Can't complain about my experience today in the ER today. Brought my friend in and there was no…read morewait, they were able to get him in right away. Other than that nothing extraordinary happened but it went quickly and they got what we needed done!

I see two doctors at this location of Swedish Physician's Division. My PCP is Dr. James McHugh, and…read moremy OBGYN is Monica Mayhill. Both doctors are fantastic people. They don't talk to you like you're stupid and they really sit down to have a conversation and discuss your issues with you. I never feel rushed when I'm here. The front office staff has greatly improved as well. They are remodeling, so it's a little messy... but the people are great and personable.

In 1999, I found myself new to Seattle and in dire need of a doctor. I was living in Ballard at…read morethe time and asked around for referrals. I was referred to a doctor that actually practiced a block away from where I lived. When I went there, that doctor wasn't taking any new patients (I can't even remember his name now). Dr. Travis saw me that day. He's been my doctor ever since and become someone that I trust with my entire family. I've been through a lot with Dr. Travis. I know that he genuinely cares about my health and well-being. When I go to see him, I recognize that he is patient centered. He will spend as much time with me as I need, whether that is 5 minutes or 40 minutes. I respect that and often find myself in the waiting room. But that's okay. That's how I know that he gives every patient the same quality of care that he is giving me. I'm don't feel like a patient with Dr. Travis; I feel like a person. I can name countless occasions where Dr. Travis has worked to get me healthy, diagnose a condition, or make fantastic referrals to other providers. I have always appreciated his openness to different forms of treatment as I disagree with providers that move directly toward medication when it is not necessary. I've always felt that he has provided me with information to enable me to make choices about my care, while also offering his expert opinion. Whenever I see Dr. Travis, I hear about his continuing efforts to learn and grow. I love that about him. I want a provider that is up-to-date on new techniques, ideas, and theories. I can't imagine anyone else taking care of me or my family.

Go see Dr. Travis - I guarantee you wont regret it once you have a chance to sit down with him. He…read moreis the most dedicated doctor I have ever seen and has seriously changed my life. As other reviewers have mentioned, he actually takes the time to sit down with you and talk through all of your issues (sometimes I've spent 45+ min with him), and does not give up until a solution is found. He does let you do this on your own time as well, in case you do get a little "doctor burn out." :) I have recommended multiple friends to Dr. Travis, and all agree he is the best. Yes, it is a small practice, so records might get a little shuffled, and you will probably have to wait an extra 20-30 min after your appointment to see him, but this is because he is taking the extra time with all of his patients. He is truly an amazing guy!

Giving an updated review. I've been his patient for 2 years now and he's as awesome as ever. He's…read morehad some health problems in the second half of 2020 (ended up in the emergency room and then was down and out for months) so some of the reviews might reflect that. I just met up with him again last month and he's finally bounced back but you can tell being a doctor may be taking a toll. He's still an awesome doc!

I went to make an appointment with Dr Hodge and the office was empty with no signage on the door…read moreexplaining why or if they moved. Website is still up I called the number get it busy signal every time I call and for that I'll give them thumbs down and a one star Does anyone know if he's still in business closed his doors

I love Wise Patient's model and everyone that I have ever worked with at this clinic. I referred…read moremy mother, who was reluctant to pay monthly. She told me that this was the first time she had EVER felt "heard." She is 91. That is a LONG life of doctor's visits. I can't say enough about this practice! I could not recommend them more highly. This is how care should be.

