Came here for something other than locks!! They also have a darts section! Left happy with 2 sets of soft tips darts and I was able to test them ahead of time. Staff was knowledgeable and willing to help answer any questions and give me a few tricks and tips I was unaware of to help my aim! Great selection and I feel like I got a good value but they have a variety of price ranges! read more

First class experience with Fradon. The person who answered the phone was pleasant and accommodating with my schedule. The technician, Shawn, was polite and thorough. He suggested some things that saved me money. I had a broken lock, and a couple that didn't work so smoothly. Everything turned out in excellent working order. read more

Fradon Lock has helped me get into a lot of cars that I have purchased where the prior owner carelessly threw away or lost the keys. They always do a great job and definitely do it at a great price. I've never really had sticker shock when going to them. read more

We had a deadbolt that was stuck in the locked position. One call to Fraden on a weekend and a technician was scheduled for first thing Monday morning. Installed a new lock, keyed to our existing keys in minutes. I definitely recommend them. read more

Horrible service. The locksmith replaced my door lock and deadbolt and he stripped the heads of 2 of the bolts out so bad thar I'll never be able to get them back out. I went to fraden lock to talk to the owner Hope and get this... she said that the locksmith is her son and she believes him over me. She has no reason not to believe him. These people do not care about the customer. They're liars and thieves. I took multiple pictures and Hope said.."how do I even know that is your door?" If you use this company just know that if you have an issue, you'll be blamed for it because the owners son can do no wrong. read more

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If you need any lock services, these are the people to call. They arrive on time, know their business and are reasonable and efficient.

Had a 60 year old Piggy Bank with a load of change inside and a key gone missing. The guy at the counter picked the lock so I could get the money and then said, "If you can leave it with me I'll see if I can make you a new key. He did and I picked it up a week later. Now I can pass it on to one of my Granddaughters. Now, That's what I call service!! read more

Recently purchased a home and had them out to re-key all the locks - They did a great job! They were easy to get ahold of and provided spares while onsite. Excellent work! read more

I called Fraden Lock twice last week about getting my spare key fob of a 2024 Honda CR-V resynced to my car and got 2 different answers and quotes. The first call they gave me a quote of $145, the second call on Friday afternoon they said they couldn't sync the fob because it was a 2024 and if they could it would be probably next year for $300. I was very disappointed about getting two conflicting stories. read more

Cast reliable service, i had hard to find keys to duplicate and they could! Made a couple while i waited fast!

Very responsive to our call. Was at our house within an hour and solved our problem in minutes. Highly recommended!

The two fellows who showed up were on time and worked together like they had worked together for years, I asked to have two locks installed on one of my exterior doors. No problem with what they did, it was what they didn't do. You can imagine all of the sawdust from drilling out for a deadbolt lock. It wasn't an outrageous amount, but they are the first company in my home who didn't clean up after themselves. This year I've had HVAC replaced, a new water heater, a new roof, and blown-in insulation. Everyone thoroughly cleaned up the area where they were working; not Fradon. They offered to vacuum it up with my vacuum. I thought that was pretty lame because they should have brought a small hand vac with them. The work they did was okay, not outstanding, but then leaving me with a mess to clean up was unbelievable. Thank goodness the roofers didn't do that. read more

This company provided me with incredibly poor service and delivered me a product much lower quality than the one they solicited. I can not help but question this organizations values, and would not trust them with my business if I were you. read more

Great, quick service. Very knowledgeable and they are clearly interested in providing the best service at a very reasonable cost. I called them expecting to pay them to come to the house as I had lost the key to our front door. To my surprise, they offered 2 options - if they came to the house, the service call would be s120, but if I brought the lock in to them they would make new keys for $15. I took the lock to them and within 10 minutes I had the new keys. I was extremely pleased with their service and their obvious desire to provide great service at a very reasonable cost. read more

Once again, they have saved my life when I lost my keys. They were at my place promptly and get me inside so I could get my spare keys. Thank you. read more

Quick response! Great Expertise! Very Professional! Reasonably Priced!! AAAAAA+++++++

Fast, affordable, and has everything you need for all of your key duplication needs! I came here to make a copy of my apt, laundry room, mailbox, and heavy duty padlock keys. They had every size and every copy works like a charm! $1.80/duplication+tax. So cheap! Just come here and get it all done in one fell swoop. I am new to the area, so I went to three other places (out of familiarity - Home Depot, Walmart, and Lowe's) before going to this place (where everyone recommended), but they weren't able to make copies of all of my keys. And the copies they did make ended up not even fitting into the keyhole. Don't waste your time at those other locksmiths or key copying places and just get it done here. read more

