The staff is friendly and attentive and the DVM's and Assistances explaining results and cost…read morethoroughly. What one expects from people taking care of out pet family

First let me say that I sought out AVMC because our vet had come to this practice and we had to…read morefollow him. I couldn't imagine not seeing him for our babies care. Dr Linville is THE BEST . I have been taking my fur babies to see him since I was a teen. He is so smart and so amazing with the fur babies. He really knows his stuff and is caring and compassionate. Knowledgable and listens to concerns and questions. He is a very sweet man and it's obvious he is passionate about what he does . He extended our pups life by 6 months when we thought we were at the end. He is AMAZING. The staff here is really sweet and caring as well. Recommend AVCM and Dr Linville

Nai at the front desk went above and beyond to accommodate us despite being fully booked. She…read moremanaged to squeeze us in an appointment that was cancelled. She was very kind and professional. After that our cat (Gojo) was taken care by Dr.Ada Lee who was also very understanding and gentle. She made sure to provide Gojo the proper care and treatment that he needed while breaking down the cost of the treatment with total transparency and only recommended what was necessary for that exact treatment without pushing any other unnecessary costs. Gojo had abscess treatment. Even right after he got his treatment and his fur shaved off on the infected area, he was very calm which means he was handled with care. In just one week we are seeing good results of him feeling better and his fur is growing back normally. Can't describe enough how grateful we are for VCA for helping Gojo cure out of his pain. All the other staffs were friendly and amazing as well. Highly recommend this place as it puts our mind at ease at how they really take good care of our fur babies as well as us. Will be looking forward to our next visit. :)

This place has grown more Corporate through-out the years... i stayed away for a while but the Care…read morePlan they offered sounded convenient. However, folks do the math!, it's a rip off and make sure to check the program they are selling you, don't take their word for it, I spent over 800$ for some shots and appointments, come to figure out I had to pay more because I was sold something else than what I was looking for.... you might as well apply for a High interest credit card essentially that is what this program is. Stay Away from VCA

This place is going downhill. We had an evaluation with our cat and it took OVER ONE MONTH for the…read moreDoctor Lin to FINALLY get back to us with results. The only reason why we received our results is because we had to push and call and express our frustration. For the last week and a half it's "Oh the Dr will call you today." But she doesn't call until the end of her work day, so you can't call her back. She says she'll call on Monday after the weekend. Monday we get no call so we call Tuesday. "Oh she's not in today." This is irresponsible bullshit. What about the first few weeks after our appointment? NOTHING? NO ATTEMPT TO REACH OUT TO YOUR CUSTOMER? Obviously our needs are not a priority for this place.

I'm so happy to say I've finally found a vet closer to home that I truly feel cares for my fur…read morebabies. I have two 11-year-old chihuahuas, and one of them has had many health issues over the years. When I lived in Oakland, I took my dogs to Grand Lake Vet and when i moved to Richmond I would still make the trip to Oakland because it was all I knew. I l tried another place in El Cerrito but unfortunately had a terrible experience, so I kept making the drive. Recently, I was highly recommended Pinole Vet Hospital, and I'm so glad I decided to check them out. My dog had been itching excessively, so I booked an appointment online -- which was super quick and easy. Check-in was smooth, and the entire staff was so kind and welcoming. From the front desk to the vet tech and the doctor, everyone was wonderful. They genuinely seem to care about their patients, and that means everything. I'm beyond happy to have found our new vet closer to home. Highly recommend!

No immediate appointments available when I called last week…read more. I've seen a different doctor each time I've come !! Clean & modern facilities, friendly front desk, they try to accomodate your appointments w/option of "sister" Pinole pet location. Very conveniently located w/lots of parking & I can usually pick up meds there !! This recent visit I saw Dr Morris, only there on certain days & rotates w/Sun Valley? Warning : they have a strict 10 minute late policy !!

My 12 year old Maltipoo needed extensive dental extractions. She was able to be scheduled…read moreimmediately and had it done last week. I had made the appointment directly over the phone. I was kindly given thorough information on what to expect. My girl was very well cared for. She is recovering nicely. I'm happy to find a place in my neighborhood ! Dr. Maribelle Orellana and staff are wonderful. I highly recommend them.

Animal Fix Clinic is simply the best. I have three cats, and I brought all of them here to be…read morespayed/neutered. Every experience has been smooth, professional, and reassuring. The staff is incredibly caring and truly takes the time to make sure both pets and owners feel comfortable. What really stands out is the level of compassion and dedication they show. I've also volunteered here, and seeing firsthand how gently and attentively they care for every animal only confirmed how special this place is. They go above and beyond, not just in medical care but in how they treat people, too. Their services are affordable and provide tremendous value, especially considering the quality of care you receive. It's rare to find a clinic that combines professionalism, heart, and accessibility so well. I highly recommend Animal Fix Clinic -- and if you're able to, consider donating to support the amazing work they do for our community's animals.

