I brought my car in because the low oil light was on. The shop told me the oil pan was rusted and leaking, and they offered to replace it that day for about $1,300. I agreed, expecting that the issue with the warning light would be resolved. When I picked up the car, the low oil light was still on. When I asked about it, the owner claimed that wasn't the reason I brought the car in -- which makes little sense, since the light was what prompted me to bring it in. Later, when I returned with my father to ask about the repair and see the old part, the conversation quickly turned hostile. Instead of explaining why the light remained on, the owner became defensive, accused me of name-calling (which I did not do), and even threatened to call the police while acting like a bully. It was an uncomfortable and intimidating experience. In his written response to my review, the owner repeated that he only replaced the oil pan because that's what we authorized. A professional shop would have acknowledged that the oil light would remain on unless additional issues were addressed before charging you $1,300. That type of honesty and communication is what customers expect. Instead, I left $1,300 poorer, still with the oil light on, and treated rudely when I asked questions. Fortunately, I was able to dispute the charge with my credit card company. Based on this experience, I cannot recommend this shop. read more

Framingham Automotive - Auto Repair Near Me - Framingham, Massachusetts

I was in a rut, because my car dealership gave me an extremely huge estimate for a catalytic converter replacement. I decided to reach out to Framingham Automotive and couldn't be happier with the service I received from Joe the owner. I explained the situation and he didn't even want to hear my quote from the dealership before telling me to come in for a free estimate. I was there in a half hour and 45 minutes later he gave me an extremely reasonable quote for the entire job. Not only did he get the part the next day, but when I asked if it would be possible to move my installation from Monday to the current day, he was more than happy to accommodate for me. Joe is a consummate professional, and one of the most thoughtful mechanics I've ever worked with. He works his tail off and doesn't give you anything but the honest truth. I highly recommend Framingham Automotive to anyone who is looking for an honest repair shop. They've earned a lifelong customer in me and will do the same to you, I'm sure. read more

Framingham Automotive - Exterior of Framingham Automotive - Auto Repair Near Me - Framingham, Massachusetts

This is my neighborhood gas station that truly stands out from the rest. They offer the cheapest price in town if you pay in cash One exceptional service they offer is helping customers order new tires online. This convenience eliminates the hassle of searching for the right tires and dealing with the complexities of online ordering. The knowledgeable staff at this gas station will guide you through the entire process, making it seamless and stress-free. In addition, their commitment to customer service extends to checking oil levels. They understand the importance of proper engine maintenance and are always willing to lend a hand. Whether it's checking your oil levels or suggesting the best oil change schedule, they have your back, ensuring the longevity and optimal performance of your vehicle. One aspect that truly sets this gas station apart is their willingness to provide advice and counsel on car problems. The staff is incredibly knowledgeable and always ready to offer their expertise. Whether you're dealing with a minor issue or a major repair, they will take the time to explain the problem and discuss the best course of action. It's like having your own personal automotive consultant right at the gas station. Shout out to Dave and Joe. Overall, this neighborhood gas station has proven to be a trusted resource for all my automotive needs. Their commitment to going above and beyond, from helping order new tires online to offering guidance on car problems, sets them apart from the rest. If you're looking for a gas station that truly cares about its customers and their vehicles, look no further. AND they're an Inspection Station read more

These guys are clowns. Rude. Dirty. Last time the place was cleaned Clinton or Howard Taft was in office. Stay away from this nightmare. read more

The Mr. goes here for service, I go here for gas. Good gas...good service! They have a small selection of convenience items, but don't' have window washer fluid. read more

Framingham Automotive - Auto Repair Near Me - Framingham, Massachusetts

I love this place. The guys have always been helpful and without an appointment. I wouldn't take my car any where else when I am In Framingham Area read more

Framingham Automotive - Bugging my headlight lens which were terrible - Auto Repair Near Me - Framingham, Massachusetts

