My rating for our stay at The Wells is ***…read more This was an old-school type of motel with ground level rooms in one long building. I was immediately taken by a feeling of discomfort as we entered the room, I didn't know why. But when I saw how small & cramped of a space it was, I assumed it was this discomfort of being crowded. The king bed occupied most of the small room and we had to be careful to get around the bed corners. The bathroom had a rectangular shaped sink and a nice shower. A small refrigerator was available. The bed had a tall wooden frame around it to make me wonder what purpose it served. We had reserved for two nights. The brewery next door proved to be wonderful. Great craft beer and delicious sandwiches. The Wells had a nice trail though its slightly wooded grounds that was lit with cute tiny lights at night. A stream runs through part of the grounds with a nice gazebo to sit and take in all the wonder of this nicely staged property. It was unique. The first morning I noticed the bathroom sink was not draining well as I washed up. I also noticed a slightly brown tint showing on a bath mat on the floor next to the toilet. I went for a walk on the grounds as my husband took a shower. When I returned to the room, my husband said the shower did not drain. As I looked at the shower, I noticed a definite brown color to the undrained water in the shower. By now, it was clear to me the sewer was backing up into the room. We immediately called the proprietor to report what was happening. I started packing my belongings and told my husband I did not want to stay here. I had not taken my shower, nor did I want to at this point! Other people were seen in the parking lot loading up to leave. They were victims of this event too. The proprietor stated she would be giving us a refund. This was an isolated occurrence for sure, but one I will never forget! This event happened in Fall of 2024. I hope The Wells has insured it will never happen again.

Absolutely loved our stay at Wells. We stayed at the cottage on Lance road. The hotel and cottage…read moreare located in the center of town so easy to walk to shopping, activities and dining. The cottage was well appointed, warm, cozy and had all the amenities needed. Love the local farmers market and the quaint feel of entire town. Hotel offered contactless check in and checkout but managed to make ys still feel very well looked after. Look forward to returning.

Love this gem in Highlands. The Oak Steakhouse was amazing. The steaks, service, and atmosphere…read morewas 5 star. I highly recommend this resort and steakhouse.

Come stay at diarrhea city! This entire property wreaks of hot diarrhea. It punches you in the…read morejaw any time you step outside. The balcony is useless because it smells like human feces, not a little but a lot. Management is well aware of the issue and totally apathetic. They've provided an air purifier in each room instead of fixing the problem. The mattresses are possibly original to the property, cratering into a hole where your body rests on the bed frame. Don't like your spine twisting into a bed hole? Don't worry, the pillows are all 10 inches thick, so your neck snaps into the air as your spine descends into the hell. The steakhouse is good.

My husband and I returned to Fire Mountain this past weekend for our one-year wedding anniversary,…read moreand our stay was just as delightful as the first time we stayed in 2021. Hiram welcomed us with a smile and gave us a very detailed description and maps of where to find the hiking trails we were after. Mathew made lovely breakfasts for us on both days of our stay, and we enjoyed a lovely relaxing weekend in the Star Maiden room in the Inn. Fire Mountain is an elegant, upscale, romantic getaway meant to unplug you from the stresses of daily life. Hiram and Mathew provide a catered experience that is perfectly curated, and we loved returning to this special place. It is obvious that both of them have put their heart and soul into this establishment and we are grateful they continue to share it with us. Thank you both, and Lilly, for an amazing weekend!