Wise Patient left me unsafe, gaslit, and nearly hospitalized. They advertise excellence and lack…read morebasic competence. I began working with Janna Cuneo as my PCP in 2019 and followed her to Wise Patient Internal Medicine in 2022. She praised the clinic's model. The website promised coordinated care, same-day access, unhurried visits, and expertise in gender medicine. I was rural, disabled, and medically fragile, so I trusted her. That trust harmed me. The decline starting in 2024 was catastrophic. My blood pressure, critical with diabetes and kidney disease, went unmanaged for months. I repeatedly shared logs and asked for adjustments but was told to wait weeks or more. When she was away on one of her many unplanned extended leaves, I messaged her colleague, who immediately recognized and corrected the danger. BP management is basic primary care. Failing to control it shortens my lifespan. Prescription chaos was constant: refills late or wrong, doses increased by 50 percent when we had discussed 10, controlled meds in the wrong formulation and sent to the wrong pharmacy, leaving me without them during flares. In late 2024, I waited weeks for my estrogen refill only to learn she had prescribed unsafe oral progesterone, contraindicated given my family history of clots. These were life-and-death mistakes. In January 2025, I scheduled an appointment to align prescriptions with a new pharmacy and start a prior authorization for a med that keeps me out of the hospital. Despite my planning and over ten follow-ups, prescriptions still went wrong, and I ran out of several meds for a week. They didn't even start the prior auth for 2+ weeks. Staff brushed it off, suggesting I use GoodRx or skip the meds, as if they were condiments. In reality, I was left without life-sustaining medication. It was not just meds. This clinic bungled lab orders, referrals, and disability paperwork. I had to act as project manager to survive. Coordination, supposedly their strength, was nonexistent. Access was another broken promise. Messages often went unanswered for more than a week, sometimes not at all. I ended up booking monthly appointments just to force accountability for labs, prescriptions, and pharmacy info. Even then she failed to show up. In May, during a flare that nearly hospitalized me, she no-showed one visit without apology, canceled another last minute, and called an hour late to the third, rushed after hours, and mis-ordered my meds again. When I documented errors, she falsified notes with "as we previously discussed" about things we never discussed. At the same time, she blurred boundaries with her constant "friend" routine, using fake intimacy to deflect from the harm. This was manipulative, not care, and it deepened the betrayal. When I escalated to Sam Warren, the clinical director, his response was worse. After Janna no-showed me, he did not hold her accountable. Instead he asked me, a disabled patient in crisis, for advice on "best practices" for running his clinic. When I later formally requested reassignment to a safer clinician with interim coverage, his response was silence. No reply, no acknowledgment, not even basic decency. A clinical director who ignores documented patient harm is complicit in it. The impact was cumulative: unmanaged blood pressure, destabilized hormone care, lapses in critical medications, near hospitalization, wasted energy, and emotional harm from being gaslit by people I trusted. Janna loved to talk about "the system," how broken it was, how she was protecting me from it. The truth is that she was not protecting me at all. She became another cog in the system she criticized, incompetent and dangerous. Sam Warren's silence sealed it. Wise Patient claims all kinds of things. What I lived was chaos and abandonment. Behind the glossy promises, Wise Patient is unsafe and unaccountable.

Truly the best doctor I've been to! I literally left the clinic and immediately texted my family to…read moretell them about how happy I was to have finally found a doctor I like. The clinic is small, cozy, and full of plants and cool vintage decor. The exam rooms themselves have a cozy old school vibe as well. The woman at the front desk (whose name I unfortunately didn't catch) was so friendly and gave me a cold bottle of water while I waited; she also talked me thru insurance information so that I'd fully understand my copay and everything. Dr. Bliss had a very calming and kind demeanor, he seems like a person who genuinely enjoys caring for people. Going to the doctor can be a stressful experience, but Dr. Bliss and his partner made it a relaxing one. I'd genuinely look forward to going back! To top it all off, they let me take a couple plants home for free from the waiting room. The best!

I can't say enough good things about Bliss Medical! I had driven past the clinic many times prior…read moreto switching primary care and was always intrigued by the pretty outdoor murals and the jungle of plants in the windows. As soon as I walked into the waiting area, I knew I was in for a positive experience. There has been so much attention to detail put into making the space beyond beautiful and welcoming. The waiting area is such a feast for the eyes that it almost makes me sad that there is never a wait to see the doctor! I could happily spend my whole day in there - especially since Laura is so darn friendly and such a warm and lovely conversationalist! Dr. Bliss is equally amicable. He truly takes time to get to know you, listen to all your concerns, and ensure you feel heard. I'm the kind of person who is skittish around doctors due to having been shamed by them in the past for different issues like weight or lifestyle choices. Dr. Bliss approaches patients in a way that is very affirming and positive and I felt totally at ease expressing all my concerns to him. He gave me all the information I needed without any judgement. I had such a great experience here that I immediately established care for my 14yo here too. My kiddo has a lot of anxiety about going to the doctor but he pretty much echoed all the sentiments I've already stated in this review. After his appointment, he talked a lot about how nice Dr. Bliss was and I noticed he wrote "You guys are awesome!" on his exit slip. That's pretty high praise from a kid who allegedly hates going to the doctor! It's so rare to find compassionate country doctor vibes from a clinic inside the city. I will definitely be recommending Dr. Bliss to all my friends!

About five years ago I had a major surgery and major complications afterwards. Because I did not…read morehave proper treatment, the problems just got worse. By the time I started seeing Dr. Hatfield in 2014, I was ready to totally give up on finding out what was causing my problems. Dr. Hatfield took as much time as needed to find out what was wrong and then sent me to just the right specialty service within the Polyclinic that could further diagnose my condition, so we could figure out how to treat it and hopefully cure it. It is called Pudendal nerve entrapment. While there is no cure and that makes me very sad sometimes, at least I can seek treatments for the right diagnosis thanks to Dr. Hatfield. I have seen over 20 doctors since that surgery and Dr. Hatfield is the first one who sent me to somebody who could actually figure it out. He had a hunch as to what may be causing the problems and was right on in the end. Dr. Hatfield is a compassionate physician who cares about his patients very much and he works very hard to help them lead as healthy of a life as possible. I would recommend Dr. Hatfield to anyone who thinks that doctors just don't care anymore. The entire staff as well, have always been very caring.

