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    Recommended Reviews - Foxy Face

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    9 years ago

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    Laura  Artistry - Laura Khan, Lash Artist

    Laura Artistry

    3.0(2 reviews)
    51.0 km

    Laser Hair Removal Experience - Disappointed and Let Down…read more I'm writing this review to share my factual, lived experience with Laura so others can make informed decisions. I was a loyal, trusting client who purchased a full body laser hair removal package that included 8 sessions and one additional if needed. Despite this, I was only provided with 8 total sessions -- yet she falsely claim I received "10+." I have detailed records and time-stamped screenshots that prove otherwise. My first session -- done with single pulse mode -- was the only one that produced significant results. When I asked to continue with that mode, Laura (the tech) refused, saying "it takes too long." She used glide mode for the remaining 7 sessions without my consent. Treatments were rushed, poorly done (missing many areas), and produced minimal results. She later admitted in writing that I had made the request for single pulse mode and that she dismissed it. Instead of respecting my preference and safety, she increased the laser's intensity on a mode I didn't consent to -- putting my skin at higher risk for burns or irritation. At one point, Laura seemed open to fixing things. She said, "I truly want to make this right, earn your trust back, and get you results safely and comfortably," and "I never want you to feel taken advantage of or dismissed." But that follow-through never came. Now, both she and the owner of Lovella, Ella, have become cold and uncooperative -- refusing to take accountability or offer a fair solution. When I spoke up, they changed their narrative. They now claim I "rescheduled too often," despite me following the proper 4-8 week timeline between sessions. The 9th session -- part of my original package -- was never delivered, due to their delays. I followed all pre- and post-care instructions exactly. Ella, despite being the business owner of Lovella, who accepted my $2,000 payment, has tried to frame the issue as "between you and Laura." That's unacceptable. The business is hers, and the technician (Laura) worked under her name. I also raised concerns about burns and irritation, which were dismissed without even examining the affected areas. They've since tried to blame me with false claims about doing "home skin treatments," which I absolutely did not do. If they're referring to over-the-counter skincare, none were used near appointments - and certainly not in a way that would invalidate professional results or cause burns. To top it off, Ella ended her message with a veiled threat: "If you choose to leave a negative review based on inaccurate claims, that is to your discretion." Let me be clear: every claim I've made is backed by dated screenshots and written communication. I was denied services I paid for, gaslit, and treated dismissively when I voiced concerns. I asked for a fair partial refund or additional sessions done correctly by someone qualified -- and they refused. Their most recent response was not only dismissive, but full of contradictions. They told me not to contact them by phone (only by email), yet Ella previously asked to have a phone call about this issue. Plus I have never called them about this... Laura now claims she no longer works at Lovella, even though Ella had just told me she works part-time. Which is it? Worst of all, they continue to ignore my documented concerns about burns and ineffective treatment. This entire experience has been frustrating and deeply unfair. I'm not sharing this out of malice, but to protect others from going through what I did. Even now, they are trying to intimidate me into silence. I no longer trust Laura with something as vulnerable as my body, and I encourage anyone considering treatment there to proceed with caution. Final Note: I've stayed respectful throughout and was open to a fair resolution, but they dismissed my concerns and refused to engage further. I'm only sharing this publicly because they left me no other option. I used to love Lovella. This experience has been soul shattering. The betrayal is what stings the most...

    Not only is Laura's work absolutely amazing, she is too! As a long time client, I have had the…read moreopportunity to get to know Laura as she's done my lashes, brows, and facials over the years. Her work is amazing and her attention to detail is beautiful. She is so talented at every service she offers. Laura never fails to make me feel absolutely gorgeous when she hands me the mirror. I have never had a bad experience with her, and love the way she uplifts me and I'm sure she does the same for her other clients.

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    Laura  Artistry
    Laura  Artistry
    Laura  Artistry

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    Oh My Lash and Brow - Eyelash lift

    Oh My Lash and Brow

    4.6(8 reviews)
    58.0 km

    Heidi did an amazing job with my lip blush. The overall process took about 3 hours. This includes…read moreboth the in depth consultation and the actual lip blushing. Heidi made sure to explain the process fully and carefully created the colour that I was looking to achieve. To help her with the colour I had in mind, I brought the lip tint that I normally used. She then crafted the colour with her pigments and ensured that I was happy with the colour prior to applying it. Keeping in mind that everyone's pain tolerance level is different, I did not feel uncomfortable or in pain during the actual process (numbing cream was used before the process begun). Heidi made sure I was comfortable throughout the entire lip blushing process. Upon completion, she thoroughly explained the healing and aftercare process. Again, keeping in mind that everyone's skin will react differently, my lips were pretty swollen after. However, as advised by Heidi, the swelling subsided after 2 days and the whole healing process took about 6 days for all the scabs to come off. Thank you Heidi for doing such a wonderful job!

    I love this place!!! I went to this place recently to get my lashes and eyebrows in the same day…read more She's really friendly and knows what she is doing! Also she has lots of potential! I went to a few places to get my lashes done but so far this is the my favorite place! Not gonna regret it!! Im gonna keep coming back for this place!

    Photos
    Oh My Lash and Brow - Lip blush tattoo

    Lip blush tattoo

    Oh My Lash and Brow - Eyelash lift

    Eyelash lift

    Oh My Lash and Brow - Lash lift

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    Lash lift

    Foxy Face - makeupartists - Updated May 2026

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