Brought in my son's college diploma for framing. The person working with us helped pick out the mat…read morecolors and frame styles. The price was reasonable and the finished product really looks amazing. Took about 6 weeks to get it completed, but would definitely go back for future products.

YELP should have a separate rating system for businesses such as Rick's Custom Frame: 1st: They…read moreremember me by name. Maybe they don't remember everybody, but they got me. That's important. 2nd: They listen to every detail of your/my needs and quietly make suggestions. Its professional and informal at the same time. What a sweet mixture. 3rd: Your finished memento comes back CRISPLY packaged. I love going to this place. A#1, and the ambiance is nice too.

The staff was friendly and knowledgeable, and the shop has a huge selection of quality frames! I…read morebrought in two vintage prints for glass replacement, so I didn't need frames this time, but I will definitely be back when I do. I was surprised how much the new glass enhanced my artwork. And they went the extra mile to touch up the existing frame and replace the torn backing without my asking. The artwork looks great! This shop obviously cares about quality and service.

I found this shop a couple years ago when they were located just off Patterson Avenue in the West…read moreEnd. They are great. Their current location is a little bit hard to find in a residential area in the West End. It's not that far from the Gate Crossing Shopping Center on Gaskins Road but well worth looking for.

I called for a quote and had a great conversation with owner. She was extremely knowledgeable and…read moreup front on the cost.

This business is one of my favorite businesses in Richmond, period! They are so friendly and they…read moreare honest, too -- their recommendations for the right frame are usually correct. I wish I had more art just to get it framed by Fan Frame!

This is the frameshop I go to to get accolades, trophies, and any sort of picture frames done for…read moreSoldiers or family members. If you want to change the framing on a picture that ypu cheerish, come here and Xonna will do a great job giving tpu a beautiful frame and she will also not take weeks to get the job done. I live coming here the ladies are friendly and a delight to talk to.

From the owner: 25 years in business.Our expert framers will work with you to create a custom design and…read morecomplements your piece and enhances its beauty. We have a large selection of awards, and we understand that your awards represent achievement, milestones, and cherished memories.

We have had multiple pieces framed here. Nothing but excellent service and beautiful…read morerecommendations. We come from DC to have framing done. Highly recommend.

I've come to corporate museum and frame twice now. Both times to frame multiple pieces. In both…read moreinstances the date that was communicated as when it would be due by occurred well before the pieces were actually ready. This would have been fine had there been any communication whatsoever regarding the delay. Rather I've wasted my time trying to track them down for an update by calling and stopping by the store. Most recently, when I was able to pick up the final piece (three weeks after the promised date) the piece was twice as large as the frame that we agreed upon. We spent over an hour with Joseph selecting a frame and outlining the exact size and style that we preferred. The work was just taped in the middle of an oversized frame without any matting. While they do nice work typically and have a variety of styles the exorbitant cost, lack of communication and poor follow through on well discussed plans are not worth the hassle. Update: They replaced the product and did so in a timely manner after this review was made. They apologized and were contrite and cordial in subsequent communications. It is upsetting that it took making mistakes to be given the care that was promised at the start. But overall, taking accountability helps re-earn my trust and respect.

This is the best arts & craft store I know about and going there always feels like a special treat…read more I love how the 40-50% discounts apply to have to store half the time and the other half the other half of the time, which is to say that if the item you want is not 40 or 50% off today try next week and it will be. YES kid friendly

Not a great experience on my first visit to a Hobby Lobby. I was on a mission to get in and out…read more Felt like walking into a Home Depot except Home Depot at least has a handy app to tell you what aisle something is on. On a positive note, I did need to stop by the fabrics section with a question. This person admitted to me they weren't great on the given topic but showed me some fabrics in case I wanted to look. Polite and she walked me over instead of just pointing. That's good. I walked around for a bit looking for the next two things I needed. Not an employee in sight to ask. I finally decided to just buy the things I had in hand. They had a single register open and one open for returns. There were about 20 people in front of me and the line was moving very slowly. What I didn't understand, two gentleman employees were standing in front of the register area, not making eye contact with anyone, and just stood there. One had a bunch of tags around his neck so he looked like some sort of manager. He slinked away, then would slink back. Never make eye contact, didn't open a new lane, then he'd shuffle back off. Took forever just to check out. Based on that experience today, I'll likely stick to ordering off Amazon and just being patient. Not impressed.

Had 3 matted prints over 20 yrs old that had been rolled up through the years. Took to Trimble it…read morewas pricey but well worth it. He did a great job and restored the prints to their original beauty.

Utterly glorious art. They restore paintings and photos. Well worth the stop. There is a big…read moreselection of animal and Renaissance fine art. This is for art collectors, not for casual shoppers but fun to look for anyone.

Friendly and professional. Owner listened to what my needs…read moreand desires were. He directed me to what would meet my needs and was very patient while I may my choices. The finished product was perfect.

Great service and truly honest workers!. Professional workers. Reasonable rates. I go back .here…read moreregularly to get my pictures framed.