Worst towing company ever they lie to you about prices they say one thing on the phone and then…read morethey change it when you call back all I know is that this place is a horrible shady company that really needs to reconsider how they treat the little guy

Employees answering the phone very rude and disrespectful attitude and hostile not helpful and they…read morewill not let me retrieve my belongings from my vehicle that ran out of gas and was towed before I could get back with gas!!!!

Me and my partner made a big mistake! We parked in the worst spot and we got towed. Charlie was so…read morekind to us and so completely understanding to us. His compassion and kindness spoke volumes to us. Even complemented our renaissance faire costumes! He gave us his personal cell to help us get ahold of him better. Him and his wife were there with in minuets to help us get our car out of the lot. Him and his wife are amazing people and really did help us :). We just bought the car and pointed us in the right direction of insurance and DMV to get it registered. It really means the world to be met with some kindness and we were truely met with amazing customer service and good company. Thank you so much for the help! Sincerely!! Jasper and dria

This place is a scam and ripped off my friends $500 because their car got towed and was only in the…read morelot for two hours. Parked at grocery outlet and the tow company is 6 mins away! I understand if it was an hour but $500 for a six minute drive and I know for a fact it doesn't take much to load a truck and unload it. You done it to multiple people and instead of thinking smart charging them appropriately and he reasonable. You robbed people. If you been done wrong take them to civil court.

I have needed a tow for my mother's car several times over the past 18 months and arranged it via…read moremy AAA membership. Each time JD's has been the designated tow company and each time they have been 100% on all tasks; being in direct contact with ETA & arriving on or within that designated window, pleasant, friendly, clean, and very efficient staff! I highly recommend ‼‼‼

After waiting over three hours in the cold and rain for another tow truck that never showed, we…read morecalled JD's Towing on a whim -- and I'm so glad we did! Jordan answered right away and arrived promptly, even though it was his day off. He got us safely to the shop, made sure we were taken care of, and even followed up afterward to see how things were going. In a stressful situation, he turned everything around with genuine care and professionalism. If you ever need a tow, this is the person to call -- reliable, compassionate, and truly goes the extra mile.

Stacey drove all the way from Forest Grove to the Portland International Airport to tow my car to a…read moredealership in Beaverton, on a Sunday. He was courteous, friendly, professional, and very careful with my car. Despite other people who wanted to back up in the driving lane that we were using to hook up my car, he accommodated their need to leave without any hint of aggravation. Stacey, thank you so much for giving up your family day to rescue my car.

This one is a long one...called around to get my box truck towed. Barbers towing said they could…read moretow my truck. Said they would have to unattach my driveshaft due to towing a heavy duty vehicle. Like okay i hear that, they unhook driveshaft and deliver to a discount tire 5 miles away due to my trucks front tire blowing in Milwaukee, thus needing the tow. When dropping it off the driver said discount tire can put it back on, i asked him if he knew that for certain or guessing. He shrugged...we paid then 50$ to unhook the driveshaft to then be told by the driver they cant hook it back up due to legality reasons....when we called the company back next morning asking them for a solution. The front desk lady told us that we lied about our vehicle size and that the cost shouldve been 800+. But we did tell them, texted them a picture and ALSO the driver wouldve "logically " tell us upon arrival that price would change or he cant due it because "we lied about our vehicle" (ill attach pictures of us texting them a picture of our rig). She continued to say that its common and all box truck owners know that upon towing the driveshaft would be unattached and would have to get it reattached on our own dime. Which thats not "common knowledge ". Wouldn't as a tow company, youd want to inform and educate your clients? They said we got a steal of a deal due to their new girl of one week "misquoting us". (Talk about poor management then)... I dont think 800+ for a single tow to then pay more money on top ($250) after the fact to make my truck DRIVEABLE again was "competitive ". Lesson learned only call if you have a small car!

These guys are awesome! I can't emphasize enough how professional, thoughtful, and thorough they…read moreare at their job. On a Sunday afternoon they were out to the property within 20 mins of calling. They were faced with a 350 Dooley, dump trailer, and backhoe sliding down an embankment, due to wet muddy conditions, approx. 80ft away from pavement. 3 trucks later and and dealing with a difficult neighbor, they had all vehicles out and unscathed. We can't thank them enough!

I was just passing through Portland on my way home to Colorado and accidently locked my keys in my…read morecar at a gas station On Barbur Blvd. Lee at A1 Muffler (shout out there as well) called his friend Pierre for me, confident that he would not only be able to get onto my car but would do it quickly without damaging it in spite of the fact that I own a Yaris. He not only got past my slipper but sticky unlock button but he miraculously did it without bending my door and did it in record time and I was on my way. I basically gave him the hot coffee drink I grabbed from the awesome kiosk across the street and all the cash in my wallet out of gratitude because he charged me less than a hundred and came and rescued me on his day off. So yeah. Definitely recommend this guy as a great choice for car stuff but also as a good human. Thanks Pierre! (And Lee!)

My car suddenly became immobile due to an electrical problem. My shop recommended Dutchman and no…read moreother to tow my car in. So I called Pierre. He was prompt, thorough and paid attention to the details. Price was fair - a good value for quality. If I need to be towed again, I will again call Dutchman. With 40 years in the business he knows his stuff!

My tow truck needed a tow from Arizona to Portland Oregon. I called many tow companies to see who…read morecould help me with my limited budget due to the distance. Gerlock negotiated a rate with me that was within my budget and stuck to the quoted rate. Adrian from Gerlock headed out that same night and the next afternoon he was in Arizona to pick me up. My truck made it home safely. I appreciate the speedy and great work. They have nice and new equipment to handle any job. I would recommend them to anyone I can't help. Top tier service.

My encounter with this company was an absolute circus.lol. I was told one thing, then the next…read moreconversation I had was a completely different thing. No one in the management/ supervisor positions were informed on what was told to me by other management supervisors. So when I was given approval for something , the guy who gave me approval back stepped, and told his bosses that he told me something different. It was all a very sketchy encounter. I was very disappointed in the over all structure and ethics of the company.

Struggles to find a towing service to help get my car from a building garage plus jumpstart it…read more They did all possible to help me and their customer services was more than excellent! I am recommending them to everyone I know!! Thanks you!

Luis and the other technician were so kind and professional. They kept me updated all along the…read moreway. If I should need towing in the future I would definitely go with Easy Towing!