Horrible costumer service. Called and asked if I could set up an appointment for an oil change and a tire rotation and the guy said come tomorrow at 9 am, didn't get my name or phone number or anything. I said okay, the next day I got there, after an HOUR drive because the place is located in the middle of nowhere, I get there and he says "You didn't say you had a Groupon, which even if I hadn't, wasn't I supposed to get service anyway? So the guy told me to go home and come back tomorrow for another one hours drive in the middle of nowhere to get serviced for something that might take hours. Never coming back. Don't wast your time! read more

I would highly recommend Framingham Auto to anyone looking for an honest, trustworthy, friendly, quick, efficient auto repair. I went in there on another friends recommendation and I was not disappointed. I explained the issue I was having to Joe the mechanic, he knew exactly what it was, I rec'd a call within 2 hours, they had the parts, gave me the price and I picked up my car the same day, 3 hours later. Joe the owner explained everything they did, provided me with a guarantee on parts, and my car is like new again. I have told everyone I know to go there, and you will not be disappointed. I certainly was not! Lynne read more

I cant say enough kind things about Joe at Framingham Auto. I was about to make a long drive towing a Uhaul when I noticed my truck was making a strange sound. My regular mechanic was closed on Saturday, so I desperately stopped at Framingham Auto, as it was the nearest thing I could find that was open. There I met my new guardian angel Joe. He dropped what he was doing, hopped in my truck and drove me arould for a bit to identify and diagnose the sound I was hearing. He then showed me the problem, but assured me the truck was fine to drive on the trip. He even gave me his cell phone in case I had any issues!! I am back safely from the trip, and will be bringing my business to Joe from now on!! THANK YOU JOE!!!!!! read more

im the one with the 1987 Toyota Tercel and they fixed it as I hoped. I was overall happy with the results. The newer used engine, it eventually needed, came from Albany, NY. I am a huge fan of NY partly because i knew someone from there i was romantically involved with and was originally planning to drive them in this car had they come to visit me. Now back to my car, it basically took off like a rocket and i was very happy to get it back. A++++ job Joe! read more

I got four tires and oil change and it cost me almost $900. The markup on the tires was almost double. The oil change was above the average rate. In addition to that they try to convince me to get new struts which would cost another $800 to $900. I would've paid less at the dealership, so much for giving business to small mechanics. read more

Went in for a state inspection. They said my brakes weren't good and that it would not pass inspection. They quoted me a cost of $1,200 to fix the brakes. Tried to scare me into doing the repairs...talked about the risk of driving around with a red R inspection sticker. Didn't take the bait and brought it to a place I explicitly trust. The place I brought it A) didn't think the brake issue should have caused the failed inspection and B) charged me less than $400 to fix the rear brakes. I usually don't write negative reviews, particularly for a local shop like this, but heed the warnings! Do not bring your car to this place...even for a state inspection! Either they are incompetent or are totally dishonest. read more

Summary: They lied about my rear brakes needing to be replaced and provided no paperwork, measurements, etc. after the routine maintenance. Details: I hesitated to write this review as I know many small businesses are struggling since March 2020. However, the deceit I encountered here was abhorrent. My only conclusion is that they assumed they could make some easy extra money, because I'm a young woman. I can do my own oil change, but I was about to move out of state. I didn't have the energy or time to do it myself and half my things were in boxes. They are walking distance from my apartment, so I take it to them for an oil change within half an hour of when I call to setup appointment. Great, I thought. How convenient. They tell me to wait and that the routine maintenance won't take too long. They come out later and say my rear brake pads need to be replaced and quote me an additional $400. They add that they have all the parts for it and can get it done right now. Odd. They don't give me depth measurements and I'm pretty sure they were fine when I last checked. I politely decline. A different mechanic was walking by when I was talking to the one primarily looking at my car when he hears me mention I'm moving out of state soon. This other mechanic laughs and says, "With those brake pads?" Odd again. I assure them that it will be fine for the 4 hour drive next week and that my partner and I will check it out after the move. I pay them for the routine maintenance and they provide no information or paperwork on what they did, what oil they used, cost of labor/parts, etc. Anyway, my partner and I measure each brake pad of all four tires 3 weeks after their inspection. Rear pads were at 6mm! For my car specifically: New stock is around 11mm. Minimum is 1mm and replacements typically happen at 2-3mm. I was right to trust my intuition that their behavior and lack of details/information was sketchy. I understand times are tough for everyone, but this is unacceptable. I am out of MA now, but wanted to warn everyone still in the area to stay away until they decide to conduct honest business. read more

