[EDITED] What I…read moreliked: + Georgia franchise CEO responded via email the very day after my first public review and he called me to get more information. We had a productive conversation where we both learned from each other. I came away with a real sense that he was sincerely interested in addressing the areas of concern I had originally shared. He listened, was polite at every turn, and on one item I pointed out, he followed up within an hour with a sample showing he was already on his way to fixing the issue. I had to edit this review and rating based on the authenticity of his outreach to hear me out fully. + Signage in the branch was on brand, professional, and positively represented a facility of that type. + Convenient, close parking right by the front door. + Flexibility of panels to request with some popular combinations packaged for savings. + Easier to get an appointment the same day than my own doctor's office. What I hope they will be able to change: - They require payment upfront in person before any specimen is collected. It is uncommon in the health/medical field to collect payment in full before the service is performed. In this case, I fully expected the specimens to be collected before being asked to pay. That wasn't the experience. I hope they can reconsider this requirement as it set my visit onto a wrong course in terms of my expectations. Perhaps they could at least consider allowing past patients the option of paying following the specimen collection. I mean, if it's a trust issue, that might make a nice difference. Or, consider how some gas stations and hotels will run a card to place a temporary hold on an amount until the final invoice is settled. - Get their corporate IT group to tweak/tighten their web site for making appointments. I gave the CEO some specifics and understand these are changes that can only be made from the head office, not by a franchisee. - Employee training/coaching with additional tools that can give them confidence to initiate effective problem-solving with customers on site. In my case, what I thought was a fairly basic question upended the experience. With proper instruction, I do think that team members capable of doing so many technically complicated procedures should be able to handle a range of customer interactions with success.

If you have an appointment, does not matter. This location only has one person working the front…read moredesk and doing the blood draws.

The nurse on site (I forget her name, I just know she is from NJ through conversation) was such a…read morepleasure! I had to get blood work done prior to surgery and I was referred here by the surgeon. Just know it is painless, and she is a pro -- I barely felt a prick. Better than hospital nurses, in my experience. Plus the results are pretty speedy. I highly recommend!

There are no words that will express my gratitude for the excellent and timely customer service…read moreafforded my family by the staff at Quick Lab Inc. in Marietta, GA. One employee in particular, Fernanda Bodden, was absolutely exceptional. From the moment I first spoke to her by phone to the moment she phoned me with the preliminary paternity test results, I had no doubt that God had placed her at the lab to take care of my family's needs. She was a joy to work with and thoroughly explained the process and all the available swab collection options for a family member who lived in a different state. I live in Florida, but I would gladly work with this lab again. I HIGHLY recommend Quick Lab Inc.! They are the best!!!

Would I normally write a review for a blood lab? No, I would not. However, this was the most…read moreenjoyable bloodwork experience I've ever had. Check-in took 30 seconds. I waited maybe one minute. I was there at my appointment time. And Tamika took me into our room took my payment. She took my blood pressure, waist measurement and blood sample all within five minutes. She was super pleasant, honestly the whole experience was PLEASANT! Make an appointment and go here if you need blood work.

I went to Quest Diagnostics, in Marietta, for a thyroid biopsy. I had a great experience! Check-in…read morewas easy and quick. The staff was amazing and efficient! I was very nervous, but they made me feel very comfortable. The nurse, Amber, was very nice and she even put on spa music to make me feel more relaxed. Dr. Kerwin (Interventional Radiologist) was excellent too! He explained everything he was doing and talked me through the procedure. I would definitely go back to Quest.

Just so you know, the check-in is digital and would not be friendly to many with disabilities,…read moreincluding vision impaired. Update: my personal experience at this Labcorp location was perfect! Antonio is an excellent phlebotomist who actually listens to his patients. For that, I'm so grateful! I've been stuck by so many who had no clue how to be gentle and had no bedside manner at all. Some have used my arm for a fishing expedition! No joke, but the good ones don't have any trouble getting what they need from me ‍

I was here for my daughter without an appointment and waiting area was quite full. However, the…read moreline moved very fast and my daughter was able get it done in 20 minutes. The phlebotomist was super competent too. Great service and quality

Personally I hate Labcorp as a company. However I am rating this location specifically, not the…read morecheap mega corporation. I came by today to have my blood drawn for my allergist and it went very smoothly. I have been to other Labcorps in the past that were a nightmare. This location was not one. This Labcorp is near me and when I saw it was in a Walgreens I went for it - some are inside large buildings and have difficult parking and I wanted to avoid that. I'm glad I did. I was in and out super easy. The person who took my blood seemed to be the woman in charge of this spot and she was great. Friendly, fast, and great at drawing blood. Good quality care. I have had veins blown a handful of times (maybe mine are sensitive lol) but this time I was only left with the smallest red dot. I only had to wait maybe 5 minutes after checking in before I was called back. I was a walk-in, didn't make an appointment. Overall: the parking was easy, location was convenient, wait was short, and the workers were skilled and friendly. If I need any blood work again I'm specifically coming here!

I came in for bloodwork and it went very well. The lady who works at this location was very…read morefriendly and experienced at what she does as well. I never even felt the needle at all and she found a vein and knew which one to poke all in less than a minute. Usually I have very bad experiences with bloodwork because my veins aren't that easy to find and poke. I'll definitely be back here for my future bloodwork.

My journey today started at the fastest labs in Marietta Georgia, where I saw this note saying to…read morego to the one in Kennesaw OK I go to the one in Kennesaw and guess what it's close to. How unprofessional do you have to be what bad management they wasted my time and money today I fully expect them to make this right

Straight forward lab test and results. The lab attendant was very patient and helpful.read more

WellStar ECHP has improved their process and services over the past year. Have been going there…read morefor labs since it opened. It was not good for a long time, but I see a strong and focused improvement on management of scheduling, staff, procedures and wait time reduction in the past number of months. I went there just yesterday and got a series of labs completed. They now have two screens for sign ins, and it is quick and easy. There is also a screen to see when you signed in and where you are in the waiting process. Did not have an appointment but was there less than 20 minutes before they took me back for labs. They now come to the lab entry door and loudly call out the name of each patient (to ensure no one misses their appointment) to come into the lab rooms for services. It was quick and easy and I saw people walking in and out for services within 20 minutes. I visit there frequently and see a big change for the better Courteous lab worker carefully and quickly took my samples and I was out of the lab area in less than 15 minutes. The Health Park is a beautiful facility and we always enjoy going there for physician, OT and PT and other services. Nice cafe downstairs with food, sandwiches, and coffee too that is just steps away from the lab area.

Wellstar Labs are the worst, first you have to check yourself in on a nasty kiosk screen that…read morelooks like hasn't been cleaned or ripped off in months. This is my third lab visit first two sat in waiting room over two hours. Just past the one hour mark for today. Apparently horrible management and severe staff shortage.

Very professional facility and very clean. I would definitely come back for any testing needs I…read morehave .

From the owner: HD Screening and Laboratory offers specialized health & wellness solutions tailored to your…read morecorporate responsibility programs. We ensure drug-free environments, emphasize employee well-being, and provide preventive education strategies. Our commitment is to elevate corporate wellness standards, driving business success and fostering a sustainable future.