Hired a second time because they had been helpful once before with a different property. I decided…read moreto call again when I needed a replacement part for a defective piece on a newer HVAC. The part was covered under manufacturers warrantee. Simple job. No estimate provided by tech or owner. Was hit with a $1000 invoice with no prior authorization from me. Invoice was not itemized. Just a number, apparently pulled out of thin air. When questioned they knocked off a $99 service fee they fully intended on charging on top of service fee related to replacing a bad coil. I own 5 homes locally, so the search for a high-integrity tech continues.

They charged me a lot of money for fixing my Heating unit. They said it was fixed. It was no better…read moreat all. It was a battle to get 1/2 my money back.

Mr Byrd and his son are just amazing to work with. Very kind, fair, and do excellent work. Would…read moreHIGHLY recommend them.

Excellent service, they show up when they tell you they will( which is usually right away) the work…read moregreat. The price can't be better for the services .They are respectful, kind and get the job done fast and to perfection. Best plumbers I know about 100%!

I would not recommend this company. I have never done business with a company that requested…read morepayment ten minutes after the completion of the job. I told them I would put a check in mail in the morning. They requested to have the check placed in my mailbox for immediate pick up. They had also requested to have the check made out to an individual, not the company. I requested an invoice. I received an invoice without a breakdown of cost last the night of the work. It was very uncomfortable dealing with this company as they did not answer the telephone but sent text messages for all communication. Just seemed be very unprofessional for a reputable company.

James actually called me back on Christmas Eve, after single digit temps at the beach caused pipes…read moreto freeze (fortunately ours didn't burst). He told me that while some plumbers would come and sit with a heater blowing on pipes to see IF they would thaw and charge you hundreds of dollars, he wasn't going to do that. Now - that didn't help my situation of having no water, but he also didn't charge me an arm and a leg for something that wouldn't help! He helped me decide what to get to help myself. He also advised me on our water heater issue (pilot light wouldn't stay lit), and then we hired him to replace the old water heater with a tankless system. He's a no BS guy who knows what he's doing! And his son was pretty sharp too!

I needed my home to be clean for the holiday and top mops cleaning service came to my rescue! I was…read moreimpressed with their easy online form to schedule an appointment and their reminders were very helpful! They were professional and worked as a smooth running team to get my home spotless. A very reliable and affordable company . I highly recommend them!

They were very professional and did a great job! All three women were very friendlyread more

PAID $1,046 FOR AN INCOMPLETE DIAGNOSIS AND A REPAIR THAT DID NOT RESOLVE MY ORIGINAL COMPLAINT --…read moreREQUESTING A FULL REFUND I contacted Weikle's Hometown Heating and Air based on their advertised commitment to "trustworthy solutions," "honest pricing," and building lasting customer relationships without pressuring customers into unnecessary purchases. While the technicians were professional, punctual, and courteous, the overall diagnosis, communication, and follow-through fell well short of those promises -- and well short of what you'd expect from a company that advertises building lasting customer relationships. Most notably, after the unsuccessful repair, I received no response to multiple follow-up messages for 10 days--from July 17 through July 27--and was only contacted after posting a public review. FIRST VISIT -- July 9 diagnosis My air conditioning system was running but unable to maintain the thermostat setting during the hottest parts of the day. The downstairs temperature would rise approximately 2 degrees above the set point, and the upstairs approximately 6 degrees, before recovering overnight. After paying a $146 diagnostic fee, I was told the issue was a failed filter drier. I authorized a $900 repair, which included enrollment in their Maintenance Club membership . THE REPAIR DID NOT RESOLVE THE ISSUE The repair was performed on July 15. Within 24 hours, on July 16, the system was exhibiting the same symptoms as before. I reported this on July 16 and was told a technician would return on Friday, July 17 SECOND VISIT -- July 17 July 17 -- The owner David returns. Rather than treating this as a warranty callback, he delivers a new diagnosis: a failed evaporator coil -- a pre-existing condition that should have been caught before any repair was authorized. He provides two estimates: approximately $1,800 for coil replacement, or approximately $13,000 for full system replacement. Because the system had already been opened and refrigerant recovered on July 15, the question arises whether this could have been identified before the $900 repair was authorized -- making it twice as expensive by requiring two separate rounds of nitrogen testing, brazing the connections, pulling a vacuum, and recharging the system. Technician David placed cardboard in the upstairs return filter vent to block it off and shut off the upstairs zone thermostat. This was not a repair, but rather an attempt to force more air downstairs to compensate for the system still not cooling adequately. This was the last thing he did before leaving, with the system left in that modified state. LACK OF FOLLOW-UP COMMUNICATION After the second visit, I sent multiple follow-up messages and received no response for 10 days--from July 17 through July 27. I was only contacted after posting a public review. As a Maintenance Club member, I expected far better communication. The lack of response left me no choice but to seek a second opinion. SECOND OPINION -- July 23 I contacted A+ Heating and Air for a second opinion. They inspected the system, found it operating normally, and recommended no additional work. They explained that the symptoms may have been related to the period of extreme heat, which can place added demand on a builder-grade residential system, and that a five-year-old unit would not normally be considered near the end of its expected service life. Their findings left me questioning whether the original repair addressed my original complaint. THE BOTTOM LINE I paid $146 for a diagnostic that did not lead to a repair resolving my original problem, and $900 for a repair that failed to correct the issue I called about. I have paid a total of $1,046, and the second opinion concluded that no additional repair was needed. I am no longer a customer and am not seeking credit toward future work. I am requesting a full refund of the $1,046 I paid for what I believe was an incomplete diagnosis and a repair that did not address my original complaint. ADVICE TO FUTURE CUSTOMERS I strongly recommend looking elsewhere if you need repairs. I encourage anyone considering major HVAC repairs to request a complete written diagnosis before authorizing work. Ask what testing has been performed to rule out other possible causes, clarify what happens if the initial repair does not resolve the original complaint, and request that any warranty, refund, credit, or follow-up policies be provided in writing before approving the repair.

Our AC went out during the heat emergency our company of 4 years told us they were so busy we had…read moreto wait 4 days for service! So we asked on social media about a good company and this one came recommended to us, well we got and appointment within just a few hours of calling and our AC is fixed . Jay was an excellent tech professional and courteous. He served the system in about 20 minutes and got it running again and explained to me what the problem was, the charges were reasonable and the service top notch.. so I signed up for a maintenance program, and this is now my new HVAC company. I highly recommend this company to anyone in area who is looking for professional service, and great customer service. A++ a new loyal customer!

I have used this firm a couple times over the past 3 years and most recently at my personal house…read moreupon arriving home Thursday night. Got quick response to website and completed service Friday morning before noon

I cannot begin to say enough about this company! what a great breathe of fresh air ... air…read moreconditioning and heat too! I have been without both but not for long as this company gets right on it for you no matter the day or the time . they have also brought portable units to keep us comfortable until the work was completed. You would think this kind of great service would come with a big price tag and you would be wrong. Reasonable, honest and reliable. Love these guys. Hire them!

They were quick, reasonable priced, and responsive. The new faucets work very well…read more (Filling in the tedious character requirements for this review.. sorry for the annoying pointless words.)