My long-term dentist retired and I needed work done when some childhood fillings collapsed. Dr…read more Manunts is very stand-offish with non-existent chairside manner. She sent me to have three teeth removed. While I was waiting for those sites to heal I lost the tip of another. I went in to have the tip repaired and she also did purely cosmetic fillings on the outside surface with the warning it might not last. She was right. It didn't. I paid over $800 for a gloss that fell out after two weeks. It's been a year now and the tip repair has fallen out, too. I had a partial plate with six teeth built for almost $2K. I can't wear it. It gives me a speech impediment. She said, "Oh, just read the newpaper outloud." There is so much plastic I can't find my alveolar ridge to form an l, n, d, or t. There is even plastic on the back surface of the upper front teeth, that I can't form an Italian l either. I'm a voice professional and must be able to perform in Italian, French, and English as well as demonstrate to my students. The only positives about the office are the delightful woman in the front office and the very healthy croton that gets morning sunshine through the window. Avoid at all costs. I have spoken with others who unanimously share my opinions, but they don't seem to register reviews here.

Dr. Manunts was thoughtful, caring, kind and incredibly professional in helping to treat me for…read morewhat had become a painful and traumatic dental issue. She took the time to make walk me through the entire procedure, answer any and all questions I had throughout, and even called me at home to check in on how I was feeling following the procedure. I highly recommend her.

As a former healthcare clinic manager of 20 years, I can usually tell within minutes whether a…read moreclinic is well run. From my very first call, Gorges Dentistry gave me all the green flags. The staff were genuine, attentive, and professional -- you can feel when a clinic truly values patients, and this one does. My first visit was excellent. The care team listened, took their time, and never made me feel rushed. The atmosphere was modern, clean, and relaxed. Staff encouraged and reinforced positive habits rather than shaming anyone for what they "should" be doing -- a huge difference compared to other places. The first set of x-rays was essentially free (saving me hundreds), which stunned me. Both the dentist and hygienist were thorough, careful, and patient. This is how dentistry should feel: professional, compassionate, and centered on care -- not billing. I highly recommend Gorges Dentistry to anyone in Ithaca looking for quality dental care.

Accounting shenanigans and majority-culture power-as far as I can tell-instantiate the divided…read morerecord of Yelp/Google for this Triphammer Rd. address of recent-decade Ithaca. Schedule and bills were Rube Goldbergian. "It's broken" and "Yes, heh-heh, yes" were the responses, respectively, of hygienist Mattie and owner Anthony Raggi to herky-jerky "panoramic X-ray" and my comment "You want my money, don't you?"--as he appeared from the back room to interrupt my starting to ask about confusing paperwork with "Is there a problem?" A re-capped 20-year-old crown ran $1500 taken mid-term. At the close of 3 visits, a recurring "-$138" remainder not refundable was claimed as due to said feckless X-ray.

Coming for a dental exam with Dr. Ng It's a very nice office…read morewith convenient parking lot. I am experiencing some sensitivities with my lower right molars. Dr Ng was very gentle and answered my questions patiently. I also made an appointment with them for my next cleaning appointment. Highly recommended

Great practice with excellent care for any kind of non-surgical dental issue. The office is…read morefriendly and everyone is attentive and skilled!

Do not do business with Tompkins Dental. They are unprofessional, rude, and hostile to their…read morecustomers. I made an appointment for both myself and my elderly father, both of us who are new patients. They scheduled us for appointments about 4 months out from when I placed the call, towards the end of summer. About a month before the appointment, they called to inform me that they would have to reschedule our appointment at the end of October. Unfortunately, by this time I had to be out of town, so I called them to cancel my appointment but kept the one for my dad. Unfortunately, my dad is sometimes forgetful and easily gets lost, as the elderly often do, and he was late to the appointment by about 15 minutes. This is why I try to accompany him to appointments whenever I can. Not only did they not allow him to proceed with the appointment, but they also went out of their way to call my mobile phone to leave a rude, unprofessional, and inappropriate voice mail - audio transcript: https://photos.app.goo.gl/ouRkgry37E7Nu9wTA I can not recall a time in the last 5 years when I have been seen on time for any of my medical or dental appointments. And had Tompkins Dental not rescheduled our original appointment from the summer, I would have been able to accompany my dad and arrive on time. It is never acceptable or appropriate to address your customers in such a manner, especially when it is your own incompetence which caused the incident. Do not do business with these people. You will regret it.

Everything needs improvement- except the receptionist. She's the best part because she's actually…read morenice and talks to you. But thanks to them, it took almost a year to see another dentist. Now I'm paying out of pocket because that's preferable to having these people poke around my neglected teeth. Thanks for the help.

I have been a patient of this establishment for many years, and I find them to be the BEST in the…read morecity. The care they provide is genuine, and they will do whatever they can to make you comfortable. I've even been offered a blanket and a foot massage! Unfortunately, with Integrative Oral Health, you have to apply through Medicare to recoup the money you pay for the visit. Unfortunately, Excelles won't reimburse the full amount. The dentist's receptionist will apply for the reimbursement on your behalf. We also apply ourselves because the forms didn't get through the system a few times. I have tried the other dentists listed by Excelles, and I was NOT happy with their service. One tried to pull out my bridge and said I needed a deep cleaning, which wasn't true. The other dentist called me the day before my appointment (that took months to get) and cancelled on me, saying the hygienist wouldn't be in that day!!! I was not very happy! I felt like I was on an assembly line with these dentists. I would definitely recommend Integrative Oral Health because they don't jerk you around, but treat you with respect.