If I can give 100 stars, I will. They saved this little under age pregnant kitten from my…read morebackyard. I brought her in for spay surgery and found out she had a rare and critical condition. And the clinic didn't abandon her and able to proceed surgery and took extra care to save her. For just a little extra fee on meds. The staff is super nice and friendly. Thank you again Dr Goh for your help and kindness.

We recently had to put our dog down unexpectedly. Dr Rau and the technicians there did an amazing…read morejob making the process as comfortable as possible given the circumstances. We chose to have our pet cremated and really appreciated the warm card they had all written.

I recently put down my dog so I'm here to write about my experience…read more The cost was $587 with a visit cost, cremation and urn included. Cheapest around this area. The establishment was clean and welcoming. The receptionist was professional. The exam was quick. They make you leave the room to pay the invoice while they prep the pet. They dont have laminated paper to show you the urns available....they make you go behind the desk and look at their screen and chose while there are people with their pets waiting.... awkward. Then, instead of taking you to a different area away from people and thier pets... they make you sit with them. My emotions seeing pets and owners leave together made me so sad and holding on to tears was so hard. They let you have as much alone time with your pet before they put them down. The process was fast but the vet was kind and nice with his words. They offered for me to stay for a while after. I had to leave the room, a crying mess... crossing all the people in the receptionist area to leave. My dog came back a week later. I guess you get what you pay for?

I have been a long-time customer of this vet. He and his staff are excellent!! I moved away from…read morethe local area and had to say good-bye. I will miss them!!

New dog dad here so not sure what expect. I came here when my adopted pitbull was experiencing…read morediarrhea for the past few days. The staff was nice and professional. Dr. Kwon is kind and patient. He asked me a few questions about how the diarrhea started which I answered. He listened but I didn't find this trip to be particularly helpful other than him ordering a fecal sample and then going from there. Not sure if it was worth the fee just so he can tell me that. Here's a breakdown of services and cost from my visit: Scheduling fee?: $69 Lepto vaccine is $25 Lab fecal sample is $75

Dr. Smith is an incredibly compassionate, patient and caring professional. We wanted our beloved…read moreVizsla Brian to pass away peacefully in his own home and Dr. Smith provided that for us. Our Brian passed without fear or pain and surrounded by love thanks to Dr. Smith.

Saying goodbye to my sweet girl and best friend of 15 years was one of the worst days of my life. I…read morewill forever be grateful to Dr. Smith for making this traumatic decision and period of time as low stress as possible. He is incredibly empathetic, compassionate and flexible. Being able to say goodbye to my girl in my own bed and with her in my arms is something I will hold with me forever.

I came in on a same day appointment for my cat who had developed stomach issues. Like a lot of…read moreother cat owners know, it can be stressful finding a vet that can give as good care to cats as they often do for dogs. I came here on a recommendation from my usual vet who were out of availability and boy am I glad. Dr. K was wonderful, empathetic, sweet, and very detailed in her care of my cat. She understood how to approach to my little scaredy cat and did what she could to avoid any further stress. She answered my questions, provided me with important information, and we were on our way! I also want to say thanks to the front office and the vet techs. The place seemed very busy and it seemed they were all working everywhere all at once and even then they were prompt and polite. Although I would happily pay anything to make sure my cat is okay, I can't deny I was thinking about what it would cost since it's an urgent care vet, but I found the price fair and, at least for me, affordable. I would recommend anyone who is looking up the reviews to feel ease when considering Urgent Pet.

What a treasure of a practice! Fabulous staff and docs who have gone above and beyond for our dog…read moreJoan of Bark on multiple occasions when she has had urgent medical needs. Can't recommend highly enough!

Store has great clerks who are knowledgeable and helpful. Prices are fair for products. Vet side is…read morean awesome low cost solution for basic pet needs. I always feel the advice or recommendations they give are spot on. So glad this Vet exist.

One of the employees who assisted with my cat was extremely rough while handling him, which was…read morevery concerning. We came in for an examination of a cut on his neck and had several questions regarding his condition, but she was dismissive and provided little to no helpful information. Her tone came across as rude and uncaring, making us feel as though our concerns were not being taken seriously. I expect veterinary staff to treat both animals and their owners with compassion, patience, and professionalism. Unfortunately, this experience did not meet those expectations, and I left feeling disappointed and concerned about the level of care my cat received