I normally don't take the time to write reviews like this, but after the experience we've had with this property management company literally within our first few days of moving in, I feel like future tenants deserve to know what they're getting into. To start, we applied for the property and were told it would take approximately a week to determine whether we were approved. We were finally approved on a Friday and were given until Monday to make a decision and bring in a $2,400 cashier's check for the deposit. Within roughly two weeks, we went from applying to being expected to have $4,800 available for the deposit and first month's rent. It's now move in week on Monday.. We signed our lease, paid the first month's rent, and were given our gate code. During the lease signing, they went over their expectations for move-out, including things that we were required to leave for the NEXT tenants: * Brand-new batteries for the carbon monoxide detectors/fire alarms * Brand-new air filters left on the counter * A receipt proving the home had been professionally cleaned We were very clear on their expectations and were prepared to take care of everything required of us. The problem is that those same standards clearly were not applied to the condition of the home when WE moved in. The following day, Tuesday, we did our move-in walkthrough. We expected our agent, Richie, to be there, but instead someone we had never met before showed up to conduct the walkthrough. He had apparently already walked through the property beforehand. The home was not move-in ready. There were cobwebs and webs throughout the house, bugs in multiple corners, bugs hanging from walls, and the stairs were visibly dirty. I specifically pointed out the condition and asked, "This was professionally cleaned?" His response was yes. That was extremely frustrating considering we were being told that we would be required to provide a receipt for professional cleaning when WE eventually moved out. Then there were several other things that should have been handled before handing over the property. We were given two silver keys and told those were the house keys. We were given two universal garage door openers, but they weren't programmed for the garage we were told WE would have to set them up ourselves. Then we were handed two gold keys and told, word for word, "These gold keys were left from the previous owner, not sure where they go to." We were also told that we did not have our mailbox keys yet. Our doorbell wasn't working either. When I asked why, I was told it was a Ring doorbell and that it might simply be dead. On top of that, there was no gate opener provided for the gated community, leaving us to figure that out ourselves as well. So to recap: management was very particular about requiring us to leave brand-new batteries, brand-new filters, and proof of professional cleaning for the NEXT tenants, yet we were handed a home with cobwebs, bugs, dirty stairs, an uncharged/non-working doorbell, unprogrammed garage remotes, no mailbox keys, mystery keys from the previous owner. That doesn't feel like the same standard they're requiring from their tenants. And then, on the second day, when we actually used the dryer for the first time, it immediately started making a horrible noise and clearly has an issue. We contacted management, and after going back and forth, the manager, Chris, eventually approved giving us a break on the rent because of the issues. I appreciate that she eventually acknowledged that there was a problem, but even that situation has been frustrating. We were initially told we would receive $500 off for one week due to the problems, and that amount has now apparently been reduced to $400. At this point, it's not even just about the money. It's the amount of unnecessary stress and inconvenience we've had to deal with immediately after moving into a property we were paying a significant amount of money to live in. The move-in experience should have been the easiest part. The property should have been cleaned, inspected, and made fully functional BEFORE handing over the keys. Instead, we moved in and immediately had to start identifying problems and chasing management to address things that should have already been taken care of. I'm leaving this review because I want prospective tenants to know exactly what to ask about before signing a lease and to thoroughly document EVERYTHING during their move-in inspection. Take pictures and videos of every issue, no matter how small, because apparently the expectations placed on you at move-out are very different from the standards applied when you're handed the property at move-in. I hope management takes this feedback seriously because tenants should not have to move into a home and immediately spend their first days dealing with problems and nothing but headaches. Very disappointing experience so far, especially considering the amount of money we were required to pay upfront. read more

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My recent experience with Fox left me happy with the professionalism Chris provided. This company was caught between their client, who is my next door neighbor, and me. My neighbor was dishonest and allowed me to believe the management company did damage to my front yard, when in reality, it was my neighbor. Chris handled this ugly situation with care and honesty, which I appreciated. read more

Our rental owner recently decided to sell his home and I appreciated the quick notification given by Fox Property Management. Chris was very helpful in helping us negotiate our lease and get us into a new home. I appreciated the quick responses and explanation of our options. read more

