Im unsure if management has changed or what is going on. For the past 20 years, our family has…read moreexclusively used Frame Outlet. We have always been pleased with their stellar work. Today I picked up a piece and was truly underwhelmed at the framework & matting. It took about 4-5 weeks for this to be completed. I called several times without return calls. In addition, the overall vibe in the shop is less friendly and nonchalant. Unfortunately, I will likely find a new shop and move on.

I would like to preface this review by saying that 2 of the women working in Frame Outlet were…read moreactually very nice and helpful. One the other hand, be wary of the one who either is the manager or thinks she is the manager (dark hair and glasses). She is nice until there is an issue then she becomes rather unprofessional and places the blame on you if you are not satisfied with how the framing turned out. In my case, I was not given an option for the glass and was given the cheapest version which has constant glares from any light and does not protect your artwork. I did not go to the Framework Outlet because it was an outlet, which one would assume to be cheaper. I went there as it was close to where I live and I have not lived in Wilmington long. She made the cheap assumption. All I wanted at first was to replace the glass and matt, which I had been steered to that color and it made the artwork look flat. I fully expected to have to pay for this. Then I noticed in the shop that the frame had been cut where almost 3/4ths of the frame was one color shade and the balance was another color. This is where the unprofessionalism kicked in. She even had the nerve to sarcastically tell the person who cuts the frames that I was just not happy with anything, and that is not what I had said. This was with me standing next to her. She does not believe that a customer has any right to not be happy as it would cost the shop more - the frame was definitely not my fault. When I got totally fed up with being treated this way and started to take my painting and leave she actually tried to stop the framer from trying to assure me that a solution would be found. She also got upset because she was waiting on me when a male customer came into the store. At that point, I told her to go on. Today when I went back to pick up my reframed artwork, there was a place on the front edge of the frame that had been nicked off... over an inch long. She tried to convince me that it was the way the wood was. There were no other nicks on the frame. There were no nicks on the previous frame. Then she claimed she had not made the sarcastic remark the time before. By the way, I did not receive the original glass that I had already paid for or the first matt. That the store kept though I had to pay full price for the new glass and matt. Needless to say, I will never be using this company again, which is sad as the other two ladies were lovely. I do have to agree with another reviewer that snippy and rude answers are given!

the owner is so sweet. She knew that I was looking mirror to match the piece that was they…read morerefinished. The matching mirror came through her store and she put it aside and called me immediately! it matched perfectly. Unfortunatly I could not post the photo!!

This store is large and they have beautiful pieces that are priced fairly. They sell furniture and…read morewill refinish prices for you. The owners are very friendly and are happy to help you with your project. They also sells paint and supplies for you to do it yourself.

Stopped in to R&D Designs after finding them on Instagram. They quickly made me a custom hat that I…read moreabsolutely love. They also had a ton of pre-made options that were adorable. Everyone in the shop was very friendly and Sarah gave amazing customer service. Can't wait to return again someday!

All kinds of inventory! Really two stores filled with full price (still reasonable) and sale items!…read moreThe staff is extremely helpful. Everything from babies up to adult. Great beach gear. All kinds of head bows! Bags, shirts, key chains, sorority items, and pet supplies too! I will update with then quality when I get my items.

They have a really great selection and knowledgeable staff! Kelsey is amazing! We bought a…read morebeautiful loveseat and ottoman for our new home and are so glad we chose DFG.

This was the 3rd time using DFG and each time was great. Kelsey was very professional and helpful…read more They delivered as promised and removed all the trash. In a time of less and less customer service they excel. I would recommend to family and friends.

Fantastic company the work with! High quality products, super staff & great dog mascot. I've gotten…read morebedroom, dining room, kitchen bar stools and office furniture for home and business. I highly recommend them.

Lots of great furniture choices and ideas for furnishings! All the sales people are very nice and…read moreknowledgeable about options and ideas. Arranged delivery to my home for large items

LunaBelle is located inside Eternal Sunshine Cafe in an adjacent room. It's a great way to kill…read moretime while you're waiting for breakfast. LunaBelle still has more artists planning on bringing their artwork in the next few weeks. There is a variety, including spider plants, gift knick knacks, jewelry, and different kinds of artwork ranging from end or side tables, wine stoppers, wall pictures, dog bow ties. Some of the artwork has a coastal theme. LunaBelle will post when they receive new artwork on Facebook and Instagram. The only improvement my companions suggests is more lighting or "eternal sunshine" to appreciate the detailed artwork of the artists. This would be a great place to buy a gift and unique artwork. A definite must stop if you're in the area!

Absolutely beautiful shop! The artists featured are so talented. If I could have purchased…read moreeverything in the store, I totally would have. The owner was so knowledgeable and friendly too! Definitely somewhere to check out!

Booked a "Paint Your Pet" session with my husband and our friends. The entire process was seamless…read more- I booked online and emailed a few photos of our dogs to the email address provided on the booking page. I received an email response confirming the photos were received. We showed up about 10 minutes before our event was scheduled, and were greeted by our expert painter and shown the canvas with photos of our dogs. We were given paint colors for our background (whatever we chose) and the appropriate base colors for our dogs. What initially seemed like an intimidating process turned out to be a lot of fun and was surprisingly easy - we think our photos turned out to look amazingly like our pets! As a bonus, our instructor was AMAZING and we really enjoyed her company and were grateful for her reassurances throughout the evening. We will definitely be coming back to do more of these events!

This is a kitschy local artist shop in a nice shopping center. I was brought in by a local friend…read morewho is particularly art savvy and interested. There is everything from handmade jewelry to figures, paintings, pottery, photography printed large, t-shirts, sports team logo emblazoned memorabilia and catnip toys for your cat. That's just a smattering of what they have. This being art, you can imagine the prices range broadly depending on what you're wanting. Larger items can be several hundred dollars while I saw smaller items down to just a few bucks. Staff was friendly and helpful. The store itself is in what used to be an old bar/restaurant. It has an almost rustic feel to it, although I don't believe the building is truly all that old. If you find yourself in this area you should give it a look.

I am in need of a desk of sorts. have been stopping by over the course of ten years. The staff was…read morealways friendly and attentive. I always have in tow the measurements that I need or cannot exceed. I will be purchasing late February 2025. Am looking forward to this purchase. I'll bring my own trailer and pads. Be sure to stop by, you never know what you will find, Many thanks for everything. Sincerely, Bill Buck Jacksonville, NC

I was in need of a desk for my office and found this gem of a place while googling reasonable…read morepriced furniture. The staff there were amazing and made sure I was to get the correct desk for me! Prices were amazing and the quality and price was SO much better than a previous purchase from Wayfair. Highly recommend this place!