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    Francesca's Collections

    3.0 (2 reviews)

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    Macy's

    Macy's

    3.2(26 reviews)
    0.5 mi
    •$$

    4.5 stars. This Macy's department store is in Monroeville Mall and sells clothing, footwear,…read moreaccessories, cosmetics, home goods, and more. I shopped here mostly to look at women's clothing. I felt happy with the selection of shirts, pants, dresses, skirts, outerwear, etcetera. The prices ranged from low to high. I particularly liked the styles of Calvin Klein dresses. I, however, ended up picking out only a blouse that was on clearance for just $10. At the cash register, I had to wait a few minutes while other customers were being served. The cashier spoke very nicely with me, greeting me and wishing me a good day. She made no mistakes with the transaction. I was asked to donate my rounded-up change to the Hispanic Federation charity, which appears to do good work but, based on your political views, you might want to look up before donating.

    I just received top notch customer service during my visit and I just had to give a special shout…read moreout to Mr. Will from the Macys fragrance department; AKA man of all trades. I stopped in for cosmetics and he was one of very few employees working today. He is typically working in the fragrance section near (Kate Spade and Chanel). When he was called to assist me, that was the best thing the other passing employee did for me. He went to work and took his time to help me find a product I needed. He even provided some tips of the trade he learned along the way from his previous job experiences; helping me to make some selections backed by science that could potentially improve the outcomes I was seeking for the future. If you are ever in Macys and you need help; quality customer service; smiles and patience, please make sure to stop over to see my buddy Will. Tell him Tonya sent ya!

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    Francesca's Collections - womenscloth - Updated October 2026

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