Fire Mountain Inn Cabins and Treehouse is a great stay. I wanted to relax in a place with the…read moremountain outlook, and this place offers a stress-free getaway due to Scaly Mountain and Blue Ridge Mountain. Parking: One-way trail after you hit a certain point on the property. Easy to navigate. Plenty of parking in the accommodation area. Service: Matthew and Hiram follow strict COVID-19 protocol here. Guests must wear masks around the property and maintain the 6-feet social distancing. They do not enter booked rooms 2 days before and after the guest's stay. Guests must go to the front desk to get service (extra toiletries, towels, etc.), as there is no maid service currently. No complaints about the service. WIFI: It's non-existent, even though there is "free" WIFI. Connection was not great. Some cellular service may come through, but it was nice to escape from the tech world. Location: Perfect! It's about a 15-20 minutes drive into downtown Highlands. Great distance away from great hikes and views. They have an easy trail throughout the property here, if you do not want to leave Fire Mountain. Massage 1-hour (3/5): Very nice lad but wasn't the best I've had. Great view when you enter though. Clean, high windows that will let the blazing sun through, so it can get a bit hot. The lady followed COVID-19 protocol. Fire & Water Restaurant Dinner (3/5): 1. Watermelon Gazpacho (2/5): It was refreshing with the watermelon. However, the flavor was lacking for me. Bland overall. 2. Cornmeal Crusted Trout (4/5): I cleaned most of this plate. Trout was crusted perfectly without too much cornmeal. Carrots with the sweet glaze were a nice touch. The other 2 veggies were OK. 3. Peach Cobbler (3/5): I'm not a big fan of cobbler. This was just OK for me. Matthew and Hiram are genuine and knowledgeable. They do try to keep up with this place. Matthew is a great cook, as he changes the breakfast and dinner menu up here and there. Would I come back? Yes. Only thing is the restroom.... the space is kind of cramped in our room, especially the shower. I did not like that.

The Bear Cave cabin was adorable! Beds comfy, the kitchen fully stocked, full size fridge, lots of…read morefresh towels, easy in and out access, quiet!!

Truly not what I expected, in the best way possible…read more We stayed in the Raccoon Loft through LivingSocial, which has a lofted "bedroom" upstairs over a living room, kitchen, dining room, bathroom, and another bedroom with a door. There were raccoons everywhere! From the lamp, to the salt and pepper holder, to every figurine, to the beanie baby hanging off the curtain rod... there was no mistake where we were! We had a great porch with a grill, and then next to the cabin was an outside area with chairs and a fire pit. Oh, and our cabin had the BEST MOVIE COLLECTION EVER. If you don't agree with me, there is also directv. As comfortable as our loft was, I could not get over the nature trails. We stumbled upon one after finding the tree house, and couldn't stop searching. So much thought throughout the whole area, I loved it. I commented immediately on our arrival how I thought someone had sprinkled the whole area in silver confetti (I believe thanks to the micah), but honestly, I would not put it past the owners to have sprinkled it themselves. So you can pan for gold in the "river", hang out on groovy way, play checkers in a hen house (beware the fox!), and oh, so much more. I think my favorite may have been the tree of prehistoric creatures... not to ruin too many surprises. it was a little odd being the only ones on property during the offseason, but during its peak times I could see some great times for kids as they make new friends in the common areas, playing horseshoes or checkers. Seriously, so awesome, I definitely could have stayed much longer! And I can't wait to return! Cell/internet was definitely spotty, so if you're looking for that type of seclusion, you can get it here!

We are wyndham owners and are thrilled to have a resort we can come where there is no sales or…read more"updates" meetings being pushed on us! Pam checked us in and was fantastic filling us in on the places/trails to check out! The room was nice with the layout. Bedroom was large and the bed was incredibly comfortable! Everything was clean when we checked in the room. I did forget to take photos of the inside but definitely time for some updates as there's still popcorn ceilings, and counters are stained from use. We will absolutely be back again! We had a view of the bunny slopes from our deck.

We used this resort as a base for our 5-day plan to do some waterfall hikes in the Sapphire Valley…read more This was our second visit to this resort; the first was more than 5 years ago. We are not owners there. Location. The resort is in the mountains of North Carolina, with the main highlights being the wonderful natural attractions of the area. There are many hikes within an hour's drive to waterfalls in local state parks, on National Forest Service land, and even a walk around a Wyndham-owned lake. Note that while the mileage may seem short, most of the roads are mountainous and curvy. There are a few restaurants nearby, and an Ingles grocery store a few miles from the resort. The resort is in a quiet location; our enclosed back deck faced the woods. The area felt safe. Our one-bedroom unit was spacious, clean, and comfortable, but dated. On the plus side, it included everything we needed -- a comfortable bed, full kitchen, television, internet access, and laundry set within the unit. We also enjoyed having the enclosed back deck. However, as mentioned, it was somewhat dated though some things (such as light fixtures had been updated). A few concerns. Noise traveled from our neighbor's unit, even when they spoke at normal volume. And, there were no handicap-accessibility fixtures (such as grab bars) in the shower. We appreciated the *free* activities available at the resort, including indoor pool, wet and dry saunas, jacuzzi tub, miniature golf, and the hike/walk around the lake down the street. While most of our time was spent exploring the area, we also participated in an hour of bingo at the resort. Together, my husband and I played 4 cards for $10; I won the final (of 8) games and got back our $10. There were other activities too that we passed on.

