been coming here since the 1980s bringing my children first and second husband and you can always find a doctor or a specialist for whatever you need. We now moved the county but we still found a Franciscan branch down in Porter County where we are it will be to them. But they do not have the labs and the x-rays and all the things available like the location in Munster on Calumet Avenue people. Great nurses people clean facilities I love the Franciscan human clinicp read more

Franciscan Hammond Clinic - Jesus - Hospitals Near Me - Munster, Indiana

The front desk at this facility is operated by some miserable people. They are so rude, unfriendly and unwelcoming. My friend had to have some blood drawn there today, and it's sad that he felt their rudeness. There are NICE professional people that need jobs and will gladly taie their position. Why do facilities keep these rude people on staff???? read more

Worst place to go to. I fractured my wrist and went there where they took xrays. They told me there was no breaks or fractures. They then gave me a brace that was for a left hand to wear on my injured right hand. After a few weeks when my wrist was no better, I went to my doctor who sent me for more xrays which showed a fractured wrist! This is not the first time this has happened to me there. Once I had 3 fractured ribs and they said I was fine and sent me home. 3 days later when the pain was unbearable my daughter took me to the ER where they did xrays and told me I had 3 fractured ribs! Don't trust these doctors, ever. read more

I took my husband to urgent care for knee injury I have been using the urgent care 15 years. I understand the need for Covid precautions. I stayed in my car. I had no problem. After a while I did finally need to go to bathroom. It is a necessity. I live 30 minutes from the UC. So going home isn't an option. I tried to go in thru the main entrance. I wore my mask. I stayed my distance. First of all the security guard started yelling at people for being too close and to stay on the blue x. No one was close and there was no blue x. Then the hitler nurse refused to let me go to the bathroom and informed me I had to go back around outside to go thru the other urgent care doors. Seriously, this is not Communist China or the German Nazi regime. I waited as long as I could. My husband was a patient. Going to the bathroom is not an option. Stop treating people so bad. read more

I will list some of my experience with the facility Wrong medication, I had to go to the emergency room for that. Dr. said I did not know that you have diabetes. he did not even apologize. Wrong medication that should not take together. Extremely RUDE staff. I need a paper to be signed for GYM got hard time for it to be signed claiming the Dr is very busy and he has a week to sign the paper. read more

Wow. This was probably the worse decision for car accident treatment. The Dr. never really performed a physical exam. Just looked at her computer screen and asked basic questions. No X-ray of back for a car accident? Worse decision to spend any time or money. Had Dr. Nettem, maybe other Drs are better. Do not go here for real medical advice. read more

I love Franciscan Hammond Clinic!! From the Front Desk Greeters to the Phlebotomists, everyone is ALWAYS helpful, and VERY professional!! The Express Care Clinic gets you registered, in, and out fast!! The doctors are easy to talk to, and make you feel at ease...I've NEVER had a bad experience at Hammond Clinic, and I'm there alot. I see my Rheumatologist, Podiatrist, and Physical Therapists there. I've even seen a Neurologist there...I recommend this clinic to anyone in need of medical attention. read more

Extremely RUDE staff. The woman at the front desk was so unbelievably rude I walked out and went to another urgent care clinic. After my experience I checked online reviews and saw many bad reviews for this clinic that mentioned the rude staff. Why management does not fix this problem is a mystery. read more

I have been using this hospital since 2009. It was recently bought out by the St. Franciscan Health Group. Since then the quality of its services as it relates to billing has taken a nose dive. I have experienced double billing, payments not posted to account etc. for example I made a payment of $300 to my account on 5/13/3013. Almost two weeks later the payment has not been posted. Then they had the guts to send the same bill but switched patient name from me to my wife. There is something fishy going on there. Ask for receipts, do not make payments over the phone, write checks and watch your bills carefully. read more

The Hammond clinic is the worst ever! They are so slow, every time I have come it's been over an hr. wait. No stars

My husband woke up feeling ill with flu like symptoms last week. Upon calling his PCP to see if we could be referred to a drive thru COVID-19 testing facility, her medical staff informed him that in order to be referred the dr would have to see us. The clinical staff lady then proceeded to tell him that there were no appointments available and referred us to urgent care. Now that I am trying to get paperwork completed to cover my time away from work after testing positive, I am being told the dr needs to see me and an appointment needs to be scheduled. What's the purpose of going to their Hammond Clinic Express Care where the results are shared with the patients PCP if now you need to go see the PCP and pay another copay? Just this past week we've had to pay $100 just in copays. This clinic is a joke! Don't even waste your time going to this clinic. I will agree with other reviews that I've seen where the medical care at this facility has gone downhill ever since Franciscan took over. I've been a patient of this clinic since the early 2000's and the change is very noticeable. Money hungry is what they are and there's no true interest in patient care. This applies to several PCPs among specialists we've dealt with since Franciscan took over. So much for the oath that they take to care and serve their patients. read more