Chris does not care about your living conditions. The leaky pipes, the air condition that doesn't work the rats that are running around the gunshot holes in the wall, the roaches that are having a free-for-all in the kitchen, the black bowl that's spreading from bathroom to bathroom. And the respiratory problem your whole family is having, but if you pay past noon on the 3rd day, she'll start adding a per DM late that she gives to her son, Richie richie is a spoiled joke, mabba's boy, just like Chris, who just chills out of Clovis and only slings property in the ghetto. If you wanna get rat poisoning, black mold gunshot wounds smoke inhalation, I asked her to clean\n We outside of our property for 13 years. She never did.I could see the sun through my living room ROOF. PLEASE, WHATEVER YOU DO IF YOU DO TALK TO CHRIS RUN, SHE'LL PAT YOU DOWN FOR EVERY NICKEL YOU GOT AND BLEED IT OUT OF YOU. read more

Fox Property Management - My face after FOX property with the MOLD infection - Property Management Near Me - Fresno, California

Fox Property Management gave me a professional and pleasant experience while I was applying for one of their units. Maria was a very friendly and nice first point of contact when dropping off application and making calls. Laura was incredibly kind and supportive to me as a first-time renter and first-time applicant. She was patient and great at explaining the processes. While apartment hunting, I was very perceptive of how each property management company handled the application process differently. I felt that Fox Property Management had a very professional and straightforward process that felt the most fair. I would definitely recommend them to friends and family who are looking for rentals in the area. read more

Rented a house from Fox Property Management several months ago. At the walk-through several problems were brought to our attention & we were told they would be taken care of. We also noticed several other problems that we brought to the agent's attention; he wrote them down & assured us they would be repaired. Long story short, more than 2 months later, some of them are still not repaired despite following the company's instructions about how to request repairs, & several phone calls to their office in follow-up to these issues not being resolved. Speaking to the owner about these issues was NOT pleasant & all responsibility was placed on the tenant for not having "done things right"! Wow, so disappointing! So much wasted time & energy. Have not had these problems with previous rentals through other agencies. Do not recommend. read more

I wish I could give this place 0 stars honestly. The staff is only nice to you when you're in the application process and then once you move in they completely ignore you. I rented a house from them for a year and I brought several maintenance requests to their attention and not only do you have to call them 3 times minimum but it takes over 2-4 to get anything done. And then one something does get done it's not even done correctly and so poorly. The owner was so unpleasant as well and did not have good customer service skills. They never know what is going on in their office or with their properties. Terrible terrible business. DO NOT RENT FROM THEM!! During the walk through inspection there were things left from the previous renter and I didn't think anything of it because they documented and they were the ones that didn't do the clean up afterwards. Well I got charged for the haul away on my move out for those things. They don't even hire a professional cleaning business to do clean ups so if you want a clean place, won't get that from this company! They also go over the 21 days to get your deposit back. I can't explain how frustrating this company was to deal with. read more

Horrible service. Have had interactions both as a renter and now a homeowner nearby one of their managed properties. They will only do repairs or similar after you request multiple times and eventually threaten legal action. Steer clear of them at all costs. read more

Do not let them manage your properties. They will let them get ran down on purpose. Unless you can see in person all the damage being made and repaired in person don't do it. read more

Fox property management helped me move into my first home! The application process was easy and far more enjoyable than I would've thought. They were very helpful in answering all my questions and in making sure everything was done before I moved in. Since being moved in, I've had nothing but great experiences with their maintenance team as they are always prompt in replying and getting things done. I would definitely recommend Fox Property Management! read more

My name is Chermona. My first apartment I rented was in 2013-2024. I recently moved out into another one of their properties on November 2024. Chris, Laura and the rest of her staff are like family! emergency fixes, and personal hardships was dealt promptly and with understanding. Rent with Fox property! their trustworthy, fair and dependablel FASHO! Fox Properties might give you a little more grace on a late payment, but they-don't play!! I thank Christ Jesus for you working so hard to get me in this unit and to live in a place I can call home again! read more

They have Great Management! I Had a good experience and would recommend to anyone. Laura was awesome with us and helped us with finding what we needed. I would definitely go back if and when needed. read more

