respect and understanding as Dr. Johnson. Also... she always has the best referrals to help you!

Wow. Just, wow. Dr. Johnson is amazing. I came to Dr. Johnson with a whole list of issues I have…read moreand she patiently listened to each one and we came up with a plan together. She really listens to her patients and trusts their instincts with their own bodies. She said something like, "you have been living with your body your whole life, you know it better than I do, tell me what works and we will go from there." It feels so good to be heard. She goes above and beyond, truly, from finding the cheapest place to get prescriptions for her patients to acting as therapist and listening to your grievances about life. I never feel rushed or silly or dramatic like so many other offices make people feel. Her office hours are convenient and I am always able to get an appointment asap. No more booking check ups months in advance!!! Thank you Dr. Johnson.

They "checked" my insurance before the appointment. Claimed said appointment would be $15.00. After…read morethe appointment they informed me that my insurance denied coverage. Why not disclose that before the appointment???? Scam!

I switched my healthcare here because I like Swedish hospital. Big mistake. I don't know if they're…read moreseverely understaffed or what the problem is, but regular patients can not get an appointment for five to six weeks, even for urgent matters. Messages are not answered, the doctors are quick to dismiss the patients, and there is no quality of care here.

The doctors are excellent. The Chart is exceptional via email. The messages are great. The…read moreappointments via Zoom and in person are great. I appreciate Kaiser Permanente. I have gone to many clinics.

+ Polite staff. + Clean interior. Safe ambience…read more + Despite the current Seattle ambience, they have public restrooms. - Only 1 toilet stall in the restroom. + The restroom had 2 sinks. + No one bothered me.

Dr. Liaw is one of those old fashion family doctors which are pretty rare in medical professions…read moretoday. He spent 20 to 30 minutes for each of our visits and inquired status of our health. He will also provide recommendations when deemed appropriate. He is truly interested in our well being. My husband has been his patient for about 10 years. We would certainly recommend him, especially for seniors and patients speaking Mandarin. The only complaints I have are his office is quite far from my house and he does not see patients everyday, but his office open four days a week, especially on Saturday which was very useful for my husband.

I called for an appointment as a new patient as I'm new to the Seattle area. The women who took my…read morecall said that I need to call my regular doctor. I told her that I moved to the Seattle area and she didn't care. I said, that's weird, my feet hurt. And she was skeptical that I was asking for a letter of disability so she said that I was weird. DO NOT GO TO THIS PLACE. This place is a joke.

About five years ago I had a major surgery and major complications afterwards. Because I did not…read morehave proper treatment, the problems just got worse. By the time I started seeing Dr. Hatfield in 2014, I was ready to totally give up on finding out what was causing my problems. Dr. Hatfield took as much time as needed to find out what was wrong and then sent me to just the right specialty service within the Polyclinic that could further diagnose my condition, so we could figure out how to treat it and hopefully cure it. It is called Pudendal nerve entrapment. While there is no cure and that makes me very sad sometimes, at least I can seek treatments for the right diagnosis thanks to Dr. Hatfield. I have seen over 20 doctors since that surgery and Dr. Hatfield is the first one who sent me to somebody who could actually figure it out. He had a hunch as to what may be causing the problems and was right on in the end. Dr. Hatfield is a compassionate physician who cares about his patients very much and he works very hard to help them lead as healthy of a life as possible. I would recommend Dr. Hatfield to anyone who thinks that doctors just don't care anymore. The entire staff as well, have always been very caring.

I have been seeing Dr. Hatfield for years, and he is one of the most dedicated, thorough, smart,…read moreand compassionate physicians I have ever had. He is professional, but laid back enough to give you the straight talk on what's going on with your body. He makes thoughtful referrals, and will dive in to figure something out if he does not know it. I just honestly really like him, and trust him. If you are lucky enough to get in to see him, you will have found your new doctor, and you won't regret it.

Full disclosure here: I, too, am a doctor, so it's difficult to get me to go to a doctor. My old…read moredoc at the Polyclinic, Hatfield, has moved on from general care and is into a more specialized kind of patient, so I opted on using someone else there, Kelly Thompson. In person, she looks nothing like her profile picture on the Polyclinic site; she walked into the exam room with her colorful tattoos and a sundress, and I was immediately more comfortable. Normally my social anxiety around beautiful people would kick in, but she was super personable, and actually listened to me. A mentor of mine once told me that "if you listen to your patients, actually listen, they will give you the keys to the castle". She actually did, and she stated that I needed to get a diagnostic ultrasound, STAT. When that came back negative for what we were looking for, she even sent me back for another. Eventually we determined the diagnosis, and while there is no immediate solution to my issues, the understanding of what is going on with me has reduced my stress levels. Dr. Thompson is the kind of doctor I wish I knew outside of the doctor - patient relationship... wait, that sounds creepy! What i mean to say is that she's a great balance of "human" and "professional", and I'll choose her each time going forward. She seems genuinely interested in her patients, and as a huge bonus to her, loves dogs, not just her own.

Finding out that Optum no longer makes virtual appointments because they can't take you to…read morecollections is wild - I had to cancel a much needed MRI because I could not prepay $435 - I have Medicare AND private insurance- that I pay $700 a month for

One of the best care teams I've ever had, even with my complicated health issues, including Lupus,…read moredepression and more. I would give 5 stars but had to take one off, because twice when appointments had to moved or canceled, the call center person got me rescheduled but never canceled the old appointments and as such wasted the time of my therapist. These were canceled two days in advance, so it was disappointing that he was never given that slot back. Mental healthcare is not easy to come by right now and that appointment could have really helped someone. The dental services and pharmacy are also wonderful. Overall, I have no complaints other than the one with the one scheduler, whom made the same mistake twice.

Phone service is HORRIBLE! Why do people have to wait so long for someone to even answer a call? I…read morecalled at a 345pm on a Wed. I waited until a little after 4pm and finally hung up. I called right back and I get the "please call back during business hours" message. Why would they close the phone lines before the posted closing time (430)!? The dispatch center for after hours is useless also! I called because they sent a prescription to the state of Missouri. I live in RENTON!! Now I can't even get a hold of them to resend the prescription. Lastly, why does the business owner write a reply telling you to email them so the team can reach back out to you?? People just want you to make things better. Can't you tell by the negative reviews?? You can have your team call us back regarding complaints, but not answer the day-to-day phone calls? Makes no sense.