Very good selection of clothes. The customer service is great and every one I spoke to were very…read moreknowledgeable about the goods and helpful when pointing me in the right direction when I could not find something. You pay slightly more at this store but it's worth it to support your local businesses in my opinion.

The associates were of great help as I was there purchasing silver heels and jewelry for my…read moredaughter's wedding .I absolutely love their clothes ! Im definitely going here again!!

Terrible Return Policy. Drove one hour to the store today to return dresses that I bought last…read moreWednesday (must return by this Wednesday to make 14 day range). I understand that because I didn't have the original credit card I used to make the purchase it was hard for them to return. However, I found the workers attitude to be very inflexible and rude. I even found the happy return and fedex return policy online but employee said they do not support it. Extremely misleading directions, can't wait to return the dresses and will never return again. Do not reccomend.

Out of town former resident and I needed this place many times this trip. Online was easy. People…read morefriendly. These other reviews - you can tell a lot about the reviewers. Grow up. Great store and staff.

I love this store! I used to shop at a few other places on the SU Hill but nothing even comes…read moreclose. You simply cannot beat beat the selection and the prices. Believe me, I've tried! And the customer service is very good... no problems at all with returns (I've only had one/I picked the wrong size for a hat but they took care of it in a snap). I highly recommend this place for your SU gear - 2 thumbs up! Check out their online Syracuse University store at www.syracuseorangeshop.com and I'm sure you'll agree. Go Orange....

I have to disagree with the negative posts to this shop. I called them to ask about a bracelet,…read morenot only was the employee very helpful and courteous, she even called me back to tell me she was unable to locate the one she thought she had. I went to pick them up and she was pleasant and professional. I changed my mind once she enter them in the computer and boxed them and she remained pleasant and professional! I definitely will return without hesitation!

Today, my mother sister and I visited the cute 300 boutique. The young blonde girl working would…read morenot say hello to us when we walked in but rather asked us immediately to use the hand sanitizer (which we expected but literally she was so rude) THEN. Two other people walk in and she couldn't be more friendly to them and did not ask them to use the hand sanitizer at all... truly this girl had a horrible jealously and attitude problem. When working in retail it's probably a good idea to be friendly to everyone... we wanted to buy some cute things but didn't because of her.

I had an incredible experience here last week. I swore to god I would have remembered their names,…read morebut I just can't find the receipt. My wife and I shopped there on 9/16, around 4pm. I was on a mission to replace my 6 year old paint and grease stained jeans, which I do have a great emotional attachment with - my wife not as much. The First Gentleman (was it Ian?!) greeted me, looked at my jeans, back at me, and said: "you are here shopping for some new jeans, aren't you brother?" When he hit me with that "brother," I nearly broke down. I felt seen, heard, and validated by this tall gentleman with a long, grey beard I can only dream of having one day. If it weren't for him and his introduction to the Business Discount Program, (Carousel City Woodworks and Carousel Guitar Company), I wouldn't have found my new favorite pants. Forgot the model name, all i know is they are made with the same rip-stop material as my EMT/Paramedic cargo pants. He helped me try on 6 other pairs of pants even though I overheard from the dressing room a manager kindly remind him it was time for him to clock out for the day. He introduced me to the young guy behind the counter, and we talked about heavy metal bands for a bit while he fussed with the laptop for me to enter my business info. He took genuine interest in my company, and I love talking about myself, so that was nice too. I'm sorry to have forgotten his name, but I appreciate what he brought to the experience. Again - super friendly and genuine! I always wanted a pair of legitimate shop pants, and have never owned anything from Carhartt before, and these guys made the sale, as well as my day. Thank you to you both, and I'll look forward to destroying these pants and buying my next pair.

I'd left my winter coat and hoodie behind on tour at a Detroit venue in late February followed by a…read moreday off in Syracuse. When I walked in to Carhartt, not one but two employees immediately empathized with my story and found the exact coat that I was looking for. They even made sure I tried on a few options to get the right size. I was also directed to the rain defender hoodies which would be the best product for my strenuous workflow moving forward. Above and beyond prompt and attentive customer service. I left my hotel room at the Embassy Suites on foot cold and alone, and returned warm and fulfilled within one half hour. Big ups to Jacqueline, and her co-worker. I didn't catch his name but he was also very kind, engaging, and helpful. I wish them both the best of luck in all of their future endeavors.