One of the worst property management companies I have dealt with. This company manages one of the properties in our neighborhood. The renters are rude, loud, and do not abide by the neighborhood rules which is that you can only park on one side of the street. Myself and many other neighbors have email and talked to Chris from Fox Property about this and NOTHING has been done. They said they talk to the renters yet they continue to be loud, disrespectful, and parking on the wrong side. You can only park on one side for a reason, the street is very narrow. I'm happy I don't directly have to deal with this poor excuse of a company. I can't imagine actually renting from them and having issues if they treat others like my neighbors and I have. Now it makes sense why the company is called Fox Property, a bunch of shady people. The multiple 1 star reviews should be a big red flag for everyone who is considering doing business with this establishment read more

I have rented from Chris D. and Fox Property Management for over 5 years! They have always communicated well with me, handled any and all maintenance requests in a timely manner and have some of the friendliest staff in their office! I would recommend Fox Property Management to any of my friends and family! read more

I am new to the company as a tenant. My landlord changed the payment process from paying him every month to Fox Property Management without notifying me. The first time I was officially notified was after my payment date. Now I am being charged $125 late fee. When I talked with Chris Darling I was told the payment was due and that I had 3 days to pay or quit (evaluate). This was an mistake by Fox Management and now I am being penalized. Be aware owners, Fox Management could lead to serious trouble for you down the road. I would suggest another company if I were you. read more

I rented from them from 2021-2022. They are not up front with you. Chris, the manager, has no idea what's going on inside her own office or claims that her staff never informs her of anything that tennets tell them. An example of this is we had water and mold damage in the apartment we were renting, in the nursery no less. In order for anything to get done, we had to get the city involved because they basically refused to do anything or would just put a tarp on the roof. We refused to give rent until the repairs were made, and even then, nothing was done. They were fined by the city and then made the repairs 2 weeks before our move out date. They then claimed that we caused several damages to the apartment and kept our deposit. When we confronted Chris about this she denied knowing anything and tried to blame it all on her office staff. Plain and simple this company are scum lords. read more

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I don't even want to give them any star due to they're so judgmental especially "Richie Darling" very RUDE he seems someone walked in with their kids to apply for their apartment Richie Darling looked at that person from head to toe especially the person English are not very fluent. Due to the person have different skin color from you don't judge and if they don't have money they won't even walk into your office to apply for the apartment. I give one star because if I don't I won't be able to post this review. Because the person has brown skin ... thick accent with little kids...Richie Darling quickly looked through the application and proceeded to say i can't take it you need to provide bank statements.... But it's sad because it's obvious they're discriminating against that person... read more

STEER CLEAR OF THIS PROPERTY MANAGEMENT! LET THIS BE A WARNING TO YOU!!!!!! This has to be the worst property management in town. Do not do business with this company. The owners are scammers and thieves. They will setup false advertisement to lure you into renting with them with false statements. Good luck trying to get a hold of them and the owner of this management Chris Darling when renting with them. Youd have to make appointment just to go in and talk to her about issues if you have any with your rental. Good luck trying to call them too because they take your phone number at the front desk and never call you back. Make sure you have emails about your conversations with this company if you have problems or concerns. They will turn on their words and lie out of teeth. read more

Fox property Management is very helpful and I've had nothing but good experience with staff there I give them a 10 and if you are looking for a place I give them the best in the West they are very helpful and will do everything they can to help you get into a place I have been reading from Fox property for the last seven eight years and and anytime I need help with something or there's something wrong with the properties they waste no time and getting things done and fix Chris and her staff are very nice people if you are looking for a place I suggest to go to Fox property Management read more

Be careful with these people, they will over charge the heck out of any little thing. I've had a very good rental history and gotten my deposits in full of how clean I leave it. These people don't appreciate at all the good tenants they had. Take lots of pictures. The home had rat poop when we first moved in, the yard was a mess and I left it cleaner, yet they charged a bunch of BS fees! So disappointed but they'll come across someone who teaches them what real repair costs look like for screwing over good people! read more

Fox Property Management - Property Management Near Me - Fresno, California

This property management company was great in helping me find a place. I have been with them for three years and I'm sorry to leave due to a job relocation. They gave speedy service and great customer care when it came to work orders. Love this group. read more

Horrible rental company!!!! Do not work with them!!! Chris Darling lies and doesn't take accountability for her lack of management. We rented through her for 5 years and in those 5 years we placed work orders that went unanswered and only received communication about annual rent increases. I could give no stars I would. Avoid this company!! Chris runs an unethical company and anyone who does business with her should beware. read more

All talk, no action. It is a waste of your time to alert any of the office staff of your concerns, because they will not be addressed. If you're looking for a property management company, either as a property owner or a potential tenant, I suggest you look elsewhere. read more

Currently renting from Fox Property Management and have had no issues. Excellent customer service. Highly recommend renting through them.

