Oh dear. I hope this will help you make an informed decision about getting services at Salon Ori…read more Here we go: I met with Anne Magnuson for a haircut, liked her and the cut, and went back for a partial balayage ($180 after automatic gratuity) to achieve a pale pink color (see photo). The result was a slightly darker color than this, but I liked it. I've had many color jobs in my life--permanent, semi- & demi-permanent, henna, color depositing conditioners. I didn't touch my hair for 48 hours, and then rinsed it with water as cold as I could tolerate. Immediately, there was noticeable fade. Over the next 9 days, I washed it a couple times with cool water and color-safe products I'd used with previous color jobs. All the pink left, leaving a mix of gold/yellow/bleached color and my natural, salt and pepper (see photos). Even the Punky Color brand of depositing conditioner lasts longer. I reached out to Anne. Her first recommendation was to come in and pay for a glossing service ($90 before automatic gratuity). It was 11 days after the dye job. She blamed my products. I sent her photos of the ingredient lists, she didn't comment. I asked for a recommendation of a product I could put in myself. She recommended some shampoo/conditioner and a color-depositing product that wasn't available. I let her know, and asked her how long she had expected the color to last anyway. She made another recommendation, and didn't respond to my question. At this point, it was clear she was only interested in recommending additional purchases, and was ignoring my questions about how the dye she put in my hair was expected to function. She blamed my color-safe products, but wouldn't support this with any comment on the ingredient lists I sent. I had actually told her what I use for color-safe shampoo at our appointment, and her only comment was "I didn't know they (the company) made that." Nothing else. No suggestion of any specific products. So, I reiterate to her: 1) After 48 hours, noticeable fade started after just rinsing with cold water; 2) Did she see any red flags in the ingredient lists? 3) How long was the color product she used supposed to last anyway? Her response: politely telling me she won't work with me anymore. And again, no response to these reasonable questions. I reached out to the owner, who tells me "I'm sorry you were disappointed" and that she stands by Anne and also "as she is an independent stylist, I don't get involved in her business." Wow! So, if you're going to book a service at Salon Ori, be careful! If it doesn't go right, chances are they will not address your questions, they'll just want you to buy more stuff, and then tell you in polite terms to **** off. Now I'm going to go put a Moroccan Oil product in my hair--I should have done that in the first place.

I've been getting my haircut for years at Salon Ori and have always had great experiences. It is a…read morewoman-owned business and all haircuts are based on hair length, not gender, so it is very inclusive and welcoming for all. They feature local artists each month to decorate the space and have lots of lovely plants in their big, sunny window. Their online scheduling system is easy to use and both stylists I've been to (Jen and Betsy) have done a great job understanding my requests and providing their own expertise to make sure my hair turns out great.

I am sad to write this review but figured it's good information to share with others…read more I read a lot of reviews and I made an appointment with "stylist A", about a month in advance. The day of the appointment I got a call from someone else (stylist B) saying that she was running 20 min behind and asked if I could come 20 min later than scheduled, I said sure and that's what I did. I get there and stylist B greets me, this is when I realized she isn't the person I booked with, based on the picture. She said "your haircut is now with Stylist C and pointed to another woman standing by the desk. I had no choice in the matter and was already very annoyed but the switch ups but didn't feel like I could say no, plus I needed a haircut. Let's just say I was less than thrilled with stylist C and the haircut I ended up with. Also very unhappy with how unprofessional stylist B was, she never mentioned she is taking over my appointment, and she called to change the appointment time and was still unavailable. I also want to mention that I emailed the salon sharing my disappointment and have not heard back at all.. no apology, explanation or anything. So if you have a preference for a stylist make sure they don't change things up on you! Very disappointing customer service.

0/0***Edited Response to Unprofessional Owner:*** I am devastated by how badly my hair has been…read morebutchered, and the owner's shocking response only adds to my frustration. Such an unprofessional, non-factual, and condescending reply reinforces my decision not to return and should serve as a major red flag for anyone considering this establishment. It's particularly troubling that neither the owner nor anyone in authority has had the decency to address my negative experience directly. The baseless attacks on my character are unacceptable, and it's disheartening to see lies and opinions spread publicly without any attempt to understand my side of the story. I want to share my incredibly distressing experience at Lua Nova Salon. I walked in excited for a new hairstyle, having shown the stylist a picture of what I wanted--a long bob (LOB) with layers. However, from the very first cut, I sensed something was off. The stylist next to mine reacted with wide eyes, looking back and forth between my hair and the floor, which immediately raised my concerns. Unfortunately, my fears were confirmed as the stylist butchered my hair. Instead of the layers I requested, I left with a blunt cut short bob that was nothing like what I had envisioned. To make matters worse, I was asked to leave while still in shock and tears. My distress made the stylist uncomfortable--yes, MY tears over my butchered hair were making HER uncomfortable. I was asked to leave looking like this, which made the situation all the more horrifying. I can't believe I walked into a place where, within 15 minutes, all my hair was chopped off, and I was treated as if I were the issue. I felt dismissed and invalidated during a moment that was deeply personal to me. I cannot express how heartbroken I am over this experience. If I could give negative stars, I absolutely would. I strongly advise against sitting in Emma Carlson's chair, as my experience with her was nothing short of horrendous. Please be cautious if you decide to visit this salon. What was meant to be a fresh cut to help me take a step forward in overcoming my deep depression has only made things 20 times worse. I hope others have a better experience, but I certainly will not be returning. I will be surprised and blessed if I make it out of this one. This has truly been an absolute nightmare and one of the worst days of my life. The first picture is my hair before I walked in; the second is the picture I showed the stylist for reference. This is what I was kicked out looking like. I'm still crying over this at 9 PM and can't believe this happened. I balled up what hair is left and put it underneath a barbell cap, topped with a hooded sweatshirt. I can't even look in the mirror. My head is throbbing from how much crying I've done. Date of Appt: 7.8.25 Time of Appt: 3:30 Stylist: Emma (Em) Carlson