All the posts here have been made several years ago, and as I read them, I doubted the comments accurately reflect the services that this automotive shop renders. I feel it's absolutely necessary for the community and it's about time to best describe about the shop and give a proper evaluation of this automotive services for our communities. Well, the gas price here is still competitive in the market and I often stop by to buy gas here. However, based on my experience of getting repair services have received here for the last year, I feel that they not only cheat customers but also they lack enough technical skills to do sound repair jobs. My experiences tell me that: 1. The services men do not have top notch qualification to fix the car: they would often misdiagnose.2. Improper ways of handling customers: The guy at the cash register would often call customer "pal." 3. They try very hard to cut short of time to repair leading to sloppy repair job that would lead to getting it repair again in a different shop. 4. They would rip off. Yes, based on my evaluation, they do not have consistent rate; rate per hour are applied discreetly to customers, and their rate can run up as high as $250/hr. In other word, this is not honest place. Conclusion: This shop should be in the list of worst car repair shops in the town; their level of courteous manners are bipolar and they would cheat consistently. Go to buy gas at this gas station, However, if you were to fix your car here, you maybe in store for getting ripped off bad. read more

I agree with James P's post. I went in three weeks ago, and my car was brought in. They pretended that the repair was being made, only to bring the car out, claim that they couldn't do it [after 30-minutes] and forced me to pay a fee, a "diagnostic fee." They claimed that if I was able to repair it somewhere else, they would give me half my money back. The deceit is what was bothersome, that one guy would come out and say, "We're wrapping everything up right now." As James P. noted in his review, I am quoting him and echoing his statement regarding Framingham Automotive: "I feel that they not only cheat customers but also they lack enough technical skills to do sound repair jobs." read more

This place is the worst. 3 times to get it fixed correctly and it may become a 4th. They don't know what they are doing. Please do Yourself a favor and go somewhere else. read more

I have been bringing my car to this establishment for service for~ 20 years. The team at Framingham automotive has always taken the time to explain my options in resolving the issue no matter the complexity. Their expertise in automotive repair, regardless of the make and model of the vehicle is to be applauded. Friendly, knowledgeable, efficient, effective and cost competitive. I would recommend you give them a call if you have a need for any car repairs; I do ! read more

This is a strange review, but worth noting.... My alternator went a couple weeks ago, and I had the tow truck leave it here at Framingham Automotive. Oudi diagnosed it and confirmed it needed a new alternator and a new battery, and quoted me a price much cheaper than the dealership. Due to some other issues, I was fighting to get it covered by warranty, which it ultimately was. All that said, Oudi was not bothered at all to have the car on his lot even if he wouldn't ultimately get the work, and was willing to run-out, power-up the car and pass along certain info from the dash for me over the phone. He even went so far as to power it up so the trunk could be opened, and moved Christmas gifts from the trunk to the backseat for me so I could come pick them up one night. He's a good dude, and one I will absolutely be using next time I need a car fixed.... read more

This week I went to Framingham Automotive to get my car inspected since I had gone there last year and had a good experience. I get gas there regularly as i live nearby. This time I was told that i needed all new brakes right away and that my emergency brake was "shot" and because of that the car would not pass inspection. I was very surprised as I remembered doing my brakes not that long ago. I was asked if i have a mechanic and luckily i said that i did for when i took it to my mechanic he told me my brakes were fine (they had been done in Feb. 2020) and that e-brake was fine also. I see on Yelp that several people have had the same terrible experience at Framingham Automotive over the past few months and there were numerous complaints about their automotive service. I have never filed a negative review before but I worry about people who might be vulnerable to their lies. From now on my husband and I will be taking our business elsewhere. read more

Prices are decent - but I hate when gas stations have a separate price for cash & credit.

