A Stannah 600 Sienna stairlift was installed in our home last week. Because we live so far away,…read moreprobably at the far western point of Bedco's service area, we were pleasantly surprised that Mr. Cromwell, president of the company, took the time to visit us in person and to present us with our options. He patiently answered all of our questions and was very attentive to our needs. He wrote up a proposal. After some weeks had passed, we decided that we wanted to locate the stairlift in a different area of our home. When we contacted Mr. Cromwell via email he was very helpful in directing us as to how to measure the area. Once again, he patiently answered our questions, and honored the original written proposal. Because we were having renovations done to our home, the stair lift could not be scheduled as soon as we had hoped. Yet when contacted, Kirk the technician was able to get to our home almost immediately. Kirk was a joy to work with and very thorough. He explained how to use the stairlift and removed any sense of worry or concern. I highly recommend Bedco to anyone in search of such a mobility device.

Kindness and competence shouldn't be remarkable but they are these days. You get kindness and…read morecompetence from the workers at Bedco.

Good people and good vehicles. I don't know what else I can say other than the customer can't go…read morewrong here

I could not be happier with my vehicle and the service I received from Kevin Wilson and others at…read moreUnited Used Cars. Kevin never pressured me in any way during my car search. I test-drove numerous cars on the lot and in the end, chose a less expensive one of two he knew I was interested in. He could have steered me toward the pricier one, but he was completely focused on my happiness as a customer. He provided me with the CARFAX report and talked me through the financing in an understandable way. I had a slight issue with the car during the first month, and they fixed it quickly and at no charge. I love my Honda Fit, and I would recommend this dealership to anyone and purchase from them again in a heartbeat!

Take your business elsewhere…read more My back windshield got smashed in back in 2022, Automotive Concepts was one of the contracted options with my insurance to replace the windshield. Somehow they transcribed my VIN incorrectly and arrived with the wrong window. In 2024 they started calling and sending letters, which I frankly thought was an attempted scam because who would still have an outstanding bill from two years earlier? It apparently was not a scam so I directed them to insurance, I also confirmed with insurance what my deductible should have been at the time of the replacement; it should have been $250 instead of the $500 I was charged. I have left several voicemails requesting a refund of the $250 due to me with no response. This is a shady company which is very poorly ran. Only use them if you want to be overcharged, then years later hassled about the amount they overcharged you. Kiana- call me, you owe me $250.

This place is really kind of unbelievable. Stopped in late in the day on a Saturday, knowing full…read morewell no one was going to see me. My goal was simply to have someone call me back...they were referred to me by my dealership...I have to rethink my relationship with them as well, but that's another story. Anyway, receptionist takes my name and number, explains that the person who covers the kind of work I need done is out sick, but they will get back to me next week. Of course the next week comes..no call... and by Thursday I decide to call them. Same young lady answers the phone, and honestly seemed a bit snippy that I was calling, that the person was still out sick, that she was working alone, etc, etc. Two weeks (!) still no call l, so I call them again. This time I get a guy, who could not have been nicer. He could not find anything under my name in their system on me (how could he? They haven't done anything with me yet). But he did take all my information, asked me to send some pics of what I wanted taken care of if possible, which I did). The next day he texted for the VIN number and he responded with a text indicating he got it and he would make sure to double check that I had transposed that properly. Please note...their first initiated contact TO me. That was it...Never heard from them again. I (again) called them two weeks later. Probably the same receptionist answered the phone, and once again she can't find anything on me in their system. At this point, all contact, including a visit has been initiated by me (with exception of one text asking g for my VIN). On this call I was placed on hold for about 5 mins, but in this day and age, I have come to expect that. The next thing I know is some guy gets on the phone accusing me of abusing his employee. You'll just have to trust me...I could not have more polite, and quite frankly was taken aback by his tone and inference. I tried to explain that perhaps the young lady had me mixed up with another customer (I was on hold for a length of time after all - could that not be concievable?). He didn't seem too interested, however I was really PO'ed and mostly incredibly offended. Nothing near an apology was coming from his (enormous) mouth. In any event, after reading reviews here and on their own site, it is clear to me that at least some of the positive reviews are created by their own shills...perhaps and probably by the owner him/herself. If that is true (and it most likely is) it is absolutely pathetic. Be sure, I will NEVER go anywhere near that place and will warn anyone I know that might be in the market for their services, to do their homework and look for another company with which to do their business. They seem bit "off." Most importantly (and unfortunately) be careful when reading reviews...it's probably more important to digest the poor reviews than the positive ones....just one guy's opinion.

I really wanted to love this dealership--after all, I purchased my "beauty" from here…read more After months of searching online, I finally found her--the exact car I'd been wanting, in the perfect exterior and interior colors. The moment my husband and I pulled onto the lot, I told the salesperson I only wanted to test drive that one vehicle. No other car. I provided my driver's license to them and we were off to test drive around Sykesville for about 30 minutes. Perfect experience so far. I fell in love immediately. When we returned, I told the salesperson we were ready to buy. There were a few minor issues with the vehicle, but they were covered under the 30-day warranty, so I wasn't too concerned. Here's where things shifted a bit. I paid cash for the vehicle--no financing involved. Despite this, they didn't offer any discount, not even $100 or $200. That surprised me. I understand times are different now and margins are tighter, but it still left a bit of a sour taste. Especially considering I wrote a check for the full asking price, including taxes, title, registration, and all fees. Also worth noting: I referred a coworker's boyfriend to this dealership before I even bought my "beauty". He purchased a car from them a week or two prior to my purchase. Yet, there was no referral bonus!! Again, not a dealbreaker--but something I feel should be mentioned. Another detail to be mindful of: Maryland caps the dealer processing fee at $800. They charged $785, which is legal--but they also charge tax on that amount. So while it looks like $785 on paper, it ends up being more like $832. Just something to be aware of when budgeting your finances. To be fair, the dealership did address the minor issues I mentioned earlier within the 30 day warranty, and I appreciate that. But I do feel those problems should've been resolved before listing the vehicle for sale or offering it for a test drive. All in all, would I buy another vehicle from them? Maybe, possibly. They have solid inventory and are locally owned, which I like. But I can't ignore that I was a cash buyer who referred another customer--and I didn't feel like that was valued. A small gesture would have gone a long way. Even just a modest discount or a thank-you referral credit might have made me a long-term, loyal customer. Just something to consider if you're planning to buy from here. Great cars, but I wish the overall customer service had matched the quality of the inventory.

They are dishonest, and they sell damaged vehicles. You should not buy anything from here without…read morehaving a qualified mechanic look over the car because they aren't trustworthy.

I couldn't be more pleased with my continued relationship with Carfinders. I buy vehicles from them…read moreand have my vehicles serviced by them. They are my go to place for the maintenance of my vehicles. I have five used cars, a couple with high mileage (over 200k) so I need to ensure the vehicles are properly maintained. Derick and his team of mechanics are honest, dependable and give you the best outcome for a fair price. They give you advanced warning of issues where possible to avoid more costly issues that can occur due to neglect. I've been going to Car Finders since we moved to Maryland and have no need to go anywhere else. You are treated like family there, they provide you with honest, friendly and trustworthy service for a fair price and sell you only what you need.

If you need anything done to your car - these guys are the best in the area. Personable, honest,…read morehard working mechanics and staff. They'll give you an estimate and will be pretty much on the mark. Quick turnaround on the service. Fast and easy - no worrying about over inflated quotes. Full service on site. Definitely and highly recommended.