I've been bringing my daughter here for a few years now, so glad I found this place! It has a nice,…read morecomfortable vibe with great music and great hair care. * Deanna is always helpful and delightful with scheduling * Ilka (owner) does an amazing job shampooing and cutting/trimming my daughter's hair! Not only does she have the skills but she takes the time and care to teach my daughter how to take the best care of her hair, products to use, etc. We appreciate Ilka so much! Support small, black-women-owned businesses like this every chance you can!

I moved to MN a little over a year ago, and I was VERY nervous about finding a hair salon. As an…read moreAfrican American woman who doesn't know how to handle her hair (haha), I looked around extensively! I highly recommend Get Gorgeous. The ladies know what they're doing! I've worked with Tasha specifically. I've done a braided up do, silk press, wash and style, and sew in with closure with her. Prices are reasonable and they're flexible! They were willing to buy any hair extensions I needed as I was new to the area. They've always been available when I need an appointment. It's a fun vibe! A bit on the smaller side too, so not too hectic. My only "negative" is that appointments do take a long time, so don't be in a rush! Check them out - any age (I see children often!) and hair type!

I had such a wonderful experience with Awet @ Classic hair. I wanted to go lighter after having…read moredark hair for years, and she did an absolutely beautiful job. She really took the time to understand the look I was going for and created the perfect dimensional, natural-looking blonde that complements my skin tone so beautifully. I especially love how much dimension and movement the color has--it looks gorgeous both styled and in natural light. She was incredibly attentive, talented, and genuinely cared about making sure I loved my hair. If you're looking for a stylist who really listens, has an eye for color, and takes pride in her work, I highly recommend her. I'm so happy with my hair and will definitely be back.

I highly recommend this salon. Awet is absolutely amazing! She has such a kind, relaxing demeanor…read morewith an exceptional skill set! It is such a treat to go to a wonderful place with friendly service!!

Sarah T ROCKS! She is so good at what she does! Need a great cut and color? You won't be…read more disappointed. This place is a cool vibe!

After moving to Minneapolis I went to a salon to get a full foil and wound up with a 90's disaster…read more I'm pregnant, and my self esteem went down the tube afterwards. I waited a few weeks and decided to give a different salon a try to fix my mess. I found The Beauty Room on Yelp and took a chance with any stylist available. Thank the universe and every star above that I was paired with Holly. And honestly- thank goodness she didn't turn me away when she saw the yellow correction coming her way. Her energy was phenomenal and her humor and conversation are second to none. You know when you want to have that old friend feeling with a stylist when sitting in a chair all day? That's what she gave. She took her time, gave me my confidence back and gave me the best color I've ever received. I'm a client for life- even if I need to fly to her in the future. Holly is a magician. My only wish is that their website had a booking appointment option with color correction so it wasn't such a surprise when big bird showed up.

I wanted to like this place after my go to guy moved out of the metro. My last two cuts have been…read morehorrible! I have one side of my head with layers that are shorter than the other and it will take months to grow out.

My first visit to Peppertree, having relocated from out of state. Felicia took time to get a sense…read moreof what would work best with my hair texture, etc., my face shape, and stage in life.

Easy scheduling system, was able to get in on the date and time I requested from SVX Styles, the…read moreplace was clean, lots of parking, and the stylist made me feel like home! My hair is beautiful and as health as ever, I've been half dirty blonde and virgin for awhile now and it's time for a change and CUT! Affordable and amazing service, what's better than that? Thank you Samantha!

I got my hair done. And I asked for blonde. Tell me which got DARK BROWN?? She bleached it, for 2-3…read morehours just to make it dark brown. When it comes to the head washing station, she was rubbing on me hair so hard. On the website it said 275, they made me pay 450$. Find a new place !!

I get compliments so often about my haircut by Lorae at Bangbang. Lorae has a background in art,…read morelistens so well and has a fierce dedication to customer satisfaction. Lorae's fun to talk with but happy to be quiet on the days when I just want to enjoy the cut. And I so appreciate her responsiveness and flexibility when life gets in the way and we need to reschedule. Highly recommend.

Very poor customer service. Charged 225$ for having to reschedule despite being a loyal customer in…read morethe past.