Great atmosphere and super knowledgeable and friendly staff, especially Joe! And the wine is…read moreexcellent!

Amazing atmosphere and everyone was very friendly and welcoming. EXCELLENT WINE! We sampled several…read moreflavors and enjoyed them all!

excellent service very professional and was on time Thank you for the service provided yesterdayread more

Absolutely beautiful room with the balcony!. BJ was an absolute sweetheart checking us in.read more

We stayed two nights in July 2026 and our experience was much less than hoped for. Immediately…read moreupon arrival, on a Sunday, we were greeted by landscape maintenance workers running leaf blowers, lawn mowers, and all sorts of gas-powered noise-making machines. This was supposed to be our birthday celebration trip, but it gets worse! Next day, around 2 PM, every fire alarm in the building started going off, and continued to go off for the next two hours. We were not forewarned that fire alarms were going to be tested during our stay. Because of the noise, we were forced to go outside, where we were met by more landscapers making noise. To cap things off, a rancid smell became noticeable in the second floor hallway the day we arrived, then got progressively worse, so by the time we departed on the last day it smelled like something had died on the second floor. Other guests staying on the second floor also mentioned their concerns. We left notes for hotel management regarding our displeasure, but received no compensation. We will not be back!

One of the worst meals ever. I went on a tour to Jamestown, New York to celebrate the 75th year…read moreanniversary of I Love Lucy Show. One of our meals was catered by 3C's. First, we had to endure their film about their 30 years in business, how they do everything from scratch, etc. One of the worst experiences ever-first, only get water, tea, coffee-no soft drink. So-called buffet was beef in gravy, seasoned chicken, boiled potatoes, corn, and carrot cake. Everything was either under seasoned or seasoned in such a way that left a bad taste in your mouth. Carrot cake was less than average. That night, I got sick due to the beef I had eaten. The cooks from this company need to learn how to cook properly.

You know how you'll go to a wedding and the food is all right but not really all that special?…read more Those weddings weren't catered by 3C's. We didn't make things easy on them, requesting a good chunk of the menu to be made dairy-free yet we heard compliments on every dish. To be honest they were almost too good as folks kept going back for more instead of dancing! We love this family business that uses home-grown ingredients whenever possible and we'll be looking for their food truck at local events for a long time (we didn't use the food truck at our event but it's a fun surprise every time we see it out in the wild).

Great sugar free chocolate options!!! Ice cream is good. And the gift shop has a menagerie of Flo…read morestuff. Great stop and shop.

This place is a timeless classic. Not only are the chocolates and other candies delicious and…read moredesigned well, but the pricing and customer service are extraordinary as well. Looking forward to this pillar in CHQ community to remain strong for years to come.

Quaint, country setting in a beautiful town. Room was nice and clean. Small room, small bathroom. 2…read moreFull size beds. Definitely did the trick. Not luxurious but really no complaints and a great deal for the price. We would stay again without issue. Oh and a sweet cat that wanders around looking for a scratch.

This was our third stay at the Athenaeum, and we've now spent the last two years in Suite 8. We've…read morealready booked our return for 2027. Suite 8 has become our favorite room. It has its own private entrance and porch, and it's located right next to the Amphitheater. One of our favorite parts of the week is sitting on the porch in the evening and listening to the concerts without ever leaving the room. We still love the Athenaeum for its history, charm, and unbeatable location. Being able to purchase our Chautauqua gate passes through the hotel is another nice perk. They're printed and waiting for us when we check in, making arrival quick and easy. So why did I lower my rating from five stars to four? Housekeeping has changed noticeably since our first visit. During our week-long stay, the room was never actually cleaned. Towels were replaced and the trash was emptied, but the floors weren't cleaned, the bed linens weren't changed, and the room was never refreshed beyond the basics. We also ran into a maintenance issue. Although the shampoo, conditioner, and body wash dispensers in the shower were full, none of them worked. We ended up buying shampoo and conditioner from the Plaza store and relying on the bar soap provided by the hotel. Neither issue ruined our stay, and we'll absolutely be back. But for a hotel of this caliber, I expect housekeeping and basic room maintenance to be better than what we experienced this year.

I stayed at the Athenaeum July 19-25. Before arriving I called to inquire whether there would be a…read morehairdryer and iron in the room and was assured that there would be. It did not occur to me to ask whether there would be a mirror in the room, as I've never been in a hotel that didn't have one. When I found that, aside from the small bathroom mirror located far above my height, there was no full-length mirror in the room, I asked about this at the front desk. I was told that they would see if they had a mirror that could be installed. When nothing happened, I inquired again and was told that the hotel had no other mirrors. Apparently, some rooms have mirrors and some don't and this seems to be fully acceptable to the management of the Athenaeum. I got no apology and was, in fact, made to feel like my request was unreasonable. If I were managing the hotel, I would think it worthwhile to send a staffer to the nearest hardware or dollar store to purchase a full length mirror and install it in the $400 deluxe double room. Total cost: less than $20 and a half hour time. Furthermore, the prefab plastic shower stall lacked a grab bar or even a shower mat. Given the average age and mobility of guests at the hotel, this seems like an accident (and liability suit) waiting to happen. I tried sending this as feedback directly to the hotel, but could not get to a link or contact info that would have allowed me to do so.

Cute spot for a drink. Charming, local and historic hotel with a great view of the water. There is…read morea massive front porch with rocking chairs to enjoy your drink and the view of the lake. It was very relaxing and enjoyable to catch up with friends. Affordable drinks and cheap $1-5 options for food. It was nice to get an snack and a drink during these times and not break the bank.

This is a very historic hotel with beautiful views of the water. I came here for a wedding ceremony…read morewhich was held on the lawn, and reception which was held in their back banquet room. The bar at the front was also open for cocktail hour. The rocking chairs on the porch are a nice touch. This hotel makes you feel like you've stepped back in time, truly amazing how much history there is in here. However it definitely needs more love and upgrades, including some critical ADA-compliant updates for their bathrooms. Additionally, I'm unsure how this venue can hold large events without any sort of dedicated parking area, I had to park about a half mile away. This would be a great place to stop if you're already walking around the area, as the bar has a good selection of drinks to choose from, and is open to the public.