Fradon Lock - Outside view of the store - Keys & Locksmiths Near Me - Syracuse, New York

Outstanding service. Key got stuck in the front door lock at our home. I had to take it apart to retrieve the key, in the process, all the pieces fell out of the tumbler. I called Fradon at 8 am, when they first opened. The technician was here by 9am. It was fixed by 9:30. In the process of rekeying the lock, he realized the latch wouldn't engage because the door was slightly out of alignment. Utilizing amazing customer service, he went above and beyond the duties of a locksmith by adjusting the entire front door, hinges and all. Now our door closes smooth and latches easy. He also made a readjustment to our bedroom door for easy operation and latching. No more slamming to latch it. Amazingly reasonable prices. Speedy service. Friendly, professional, prompt and honest locksmith. Would definitely recommend. Outstanding company. read more

On March 9 went for the first time to have a second FOB key made. Excellent, quick service by a nice young man. But more impressive was one of the owners, Don, coming by and just chatting while I waited. A nice gentleman. read more

I went there to get keys for work they were nice and said you want this on your company account well sure thing then I asked about how much a new car key would be he said 5.00 so I said make 2 he did and gave me a discount so a great place to go and get keys done and cheaper than some places read more

I placed an online order with Fradon Lock (safeandlockstore.com). The order was filled and shipped out very quickly. However, I did run into multiple problems with the Post Office. But Hope at Fradon remained in constant contact with me and did everything she could to ensure that I would get my order. Excellent customer service from a quality business. Thanks! read more

Super fast service, very friendly and affordable. I can't recommend them highly enough! Get your keys made here, support local businesses !!! read more

Amazing - kind, honest and know their stuff! Saw them help numerous people while I was waiting. Very good at customer service.

I needed replacement keys for a filing cabinet, called Fradon, and within five minutes of walking into the storefront, the keys were made and in my hands. The employees also made sure they worked properly - one of the gentlemen walked out to my car and tried the cabinet lock with the new keys. Easy peasy, and very affordable. You guys are great! Thanks, Fradon! read more

I wanted 2 deadbolts installed and when I called the gentleman that answered was extremely helpful and gave me a quote (which is exactly how much I ended up paying). I called in the afternoon and I was able to make an appointment for the very next morning! 2 very courteous and professional men showed up right on time and proceeded to install the deadbolts very quickly. They even used my key and now all the locks work with the one key, which I'm thrilled with. When they were finished, they offered to vacuum up for me - which I refused. There was a review that whined about them wanting to use the homeowner's very own vacuum. Seriously? It took me all of 60 seconds to vacuum up the sawdust. read more

Probably the only guys who carry premium cutlery brands. Personally bought a Spyderco Para 2. And they actually have someone staffed for the knives. Very up to date and knowledgeable with just about every single sharp thing in that store. read more

This place was great! I used them twice now - first to fix our deadbolt on our home and second to make a duplicate set of keys. In both instances they were quick, efficient, and reasonably priced. I mean the key was literally less than $2 and took 30 seconds for him to make. read more

Great folks! very helpful, knowledgeable! I take all my vehicle ignition parts needs to them!

Fradon Lock Is simply the very best in Lock Service and many many other things you would not expect from the locksmith in Syracuse New York. The staff is the friendliest most knowledgeable staff in the city. They will take care of you just as nicely as if you were buying a $3000 safe or were simply have a key made for less than a dollar! They are fine fine people. In addition they make keys for new cars with those electronica keys. They make everything and they've got everything the shop including glow in the dark dog collars. I'm now go there for all of my needs. I am 60 years old I've been around the block once or twice and these are the nice guys and they're good and they're reasonably priced and they work fast and they care about you. Signed Richard Risman Professor Syracuse University and Attorney Syracuse New York read more

Fradon has gone downhill. The level of expertise have decreased, customer service is horrible. Grumpy men that are blame everything on your dealership. How hard can it be to bring in a chip, remote to car and get another key programmed and made? Too many inexperienced ppl. read more

I recently had a problem with my Car. My backup Keyless entry remote stopped working after a few calls to other Locksmiths and getting very different information from each business I finally called Fradon. They were very professional and answered my concerns. I went to there business with my remote and car. They waited on me and treated me very well. My problem was solved and everything is now fine. I highly recommend this business. read more

Fast and affordable service. Absolutely the best and most reliable locksmith service in SYRACUSE NY . This place has been in business for a really long time and dealing with suck a highly skilled and courteous company of locksmith professional is a real pleasure. read more

Excellent service. Lower prices than anywhere else I lived.

He saved the day! I left the keys to my violin case in Brooklyn and he unlocked it so I could make my performance! Thanks!!!!