Dr/Dentist Alanouf gouged my top front tooth "for free" and would not fix it for free…read more It was not the tooth she was working on. She talked the entire time. It was a horrible experience, and my opinion is she's a terrible dentist. I will never go back. I don't know if she's still in Ithaca NY. She might be in Pennsylvania.

Heather is great, but not impressed with Dr Ray. Dr. Ng seems to be unavailable most of the time…read more Was given an outrageously expensive estimate for an extraction and was also told I have a " cracked" filling in a tooth that does not bother me at all. Plus was charged $145 for a simple cleaning, no X-rays, not seen by a dentist. Will be looking for a new practice.

8/22 update: After my bad experience (noted below) I went to Gorges dental two days later: NO…read moreCAVITIES! You should get a second opinion before getting a procedure here. Im not the only person that reports unnecessary treatment. I highly recommend Gorges - very modern, professional and first x-rays are free! This place isn't a dental clinic -- it's a financial model with chairs. Ithaca, you should know better. First red flag? I asked about a chipped tooth, and instead of addressing it, the hygienist told me to "check with the front desk because they were short-staffed." (?!) That's not passing the buck -- that's trying to collect another one. The hygienist reminded me more than once about being short-staffed and made my gums sound like a crime scene. Evidently I'm the only one not getting an "A" for flossing. The dentist didn't touch a single instrument -- just had me open and close my jaw and called it an exam. Must have been using x-ray vision. On top of that, they overlooked a cavity previously noted in my chart. When I asked if the doctor would examine it, I was told -- not kidding -- "no, the doctor is done and gone." My cleaning wasn't even finished, and guess what? I still got the bill. And here's the kicker -- an elderly woman named Jean, clearly hard of hearing, almost had her appointment canceled because she didn't respond fast enough in the waiting room. I had to step in so she wouldn't be turned away. That told me everything: this office runs on throughput and billing, not care. I had a wonderful relationship with my prior practice in Austin for 10 years and never once experienced anything this careless. I cannot be the only one noticing this. Ithaca deserves a whole lot better.

They exaggerate need and try to make money by suggesting unnecessary procedures. After being told…read moreI needed loads of work I went to a different dentist who did not agree. They are worse than a rip off. They take advantage of people.

Don't waste your time here. My experience here, which…read morehappened a couple of years ago, was disappointing enough that I still feel it's worth sharing for anyone considering going there. I was told the new patient x-ray would be free after asking, and despite repeatedly saying I didn't want it, they said it was required. I eventually agreed, only to receive a $200 bill in the mail for the very thing they insisted wouldn't cost anything. The X-ray process itself didn't inspire much confidence. The technician had to reposition the machine many different times before getting a usable image, which made the whole situation feel even less professional. When I finally saw the dentist, all I needed was my bridge re-glued - an easy, relatively inexpensive fix. Instead, I was quoted $600, which felt ridiculous for something so simple. The entire appointment dragged on for about two hours, and I left with nothing resolved except a bill I hadn't planned on and regret over handing them my social security number. Even though this visit wasn't recent, the experience was memorable for all the wrong reasons. If transparency and competent care are important to you, I would suggest looking anywhere else.

Dr. Zax is the best dentist in the area. Got me right in and with great music too!read more

I had heard a few rave reviews about Dr. Zax from some friends. Since my dentist of 20 years…read morepacked up and retired without a !?@%ing word to anyone, I was in a pinch to find a new one. Called up Dr. Zax's office and the appointment making process was pleasant and quick. That's where the positivity of this review ends. I also want to preface this review with the fact that I am NOT one of those people who is terrified of the dentist. I have never been afraid of any doctor. I spent nearly three hours at their office from start to finish. For a CLEANING! A Cleaning! Waited in the waiting room for a half an hour. Sat in the torture chair for an hour and a half. Waited another half an hour for the doctor to review the Grim Reaper's work. Waited ten minutes for doctor to get off of her cell phone. Listened to the doctor try to convince me for another ten minutes that I "might" have a cavity (I am 42 years old and have never had a cavity) and that I will need to come back and get it "fixed" for a few more hundred dollars. The rooms were freezing. Maybe they need to be, I don't know. The dental assistant proceeded to tell me everything that my previous dentist had done wrong in the last twenty years. Picked at my teeth with her mouth-hatchet for far longer than I've ever had anyone do in the past. My entire mouth was sore for two days (again, a first) and I had a headache for 24 hours after that appointment. The receptionist is very cheery. So thanks for that. Good music in the office too. Yeah, that's all I got.

Ithaca dentistry is so professional and i feel like i am taking care of when i am there . I do…read morerecommend them highly. susie

Many years lived, so many years of receiving dental care. My dentist retired, so I tried these…read morefolks out based on positive recommendations. So far, so good. Will update periodically.