The restaurant overlooks part of the golf course and beautiful trees. It is wonderful being…read moresurrounded by nature. We visited as the colors on the trees were just starting to change. I enjoyed watching relatives playing golf and just staring out the window. We had lunch and dinner in the restaurant. The building is near the golf store and the check in desk. If you are looking for the pool, it is just past the restaurant. The bar area is small enough to be intimate and large enough to accommodate a group of 40 without feeling crowded. The bathrooms are downstairs. Each condo has complete kitchen so you don't really need a restaurant. It was a nice addition. It also meant we didn't have to leave the grounds to grab a bite. The dining area can be divided into sections to have more than one private party. We enjoyed a casual lunch with just our group. The menu isn't that varied but we had sandwiches, salads and hummus. The salads were a bit earthy at lunch and dinner. The lunch prices were reasonable. My lunch was under $9.00. The view is relaxing and beautiful. The venue is perfect for a party or celebration. It isn't DC's Willard Hotel but it is a great mountain get a way. We had a birthday party with approximate 40 guests. The food was set up buffet style. The food was wonderful. The staff was able to accommodate vegans and vegetarians. The pasta was delicious. We had tomato and alfredo sauces. The mixed vegetables were tasty. The salmon was quality and nicely cooked. The salad was colorful and had edible flowers in it. The dressings were delicious (and helped over up the gritty tasting lettuce). There was a variety of pies for dessert. We were allowed to bring our own birthday cake. There was a cash bar, water and tea. The staff did a great job at restocking, refilling and making sure we had what we needed (without hovering). This looks like the perfect wedding venue. We had a great party and it was convenient staying on the property.

Had a "girls getaway" weekend with my close friend to spend time just relaxing. We loved our room…read moreand the views from the back balcony, perfect for some quiet time! The beds were very comfortable, the room was very clean and welcoming. We walked into the restaurant and bar when we arrived and it's a beautiful facility but we never got to eat or drink anything there during our stay due to it being closed for a private event on the day we would have been able to do so. The location is perfect, tucked away and peaceful but only 6 minutes to downtown Clayton. We enjoyed the spa, it's very nice and relaxing. We spent time in the indoor pool and hot tub prior to our massage appointments. The indoor pool could probably use some updating/maintenance but we still enjoyed our time. The massage therapists were amazing and very knowledgeable.

We stayed in the presidential suite. It was extremely nice and huge. Fireplace on the back patio…read morewith a grill makes you feel right at home.

Horrible customer service! When we checked in we asked for a nice view. We got a parking lot and…read moremany other villas. We were so disappointed. On our last day we had an annoying beep that we could not identify. Also, our ice maker stopped working. There are two elderly people in this unit with me and ice is essential. I called the front desk to request maintenance and they were allowed to leave early. They were scheduled, according to the paperwork, to be there until 8:00pm. Very unprofessional. I asked if there was a way to get some ice and was told I had to go to Cashiers and buy some. Not only was it inconvenient, but driving on these mountain roads at night are very dangerous. I am beyond angry and do not recommend this place at all! We won't be coming back!

Stayed over the past weekend in Chalet 25. It was a wonderful place with 3 bedrooms, 3 bathrooms,…read moreand an open loft with a bed. In total, their were 2 king beds and 2 queen beds. 2 rooms offer you a private balcony, and on the other side is a long balcony with rocking chairs. The only challenge was getting a car up the hill into the driveway so bring a truck or SUV if you're in the higher number chalets. We for sure plan to return!

I booked online. When I arrived at 11:00 pm, the clerk wasn't sure which cabin I rented. I told…read morethem I wasn't sure which number but it was a 2 bedroom/2 bath with a jacuzzi. The clerk told me none of the jacuzzis had worked in years. The cabin was ok. Not high end by any means, but It was clean with good mattresses. When I checked out, I was told the cabin was $169/night even though my reservation was for $129/night and I was charged a daily rate for cable even though there was supposed to be two TVs and there was only one.