I have been seeing Dr. Hatfield for years, and he is one of the most dedicated, thorough, smart,…read moreand compassionate physicians I have ever had. He is professional, but laid back enough to give you the straight talk on what's going on with your body. He makes thoughtful referrals, and will dive in to figure something out if he does not know it. I just honestly really like him, and trust him. If you are lucky enough to get in to see him, you will have found your new doctor, and you won't regret it.

I am a physician who has been referring patients to Dr. Karmali for seven or eight years (maybe…read moremore?) and after years of seeing her work (from the outside) and hearing patients tell me about her, I would say that Dr. Karmali is easily one of the best primary care doctors in town. Her best quality is that she really listens to patients. It's so often that patients come in presenting with one thing, but if you take a few moments to talk with them, you discover that is not the real issue at all. For example a patient coming in with elbow pain, where she finds out it's not just a presentation of elbow pain but really the patient is extremely stressed and clenching their arms at night, causing elbow pain. So the real problem is anxiety not elbow pain. Dr. Karmali actually takes the moments needed to find that out. My patients love her and I appreciate having a skilled physician to refer to when I want to have a MD on board. In a world of seven minute office visits, where you walk in, get a scrip for your "problem," and walk out, it's rare to find a MD who actually practices such caring and quality medicine. I truly can't recommend Dr. Karmali highly enough, Swedish is beyond lucky to have her!

Dr. Karmali is the best doctor I've ever had, and I've had great doctors in the past. I visited her…read moretowards the end of last year as a new patient and she spent about 30 minutes getting to know me before checking everything that I asked her to. She made me feel comfortable and relaxed every step of the way, talking me through everything. Dr. Karmali is extremely kind, attentive, gentle, humble, and calming. She went to UW Med School, so extra points for that! Another cool thing is that Swedish uses MyChart, an online personal health record system where you can see your medical history, appointments, messages from your doctor, etc. Strangely, when I called to make an appointment, the receptionist said that Dr. Karmali did not have any openings until January 2015. However, when I went online to MyChart, I saw multiple openings between now and the end of the year. I ended up making an online appointment with Dr. Karmali for early December and cancelling my phone-made appointment with another doctor at Swedish. I am so excited to go see Dr. Karmali again soon!

Dr. Grote is a true gem! My whole family saw him when we lived in Seattle, and now that we live in…read moreVancouver, we're seriously missing him. He's warm, patient, thorough, and always made us feel like he had plenty of time to discuss our various issues. He treated us respectfully, even when our views didn't completely align, and I never felt like he would push a course of treatment on us that we didn't want. The specialists he referred us to were great as well, from chiropractor to oncologist. Dr. Grote takes a holistic approach toward health and doesn't seem over-eager to prescribe medications, as some doctors do. For example, when my daughter had a mild ear infection that wasn't bothering her, he recommended that we wait and see and didn't suggest antibiotics right off. The ear infection was soon gone without having caused my daughter any distress. He is also familiar with herbs and prescribed some to us that were quite helpful. And to top it off, my preschooler was comfortable with him, which at the time, was really saying something! Now if only I could find a doctor like him in Vancouver . . .

Dr. Grote is a really sweet, caring man, and he did some good things for my husband and I for which…read moreI commend him, but he also failed us in some ways we found unacceptable. We saw him for two years for a number of issues, and finally we both had complaints serious enough that we left. Among them a painful misdiagnosis (and an easy one -- another doctor diagnosed it correctly from a verbal description); an Rx for an expensive drug when a cheap generic was available; and when I complained that the office staff wasn't treating me well, he scolded me rather than ask what they could do better, at a time when he knew I was in deep grief from the loss of a loved one. The true test of a doctor and his office staff is not how he treats you when everything is good, when you are feeling great, and when you can easily stand to be put on hold for five or more minutes at a time, but when things are hard, when you're in pain, and when you're suffering a loss. Dr. Grote, if you read this, know that I liked you personally, and it wasn't just the one thing, but a collection of problems, including the misdiagnosis which caused one of us months of pain. I wish you the best and I hope you seriously consider your staff issues. And, of course, if you had wanted to know the details of why we left, you could have asked. You didn't. Good luck.