I stayed in a home managed by Fox for 7 years and they were great the whole way through. Very responsive when I had an issue and always service with a smile. Highly recommend. read more

As an owner/investor in real estate, I have had the privilege of utilizing Fox Property Management under Chris Darling and her team since 2008. I have nothing but praises for this wonderful team who has always gone above and beyond for me as an owner/investor on my rental property. Whenever I call I always get a friendly experience with Fox Property Management and the follow through has been exceptional. What I have always appreciated most is the expertise and professionalism in placing great tenants and conducting honest inspections. Chris has always made sure I am clear on any decisions that need to be made and their online portal is user friendly so I can see my billing invoices and any items that I need to access as the owner. I'm grateful and would recommend this team to any owner/investor and tenant in the Fresno/Clovis area. read more

I've been with Fox Property Management since they started and if I tell you They're the best... Anything breaks and needs fixing their on it immediately!!! Courteous, Friendly, Respectful, Caring and overly accommodating to the tenants needs. Whomever the dude is that made the vicious review is on his cycle or needs medication.... Everyone in the office treats prospective/ tenants with kindness even on an individuals bad day ‼ Fox Property is 5 and some read more

By far some of the rudest people I've dealt with when it comes down to property management. The owner runs this pathetic little crowded property management office. He is rude and seems to think its ok to raise his voice at potential tenants. I helped move in a little Salvadorian family, which I helped translate for as well and had I been them I would have told him to go F*ck himself. Came off racist and seemed to think my client was stupid just because they didn't speak English. He (Fox Property Manager/Owner) sent us to the property where some tall blonde woman gave us a walk through to make sure everything was up to par. She was also rude as F*ck! Very impatient, unprofessional and rushed us. My client was asking questions and literally shut me up in the middle of my translation to tell us to first let her speak and then we could ask questions. Mind you we were trying to ask questions as she was on topic. She seemed very rushed to get home, after all it was a Friday... In my opinion worst experience I've ever had when dealing with property management. Customer service was horrid! The only thing I'd recommend is to stay away from these unprofessional bunch of jerks. read more

I've rented from Fox Property. I found Terri Fox to be a very rude man! I've called to ask questions and nobody ever called me back. The house I rented was over priced! That is my 2cents! Tina H. read more

I would like very much to give Fox Property Management a positive review. Laura was so helpful when she toured a property with us. Chris was wonderful when we went sign papers for our new rental. We were a newly retired military family coming home to California to help care for our aging parents. Life changes necessitated a quick move for us to buy a new home. My elderly father had to be moved in with us (he has been diagnosed with Alzheimer's Disease) and a 3 BR/2BA house was not big enough for 3 adults and 2 growing kids. We called and emailed Fox and confirmed/re-confirmed that there would be no problems in breaking the lease: we would be charged $35 to relist the property for rent, and we would be responsible for rent until it was rented. Then, when we turned our keys over on a pristinely clean property (Laura asked us if we even had anything up on the walls, because the walls were so clean and had no holes), the property was never re-listed. Laura even stated that the area is in high demand, so she was confident they could get it rented (I even had people asking ME if it was available as they were interested). In fact, we had to repeatedly reach out to Fox to discuss the status as we never got the calls promised to us to keep us abreast of the situation. Today, after calling (because, despite being promised we would be called with a status on Monday, we didn't get a call), we are told that Fox no longer controls the property. So WHY WOULD I HAVE TO PAY RENT TO FOX FOR THE REMAINING 3 MONTHS ON THIS LEASE IF THEY ARE NOT EVEN MANAGING THE PROPERTY ANYMORE??? I can't get the keys back, because, allegedly, the owners of the home have them - but it was reiterated to me that I am responsible for rent EVEN THOUGH THEY ARE NOT MANAGING IT AND ARE NOT ABLE TO LIST THE PROPERTY FOR RENT! This is fraud. Where is the good-faith? This is very bad business, and we are suffering for this. So now, we have to come up with rent AND mortgage on retirement pay. Not good business practice, FOX! We were VERY good tenants and always paid on time. We were very honest about the changes in our lives that necessitated finding a bigger place. We left that property cleaner than when we got it. And now, FOX is NOT upholding their end of the bargain. read more

