Want to give a shoutout to the closing team that was there on 3/5/26. I was having an allergic…read morereaction post fligjt and showed up 10 mins before closing. the staff brought me back immediately and were all very kind and attentive for being near closing time. 10/10 recommed

They wanted me to come in for another consultation to just give me a refill for a cough syrup that…read morewas prescribed 2 days earlier, which did not last the time it should. That is ridiculous

I took my son to urgent care and paid the co-pay amount on site. Later, I received a bill for the…read moreco-pay amount. I had to make the effort and take the time to place phone calls, send email, and mail documentation, including a redacted credit card statement, to show I had previously paid the bill. Luckily, I caught their error. They had no explanation. The medical care was fine but I'm not returning when I have other options for urgent care.

1. Wait time was not long which was great…read more 2 I saw PAC Akbari who just barely look at my sore and instantly said you need to go to the Emergency Room( this is not the first time from her saying that) 3 While I was waiting in the emergency room I saw 3 other people I had seen in the waiting room at urgent care come into the emergency room. 4 The Emergency Department gave me an antibiotic script and said if it worsens to come back in which is what I thought would be the case. This PAC needs to be watched closer and not just send everyone to the emergency room when she could treat herself if see just took the extra time to look at the symptoms

Over the past year, members of my family have been to three different urgent care locations. This…read moreone is my favorite. When I first saw the bill, I was like "That's expensive!" Then I checked the other urgent care locations and saw they were at least the same price. They do tend to prescribe medication more often here than other places, but when I've expressed concern with a specific Rx I had issues with, they were quick to find an alternative. The biggest reason I love this place is the time it takes. I'm usually out the door in less than 15 minutes (with an appointment). That includes greeting reception, getting vitals from an assistant, answering questions about why I'm there, talking to the doc, and leaving with my visit summary. I don't come here when I'm feeling well - I want to be back home, wrapped in a blanket, hopefully with some antibiotics or medication to make my plague less miserable. More than any other place I've been, this checks that box. If you're looking for a conversation about how your family is doing, make an appointment with your PCP. If you're sick and need something addressed quickly, visit One Urgent Care.

This place is a scam, was sent home without any care and was told I had a sprain. I went to…read moreanother doctor a month later because it wasn't healing and learned I have a full thickness torn radial collateral ligament. Let me be very clear, my finger was deformed and locked in an unnatural position. I should have known immediately and walked out after the receptionist had his mask below his nose and was the assistant for my x-rays. I did not feel safe as a woman. DON'T GO, but if you must, definitely don't go alone.

Everything! Staff was competent, prompt, friendly. It's a wonderful community service to have…read moreweekend appointments. Much more nimble and responsive than standard medical care organizations. No frills, relaxed, no fish tanks, just good easily accessible professional medical care for routine issues. Also had the opportunity to utilize a comprehensive Zoom facility for additional testing. Again, excellent attentive medical providers, less hoops to jump through, much faster access to care. Stellar service to have for the community. I realize there may be hiccups with individual clinics but the overall concept of a nimble, responsive, easy to access to medical services is much needed.

Unbelievable. I sprained my back and was in a massive amount of pain, so I wanted immediate…read moremedical attention. I talked with customer service, who quoted me a few hundred dollars for a visit and an x-ray on the same day. The office is in a busy neighborhood, it was rush hour, and we were 9 minutes late. I called before the appointment was to commence and let them know - no worries, they said. When I checked in, the person at the desk said they needed to reschedule me to 3+ hours later. No policy around that that I saw before or since. Then she said my visit would be upwards of $500. Needless to say, I walked (or rather, limped) out and will never return. Don't trust them -- total scam!

#THANKYOUTHURSDAY…read more Urgent Care is never the spot you want to be at, but when you need it, it's frustrating when you're not able to get in. This was the case for me this week - my son came down with a nasty cough and was complaining of ear pain, so I wanted to get him in and make sure we weren't dealing with anything serious. The Point Ruston Indigo was the ONLY place that was close-ish by that had same day appointments and easy online booking. Thaaaank gooodnessss. This was our first time to this particular urgent care, and I was pleasantly surprised at how clean and updated it is! I know a lot of the businesses at Ruston are newer, and this spot is no exception. All of the staff was really nice. The front desk woman was nice and got us back as quickly as she could, and the nurse/medical assistant who we dealt with for the first half of our appointment was so great with my son. He had to get the nasal swab which is never fun, but she was awesome with him and was able to get it done with next to no tears. The actual provider was also really nice and got us out with our prescription for antibiotics quickly. When we left I got a call from them that we had left my daughter's binky behind (which was yet to be discovered) which I thought was so kind of them! I know some kids are very attached to a certain type of binky, so that could've been catastrophic. Thank you to this office for providing the community with great and efficient care!

Not good. Didn't even have a physician on sight. Daughter was incorrectly diagnosed by a nurse…read morebecause no doctor was on sight. X-ray specialist didn't know how to get an accurate X-ray, and then upon leaving were told we would be shown to the door. We were not rude, impatient or loud. Reception staff was kind is the only nice thing I can say about the service we received.