Stopped by the shop today on a very quick humbug. I got the opportunity to really just check the…read moreplace out and get the feel of the business. One of my favorite things about the spot was their prices. All of the items that I took a look at were reasonably priced. I can't tell you how frustrating it is to see stores that are tripling their prices in comparison to the market. At this moment I was sold to really take a deeper look in what they have to offer. Unfortunately, at this particular time they did not have any shoes in my size. I was able to sell a pair of shoes that I owned. They were deadstock. They were reasonable with the price and made sure to verify the authenticity which I appreciated. Ambiance was on point. Store was very clean and organized. There is a face mask mandate as well as limitation on the amount of people who can enter. Overall phenomenal experience. I recommend them without a doubt.

This shop is great! Fantastic selection and the owner is awesome. I'd recommend everyone support…read morethis business. They genuinely care about customers and go above and beyond to ensure you leave happy. Without a doubt I'll be back.

We came here on Saturday August 30th, we were visiting from Montreal and happened to be staying in…read morethe area. My boyfriend was shopping for a pair of supportive walking shoes. I read some reviews prior to coming that this place was specialized in running footwear so imagined it would be ideal for us. We were so pleased with the service and technology used here to assess your needs. They have a machine that scans your feet and renders a 3D image, they are able to measure your exact size, your pressure point areas, instep, arch, etc and recommend shoes that would be a good fit for your needs. I've never seen something so detailed and precise - we do not have this type of technology in any store back home. We were dealing with a female employee that day who was extremely helpful, went above and beyond to assist us and treated us with the most care in a retail setting l that we've possibly ever had. I unfortunately did not get her name, but she mentioned she was also a teacher. So if you happen to be reading this and know who you are - thank you again, so much! The employee even went so far as to put the shoes on for us, tie the laces and everything. This really amazed us. Once we could not find the color we wanted, she even helped us look at other surrounding stores for more options. We did not buy anything that day, but really appreciated the level of care and expertise - this store is really the ideal place to come get supportive shoes whether you are running or just walking on a day to day basis. They sell lots of insoles and other types of running gear that is suited for someone who wants specialized apparel. Highly recommend Feet Fleet - just make sure you take the time to get your analysis done and try on different footwear, this will be a different experience compared to a regular shoe store.

I have always loved the attention and customer service you get at Fleet Feet Clay, NY! You pay a…read morelittle more but it is totally worth it! Safety is at a premium at FF. You make an appointment, are met at the door by 1 employee with an alcohol squirt, are seated and then are met by another employee to tent to your needs. After the appointment another associate goes directly to where your appointment was and wipes everything down and cleans other pairs of shoes and where you had been sitting. Sean was the associate that listened to my preferences in footwear and what I was looking to purchase. He also addressed concerns about mountain climbing footwear and was able to set up the next visit as I prepare for spring climbing. Sean gave me two options: a pair that is the new version of what he and I both had on and another option that was on sale. He showed me the new features of the shoes we were wearing and in a timely fashion, we tried both on and I was able take a little walk. I went with option 1 and am very happy with the purchase: a red pair of sneakers that were the updated version of the sneaker I had worn on many hikes around Onondaga Lake and at the gym. Sean heard me when I said I wanted some color with this purchase and my previous visit last year had done a great job determining the style of shoe and sizing that I am happy with. A successful visit to a successful business that helps keep CNY walking and running. As the Liverpool Turkey Trot mascot Trotter, I approve of this establishment!

Stopped in to the Red Wing shoe store on Brewerton Rd looking for high quality women's safety toe…read moreboots. There's designated customer parking directly in front of the store. The employees were professional and very helpful. Along with my new boots, I purchased foot beds for added comfort. Red Wing boots are of a higher quality than you will find in big box stores. The stock is generally catered towards work wear with most options providing safety technologies. The purchase receipts are also detailed with the products safety technology for employer certification. I would purchase shoes here again!

They don't answer their phones and they don't return your voicemails a day later when you…read moreexplicitly state you want to purchase a +$350 pair of boots from them. I'll now deliberately go to their nearest competitor in Rochester out of spite to give them business instead and let every online review site know they don't know how to get or retain a customer, let alone run a business.