There's tons of irresistibly cute stuff here. However, the prices are outrageous--I can buy Free People stuff any number of other places for much less. If you want to buy Toms shoes you can do that here. I don't know what happened; Frances used to have great sales. Now, it seems, when I get the e-mail about a sale or I happen upon a "sale" (the round rack in the back room), the prices are only barely discounted. I'll agree with other reviewers that this is a great place to pick up a gift for that girlfriend of yours who has impeccable, quirky taste. In fact, I usually only do gift-shopping here, as I can justify splurging on someone else (a $35 necklace, a $25 T-shirt) but there's no way in hell I'm spending $148 on an unspectacular Free People hoodie for myself. read more

If sunshines and flowers could sell clothes or jewelry it would be like Frances. With that said, sunshines and flowers could probably use help with the selection of mens wear and accessories. Maybe a gun, sunshine, and flower collabaration would fix that. read more

They have really cute products, however some items are a bit overpriced. I've been here at least 3 times and each time I was closely watched and followed around the store. One time, I felt so uncomfortable about the close monitoring that I ended up putting things back that I was about to purchase. I probably won't be going back to this store where I'm made to to feel like a criminal...the employees here seem to judge people by their style/looks. read more

everything here is awesome.. and the decor is amazing. it's like anthropologie's lil sister, but locally owned. read more

So many cute little trinkets and local jewelry and Arizona themed items! I love shopping at Frances because the girls who work there are so sweet and every time I visit I actually want to buy the whole store. This is the perfect place to find a unique gift or a cute shirt that shows off your PHX pride. Congratulations on ten years Frances! I hope the community supports you for many more! read more

The only reason this awesome local boutique isn't getting 5 stars is because the parking here is a nightmare. But the store itself is super cute and focuses on local artists. I follow a lot of them on IG so it's cool to be able to go to one location and shop them all. Staff was so knowledgeable and kind. Their gift wrapping is adorable and doesn't cost any extra. I will definitely be back to shop for holiday gifts! read more

This is one of my favorite places for finding gifts for friends. They always have a fun and unique selection of items ranging from jewelry, clothes, books, and childrens items. I recommend following them on instagram or twitter so you can stay on top of their sales. I love taking people here from out of town because they have a great selection of locally made items. read more

Last week, stopped in for a gift, found cute, cute, cute bobby pins, jewelry, and more cute dish cloths. Love the feel of the place, easy parking behind it and right next to Dutch Bros :-) read more

One of my favorite boutiques in PHX. Always friendly and there's always something new in! The jewelry selection is great and there's a ton of great local gift ideas. read more

I stopped into this place to check it out since I've seen nothing but great reviews. I walked in to find cute little gifts (voodoo doll key chains?!) jewelry, clothing, and other clever stuff. I would say I was a little disappointed they didn't have more clothing, however I did manage to get a cute Daniel Rainn '70s blouse for $39 which was originally $145 (score!) I guess I was lucky to walk in to the 75% Summer Sale! The ladies were very helpful and attentive and I fell in love with pretty much all their clothes. It's hard for me to justify Free People full retail price, but if I need to splurge I know where to go. I'm planning on taking one of their classes in November (it's free!) and can't wait to frequent this place more often! read more

Cute boutique! Had an array of great gift ideas and handmade cards. Cool personalized jewelry and candles. A must stop for a cute birthday gift! read more

What makes me keep going back is the service. The owner and her well-trained staff are super!

I love Frances! Great mixture of clothes, accessories, gifts and home items. There was a lot to look at and I spent probably an hour and a half walking around and taking everything in. I was even texting and sending pictures to a friend and a couple coworkers for their opinions and to see if they wanted me to pick up anything for them. Walked out with a few pairs of Toms for myself and a coworker. Their prices on everything were good, much better than expected. I think the regular price of the Toms I bought were $3 less than other retailers plus I got them half price! I will definitely have to come back soon! read more

Great little shop with various gift items and some clothing for women and men. They had amazing candles, dishtowels, stationary and knick-knacks. They had wonderful necklaces too at a reasonable price. I'm wishing now I had bought one I saw today! They even had some kid items and a really funny Barbie doll type of hanging lamp. It felt more like a shop I'd see in Seattle, where I now live. read more

I've been coming to frances for a while now. They've got great products and they love the local community! But, today was exceptional! We thought the store opened at 10, but on Sunday they open at 12. We got to the shop at 11:45 and noticed it was closed. I exclaimed to my husband "Matt, they're closed!" And an employee heard me. She turned and said "give me a couple minutes, I'll count the money and open early for you". How great was she?! read more