This is an ideal property management company. I loved working with them. The staff is always helpful & professional They took care of all my needs. A+++ read more

Best rental agency in Fresno! When ever there is an issue with the property they always send maintenance workers to fix in a timely manner. Strongly recommend anybody looking for a rental property to look thru these guys first! read more

Rented from this property management for a little over a year only because we were forced to move out due to the owner of the rental property deciding to list the home. The Property Management was ok when it came to taking care of needs within 6 months of renting with them after that they wouldn't fix anything broken nor reply to a request. When called to inform Chris about the situation of us finding another property and having to take over the keys to the new property sooner than our 30 day notice is up she informed me that they would be able to take the keys when we are ready and would pro rate us our money back that we had already paid for rent that month because the owners would really like to get the house listed as soon as possible. We received our check and what Chris said would happen with the prorated rent didn't happen. When I called Chris to question the amount she completely denied ever saying that to me. I cleaned a 2500+ square foot house from top to bottom took time off of my job and literally worked my ass off to get the keys to them 2 weeks earlier than the 30 day notice was up knowing we would be prorated our rent back. Since we were paying rent on two houses at that time and needed the money. There's is no way I would have given the keys back early and worked so hard for that week if I would have known Chis was a liar. Laura was great though! read more

Worst property management company I have ever had the displeasure of working with. They are dishonest and it should've been an indicator when they screwed up my lease paperwork. They will not fix problems you're having. I had threaten legal action. Steer clear. read more

If I could give it no stars I would. This place is awful. I would not recommend it to an enemy. No place deserves to get robbed 1500 for their deposit. They never fixed any problems we had. Even if your desperate please don't go here, unfortunately I had to learn the hard way. read more

Fox Property Management is absolutely wonderful to work with and to manage rental properties. The entire team are very hands on, all issues are addressed immediately and taken care of promptly; without ever having to follow up. The account portal is very helpful, whether ensuring the rent is issued on time or if I have questions as to what work has been performed at a specific location. They ensure all communication is explained thoroughly to the renters and any issues are clear and concise. I highly recommend Chris and her team for your rental needs! read more

Great Property Management company to manage your rental! Most of these negative reviews are from previous owner--I've had nothing but great experiences with the new owner and team. I can look up my account any time in the portal, rent is deposited on time, and clear communication when needed. Highly Recommend! read more

Fox PM has managed our 4-plex for a few years now and we have been extremely pleased with the service we have received and the value for our money. We have found them to be responsive to both us and our tenants, hard working, and courteous. And for us, most importantly, we feel as if they have treated our rental as what it is (an investment) and have done extremely well for us to keep the property looking and functioning nice and making us money! Their monthly statements are easy to read and understand and I like that we can get our rental income via ACH. Fox PM has done a great job of communicating with us regarding legislative changes. We feel extremely comfortable and at peace knowing they are managing our property. We would and we have recommended them to anyone looking for a property manager. read more

Steer FAR FAR away from Fox Property Management. I filed for divorce and though I have a written Separation Agreement file and accepted in court which states that the home Fox is managing is 50% mine, the owner Terry Fox chooses to only send rent statements and invoices to my soon to be ex-husband. The ironic thing is that I'm the one that found the tenant, and signed up with Fox Property Management, and communicated with the Tenant for TWO YEARS STRAIGHT, authorizing repairs etc. However, once I filed for divorce, my soon to be ex called the owner and asked him to not supply me with any information. I've filed a formal complaint with the California Department of Real Estate. read more

I called them to ask about a property and Chris Darling, one of the real estate agents, answered with a rude tone in her voice which left me feeling uncomfortable. If she talks that way to people who aren't even tenants, I can't even imagine how much more rude she is to the actual tenants she's supposed to serve. I would NOT make business with a company like that. read more