First let me say that I sought out AVMC because our vet had come to this practice and we had to…read morefollow him. I couldn't imagine not seeing him for our babies care. Dr Linville is THE BEST . I have been taking my fur babies to see him since I was a teen. He is so smart and so amazing with the fur babies. He really knows his stuff and is caring and compassionate. Knowledgable and listens to concerns and questions. He is a very sweet man and it's obvious he is passionate about what he does . He extended our pups life by 6 months when we thought we were at the end. He is AMAZING. The staff here is really sweet and caring as well. Recommend AVCM and Dr Linville

If you like the person on the phone talking over you, repeatedly and lengthily, sure go here…read more If you like your request for a prescription refill being ignored all day, like over 8 hours, until you simply show up and demand it, sure, go here. If you like them NOT telling you that a prescription is made with milk powder and you don't have to force a capsule down a stressed-out cat's throat (does this sound smart to you?) sure, go here. I told that guy on the phone that this was customer disservice and he kept on talking over me until I fired them but I doubt he heard me because he just kept on talking over me. If that sounds like your kind of place, sure go here.

Nai at the front desk went above and beyond to accommodate us despite being fully booked. She…read moremanaged to squeeze us in an appointment that was cancelled. She was very kind and professional. After that our cat (Gojo) was taken care by Dr.Ada Lee who was also very understanding and gentle. She made sure to provide Gojo the proper care and treatment that he needed while breaking down the cost of the treatment with total transparency and only recommended what was necessary for that exact treatment without pushing any other unnecessary costs. Gojo had abscess treatment. Even right after he got his treatment and his fur shaved off on the infected area, he was very calm which means he was handled with care. In just one week we are seeing good results of him feeling better and his fur is growing back normally. Can't describe enough how grateful we are for VCA for helping Gojo cure out of his pain. All the other staffs were friendly and amazing as well. Highly recommend this place as it puts our mind at ease at how they really take good care of our fur babies as well as us. Will be looking forward to our next visit. :)

This location provided good care at reasonable rates before it was acquired by VCA. The VCA way of…read moredoing business is to offer substandard care at exorbitant rates. Unfortunately, VCA is aggressively pushing out privately owned practices across the country, making the situation much worse for pet owners.

Amazing staff, they are helpful, understanding and took care of my baby Sterling during and after…read morehis surgery.

I'm so happy to say I've finally found a vet closer to home that I truly feel cares for my fur…read morebabies. I have two 11-year-old chihuahuas, and one of them has had many health issues over the years. When I lived in Oakland, I took my dogs to Grand Lake Vet and when i moved to Richmond I would still make the trip to Oakland because it was all I knew. I l tried another place in El Cerrito but unfortunately had a terrible experience, so I kept making the drive. Recently, I was highly recommended Pinole Vet Hospital, and I'm so glad I decided to check them out. My dog had been itching excessively, so I booked an appointment online -- which was super quick and easy. Check-in was smooth, and the entire staff was so kind and welcoming. From the front desk to the vet tech and the doctor, everyone was wonderful. They genuinely seem to care about their patients, and that means everything. I'm beyond happy to have found our new vet closer to home. Highly recommend!

My 12 year old Maltipoo needed extensive dental extractions. She was able to be scheduled…read moreimmediately and had it done last week. I had made the appointment directly over the phone. I was kindly given thorough information on what to expect. My girl was very well cared for. She is recovering nicely. I'm happy to find a place in my neighborhood ! Dr. Maribelle Orellana and staff are wonderful. I highly recommend them.

No immediate appointments available when I called last week…read more. I've seen a different doctor each time I've come !! Clean & modern facilities, friendly front desk, they try to accomodate your appointments w/option of "sister" Pinole pet location. Very conveniently located w/lots of parking & I can usually pick up meds there !! This recent visit I saw Dr Morris, only there on certain days & rotates w/Sun Valley? Warning : they have a strict 10 minute late policy !!

Animal Fix Clinic is simply the best. I have three cats, and I brought all of them here to be…read morespayed/neutered. Every experience has been smooth, professional, and reassuring. The staff is incredibly caring and truly takes the time to make sure both pets and owners feel comfortable. What really stands out is the level of compassion and dedication they show. I've also volunteered here, and seeing firsthand how gently and attentively they care for every animal only confirmed how special this place is. They go above and beyond, not just in medical care but in how they treat people, too. Their services are affordable and provide tremendous value, especially considering the quality of care you receive. It's rare to find a clinic that combines professionalism, heart, and accessibility so well. I highly recommend Animal Fix Clinic -- and if you're able to, consider donating to support the amazing work they do for our community's animals.