First time I was in here I was impressed by Fances's selection of unique clothing and accessories. I loved the fact that they carried jewelry and other accessories from local artists. Their clothing and shoes can be a bit pricey which is why I give them 3 stars instead of 4 or 5. I think that they could work in some lower price points when it comes to clothes to make it more accessible to a broader range of clientele. I will definitely be back in to buy stuff, but it'll be when I'm ready to splurge on clothing. read more

This place is neat! There is something for everyone. There are all kinds of cute clothes, journals, checkbook covers, shoes, baby clothes, dolls, and I could go on and on. The lady at the sales counter was also very welcoming and friendly. I bought a barette and was offered to have my purchase gift wrapped. It seems that service like that only gets offered at fancy snotty stores anymore. Thank you Frances for having a down to earth, ecletic, and friendly place to shop. read more

this is one of my favorite stores in Phoenix ! I'm always excited to visit Frances and see the new items they have to offer. the employees are always so friendly and helpful, it is a pleasure to visit this store :-) read more

If I am ever needing a "fix", I go to Frances! I absolutely love love it there. When I walk in, the fabulous women behind the counter always call me by name and give me a huge "hello". There is always something new in stock and in every price range! It's never the same-ol'-same-ol' that were all used to seeing in stores either. It's fresh, it's new, it's one of a kind and many times it's even local! The jewelry counter is always my first stop. A good 50% of my jewelry chest is filled with goodies from Frances. I found a fabulous pair of long, silver stamped earrings for $10 that I have gotten a million (not exaggerating) compliments on. The jewelry is not only very cool, it's also always very well displayed. The goodies are easy to see, try on and drool over! I ALWAYS find a gift there! The clothes are to die for. I will admit, many are a bit pricey, but trust me, it won't discourage you because they are all so cute! Lots of embroidered dresses and skirts and fun tops. I have been known to pine after dresses for months that I see in their window! I do love the back room too - it's not to be missed! The baby goodies are enough to make this Aunt spoil her niece after almost every visit. Great little gifts that you don't find anywhere else and they'll even wrap them up with a cute little bow for you. The back room is also home to housewares, which, as an Interior Designer, I always have to stop and touch. Not a huge selection, but what they do have is fun and colorful. So many people know that this store is my "happy place" that every gift but 1 that I received for my birthday was wrapped in a Frances box! If Yelp had 6 stars, I would give it to Frances! read more

The place is very trendy . There is valet parking . Not sure why. The waitress was very friendly and attentive. We had their salmon which was fresh and tasty . The portion was perfect for lunch . Fries were nice and crunchy . A little on the salty side. Hamburger was over cooked read more

Bought a gift certificate online, had a minor website glitch, and got immediate, friendly help completing my purchase. GOOD customer service! read more

This is one of those little stores that people have to be lucky to know about. One of Phoenix's little gems. I can find something awesome for anyone in this place. read more

A charming little boutique in central Phoenix that features items made by local artists. Definitely a place to go if you have Phoenix pride and love the city. They even have adorable little earrings that spell out "PHX". This is a must go to for out of town tourists looking for a custom piece of Phoenix Art or just a souvenir to take home. Even better for locals wanting to represent the city. read more

Yes I'm a fan of Frances. I love to shop the lay out is great and there is a nice range from little treats such as cute coin bags and earrings to clothing and purses. My one complaint is that yes some things are priced too high for my opinion, but the prices are sort of a hit and miss. Some things i find reasonable other items are far to over priced. Yet overall i shall always come back to see whats in stock. I have gotten both presents for myself and others and each time I've gone the staff has been very kind and attentive. read more

I really liked this store! The jewelry is really cute, great gift ideas, fun books and cute clothes. The kids section (a whole separate room) looked really fun, too, but since babies aren't in my world at the moment, I didn't spend too much time there. I went in looking for a unique present for my sister's birthday, and I totally found it. My one complaint is that it's a little on the pricey side. Odd though, some things were very moderately priced, and other times I'd pick up a small, simple pair of earrings and find out they cost $60. read more

Frances has everything I love all in one store! Unique jewelry, quirky cards and stationary, indie-label clothes, housewares, novelty (and some serious) books, cute kids stuff and even a small table of pet-wares. It honestly can't get any better than that. Well... maybe in one way: I agree with Nadia C that the prices are a little high. But if you feel like splurging on yourself or on a gift for someone else, I'd definitely do it at Frances. read more

This boutique is great! Maybe it is where I am shopping but I have never been to a 'boutique' that was not expensive. So I come here knowing that most things I will not be able to afford but there will be somethings I can. I know that she does not charge more than any other vintage boutiques for the same items because I have compared prices. I always end up leaving with some cute tank tops or something. They have something for everyone... girl, guy, baby, home. You should check it out! read more

Great place for feel-good gifts or splurges. Kitschy items and hipster-friendly.