I am a RN working for Franciscan Alliance who is associated with these clinics. They double code your insurance bill so typically now for well check its a double copay for the same office visit. So in other words, to see you is one copay and bill, to open your mouth and discuss a concern during this well check is another copay and bill, even though its all in the same 10 minutes dr sees you. I am so upset about this unfair billing. Even though the Pediatricians and some other figured out a way to legally bill your insurance for double, it is morally fraudulent, and i will shout this from the rooftops down to the state of Indiana congressmen to stop this. read more

I wish I knew who to write to to get the Franciscan Health Care organization to LISTEN to what their patients are trying to tell them. I understand that in today's business world, economic concerns are a priority. However, the patient care of a health care organization should not suffer as a result of your economic cutbacks. And this is EXACTLY what is happening time & time again at the Hammond Clinics, specifically since the Franciscan Health Care Organization took over. As I read the other reviews, I sympathized with the those writing the reviews. I myself have been dealing with an extremely painful condition (trying not to have to go to the Hammond clinic) , but finally, unable to walk normally, off to the Urgent Care I went. The treatment there was OK, however, the physician's instructions were to see their spine specialist with in two days, & he was very strong on this point. Keep in mind that this was the end of June. When I called & was connected to the Dr.'s office for an appointment, I was told they had an opening at the end of August. I explained that the Urgent Care physician instructed me to see the spine doctor w/in two days. The doctor's nurse restated that they could get me in at the end of August. TWO MONTHS AWAY??? Because they supposedly have only one physician? In my absolute disbelieve & frustration, I hung up without an appointment. I called my primary physician for help, but there again, never received a call back from her. (Not the first time my primary has not returned a call.) In either case, the same thing happens with neurology. My husband was instructed to see the neurologist. Tried to make an appointment but was told there was a 3 month waiting period. A THREE MONTH WAITING LIST? The Franciscan Nuns need to wake up & realize how their quest for "sound business practices" is now a continuing deterioration of patient care. Accounting is a nightmare, customer service is a notch above civility, & the kicker? The bathrooms in the main clinic smell of urine. Shameful. I have been a patient at the Hammond clinic for over thirty-five years, but I've had enough. Two & three months for urgently needed healthcare? I'm done with them. I am changing networks to anywhere out of the control of the Franciscan Health Care Organization. Maybe if enough of us would do this, they would start listening. Shame on the Franciscan Health Care Org ---& the Nuns that have allowed this to happen--- for putting the almighty buck in front of what the Almighty teaches us. Judy N. read more

I wish I could give this place negative stars. Words of advice. DO NOT GO HERE! This is my story. I called for an ENT for my ear issues and they booked my visit. I went in and saw Dr. B. Shaw. She looked in my ears, that had discharge and were bleeding and told me that I was fine, use Q tips and to return to work. She said and I quote, "let pain be your guide". Mind you I am a flight attendant and could actually lose my hearing if she was wrong. I decided I wasn't returning to work which was a good thing and took the meds she prescribed. It seemed that I wasn't getting better, but worse. I had to see 2 other doctors because of this B Shaw lady and her misdiagnosis and prescribing of meds that caused a terrible allergic reaction that could have killed me. The office meanwhile didn't care about any of that, didn't care that I had suffered far worse from dealing with this doctor than my actual problem, but contend that I should have to pay for all of that. Never mind the fact that they acknowledge they sent me to the wrong doctor, and that the treatment was wrong, they still want payment for this and have called and threatened me with collections. I am willing to pay for the one visit to the actual ENT who confirmed B Shaw and her diagnosis was BS. I am not paying for the 3 visits to other random doctors I would have otherwise not had to see if it wasn't for B Shaw and who ever made the appointment. Bottom line, these people don't care about your health or well being. What they seem to be doing is creating ways to scam you and your insurance company by making you come back more than you should and prescribing meds that you don't really need. read more

The clinic called me to order to go to tbe lab to get a test done, when I get there they dont know how ro do it it took them a hour and 15 min just to research the test,here mind u i did work today.I called for a manager or hospital administrator they did have one in the evening told me to callback between 9 to 5. Pissted me off. read more

The greediest worst doctors i have ever been too. More concerned about appointment count than patient care. I couldnt even get a standing prescription refilled by dr defilipo for nitro and now he wants me to come in to refil blood pressure meds after3 months. Glad i changed plans and will be seeing new doctors next year read more

I have been double billed twice over the last year. Make sure you keep track of your payments!

I have been a patient of the Hammond Clinic for thirty years. I have had great experiences with the Clinic over the years. Since they were bought out by the Franciscan's there has been a noticeable difference in the Clinic in most every way. Double billing is a big problem, appointment cancellations must be at an all time high. We have to give 24 hours, but the doctors can cancel on a dime. Doctors are leaving at an enormous rate. Some leave before they even get there. Had the same Neurologist for 20 years. She left and I have seen four new neurologists in five years and had one that I was scheduled to see and she decided not to come. That apt. was rescheduled four times, before she decided not to come. Dr. don't seem happy and the staff has lost their love for their work. They mostly have the attitude of "I just work here". This has never been the case until now. I made the mistake of being sick and angry at the same time and complained to several up the later. Never got an apology, but I did get a warning letter from the powers that be. I hold no malice toward the Hammond Clinic, I just want the old Happy, Patient centered Hammond Clinic back. read more