Excellent place to get your cat spayed or neutered. You pay based on income level. Our vet quoted…read more$1,200, we pay $400 including putting in a chip. The surgery went well without complications. It's hard to get appointments so plan ahead. Check website when appointments open up for that month. It goes pretty quickly.

We have been bring our cats here for years! Dr. Rao and all of his staff are very professional and…read moreknowledgeable. They care about the animals, their prices are competitive, and they do not push unnecessary procedures on your family and pets. Thank you for giving our cats such great healthcare!

I recently put down my dog so I'm here to write about my experience…read more The cost was $587 with a visit cost, cremation and urn included. Cheapest around this area. The establishment was clean and welcoming. The receptionist was professional. The exam was quick. They make you leave the room to pay the invoice while they prep the pet. They dont have laminated paper to show you the urns available....they make you go behind the desk and look at their screen and chose while there are people with their pets waiting.... awkward. Then, instead of taking you to a different area away from people and thier pets... they make you sit with them. My emotions seeing pets and owners leave together made me so sad and holding on to tears was so hard. They let you have as much alone time with your pet before they put them down. The process was fast but the vet was kind and nice with his words. They offered for me to stay for a while after. I had to leave the room, a crying mess... crossing all the people in the receptionist area to leave. My dog came back a week later. I guess you get what you pay for?

We have only had good experiences bringing our cats here. We switched here from VCA because we…read morenever were able to see the same vet twice and they nickel and dime you for all services. Dr Kwon is kind, down to earth, and patient. He has never recommended unnecessary tests or procedures, and when we have ordered tests, he takes the time to explain the results and plan without seeming rushed. He and his staff have always been professional and helpful.

Fast and kind receptionist, and the vets are all great too. Basic services (shots, physical eval)…read moreare also affordable.

Dr. Smith is an incredibly compassionate, patient and caring professional. We wanted our beloved…read moreVizsla Brian to pass away peacefully in his own home and Dr. Smith provided that for us. Our Brian passed without fear or pain and surrounded by love thanks to Dr. Smith.

Saying goodbye to my sweet girl and best friend of 15 years was one of the worst days of my life. I…read morewill forever be grateful to Dr. Smith for making this traumatic decision and period of time as low stress as possible. He is incredibly empathetic, compassionate and flexible. Being able to say goodbye to my girl in my own bed and with her in my arms is something I will hold with me forever.

I came in on a same day appointment for my cat who had developed stomach issues. Like a lot of…read moreother cat owners know, it can be stressful finding a vet that can give as good care to cats as they often do for dogs. I came here on a recommendation from my usual vet who were out of availability and boy am I glad. Dr. K was wonderful, empathetic, sweet, and very detailed in her care of my cat. She understood how to approach to my little scaredy cat and did what she could to avoid any further stress. She answered my questions, provided me with important information, and we were on our way! I also want to say thanks to the front office and the vet techs. The place seemed very busy and it seemed they were all working everywhere all at once and even then they were prompt and polite. Although I would happily pay anything to make sure my cat is okay, I can't deny I was thinking about what it would cost since it's an urgent care vet, but I found the price fair and, at least for me, affordable. I would recommend anyone who is looking up the reviews to feel ease when considering Urgent Pet.

Guess who's back? After arriving from work one day, I noticed my girl was limping?? Like why are…read moreyou doing this to me?! This time, however, I knew where to go, and I immediately call up Urgent Pet and obtain a same day appointment. Dr. K is amazing! She was so patient and kind with my girl and they figured out what was going on. The bill was fair for the services and within a few hours we were back at home with a prescription. Thanks to Dr. K, Dr. Lowe and the other staff, Puma is feeling much better and we have a treatment plan moving forward. Thanks again Urgent Pet!

Store has great clerks who are knowledgeable and helpful. Prices are fair for products. Vet side is…read morean awesome low cost solution for basic pet needs. I always feel the advice or recommendations they give are spot on. So glad this Vet exist.

So after a shitty experience with petvet buying their subq fluids....years later they banned…read moreselling me any. Their fluids they sell are poor quality. You can't get a good read on how much fluids are going in. When I complained and tried to return the bag..the clerk said..if I don't know how to administer fluids why do I do it. I've done it plenty of times with no issue...with the more expensive bags from the vets office. Needing to save money made me buy their sub par item. I figured out how to use their hard to read fluids because I needed to save the money. But now ....true to form...they are rude upon rude. Truly obnoxious management. So sorry I have spent hundreds in this store. Avoid it. And go to a real vet for your shots and medical advice. Not this store.