My husband and I decided to stop in and check out this boutique to see what the hype was all about. First of all, we weren't even greeted and we were the only people in the store. This place is great if you're into spending tons of money on novelty items. Their clothes are ridiculously over-priced. I can see if you're paying for good quality, hard to find fabrics but that's not the case at France's. If you really want these type of novelty items, you're better off taking a drive to Tucson and hitting the shops on 4th Avenue. Same stuff for A LOT less. Another alternative is eBay. read more

Visited with a friend. Friendly people, good vibe, and cool stuff. It's a little pricey but I like their style!

I fell in love with this little boutique. Everything in there was adorable and the staff is very friendly. It is great for shoppers who have their own individual style. The only downfall is it can get pretty pricey. So I usually just buy one or two statement pieces. read more

Love this place. Fantastic selection. Everything from vintage to new free people. Housewares to baby items not to mention things for the pets. There needs to be more places like this in central phx. way to go!! read more

Frances really is as good as it gets. The owner has impeccable taste and when I shop there for a gift I always know I will find something unique and beautiful read more

We came down here for the Crafeteria which was held behind the location. There were tables out behind Frances and local artisans and upcyclers had tables set up. We walked through Frames and there is an interesting assortment of items. The craft fair had a lit of localists and we were able to get some nice gifts at kind of high prices. The Frances items were a little on the expensive size but really unique as were the craft fair items. I really liked the local in the newly renovated uptown area of Phoenix and the shops there in the Melrose Plaza are all rather interesting and hip. I am glad we went as it was a lovely night, there were a lot of nice crafts and I got a couple of gifts. A red letter night in my book. The lighting for the vendors could have been better. read more

I like to support local businesses and I had a friend who bought this amazing hat from Frances so I had to get it myself. One night I went with my friends to Frances to purchase this hat. The store is beautiful and I fell in love with everything there, really organized and they carry a lot of product from other local businesses. As me and my friends walked into the door we were greeted and we made our way to the back room where I saw the hat I wanted. A few seconds later an employee came from the back and stood behind us at a table folding shirts. The hat was REALLY expensive but I love it, it's local, I was going to buy it but I wanted to browse the rest of the store. As I'm walking around my friend gets my attention and tells me to focus my attention to the employee who was folding shirts, so I did. The employee was folding shirts already folded and whenever i would glance over the employee was watching my friends. I wouldn't think anything of it if it wasn't my first time, but unfortunately with me being a black male, this isn't the first time I've been watched or followed in a store to make sure i don't steal as I shop. So the standing at one table pretending to fold shirts is nothing new to me. I guess what shocked me was the fact that I live downtown, I love the community, I love local businesses, I work downtown, and I was being profiled and watched at a local business in the area. My friends started to feel uncomfortable so we said our goodbyes, ordered our Uber and went back home. I still gave this business a two star rating because I refuse to believe that this is a behavior the owners of the store would condone and it's a really really nice store. I just hope that if I do decide to go back to buy that hat and other things because I saw some holiday gifts I could purchase for my friends, I hope I don't have to deal with being watched as if I'm going to steal something while I shop. read more

Frances is super-cute. They're sales are great (though rare), and they always have a nice selection. i go in about once every other week and often walk out with something new. The men's selection is small but very high quality. If you've got no time and need to pick up something (a gift, new outfit, etc.) quickly, Frances is a sure thing. Staff is great, too. read more

Parking aside this shop is adorable! While most items are rather pricey it is also unique and local so it is a great place to find that special touch to a gift basket. I did spend quite a bit of time looking around since there was so much unique items and I didn't feel the staff was staring me down or rushing me and I greatly appreciate it. I shall return again. read more

stopped by today and picked up some cute magnets, I loved this boutique. the staff is super friendly and the products they offer are super cute. I loved browsing all the clothes & jewelry. such a super fun place! read more

I love the clothes and accessories, the staff is friendly and the prices accomodate everyone!

I went in to Frances looking for a simple necklace for my girlfriend and found several other gifts as well. The 3 ladies who were working were all very friendly and sincere. They went out of their way to help me find the perfect necklace even pulling out more inventory from the back. I also appreciated the care (and design taste) they put into gift wrapping my items. I was very impressed with everything and will definitely go back. read more