I brought my car to repair the AC, which cost me $920. We picked it up and a couple of days later, some part inside of the car fell off. Turned out they broke a part while working on AC and it was just sort of "sitting" there, which, of course, they didn't mention at all. Then, we found more damages, like very bad scratches everywhere on the driver side. They also left so many dirty hand prints and oil marks everywhere in my car.... AC was fixed, but they damaged quite badly inside of my car, which shouldn't have happened if they have a proper tool to work with... I used to go here for gas and repairs all the time as it's very close from my house. It was a nice garage before with the previous owner, who was very honest and skilled. it was OK after a while, but recently it got really worse somehow. I won't go back never ever again after this experience.... read more

Great service! I had a Toyota Echo that I would get my oil changed there regularly. I got into an accident and they offered to find me a good replacement. The guy who owns it, Elli, is a fantastic guy and I'm a skeptic of all mechanics to begin with. With my new car his mechanics replaced the timing belt and the car is like new. Service is exceptional, prices are honest and fair, and Elli will never try to screw you over. It's worth every bit of the 10 miles I go for regular checkups! read more

I love these guys :) being a girl i sometimes worry about being duped into getting service i don't need. Never the case here. just brought it in to have breaks replaced- they checked out the car and said the breaks look just fine , front and back! asked them to change my spark plugs- told me those look pretty good as well!!! so they could have taken me for a few hundred $$ but didn't..and i appreciate it :) and guess where i will be going when i need my breaks and sparks...you guessed it. to these guys. i always get my oil changes there and their gas is normally the cheapest in the area. and ill find a good use for those few hundred bucks i was sadly prepared to spend. YEY!!! ask for Elli- he is awesome. read more

Nothing but good experiences at Framingham Automotive! First of all, they consistently have the cheapest prices on gas which is enough to deserve 5 stars these days!! Second, I was recently in the market for a new used car, and Eli was constantly on the lookout at the car auctions! He definitely went above and beyond! They're also great with repairs--we make sure to go there for everything from oil changes to fender benders! read more

Interesting reviews about this place - my experience is that the staff is very friendly, gas isn't the cheapest but I like that it's a local business so I support that. Not sure I'd take my car to get fixed here... but I will continue to get gas. read more

I used this place for repairs and some major. I have to say I call Framingham Automotive the be back next week station. You get a deja vu experience.. DO NOT USE THEM FOR REPAIRS. They use mechanics that are incompetent and they try to add in .for example you need new tires. RIPP OFF CITY. You have been warned . read more

I havent done any car repairs here but done my state inspection and stopped by for gas and air pump. Excellent customer service! The owner goes out of his way to help out customers. read more

I have gone to Framingham Automotive for gas and inspection stickers for years, but a recent experience has led me to write a review because I was so impressed. While I was out running errands I decided to get my oil changed and a tire rotation as a local Jiffy Lube. Big mistake! As I continued with my errands I started to hear a loud thumping noise coming from the front end of my car. The noise was getting worse the further I drove, so instead of turning around I pulled into Framingham Auto, which was on my way home. I told them the story, and when the guy test drove my car he immediately heard the same noise. He put the car on the lift and checked out my tires. He discovered that Jiffy Lube had neglected to tighten the lugs on one of my wheels and it had been about to fall off! He tightened the lugs and also checked out the rest of my car's front end to make sure it was safe to drive. After all that -- he didn't charge me a dime! I have since had my brakes worked on at Framingham Auto and also had a great experience. The mechanics are easy to talk to, honest, and the prices are fair. I will definitely stick with Framingham Automotive for all my future car maintenance needs! read more