In short They immediately realized that I'd need a bit more…read morecare than they could provide on site, so they didn't charge me or take my time. I was hoping for a different outcome but I have to respect their honesty. In long A scrape on my leg had gotten infected, so I was hoping to get an Rx for some antibiotics and hurry home for the Hawks game. They checked me in in minutes, and found my insurance that had just taken effect a couple days earlier. Nice! The system texted me some info to fill out, and she told me it would list me as being seen in about 25 minutes, but it would be much sooner. The PA came out within 60 seconds to say that they didn't house one piece of equipment I'd need as part of a full eval, and I should go around the corner to the ER. He definitely felt bad delivering this news, and explained it even more thoroughly than he really needed to. I got it right away. He was quick to say that they would cancel the visit and not charge me. Even though I ended up missing the whole game, he was spot-on about what the ER would do to evaluate the infection. I got great care there, thankfully much of it in front of a fuzzy, dim TV showing the game. So I can't really complain about anything other than my own procrastination for leaving the trip until late afternoon.

I went in for a follow-up after an allergic reaction and clearly reported worsening symptoms of…read moreburning and irritation around my eyes. I was told that I "looked fine" and advised to continue using the same topical medication, despite my concerns. My visit was also incorrectly documented with appointment notes about whiplash, a condition I never reported or had. After following their guidance, my condition got significantly worse to the point I couldn't open my eye and had to seek care elsewhere. Another provider immediately told me to stop the medication and prescribed a different treatment that worked almost overnight. I formally contested both the care and the incorrect documentation, but their medical review team still determined that everything was "appropriate" and refused to adjust the charge. I will never go back and cannot recommend them.

Visited ZoomCare for an urgent care visit. Promptly got an appointment online for Juli Sweet, FNP…read more When I walked into the clinic and Caleb (front desk attendant) immediately knew it was my appointment and had details related to my visits and some lab tests. Great to see clinics do this ahead of your visit since it saves alot of time post consultation. In no time I met with Juli Sweet and discussed all my symptoms. She is a very patient doctor who listened to all my symptoms along with timeline and treated me accordingly. Since I had upcoming travel plans, she also recommended what I should and should not do to help make my condition better. They do have some meds in the clinic itself so if you want to save a trip to the pharmacy you can buy it from them (I did find the cost to be more than what it is at the pharmacy though). Service was very good and I am really happy with the treatment. I am very happy to have ZoomCare in my neighborhood here in West Seattle. Finally, I will no longer drive to Bellevue for our urgent care needs. Highly recommend.

My kids come here a ton since I can walk in or get a same day appointment instead of waiting…read moreforever to go to the pediatrician which is also a long drive away. The 15 mi the visit is great! My 11 year old daughter loves chatting with Ward in particular. Quality care, good price, easy access.

I can not speak highly enough of my experience at the walk-in clinic today, starting from the…read morereception desk and including the nurse, x-ray tech, lab tech, and Dr. Bowers. Everyone was welcoming and efficient. Dr. Bowers was amazing - I wish she was a primary care doctor - she was calm, reassuring, explained why she was ordering specific tests, etc . Bonus points for plenty of free parking. I am seriously considering switching my primary care to this clinic.

Beautiful clinic and friendly staff. The physician wasn't super confident about the diagnosis but…read moreit was urgent care so referred to a sprint specialist.

I was able to make a same day appt online to see a OB/Gyn specialist. She was very knowledgeable,…read moreand had a wonderful bedside manner. She listened to my concerns, made great suggestions and was overall a wonderful doc. Wish I could have her as a primary provider- yet couldn't hope for better care in a pinch. They did have some odd billing practices in that they require payment same day, there wasn't a "send bill in mail" option, I reached my full yearly deductible which should have resulted in 100% coverage, but they charged me ~$50. I will have to work that out with my insurance though I guess.

Please post very clearly on your site that you don't accept any sort of federally funded insurance…read morebefore people waste their entire mornings keeping an appointment, just to be turned away.

Review isn't in regard to my care....it was excellent. No…read moreit's about being charged $368.00 for a phone visit thst lasted less than 5 minutes AND not billed to insurance. I have been getting calls about this and have explained in detail what my insurance is...waiting on an itemized statement that includes the ICD10 billing codes and how it was submitted. Having done insurance work at a hospital based clinic I know this bill has some issues that are in need of explanation. Typically visits are billed in 15 minute increments. So I want to know how they came up with $368.00.

I been going here for three years , I got RSV and was instructed to follow up with my primary…read moredoctor. Vanessa G was very rude, unprofessional and refused to give me an appointment. I called clinic manager Karen H. who was very rude also, canceled my follow up appointment,told me she has a black man and grandchildren so she is not racist. Smh I had RSV since March 7th. Karen lied on me and canceled my doctor appointment and follow ups with my therapist. She is a very nasty lady and karma will get her for sure. I'm so glad I'm not a patient here anymore.